Webcasts

Attend live Expert Webcasts in the Cisco Support Community.

Expert Series Live Webcasts

Cisco's technical support experts and Distinguished Support Engineers share their knowledge and perspectives with fellow Cisco Support Community members in live webcasts across the Communities.


Troubleshooting Common Features of Cisco UCS and Cisco Nexus 1000v  2/19/2014
with Vishal Mehta
During the live event, Cisco subject matter expert Vishal Mehta covered all the features of UCS and Nexus 1000v from a perspective of configuration, performance, best practices, and troubleshooting.
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Catalyst 6800 VSS Quad-Sup SSO and Instant Access Overiew  2/4/2014
with Vivek Baveja
During the live event, Cisco subject matter expert Vivek Baveja provided an overview of the key components, design details, and operational benefits of using a Cisco Catalyst 6800 Virtual Switching System (VSS) with quad-sup SSO, along with the new campus FEX technology Cisco Catalyst Instant Access (CIA).
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Understanding and Managing Cisco Unified Communications Manager Certificates  1/7/2014Close Window
with Akhil Behl
During this live event, Cisco expert Akhil Behl focused on certificate types available on Cisco Unified Communications Manager. Akhil also expanded on the concept of Cisco Collaboration PKI from a CUCM perspective.
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PowerVu Network Control System  12/10/2013
with Ron Weaver
During this live event, Cisco expert Ron Weaver covered basic PNC operation, focusing on decoder management and service creation using a lab system. He went through the steps of authorizing and managing decoders, creating and scrambling services, and allowing decoders to access the service.
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Nexus 5000, 6000 and FCoE Important Caveats and Best Practices  11/12/2013
with Vinayak Sudame
During this live event, Cisco subject matter expert Vinayak Sudame provides us with important caveats and best practices for Nexus 5000, 6000 and FCoE. Vinayak was joined by Cisco experts Carlos Lopez and Carlo Schmidt.
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Introduction to Cisco Adaptive Security Appliance (ASA) Version 9.x (Context Aware Security & VPN features)  10/22/2013
with Namit Agarwal and Rahul Govindan
During this live event, Cisco subject matter experts Namit Agarwal and Rahul Govindan focused on new features in Cisco Adaptive Security Appliance (ASA) 9.1 (2) code (ASA CX) and showcased the potential of ASA CX and the new features it hosts. They were joined by Cisco experts Prapanch Ramamoorthy and Rudesh V.
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Single-Site and Multisite Flexpod Infrastructure  9/18/2013
with Haseeb Niazi
During this live event, Cisco subject matter expert Haseeb Niazi provides us with an overview of the core componenets, design details and resiliency of a Single-Site and Multisite FlexPod Infrastructure as well as FlexPod Management. Haseeb was joined by NetApp's David Klem and Cisco's Derek Huckaby.
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CiscoWorks Prime LAN Management Solution:Implementation, Configuration, and Troubleshooting  8/20/2013
with Vinod Arya
During this live event, Cisco subject matter expert Vinod Arya focused on the design, configuration, and troubleshooting of CiscoWorks Prime LAN Management Solution. He also covered questions about Cisco Prime LMS, including initial portal login and use of the Getting Started workflow to configure the server. Additionally, he demonstrated how to explore and customize the dashboards in My Menu, manage portlets, and change the portal layout.
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Cisco Adaptive Security Appliance (ASA) Firewalls: Lifeline of Today’s Data Centers   7/30/2013
with Akhil Behl
During this live event, Cisco subject matter expert Akhil Behl focussed on various new features of the Cisco ASA firewall as a next-generation data center firewall in terms of its capability, scalability, and performance. The emphasis was on Cisco ASA providing clustering & intelligent threat defense using Cisco ScanSafe technology and access control based on Cisco TrustSec.
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Upgrading Cisco Unified Communications Manager (CUCM) to Version 9.1 (Drive to 9)   7/9/2013
with Vijay Rao and Amit Singh
During the live event, Cisco subject matter experts Vijay Rao and Amit Singh and will focus on the simplified upgrade process and focused support from Cisco to migrate to version 9.1. They will also talk about the changes made to the licensing model of User Connect Licensing and Cisco Unified Workspace Licensing.
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Configuration, Design, and Troubleshooting of Cisco Nexus 1000  6/4/2013
with Louis Watta
