Small Business Product Warranty Support

Cisco warrants every Cisco Small Business Business product to be free from defects in material and workmanship under normal use for the warranty period that applies to the particular Cisco Small Business product you have purchased. In addition, Cisco offers firmware/software updates for bug fixes and telephone technical support at no charge for the first 12 months following the date of purchase.

For more information on Cisco Small Business product warranty support click here.

For Cisco Small Business product firmware/software updates click here.

For more information on the Cisco Small Business products click here.

For details on the warranty terms for Cisco Small Business products click here.

Phone Support

Telephone technical support via the Small Business Support Center is available at no charge during local business hours for Cisco Small Business products under warranty for one year from the date of purchase.

Contact the Small Business Support Center

Phone Support Requirements:

We recommend you register with and have your product Serial Number available prior to contacting Small Business Support Center for support. This will simplify your call in experience and could expedite your case.

Products & Services End-of-Life Policy

Cisco's end-of-life policy is intended to help customers better manage their end-of-life transition and to understand the role Cisco can play in helping to migrate to alternative Cisco platforms and technology.