Services

Find information on Cisco Services and Cisco Architecture. Learn tips and tricks from the experts in this support community.

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Subject Views Votes Ratingsort descending Replies Last replied by
discussion Entering Items with Blank Serials
Last Reply 1 year 6 months ago.
608 0 0 2 mloraditch
discussion Looking for a more elegant solution
Last Reply 1 year 7 months ago.
282 0 0 0 Andrew Hann
discussion SR and RMA details for last 1 year
Last Reply 1 year 6 months ago.
343 0 0 1 jikeller
discussion Expected Technology Mix
Last Reply 1 year 6 months ago.
330 0 0 2 Sales Admin
discussion microflow policing details
Last Reply 1 year 6 months ago.
269 0 0 0 ryahoffman
discussion How to move intems inside the configuration ?
Last Reply 1 year 6 months ago.
233 0 0 1 Peralta Imee Ma...
discussion Adding customer PO number in CCW orders that will show in CSCC
Last Reply 1 year 5 months ago.
187 0 0 2 michaelgdt
discussion free usable description per line in CCW configuration
Last Reply 1 year 1 month ago.
182 0 0 3 jcaratiq
discussion Transfer product to customer service contract
Last Reply 1 year 5 months ago.
141 1 0 0 bobby-wong
discussion SCC 2-Tier Retirement Date?
Last Reply 1 year 5 months ago.
103 0 0 0 mloraditch
discussion CCW Configuration Group By Site capability
Last Reply 1 year 5 months ago.
442 3 0 2 michaelgdt
discussion Services in Prime Infrastructure 2.x
Last Reply 1 year 8 months ago.
423 0 0 2 Saurav Lodh
discussion Sorting items in CCW configuration tool
Last Reply 1 year 8 months ago.
642 4 0 3 jconquel
discussion Problem to config SUSA services in CCW
Last Reply 1 year 10 months ago.
956 0 0 1 jcaratiq
discussion change of site for Ironport
Last Reply 1 year 10 months ago.
442 0 0 0 Juan Garzon
discussion Route Registration fails to recognize valid CCO ID
Last Reply 1 year 8 months ago.
546 0 0 1 cstukdisti
discussion No detiles under contract
Last Reply 1 year 6 months ago.
670 2 0 5 Zach Burdick
discussion Quoting UCSS
Last Reply 1 year 9 months ago.
421 1 0 0 Carlos Velasco ...
discussion Search for a serial number in CSCC, always returning privileges error...
Last Reply 1 year 7 months ago.
579 0 0 1 sinfu10101
discussion SSC Trouble
Last Reply 10 months 2 weeks ago.
433 1 0 1 Zach Burdick
discussion first /last name of config creator + end customer info in report header
Last Reply 1 year 8 months ago.
403 0 0 1 jcaratiq
discussion Core Switch requirement
Last Reply 1 year 5 months ago.
138 0 0 1 Leo Laohoo
discussion Wildcard Search in CCW
Last Reply 1 year 4 months ago.
32 0 0 0 tbutalid
discussion problema con vpn
Last Reply 1 year 4 months ago.
3 0 0 0 izag70001
discussion Search "Order Name"
Last Reply 1 year 2 weeks ago.
13 0 0 0 Don Diep
Filter Results
Subject Views Rating Comments Author
New to Smart Net Total Care?
Last Reply 17 hours 8 sec ago.
60
0.0
0 saarbaug
Smart Net Total Care Data Sheet
Last Reply 3 days 9 hours ago.
884
0.0
0 Kevin Ohlson
Smart Net Total Care Portal User Guide
Last Reply 3 days 10 hours ago.
18
0.0
0 Sydney Fisher
CSV File Import for SNTC 3.x - Application Note
Last Reply 3 days 14 hours ago.
4
0.0
0 Sydney Fisher
SNTC 3.1 Release Notes
Last Reply 1 week 4 hours ago.
167
0.0
0 Sydney Fisher
Cisco ServiceGrid Release Notes 7.2
Last Reply 1 week 22 hours ago.
45
0.0
0 mkamaraj
SNTC Product ID Checker
Last Reply 1 week 5 days ago.
368
5.0
0 Sydney Fisher
Extending Configuration Collection Application Note
Last Reply 1 week 5 days ago.
94
0.0
0 Sydney Fisher
Smart Net Total Care Discovery App Note
Last Reply 2 weeks 11 hours ago.
105
0.0
0 Sydney Fisher
Microsoft Azure Basics
Last Reply 2 weeks 14 hours ago.
5
0.0
0 Ching-Fen Lin
Smart Edge Q&A: Experience the Future of Technical Support!
Last Reply 3 weeks 6 days ago.
30
0.0
0 Karen Marshall
Smart Tips Newsletter: Issue 15
Last Reply 1 month 2 days ago.
19
0.0
0 saarbaug
Release Notes for SNTC 1.16
Last Reply 1 month 2 days ago.
56
0.0
0 Sydney Fisher
Smart Net Total Care 3.1 Q&A
Last Reply 1 month 3 days ago.
698
0.0
4 Kevin Ohlson
Experience the Future of Technical Support! Presentation with Notes
Last Reply 1 month 1 week ago.
43
0.0
0 Karen Marshall
Experience the Future of Technical Support! Presentation
Last Reply 1 month 1 week ago.
43
0.0
0 Karen Marshall
Preparation Checklist for Migration from SNTC 1.x to SNTC 3.x
Last Reply 1 month 1 week ago.
95
0.0
0 Sydney Fisher
Cisco ServiceGrid Release Notes v7.0
Last Reply 1 month 3 weeks ago.
92
0.0
0 Patrick Schneider-Sturm
SNTC CSV File Import Migration App Note
Last Reply 2 months 6 days ago.
70
0.0
0 Sydney Fisher