During the live event, Louis covers the configuration and design options for the Virtual Supervisor Module and Virtual Ethernet Module. He also explains some common deployment issues, how to troubleshoot them, and design options for the Cisco Nexus 1010 and 1110 appliances. Louis also covers some of the common issues that customers encounter when deploying Cisco Nexus 1000V Series Switches and how to avoid these problems.
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Understanding Cisco ASR 9000 Series Aggregation Services Routers Platform Architecture and Packet Forwarding Troubleshooting  5/14/2013
with Xander Thuijs
During this live event, Cisco expert Xander Thuijs provided an in-depth overview of the Cisco ASR 9000 Series Aggregation Services Routers. He also showed the packet walkthrough and explained troubleshooting best practices and tips. Xander also discussed quality of service (QoS) implementation and forwarding architecture.
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Automating Cisco IOS Software Vulnerability  4/23/2013
with Omar Santos
During this live event you will learn about Cisco's Product Security Incident Response Team (PSIRT) including Open Vulnerability and Assessment Language (OVAL) definitions in Cisco IOS Software security advisories. OVAL provides a structured and standard machine-readable content that allows customers to quickly consume security vulnerability information and identify affected devices.
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Configure and Troubleshoot Wired and Wireless Networks Using Cisco Prime Infrastructure  4/2/2013
with Tejas Shah
During the live event you will get an overview of Cisco Prime Infrastructure with Cisco expert Tejas Shah. He will explain common concepts and terminology, how to use configuration templates, and how to use the Cisco Prime Infrastructure to troubleshoot and manage your converged wireless and wired network. He will also do a live demo.
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Mobile Wireless: How Your Cellular Phone Surfs the Internet   3/5/2013
with Deepak Michael
During this event you will get an overview of long term evolution (LTE) and a detailed explanation of the subscriber call flow with Cisco expert Deepak Michael. He will explain common mobile wireless terminology; the fundamentals of LTE; and how a Packet Data Protocol (PDP) context is created, beginning with the end user powering a mobile device to surfing the web.
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Introduction to Cisco Unified Computing System (Cisco UCS) Central with Chetan Parik   2/15/2013
with Chetan Parik
During the live event, Cisco subject matter expert Chetan Parik covered the basics of Cisco UCS Central tool and its application. With lots of companies adopting Cisco UCS, there is a demand for managing multiple Cisco UCS clusters using a centralized tool. Cisco UCS Central is a new tool for centrally managing multiple Cisco UCS clusters using a single tool.
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Troubleshooting Adaptive Security Appliances (ASA),
Private Internet Exchange (PIX) and Firewall Service Modules (FWSM)   1/15/2013
with Kureli Sankar
During this live event, Cisco expert Kureli Sankar explained how to troubleshoot common problems that firewall administrators encounter on a daily basis in regards to Adaptive Security Appliances (ASAs), Private Internet Exchange (PIX), and Firewall Services Modules (FWSMs)
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Live Webcast - Multicast on Cisco Wireless LAN Controllers   12/18/2012
with Maithri B.
During the live event, Cisco subject matter expert Maithri B. will focus on basics on wireless multicast and why we need it. Multicast is widely used in today's networks as more and more customers and partners are looking to implement BYOD. This session will help to integrate such devices into the wireless network.
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Troubleshooting Cisco Unified Communication Manager Integration with Cisco TelePresence Video Communication Server   11/28/2012
with Mahesh Anjan
This session provided an overview of how to troubleshoot video call flows that traverse the Cisco Video Communications Server (VCS) and Cisco Unified Communication Manager call control agents.
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Troubleshooting Secure Sockets Layer (SSL) VPN on Cisco 5500 Series Adaptive Security Appliance ASA  10/30/2012
with Jazib Frahim
During this live event, Cisco expert Jazib Frahim presented an overview of the techniques for configuring and troubleshooting SSL VPN on the Cisco 5500 Series Adaptive Security Appliance (ASA) and Cisco AnyConnect Secure Mobility Client.
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Licensing Architecture: Cisco Unified Communication Manager (CUCM) Version 9.x.   10/9/2012
with Amit Singh
During the live event you received an overview on the licensing architecture & evolution of Cisco Unified Communications Manager (CUCM) Version 9.x. Different kinds of licenses & information about enterprise license manager, manual versus electronic license fulfillment and live demo.
Watch the Webcast        Read the FAQ    Download the presentation    Follow the discussion {C}



