Services

Find information on Cisco Services and Cisco Architecture. Learn tips and tricks from the experts in this support community.

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Subject Views Votessort descending Rating Replies Last replied by
discussion Entitlement Certificate
Last Reply 2 weeks 22 hours ago.
23 0 5 3 David Draper
discussion CCW priec list available
Last Reply 2 years 6 months ago.
968 0 0 1 jcaratiq
discussion Feature Request?
Last Reply 2 years 6 months ago.
566 0 0 1 jcaratiq
discussion Another feature request
Last Reply 2 years 6 months ago.
474 0 0 1 assalim
discussion Order Tandberg IP Video Phone E20 support
Last Reply 2 years 5 months ago.
801 0 0 5 jcaratiq
discussion Ordering AIR-OPT60-DHCP Service Provider option
Last Reply 1 year 11 months ago.
2206 0 0 3 jcaratiq
discussion Difference between cisco shared support and standard warranty
Last Reply 2 years 5 months ago.
529 0 0 1 jconquel
discussion Open CSC case in My Cisco Workspace or other ways to open case
Last Reply 2 years 5 months ago.
639 0 0 1 jcaratiq
discussion Services on CCW
Last Reply 2 years 5 months ago.
534 0 0 1 ssalonga
discussion New Dynamic Configurator Tool for ISR G2 does not support EVM
Last Reply 2 years 5 months ago.
974 0 0 10 c.flavell
discussion "Contract List amount"
Last Reply 2 years 5 months ago.
448 0 0 0 Wouter Kindt
discussion Require RMA new serial number data
Last Reply 2 years 5 months ago.
514 0 0 1 jcaratiq
discussion cscc downloads not working
Last Reply 2 years 1 month ago.
642 0 0 3 Eric Matsuoka
discussion Expired OSPF License?
Last Reply 2 years 4 months ago.
472 0 0 1 Wilson Sy
discussion viewing older orders
Last Reply 2 years 5 months ago.
485 0 0 1 jconquel
discussion Entering Items with Blank Serials
Last Reply 2 years 1 month ago.
608 0 0 2 mloraditch
discussion HWIC-1T help
Last Reply 2 years 5 months ago.
705 0 0 1 jcaratiq
discussion Change details of my company address
Last Reply 1 year 4 months ago.
509 0 0 1 Zach Burdick
discussion How to add 'Quoting & Ordering' tab to my SMS3 profile
Last Reply 2 years 6 months ago.
559 0 0 5 jconquel
discussion CSPC Upgrade
Last Reply 1 week 22 hours ago.
44 0 5 4 Lynden Price
discussion Cisco CSP Collector 2.5 not uploading inventory
Last Reply 1 week 5 days ago.
59 0 5 4 Michael Percival
discussion Customer Admin User role
Last Reply 5 days 14 hours ago.
167 0 5 17 SteveBahr11
discussion Viewing details of RMA and SR
Last Reply 2 years 8 months ago.
368 0 0 0 Operations.Exchange
discussion How to get discount price
Last Reply 2 years 8 months ago.
330 0 0 0 Operations.Exchange
discussion Deleting someone elses Configuration Set
Last Reply 2 years 8 months ago.
366 0 0 1 sf032172
Filter Results
Subject Views Rating Comments Author
SNTC 3.x Release Notes
Last Reply 5 days 17 hours ago.
437
0.0
0 Sydney Fisher
Adding Threat Awareness Access to an Existing Portal User
Last Reply 6 days 13 hours ago.
16
0.0
1 Sydney Fisher
New to Smart Net Total Care?
Last Reply 1 week 2 days ago.
7
0.0
0 saarbaug
Smart Call Home Release Notes 4.0.4
Last Reply 1 week 3 days ago.
2
0.0
0 Kelsey Loftin
Smart Call Home: Frequently Asked Questions (FAQ)
Last Reply 1 week 6 days ago.
10
0.0
0 Kelsey Loftin
Creating a Delegated Administrator for an Existing Smart Net Total Care Customer
Last Reply 2 weeks 2 days ago.
291
0.0
0 Sydney Fisher
Cisco ServiceGrid Release Notes 8.0
Last Reply 2 weeks 4 days ago.
17
0.0
0 gpheiroi
Cisco CSR 1000v deployment guide on Microsoft Azure
Last Reply 3 weeks 5 days ago.
65
0.0
0 fangu
Redirection Help
Last Reply 1 month 3 weeks ago.
245
0.0
0 Sydney Fisher
Smart Tips Newsletter: Issue 16
Last Reply 1 month 4 weeks ago.
42
0.0
0 Tatiana Aloia
Smart Tips Newsletter: Issue 17
Last Reply 1 month 4 weeks ago.
81
0.0
1 Tatiana Aloia
Smart Net Total Care Portal User Guide
Last Reply 2 months 2 days ago.
3326
0.0
12 Sydney Fisher
