Intermittent Issue in CCW when trying to create Deal

[Daniel Hardjopranoto]

Hi,

It's now Sun 17th Nov 5.50PM PDT and should have been outside CCW maintenance window but I'm still having some intermittent problem in accessing CCW when I'm trying to create new Deal or new Quote.

The error that I receive is "

Cisco Commerce Workspace will be unavailable from Saterday, 16-Nov-2013 (7:00 PM PDT) through Sunday, 17-Nov-2013 (11:00 AM PDT) for system maintenance.

All times are in Pacific Daylight Time (PDT).

Does anyone has this problem?

I urgently need to be able to submit new OIP on CCW.

Kind regards

Daniel

[jconquel]

Hello Daniel,

Good day!

We sincerely apologize for the inconvenience and thank you for bringing this concern to us.

Please be informed that you may try to clear your cache and cookies before you log in with the CCW Tool. If the issue still the same and not able to create OIP deal. Please call us at 1-800-553-6387 options 2 and 3 or email at us csgbprod@cisco.com or cs-support@cisco.com for further assistance and will be happy to assist you.

Thank you and Have a wonderful day!

Best Regards,

Jen

CCW Support Team

[bfriedman]

This is a typical bogus blowback Cisco answer that is unlikley to help.  Microsoft just released a whole bunch of updates and I suspect there are compatibility issues.