Services

Find information on Cisco Services and Cisco Architecture. Learn tips and tricks from the experts in this support community.

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Subject Views Votes Rating Replies Last replied by
discussion Does my Smartnet Contract allow me to download and install the Collector Device
Last Reply 3 hours 4 min ago.
25 0 5 5 HunterMaclean1
discussion Smartnet purchase taking forever
Last Reply 3 hours 46 min ago.
8 0 0 3 Fred Bartlit
discussion CISCO ASA 5585 SSP-20 SMART TOTAL CARE
Last Reply 16 hours 38 sec ago.
33 0 0 2 misticpapa
discussion CCW API for List Price?
Last Reply 1 day 1 hour ago.
1 0 0 0 David Oberst
discussion SmartNet Total Care EoX Nexus
Last Reply 2 days 3 hours ago.
3 0 0 0 gsheppar
discussion How do I associate a contract to my Cisco.com profile (CCO ID)?
Last Reply 3 days 47 min ago.
25 0 5 1 Aravind Vincent
discussion SNTC and Collector software
Last Reply 3 days 2 hours ago.
125 1 0 4 Sandra Vinson
discussion csr1000v some questions: licence and throughput
Last Reply 3 days 19 hours ago.
69 0 5 4 Trenton Labrum
discussion SNTC portal description, location or notes fields per device? Custom manual descriptions?
Last Reply 1 week 3 days ago.
47 0 0 2 Pamela Ghosh
discussion password
Last Reply 1 week 6 days ago.
5 0 0 0 aducharme1
discussion Manually add a serial number to Total Care
Last Reply 2 weeks 4 hours ago.
73 0 5 2 Zachary Spicer
discussion Finding a good SmartNet Vendor
Last Reply 2 weeks 8 hours ago.
81 0 0 2 tpoler
discussion CSR1000v ipsec vpn tunnels limitation
Last Reply 2 weeks 11 hours ago.
17 0 0 0 Ignacio Freyre
discussion Installing Common Services Platform Collector (CSPC) on my own
Last Reply 2 weeks 1 day ago.
127 0 5 1 tnewell
discussion What is the on-boarding site URL?
Last Reply 2 weeks 1 day ago.
79 0 5 4 Aravind Vincent
discussion Setting report preferences for removed devices in covered/Not Covered reports
Last Reply 2 weeks 1 day ago.
21 0 5 1 npicard
discussion cisco jabber solicita certificado inválido direto
Last Reply 2 weeks 2 days ago.
3 0 0 0 ritervania.souza1
discussion Schedule Uploads
Last Reply 2 weeks 3 days ago.
35 0 0 1 Cesar Campos
discussion Uploading CSV file - how long until I see my data in the portal?
Last Reply 2 weeks 6 days ago.
36 0 5 1 Lyndon Siu
discussion Frankfurt Availability
Last Reply 2 weeks 6 days ago.
21 0 0 4 James Schultz
discussion On-Premise DC <---> AWS VPC
Last Reply 3 weeks 2 hours ago.
27 0 0 1 Nagaraj Arunkumar
discussion SNTC End of Support/Sales etc... report
Last Reply 3 weeks 1 day ago.
58 0 0 3 npicard
discussion Remove import item(s) or Entire Imported CSV Files
Last Reply 3 weeks 1 day ago.
42 0 5 4 Michael Nelson
discussion Onboarding process and delegated administrator (DA)
Last Reply 3 weeks 2 days ago.
75 0 0 1 Aravind Vincent
discussion How to request portal access if my company already has a Delegated Admin (DA)?
Last Reply 3 weeks 2 days ago.
44 0 0 1 Aravind Vincent
Filter Results
Subject Views Rating Comments Author
Smart Net Total Care 3.x Offline Macro Report
Last Reply 1 day 17 min ago.
13
0.0
0 Sydney Fisher
Improved expedite case handling! Learn more!
Last Reply 6 days 8 hours ago.
5
0.0
0 kflammer
Smart Net Total Care 3.x Q&A
Last Reply 1 week 6 days ago.
852
0.0
4 Kevin Ohlson
Granting Partner Access to Your Data
Last Reply 2 weeks 21 hours ago.
39
0.0
0 Sydney Fisher
Controlling Smart Net Total Care Portal Capabilities
Last Reply 2 weeks 21 hours ago.
41
0.0
0 Sydney Fisher
Adding New Users to the Smart Net Total Care Portal
Last Reply 2 weeks 21 hours ago.
53
0.0
0 Sydney Fisher
Creating a Delegated Administrator for an Existing 1.x Smart Net Total Care Customer
Last Reply 2 weeks 21 hours ago.
59
0.0
0 Sydney Fisher
Case Study: Neotel
Last Reply 2 weeks 2 days ago.
22
0.0
0 saarbaug
How to Open a TAC Case to Create a Delegated Admin
Last Reply 2 weeks 3 days ago.
41
0.0