Q&A for Service Contract Renewals: Save Time on your Service Contract Renewals
Last Reply 2 months 2 weeks ago.
44
0.0
0 saarbaug
Presentation for Service Contract Renewals: Save time on your Service Contract Renewals
Last Reply 2 months 2 weeks ago.
51
0.0
0 saarbaug
How to Deploy & Configure the Smart Net Total Care CSPC Collector
Last Reply 2 months 2 weeks ago.
472
0.0
4 Sydney Fisher
CSPC Self-Service Getting Started Guide
Last Reply 3 months 10 hours ago.
538
0.0
0 Sydney Fisher
Customer Checklist for 3.x Migration
Last Reply 3 months 3 days ago.
385
0.0
0 Sydney Fisher
SD.FieldGroup
Last Reply 3 months 6 days ago.
28
0.0
0 mkamaraj
Downloading CSPC Software Image and Registering the CSPC Collector
Last Reply 3 months 1 week ago.
207
4.0
0 Sydney Fisher
Cisco ServiceGrid Release Notes 7.3
Last Reply 3 months 2 weeks ago.
71
0.0
0 Patrick Schneider-Sturm
Your Collection Options
Last Reply 3 months 3 weeks ago.
278
0.0
0 Sydney Fisher
Smart Net Total Care Security Whitepaper
Last Reply 4 months 1 day ago.
225
0.0
0 Sydney Fisher
SNTC Product ID Checker
Last Reply 4 months 3 days ago.
1056
5.0
5 Sydney Fisher
How to Choose Collection Options
Last Reply 4 months 1 week ago.
270
0.0
0 Sydney Fisher
Presentation for Data to Insights: Quick Tips for Data-Driven IT Decision-Making
Last Reply 4 months 2 weeks ago.
62
0.0
0 Karen Marshall
Filter Results
Subject Views Rating Comments Author
blog Self-Service Onboarding - Get Access To Smart Net Total Care Portal
Last Reply 1 week 3 days ago.
2379
5.0
8 Aravind Vincent
blog Self-Service Onboarding: Setting up the CSPC 2.5 Collector
Last Reply 1 month 4 days ago.
1277
0.0
1 Lynden Price
blog Self-Service Onboarding - Customizing the Portal: Using Dashboards and Smart Reports
Last Reply 1 month 2 weeks ago.
50
0.0
0 Lyndon Siu
blog Existing 1.x Customer: Set up the CSPC 2.5 Collector
Last Reply 2 months 2 weeks ago.
61
0.0
0 Lynden Price
blog Self-Service Onboarding: Overview Options for Collecting Device Data
Last Reply 2 months 4 weeks ago.
561
5.0
0 jiqbal
blog Self-Service Onboarding - Setting up the Netformx Collector
Last Reply 3 months 3 weeks ago.
156
0.0
0 jiqbal
blog Self-Service Onboarding - Introduction to the Smart Net Total Care Portal
Last Reply 4 months 3 weeks ago.
389
0.0
0 Lyndon Siu
blog Connected Analytics for Events Wins 2015 IoT Industry Award
Last Reply 8 months 4 weeks ago.
28
5.0
0 Micki Eubanks
blog Smart Call Home Transport Gateway changing default port
Last Reply 9 months 3 weeks ago.
12
0.0
0 Egor Naumov
blog ServiceGrid 7.0 Release
Last Reply 11 months 1 day ago.
79
0.0
0 Micki Eubanks
blog PMC Access
Last Reply 1 year 3 weeks ago.
639
5.0
0 jikeller
blog What is Cisco Connected Analytics for Collaboration?
Last Reply 1 year 7 months ago.
48
5.0
0 Micki Eubanks
blog The Business Benefits of Connected Analytics for Contact Center
Last Reply 1 year 7 months ago.
39
5.0
0 Micki Eubanks
blog Smart Call Home Webcast from Cisco Live! US 2014
Last Reply 1 year 8 months ago.
31
0.0
0 Micki Eubanks
blog Configure firewall to allow outbound communication with Smart Call Home
Last Reply 1 year 9 months ago.
94
5.0
0 Bryan Williams
blog Cisco Mobile Collaboration Management Services (MCMS) at Enterprise Connect 2013
Last Reply 1 year 10 months ago.
14
0.0
0 pgandech
blog Cisco Smart Services: A Day in the Life of a Customer
Last Reply 1 year 11 months ago.
85
5.0
0 Micki Eubanks
blog
Last Reply 1 year 11 months ago.
307
0.0
0 juzheng
blog Cisco Innovators: A Conversation with Nick Earle about Smart Services
Last Reply 1 year 11 months ago.
1539
0.0
0 Lisa Latour
blog
Last Reply 1 year 11 months ago.
70
0.0
0 juzheng
blog
Last Reply 1 year 11 months ago.
58
0.0
0 juzheng
blog UCS Call Home - Destination Email Address
Last Reply 2 years 3 weeks ago.
1060
0.0
0 Bryan Williams
blog Jabra provides fully integrated call-control with Cisco Jabber 9.6
Last Reply 2 years 1 month ago.
558
0.0
0 ritesh.tandon