SNTC 3.1 Q&A
Last Reply 2 months 6 days ago.
72
0.0
0 Sydney Fisher
Cisco ServiceGrid Release Notes v7.1
Last Reply 2 months 2 weeks ago.
38
0.0
0 Patrick Schneider-Sturm
SCH DNS is not configured tip
Last Reply 3 months 6 days ago.
13
0.0
1 Egor Naumov
SCH managment
Last Reply 3 months 1 week ago.
1
0.0
0 Egor Naumov
Smart Care
Last Reply 3 months 1 week ago.
39
0.0
0 Egor Naumov
SmartCare Appliance update offline
Last Reply 3 months 1 week ago.
13
0.0
0 Egor Naumov
Filter Results
Subject Views Rating Comments Author
blog Connected Analytics for Events Wins 2015 IoT Industry Award
Last Reply 2 months 2 weeks ago.
15
5.0
0 Micki Eubanks
blog Smart Call Home Transport Gateway changing default port
Last Reply 3 months 6 days ago.
9
0.0
0 Egor Naumov
blog ServiceGrid 7.0 Release
Last Reply 4 months 2 weeks ago.
64
0.0
0 Micki Eubanks
blog PMC Access
Last Reply 6 months 1 week ago.
552
5.0
0 jikeller
blog What is Cisco Connected Analytics for Collaboration?
Last Reply 1 year 3 weeks ago.
41
5.0
0 Micki Eubanks
blog The Business Benefits of Connected Analytics for Contact Center
Last Reply 1 year 3 weeks ago.
35
5.0
0 Micki Eubanks
blog Smart Call Home Webcast from Cisco Live! US 2014
Last Reply 1 year 1 month ago.
26
0.0
0 Micki Eubanks
blog Configure firewall to allow outbound communication with Smart Call Home
Last Reply 1 year 2 months ago.
70
5.0
0 Bryan Williams
blog Cisco Mobile Collaboration Management Services (MCMS) at Enterprise Connect 2013
Last Reply 1 year 4 months ago.
10
0.0
0 pgandech
blog Cisco Smart Services: A Day in the Life of a Customer
Last Reply 1 year 4 months ago.
54
5.0
0 Micki Eubanks
blog Cisco Innovators: A Conversation with Nick Earle about Smart Services
Last Reply 1 year 5 months ago.
1538
0.0
0 Lisa Latour
blog How to Enable SNMP on UCS Server for SNTC Collection
Last Reply 1 year 5 months ago.
181
0.0
0 juzheng
blog UCS Call Home - Destination Email Address
Last Reply 1 year 6 months ago.
1009
0.0
0 Bryan Williams
blog Jabra provides fully integrated call-control with Cisco Jabber 9.6
Last Reply 1 year 7 months ago.
553
0.0
0 ritesh.tandon
blog Using File Import: How to Fill in the Mandatory Fields for Spare Devices
Last Reply 1 year 7 months ago.
61
0.0
0 juzheng
blog Join us at Cisco Live! in Milan 27 - 31 January 2014
Last Reply 1 year 7 months ago.
356
5.0
0 Micki Eubanks
blog Understanding Uncovered Items Report
Last Reply 1 year 8 months ago.
44
0.0
0 juzheng
blog Reports in the Smart Call Home Portal
Last Reply 1 year 10 months ago.
669
0.0
0 Micki Eubanks
blog Join us at Cisco Live! in Orlando 23-27 June 2013
Last Reply 2 years 1 month ago.
383
0.0
0 Micki Eubanks
blog Welcome to the Operations Exchange Community
Last Reply 2 years 1 month ago.
271
0.0
0 dawinger
blog Cisco Mobile Collaboration Management Service (MCMS) at Enterprise Connect 2013
Last Reply 2 years 4 months ago.
1300
0.0
0 pgandech
blog Cisco MCMS iOS and Android Agents are Available on Apple® App Store℠ and Google® Play
Last Reply 2 years 5 months ago.
921
5.0
0 rajekhur
blog Enabling Mobility in Enterprise - Essential considerations
Last Reply 2 years 6 months ago.
1689
0.0
0 rajekhur
blog Successfully Managing the Mobile Collaboration Experience by Hans Hwang
Last Reply 2 years 6 months ago.
419
0.0
0 rajekhur
blog Cisco Mobile Collaboration Management Services (MCMS) @ Cisco Live London 2013
Last Reply 2 years 6 months ago.
1001
0.0
0 pgandech
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Smart Net Total Care
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Cisco Cloud Service Router (CSR) for Public Cloud
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Events

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Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
This Ask the Expert Session will cover questions about Cisco ServiceGrid and how it works. Cisco ServiceGrid is an integration platform in the cloud that seamlessly connects enterprise IT and service providers to enable automated, multiparty service...
Ended March 13, 2015
 SNTC 2.0 is a new portal with many updates, some key new features of this application are:Configurable DashboardsNew UI, different look/feel/functionalityUpdated administration, schedulingExtended Reported dataAdditional device detail &...
Ended June 23, 2014
 Welcome to the Cisco Support Community Ask the Experts conversation. This is an opportunity to ask questions specifically about SNTC 1.12 Release content.The following internal material will be available for the release:SNTC Sales webinar...
Ended May 23, 2014

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