Smart Services

Learn more about Cisco's Smart Services designed to support your network technologies, from secure data connectivity to more advanced applications, such as Unified Communications and Wireless.

Welcome to the Smart Services Support Community. Cisco’s Smart Services provide the foundation for business continuity and business optimization.

Smart services have automated software-enabled capabilities, which collect network and device diagnostic data. This is analyzed and compared to Cisco’s deep knowledge base delivering actionable Insight.

This actionable insight can take the form of assessing the state of the network and devices, optimizing network performance, improving operational efficiency, and simplifying and automating ongoing operations.

A robust set of Smart Services are available:

Cisco Managed Services
Out-task remote monitoring and management
Network Optimization Service 
Plan, build, manage optimization
Cloud Consumption Service
Reduce risks, optimize cloud
Partner Support Service 
Differentiate and grow your partner services portfolio
Compliance Management and Configuration Service
Comprehensive network and change management tools, expertise
ServiceGrid
Service integration platform in the cloud
Coming Soon!
Connected Analytics for Network Deployment (CAND)
A new analytical approach for network optimization
Smart Call Home 
Proactive device monitoring, troubleshooting and remediation recommendations, embedded in many support offers 
Data Virtualization 
Agile data integration software
Smart Care 
Market-ready support services solution for partners
EnergyWise Suite 
Measure and manage energy use
Smart Net Total Care 
Proactive maintenance package with inventory and contract visibility
Focused Technical Support 
Premium, high-touch priority network support