blog Join us at Cisco Live! in Milan 27 - 31 January 2014
Last Reply 2 years 1 month ago.
356
5.0
0 Micki Eubanks
blog Reports in the Smart Call Home Portal
Last Reply 2 years 4 months ago.
674
0.0
0 Micki Eubanks
Filter Results
Smart Net Total Care Videos
Views: 0
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Smart Net Total Care
Views: 1263
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
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Smart Net Total Care
Views: 156
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Smart Net Total Care
Views: 126
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Smart Net Total Care
Views: 153
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Smart Net Total Care
Views: 1385
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
Views: 726
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
Views: 1070
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Smart Net Total Care
Views: 143
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Smart Net Total Care
Views: 151
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Overall Rating: 5 (2 ratings)
Smart Net Total Care
Views: 1001
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Overall Rating: 5 (2 ratings)
Smart Net Total Care
Views: 1329
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Overall Rating: 4.7 (9 ratings)
Smart Net Total Care
Views: 300
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
Views: 907
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Smart Net Total Care
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Smart Net Total Care
Views: 306
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Smart Net Total Care
Views: 1299
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
Views: 460
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Overall Rating: 4.5 (2 ratings)
Cisco Cloud Service Router (CSR) for Public Cloud
Views: 145
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Cisco Cloud Service Router (CSR) for Public Cloud
Views: 52
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Overall Rating: 5 (1 ratings)
Filter Results

Events

November 18, 2015
Webcasts
August 9, 2015
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September 1, 2015
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September 15, 2015
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June 10, 2015
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March 30, 2015
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March 30, 2015
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March 2, 2015
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February 24, 2015
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October 31, 2014
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November 11, 2014
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June 16, 2014
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November 5, 2012
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Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
This Ask the Expert Session will cover questions about Cisco ServiceGrid and how it works. Cisco ServiceGrid is an integration platform in the cloud that seamlessly connects enterprise IT and service providers to enable automated, multiparty service...
Ended March 13, 2015
 SNTC 2.0 is a new portal with many updates, some key new features of this application are:Configurable DashboardsNew UI, different look/feel/functionalityUpdated administration, schedulingExtended Reported dataAdditional device detail &...
Ended June 23, 2014
 Welcome to the Cisco Support Community Ask the Experts conversation. This is an opportunity to ask questions specifically about SNTC 1.12 Release content.The following internal material will be available for the release:SNTC Sales webinar...
Ended May 23, 2014

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