0 Sydney Fisher
New to Smart Net Total Care?
Last Reply 3 weeks 2 days ago.
1322
0.0
0 saarbaug
Self-Service Onboarding FAQ
Last Reply 3 weeks 2 days ago.
143
5.0
0 Sydney Fisher
CAND Release Notes for Release 1.5
Last Reply 4 weeks 1 day ago.
7
0.0
0 Micki Eubanks
Connected Analytics for Network Deployment Data Sheet
Last Reply 4 weeks 1 day ago.
34
0.0
0 Micki Eubanks
Connected Analytics for Network Deployment Supported Device List
Last Reply 4 weeks 1 day ago.
26
0.0
0 Micki Eubanks
Connected Analytics for Network Deployment FAQ
Last Reply 4 weeks 1 day ago.
41
0.0
0 Micki Eubanks
Smart Net Total Care Infographic
Last Reply 1 month 1 hour ago.
86
0.0
0 Kevin Ohlson
Smart Net Total Care Portal User Guide
Last Reply 1 month 1 day ago.
439
0.0
0 Sydney Fisher
SNTC 3.x Release Notes
Last Reply 1 month 1 day ago.
218
0.0
0 Sydney Fisher
Compliance Management and Configuration Service: Integration with ServiceGrid
Last Reply 1 month 1 day ago.
41
5.0
0 Micki Eubanks
Smart Net Total Care Data Sheet
Last Reply 1 month 4 days ago.
1012
0.0
0 Kevin Ohlson
White Paper: Deploying the Transport Gateway in a Load-Balanced Environment
Last Reply 1 month 1 week ago.
7
0.0
0 Kelsey Loftin
What's New in Smart Care 1.15?
Last Reply 1 month 1 week ago.
334
0.0
0 Abhijit Desai
1.15 What's New
Last Reply 1 month 1 week ago.
42
0.0
0 brumiles
CSV File Import for SNTC 3.x - Application Note
Last Reply 1 month 1 week ago.
128
0.0
0 Sydney Fisher
Cisco ServiceGrid Release Notes 7.2
Last Reply 1 month 2 weeks ago.
69
0.0
0 mkamaraj
Filter Results
Subject Views Rating Comments Author
blog Connected Analytics for Events Wins 2015 IoT Industry Award
Last Reply 3 months 3 weeks ago.
18
5.0
0 Micki Eubanks
blog Smart Call Home Transport Gateway changing default port
Last Reply 4 months 1 week ago.
10
0.0
0 Egor Naumov
blog ServiceGrid 7.0 Release
Last Reply 5 months 3 weeks ago.
67
0.0
0 Micki Eubanks
blog PMC Access
Last Reply 7 months 2 weeks ago.
570
5.0
0 jikeller
blog What is Cisco Connected Analytics for Collaboration?
Last Reply 1 year 2 months ago.
42
5.0
0 Micki Eubanks
blog The Business Benefits of Connected Analytics for Contact Center
Last Reply 1 year 2 months ago.
35
5.0
0 Micki Eubanks
blog Smart Call Home Webcast from Cisco Live! US 2014
Last Reply 1 year 3 months ago.
27
0.0
0 Micki Eubanks
blog Configure firewall to allow outbound communication with Smart Call Home
Last Reply 1 year 4 months ago.
75
5.0
0 Bryan Williams
blog Cisco Mobile Collaboration Management Services (MCMS) at Enterprise Connect 2013
Last Reply 1 year 5 months ago.
10
0.0
0 pgandech
blog Cisco Smart Services: A Day in the Life of a Customer
Last Reply 1 year 5 months ago.
83
5.0
0 Micki Eubanks
blog Cisco Innovators: A Conversation with Nick Earle about Smart Services
Last Reply 1 year 6 months ago.
1538
0.0
0 Lisa Latour
blog How to Enable SNMP on UCS Server for SNTC Collection
Last Reply 1 year 6 months ago.
222
0.0
0 juzheng
blog UCS Call Home - Destination Email Address
Last Reply 1 year 7 months ago.
1022
0.0
0 Bryan Williams
blog Jabra provides fully integrated call-control with Cisco Jabber 9.6
Last Reply 1 year 8 months ago.
554
0.0
0 ritesh.tandon
blog Using File Import: How to Fill in the Mandatory Fields for Spare Devices
Last Reply 1 year 8 months ago.
63
0.0
0 juzheng
blog Join us at Cisco Live! in Milan 27 - 31 January 2014
Last Reply 1 year 8 months ago.
356
5.0
0 Micki Eubanks
blog Understanding Uncovered Items Report
Last Reply 1 year 9 months ago.
49
0.0
0 juzheng
blog Reports in the Smart Call Home Portal
Last Reply 1 year 11 months ago.
669
0.0
0 Micki Eubanks
blog Join us at Cisco Live! in Orlando 23-27 June 2013
Last Reply 2 years 2 months ago.
383
0.0
0 Micki Eubanks
blog Welcome to the Operations Exchange Community
Last Reply 2 years 3 months ago.
271
0.0
0 dawinger
blog Cisco Mobile Collaboration Management Service (MCMS) at Enterprise Connect 2013
