- Cisco Employee,
CUC 9.1(1)-Unable to create more than 8 ports for 4 GB RAM,1 vCPU
Unable to add more than 8 ports while doing Telephony integration in Unity Connection (defect CSCud86448 )
Version affected - 18.104.22.16800-11
This Issue is seen only in Unity connection installed on Virtual Machine with 1 vCPU and 4 GB RAM.
Cause / Problem Description
Enhancement was implemented to provided 8 port support for connection with 2.5 GB RAM , but after this enhancement it was detected that for 4 GB Ram system is allocating only 8 Ports .
Defect CSCud86448 was fixed which did not make into the public releases
Hence Install the "ciscocm.cuc_license_patch.sgn" COP file.
This update must be installed on all machines in the cluster; cluster/stand-alone reboot is not required
Note: From Unity connection 9.x onwards , we don’t license ports via the License files and instead the number of ports that we can create is based on the hardware we install the server
You can check the number of ports supported for different platform here