Cable Modem Termination Systems (CMTS): Architecture, Configuration, and Troubleshooting   9/12/2012
with Eric Bautista
During the live event you received an overview of the Cisco Cable Modem Termination System (CMTS) platforms and the uBR product family. Cisco Expert Eric Bautista reviewed the various hardware components and the role of CMTS in a cable multiple system operator(MSO)network.
Watch the Webcast        Read the FAQ    Download the presentation    Follow the discussion {C}



Cisco Medianet: An Architectural Approach to Simplifying the Enterprise QoS Policy     8/21/2012
with Media Awareness
with Eric Yu
This session provides an overview of the Cisco Medianet solution and architecture with Cisco expert Eric Yu. He discussed the simplified approach for validating QoS for critical business applications by using Medianet media awareness.
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Cisco Smart CallConnector: CTI, Collaboration and Desktop Integration   7/10/2012
with Shahryar Talukder
This session provided an overview of Cisco CallConnector Suite Extension, how to configure it and overview of new features like click-to-dial and click-to-send from presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer.
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Cisco TelePresence Management Suite Extension for Microsoft Exchange (TMSXE 3.0)   6/26/2012
with Tim Walker
This session provided an overview of how to properly install the Cisco TelePresence Management Suite Extension for Microsoft Exchange (TMSXE 3.0.. During the event, Cisco expert Tim Walker provided a live demo of the suite.
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Hierarchical Queueing Framework Overview and Changes on Quality of Service 6/5/2012
with Sarala Akella
This session provided an overview of the Hierarchical Queueing Framework (HQF). During the live event, Cisco subject matter expert Sarala Akella explained the concept of HQF. She demonstrated some of the relevant changes in quality of service (QoS) that have happened since the introduction of HQF as well as provided implementation best practices for this feature.
Watch the Webcast       Read the FAQ      Download the presentation       {C}



Get Ready for the World IPv6 Launch   5/8/2012
with Salman Asadullah
This session sheds light on the upcoming "World IPv6 Launch" and how you can plan for it. During this live event, Cisco subject matter expert Salman Asadullah focused on IPv6 deployment techniques in core networks and Q&A was answered by a panel of distinguished engineers and experts from Cisco.
Watch the Webcast       Read the FAQ      Download the presentation       {C}Follow the discussion --> {C}



Cisco Unified CallManager and IP Phone Security   4/3/2012
with Raees Shaikh and Amit Singh
During this live event, Cisco subject matter experts Amit Singh and Raees Shaikh focused on Cisco Unified CallManager security fundamentals and implementation. The webcast included a review of the security by default feature introduced in Cisco Unified CallManager 8.x, upgrading Cisco Unified CallManager 7.x to Cisco Unified CallManager 8.x, and the rollback method from Cisco Unified CallManager 8.x to 7.x .
Watch the Webcast       Read the FAQ      Download the presentation       Follow the discussion {C}



Overview of Smart Call Home and Device Diagnostics   3/6/2012
with Bryan Williams
During this live event Cisco subject expert Bryan Williams gave an overview of the Smart Call Home and Device Diagnostics offerings. Bryan provided a detailed overview of the services, discussed deployment options, and answered questions.
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{C} Read the bioCisco Unified Computing System 2.0: New Hardware and Software Features   2/7/2012

with Jose Martinez and Matthew Wronkowski During the live event, Cisco subject matter experts Jose Martinez and Matthew Wronkowski focused on new features supported on Cisco Unified Computing System (Cisco UCS) Generation 2 hardware. Topics included the Cisco UCS 6200 Series Fabric Interconnect, Cisco UCS 2208 Fabric Extender, Cisco UCS Virtual Interface Card 1280, and an overview of the hardware upgrade process for existing installations.
Watch the Webcast       Read the FAQ      Download the presentation       Follow the discussion {C}{C}



