Cisco Support Community Facebook app gets an update

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Feb 24, 2012 2:42 PM
Feb 24th, 2012

facebookv2-1_features.JPG Facebook App gets an update!

The app received an update recently and includes lots of new features to enable you to collaborate, participate and share information easily and effectively.

You now have the ability to mark a question as "answered" whenever someone replies to your question and you are satisfied with the answer. Marking it answered not only gestures that you are thanking the respondent but also helps the person who replied accumulate points and appear higher on the leader board.

On the social sharing aspect, you now have the ability to share your favorite discussion on more than just Facebook and Twitter. A new settings tab allows you to control your email and notification preferences. Lastly but not least you now have the ability to follow any expert. Whenever they participate in a discussion, you'll receive a notification. You can opt to receive a daily/weekly digest by going to the Settings tab.

To learn more about all the improvements, go to https://supportforums.cisco.com/docs/DOC-22924

Go to http://apps.facebook.com/ciscosupport/  and give the new app a spin. Let us know what you think.

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Posted February 24, 2012 at 2:42 PM
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