Services

Find information on Cisco Services and Cisco Architecture. Learn tips and tricks from the experts in this support community.
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Subject Views Votes Rating Replies Last replied by
discussion SmartNET
Last Reply 9 hours 17 min ago.
1 0 0.0 0 kdanquah
discussion SmartNET
Last Reply 9 hours 17 min ago.
1 0 0.0 0 kdanquah
discussion Cisco ASA DHCP Server and Relay agent
Last Reply 16 hours 13 min ago.
28 0 5.0 6 Steve Block
discussion Severity of Case opened by Smart Call Home
Last Reply 21 hours 6 min ago.
9 0 0.0 1 williab
discussion AAA for SCH
Last Reply 1 day 10 min ago.
12 0 0.0 1 williab
discussion License EULA issue on CSR
Last Reply 1 day 9 hours ago.
7 0 0.0 0 aneesh.vijayan
discussion CSR1000V gets unreachable after around 1h
Last Reply 2 days 9 hours ago.
27 0 0.0 2 azeezn
discussion 3.11 in AWS - Max IPSEC Tunnels
Last Reply 2 days 22 hours ago.
40 0 0.0 2 jessedavis
discussion not able to activate CSR 1000v
Last Reply 3 days 17 hours ago.
22 0 0.0 1 dbednarc
discussion Transport gateway 3.5 removed ability to configure HTTP/HTTPS ports?
Last Reply 4 days 10 hours ago.
467 0 0.0 1 williab
discussion Will the email from call home bring a attachment?thx
Last Reply 4 days 10 hours ago.
23 0 0.0 3 williab
discussion I wanted to trigger Email Action directly without using any Job or Job Event. Want to execute using REST API only.
Last Reply 1 week 16 hours ago.
10 0 0.0 0 pranav.bpatil
discussion Cisco Services for TelePresence
Last Reply 1 week 5 days ago.
16 0 0.0 0 aabuasabeh
discussion DHCP Problem
Last Reply 2 weeks 1 day ago.
14 0 0.0 0 marcio.tormente
discussion Download function in ServiceGrid portal lists
Last Reply 2 weeks 1 day ago.
3 0 0.0 0 kvoepel
discussion Type ahead lookup in ServiceGrid Portal
Last Reply 2 weeks 1 day ago.
2 0 0.0 0 kvoepel
discussion Why do some SRs get adjusted numerator of 0.5 in PMC?
Last Reply 2 weeks 2 days ago.
1 0 0.0 0 andrew.squire4
discussion test
Last Reply 2 weeks 2 days ago.
7 0 0.0 0 IshinAdmin
discussion Sending Logs to Multiple Syslog Servers
Last Reply 2 weeks 3 days ago.
18 0 0.0 0 mounes.yaseen
discussion Can I use Ubuntu VPNC software to connect?
Last Reply 2 weeks 3 days ago.
34 0 0.0 1 Nick Oliver
discussion Available Support Contracts
Last Reply 2 weeks 6 days ago.
13 0 0.0 1 Leo Laohoo
discussion How to register so that I can print out my certificate?
Last Reply 3 weeks 6 hours ago.
33 0 0.0 0 giftsonpaul
discussion Welcome to the Cisco CSR (Cloud Service Router) Discussion Forum
Last Reply 3 weeks 1 day ago.
34 0 0.0 0 Jennifer Lin
discussion CCW - Change Global Price List
Last Reply 3 weeks 1 day ago.
2497 1 5.0 5 michaelgdt
discussion Contract access problem.. "No records retrieved for display."
Last Reply 3 weeks 1 day ago.
12 0 0.0 0 ferdi.bulbul
Filter Results
Subject Views Rating Comments Author
CSR Webinar in Brazil (Portuguese) Slide Deck
Last Reply 1 week 4 days ago.
3
0.0
0 Jennifer Lin
Cisco ServiceGrid Release Notes v6.9
Last Reply 2 weeks 2 days ago.
6
0.0
0 kvoepel
Cisco ServiceGrid Release Notes v6.8
Last Reply 2 weeks 2 days ago.
3
0.0
0 kvoepel
CSR AWS FAQ (Hourly Billing)
Last Reply 2 weeks 3 days ago.
10
0.0
0 Jennifer Lin
CSR AWS FAQ (Hourly Billing)
Last Reply 2 weeks 3 days ago.
3
0.0
0 Jennifer Lin
Release Notes 3.5.1
Last Reply 3 weeks 1 day ago.
36
0.0
0 meubanks
ServiceGrid Architecture and Security Document
Last Reply 3 weeks 1 day ago.
1
0.0
0 kvoepel
Setting up DMVPN with Cisco CSR in AWS Cloud
Last Reply 3 weeks 2 days ago.
16
0.0
0 Jennifer Lin
CSR AWS Deployment Guide (Powerpoint version)
Last Reply 3 weeks 2 days ago.
26
0.0
0 Jennifer Lin
CSR-AWS Deployment Guide
Last Reply 3 weeks 2 days ago.
18
0.0
0 Esteban Torres
CSR AWS Overview
Last Reply 3 weeks 2 days ago.