Troubleshooting Tools to Analyze High CPU Utilization Issues on Cisco Catalyst 6500 Series Switches   1/17/2012
with Souvik Ghosh
During the live event, Cisco subject matter expert Souvik Ghosh focused on different methods of advanced troubleshooting tools that are available today to debug high CPU utilization issues occurring in Cisco Catalyst 6500 Series Switches running in native mode with Cisco Catalyst 6500 Series Supervisor Engine 720 or Cisco Catalyst 6500 Supervisor Engine 32, Cisco Catalyst 6500 running in native mode with Cisco Catalyst 6500 Series Supervisor Engine 2, and Cisco Catalyst 6500 running in hybrid mode.
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Service Provider IPv6 Deployment   12/6/2011
with Salman Asadullah
Salman Asadulah is a Cisco Distinguished Engineer and a IPv6 forum fellow. He is a coauthor and contributor to IETF RFCs/IDs and has written three Internetworking books. This is the video from the live wevcast on "Service Provider IPv6 Deployment." During this event, Salman focuses on service provider IPv6 deployment techniques in core networks, which will help network designers and administrators understand IPv6 operation and implementation options for native IPv4 and Multiprotocol Label Switching (MPLS) core environments. This session also explains on IPv6 multihoming and addressing and CGv6 solution considerations in core networks.
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Troubleshooting Cisco Wide Area Application Services   11/15/2011
with Bhavin Yadav
Bhavin Yadav is a Technical Support Engineer at the San Jose campus focusing on Technical Assistance Center cases raised by customers for the Cisco Wide Area Application Services (WAAS) product.This is the video from the live webcast on "Troubleshooting Cisco Wide Area Application Services". During this live event, Cisco subject matter expert Bhavin Yadav presented how to troubleshoot Wide Area Application Services (WAAS) application optimization (AO) effectively. He focused on individual AO troubleshooting, and explained about the different ways to work around AO issues with minimum effects on the traffic. He also responded to live questions.
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Cisco Video Communication Server Update  10/18/2011
with Arne B. Ostensen
Arne B. Ostensen is the team lead of the Cisco TelePresence Solution Group in Cisco's Technical Assistance Center in Lysker, Norway. This is the video from the live webcast on "Cisco Video Communication Server Update". During the live event, Cisco subject matter expert Arne B. Ostensen provided an overview of the Cisco Video Communications Server (VCS), explained some new features of the X7 software release, provided guidelines for integration and interoperability between Session Initiation Protocol (SIP) proxy and H.323 gatekeeper servers, and provided troubleshooting and licensing tips and tricks. He also responded to live questions.
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 Things I Can Do to Protect My Network from Getting Hacked   9/13/2011
with Jazib Frahim
Jazib is a technical leader in the Worldwide Security Services Practice of Cisco's Advanced Services for Network Security. Jazib holds two CCIE certifications in routing and switching ans Security. This is the video from the live webcast on "I Can Do to Protect My Network from Getting Hacked". He provided examples of how a network can be hacked and provided best practices in securing networks. He also responded to live questions.
Watch the Webcast             Read the FAQ and download the presentation    Follow the discussion



Introduction to MPLS VPN   8/17/2011
with Nagendra Kumar
Nagendra Kumar is a customer support engineer in the Cisco High Touch Technical Support center in Bangalore. He is a CCIE in R&W and SP. This video is from the live webcast on "Introduction to MPLS VPN". You can find information related to common terminology, configuration,and best practices in setting up MPLS VPN networks.
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Cisco Unified Border Element for PSTN SIP trunks   7/26/2011
with Randy Wu
Randy Wu is a senior customer support engineer in the Multiservice Voice team at Cisco in Sydney.
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Cisco Wireless CleanAir Technology: 3500 APs   6/28/2011
with Nicolas Darchis
Nicolas is a Senior Customer Support Engineer at Cisco and Wireless CCIE. This is a video from the live webcast Cisco CleanAir technology.
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World IPv6 Day: What Should You Do?  5/17/2011
with Phil Remaker
Phil Remaker is a Distinguished Support Engineer at Cisco. This is a video from the live webcast on IPv6 where he explains what should users and service providers do to prepare for the "World IPv6 Day" in June 8.
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NAC Deployment: Inband/Virtual Gateway/L2  4/19/2011
with Ankur Bajaj
Ankur Bajaj is a senior Customer Support Engineer at Cisco and a CCIE. This is a video from the live webcast on NAC Deployment and inband/virtual gateway/Layer 2 configuration.
Watch the Webcast       Read the FAQ and download the presentation       Follow the discussion

 

Fibre Channel over Ethernet (FCoE)    3/22/2011
With: Ozden Karakok
Ozden Karakok is a Technical Leader and Data Centers Expert. She also holds three CCIE certifications.This is a video from the live webcast on Fibre Channel over Ethernet (FCoE). This webcast addresses FCoE technologies and terminologies as well as configuration and best practices of FCoE deployments.
Watch the Webcast       Read the FAQ and download the presentation