Last Reply 2 years 5 months ago.
1300
0.0
0 pgandech
blog Cisco MCMS iOS and Android Agents are Available on Apple® App Store℠ and Google® Play
Last Reply 2 years 6 months ago.
922
5.0
0 rajekhur
blog Enabling Mobility in Enterprise - Essential considerations
Last Reply 2 years 7 months ago.
1689
0.0
0 rajekhur
blog Successfully Managing the Mobile Collaboration Experience by Hans Hwang
Last Reply 2 years 7 months ago.
419
0.0
0 rajekhur
blog Cisco Mobile Collaboration Management Services (MCMS) @ Cisco Live London 2013
Last Reply 2 years 7 months ago.
1001
0.0
0 pgandech
Filter Results
Smart Net Total Care
Views: 244
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
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Smart Net Total Care
Views: 208
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Overall Rating: 0 (0 ratings)
Smart Net Total Care Videos
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Smart Net Total Care
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Smart Net Total Care
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Overall Rating: 5 (2 ratings)
Smart Net Total Care
Views: 263
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Overall Rating: 5 (2 ratings)
Smart Net Total Care
Views: 1095
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Overall Rating: 4.7 (9 ratings)
Smart Net Total Care
Views: 221
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
Views: 733
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Smart Net Total Care
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Smart Net Total Care
Views: 233
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Overall Rating: 5 (1 ratings)
Smart Net Total Care Videos
Views: 1
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Overall Rating: 4 (1 ratings)
Smart Net Total Care
Views: 1172
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
Views: 431
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Overall Rating: 4.5 (2 ratings)
Smart Net Total Care
Views: 139
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Smart Net Total Care
Views: 77
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Overall Rating: 0 (0 ratings)
Cisco Cloud Service Router (CSR) for Public Cloud
Views: 116
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Overall Rating: 0 (0 ratings)
Filter Results

Events

August 9
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March 30
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March 2
Ask the Expert
February 24
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February 9
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January 26
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November 18, 2014
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November 11, 2014
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September 30, 2014
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September 16, 2014
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This Month

September 1
Webcasts

Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
This Ask the Expert Session will cover questions about Cisco ServiceGrid and how it works. Cisco ServiceGrid is an integration platform in the cloud that seamlessly connects enterprise IT and service providers to enable automated, multiparty service...
Ended March 13, 2015
 SNTC 2.0 is a new portal with many updates, some key new features of this application are:Configurable DashboardsNew UI, different look/feel/functionalityUpdated administration, schedulingExtended Reported dataAdditional device detail &...
Ended June 23, 2014
 Welcome to the Cisco Support Community Ask the Experts conversation. This is an opportunity to ask questions specifically about SNTC 1.12 Release content.The following internal material will be available for the release:SNTC Sales webinar...
Ended May 23, 2014

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