Cisco Support Community Releases Outlook Gadget

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Mar 13, 2013 4:20 PM
Mar 13th, 2013

Do you frequently visit the Cisco Support Community to view the recent discussions? We've just released a new gadget for Outlook users that brings our latest community discussions contextually next to your Outlook conversations, all without having to leave your inbox.

                                                                                                                        (Clickon the image to enlarge)

Outlook Gadget Screenshot_v2.jpg

How does it work?  

If you are an Outlook user and open your email, this gadget (an Outlook add-on) automatically searches the email body and subject for the presence of top Cisco Support Community keywords. Whenever the keyword matches, this gadget will display the relevant Cisco Support Community discussions in a separate window within your email message. You will have the option to move, expand and collapse this gadget window.List of keywords currently supported include: Cisco, VPN, Router,Switches, IPv6, Configuration,Wireless, ASA,Troubleshoot, Firewall, Telepresence, Catalyst, CUCM, Jabber, UCS.

How to Install?

To install this gadget follow the instructions:

1. Click on the 'Download Here' button.

2. Save the "CSCOutlookGadgetAddOnInstaller.zip" file to any folder.

3. Open the zip file.

4. Click on the CSCOutlookGadgetAddOnInstaller.msi file to start the install wizard.

5. Once the installation is complete, close and restart your Outlook client.

If you have any difficulties downloading, please click the CSCGadgetOutlookAddOnInstaller.zip

file attached below.

Follow the Install Guide and User Guide for detail.

For any questions, email to cscsocial@cisco.com

Give it a try and send us your feedback!

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Comments

vidhsrin Tue, 03/26/2013 - 12:12 (reply to Collin_Clark)

Hi Collin,

The Support Community gagdet pulls content based on your email subject.  The "To" field does not really matter. Hope this helps.

Thanks.

-Vidhya

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