 


BGP Multi-homing: Design and Troubleshooting    2/17/2011
With: Manigandan Ganesan
Manigandan Ganesan is a Customer Support Engineer at the Cisco Technical Assistance Center Routing team in India. He also holds the CCIE certification.This is a video from the live webcast on BGP Multi-homing with Cisco Support Engineer and CCIE Manigandan Ganesan. This webcast provides an overview of BGP Multihoming and gives advise on how to troubleshoot common BGP problems like peering and high CPU.
Watch the Webcast       Read the FAQ and download the presentation       Follow the discussion

 

AnyConnect: Configuration and Troubleshooting    12/14/2010
With: Vikas Saxena
Vikas Saxena is a customer support engineer. In this webcast he provides information on configuration basics of AnyConnect SSL VPN Client on ASA through ASDM, concepts of profiles, tunnel groups, group policies, and provides tips for troubleshooting common problems associated with AnyConnect SSL VPN client.
Watch the Webcast       Read the FAQ and download the presentation       Follow the discussion

 

 

Read the bio T.38 Fax over IP Design Best Practices    11/18/2010
With: David Hanes
David Hanes is a technical expert in the area of fax over IP technologies. He has worked as a CSE in WAN, WAN Switching, and Multiservice Voice teams, a team lead for the Multiservice Voice team, and an Escalation Engineer.
Watch the Webcast       Read the FAQ and download the presentation       Follow the discussion

 

 

Cisco Nexus 5000 and 2000 Series   10/7/2010
with Lucien Avramov
Lucien is a Cisco Support Engineer and Expert on Nexus Products. He holds these certifications. CCIE, CCDP, DCNIS, and VCP. This is the video from the live Webcast. He provided information on Data Center Switching the Cisco Nexus 5000 Series Switches and Nexus 2000 Series Fabric Extenders.
Watch the Webcast       Read the FAQ and download the presentation       Follow the discussion

 

 

Read the bio Dynamic Multipoint VPN: Design and Positioning   9/16/2010
with Mike Sullenberger
Mike Sullenberger is a Distinguish Support Engineer at Cisco. This is the video from the live webcast. He provided implementation and design tips for DMVPN.

Watch the Webcast       Read the FAQ and download the presentation       Follow the discussion

 

 

Troubleshooting ASA, PIX, and FWSM   7/20/2010
with Kureli Sankar
Kureli Sankar is a senior Customer Support Engineer at Cisco. She is an expert in security technologies and holds a CCIE. This video is from the live Webcast. She gives tips on how to troubleshoot problems with Adaptive Security Appliances, Private Internet Exchange and Firewall Service Modules.
Watch the Webcast       Read the FAQ and download the presentation       Follow the discussion

 

 

Read the bio Software Downloads   5/13/2010
with Oscar Bauer
Oscar is a technical support manager of Software Downloads. This video is from the live webcast where Oscar provides an overview of how to make effective use of software tools and website features to streamline your software download experience.
Watch the Webcast       Follow the discussion

 

 

Wireless Control Systems (WCS) Troubleshooting   4/20/2010
with Lucien Avramov
Lucien is a Customer Support Engineer working in San Jose TAC center. He is a technical leader within the Network Management Team and has been supporting WCS for about 2 years. He provides and overview of how to contfigure and troubleshoot Wireless Control Systems
Watch the Webcast       Follow the discussion

 

 

Read the bio Embedded Management Technologies   2/23/2010
with Joe Clarke
Joe Clarke is a Distinguished Support Engineer at Cisco. This video is from the live webcast were you can learn more about Embedded Management Technologies.
Watch the Webcast       Follow the discussion

 

 

Read the bio IPv6 Migration Tools   12/9/2009
with Harold Ritter
Harold Ritter is a technical leader with the Cisco Advanced Services Central Engineering team. Learn about tunneling techniques, translation mechanisms and much more to make IPv6 ubiquitous.
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Register today for this Cisco Support Community live webcast in Japanese.Please join us on Tuesday, March 27th at 10:00 a.m. Tokyo strong...
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Register today for this Cisco Support Community live webcast in English.Please join us on Tuesday, April 3 at 11:30 a.m. IST (India UTC +5:...
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