25
0.0
0 Jennifer Lin
ws5700828.28.4_-_nod8_scn_cmp_usracc_1_id_gpi_-_full_ndd_v1.5
Last Reply 1 month 1 day ago.
9
0.0
0 niravsha
ServiceGrid Features and Functions Document
Last Reply 1 month 2 days ago.
4
0.0
0 syuill
Deploying the Transport Gateway (3.5 Release)
Last Reply 4 months 1 week ago.
519
0.0
0 meubanks
Transport Gateway Release Notes 3.5
Last Reply 4 months 2 weeks ago.
387
0.0
0 meubanks
Transport Gateway Release Notes 3.2
Last Reply 4 months 2 weeks ago.
207
0.0
0 meubanks
Transport Gateway Release Notes 3.3
Last Reply 4 months 2 weeks ago.
203
0.0
0 meubanks
Release Notes 3.4.14.pdf
Last Reply 5 months 2 weeks ago.
233
0.0
0 meubanks
Release Notes 3.4.13.pdf
Last Reply 5 months 2 weeks ago.
206
0.0
0 meubanks
Construction Company Builds Foundation for Network Maintenance
Last Reply 5 months 3 weeks ago.
231
0.0
0 meubanks
Smart Call Home Rules Release 3.4.16
Last Reply 6 months 2 days ago.
309
0.0
0 meubanks
Cisco Technical Documentation Style Guide.pdf
Last Reply 6 months 3 days ago.
4
0.0
0 tdumic
Case Study: IVY Comptech
Last Reply 6 months 1 week ago.
307
0.0
0 meubanks
Rules Release Notes 3.4.15
Last Reply 6 months 3 weeks ago.
309
0.0
0 meubanks
Smart Call Home Infographic
Last Reply 7 months 3 weeks ago.
602
0.0
0 meubanks
Filter Results
Subject Views Rating Comments Author
blog Cisco Mobile Collaboration Management Services (MCMS) at Enterprise Connect 2013
Last Reply 2 weeks 3 days ago.
3
0.0
0 pgandech
blog Cisco Smart Services: A Day in the Life of a Customer
Last Reply 1 month 1 day ago.
45
0.0
0 meubanks
blog Cisco Innovators: A Conversation with Nick Earle about Smart Services
Last Reply 1 month 2 weeks ago.
1520
0.0
0 Lisa Latour
blog UCS Call Home - Destination Email Address
Last Reply 2 months 3 weeks ago.
827
0.0
0 williab
blog Jabra provides fully integrated call-control with Cisco Jabber 9.6
Last Reply 3 months 3 weeks ago.
502
0.0
0 ritesh.tandon
blog Join us at Cisco Live! in Milan 27 - 31 January 2014
Last Reply 3 months 4 weeks ago.
350
5.0
0 meubanks
blog Reports in the Smart Call Home Portal
Last Reply 6 months 2 weeks ago.
645
0.0
0 meubanks
blog PMC Access
Last Reply 9 months 6 days ago.
377
5.0
0 jikeller
blog Join us at Cisco Live! in Orlando 23-27 June 2013
Last Reply 9 months 3 weeks ago.
382
0.0
0 meubanks
blog Welcome to the Operations Exchange Community
Last Reply 10 months 2 weeks ago.
242
0.0
0 dawinger
blog Cisco Mobile Collaboration Management Service (MCMS) at Enterprise Connect 2013
Last Reply 1 year 1 month ago.
1298
0.0
0 pgandech
blog Cisco MCMS iOS and Android Agents are Available on Apple® App Store℠ and Google® Play
Last Reply 1 year 1 month ago.
891
5.0
0 rajekhur
blog Enabling Mobility in Enterprise - Essential considerations
Last Reply 1 year 2 months ago.
1689
0.0
0 rajekhur
blog Successfully Managing the Mobile Collaboration Experience by Hans Hwang
Last Reply 1 year 2 months ago.
412
0.0
0 rajekhur
blog Cisco Mobile Collaboration Management Services (MCMS) @ Cisco Live London 2013
Last Reply 1 year 2 months ago.
1002
0.0
0 pgandech
blog Call Home Data Privacy
Last Reply 1 year 5 months ago.
1877
0.0
0 williab
blog Smart Services: Spotting Problems Before They Happen
Last Reply 1 year 5 months ago.
900
0.0
0 Lisa Latour
blog How does Smart Call Home compare to a Network Management System?
Last Reply 1 year 6 months ago.
1437
0.0
0 williab
blog Call Home Profiles - Default and Custom
Last Reply 1 year 6 months ago.
1224
5.0
0 williab
blog Suppressing administrative email messages
Last Reply 1 year 8 months ago.
613
5.0
0 williab
blog Update! Support for the Cisco UCS 6248 Fabric Interconnect
Last Reply 1 year 8 months ago.
2731
0.0
0 williab
blog Support for the Cisco UCS 6248 Fabric Interconnect
Last Reply 1 year 9 months ago.
2204
0.0
0 williab
blog Smart Call Home remediation advice compared to the Error Message Decoder
Last Reply 2 years 5 days ago.
3173
5.0
1 meubanks
blog Smart Call Home Show Commands
Last Reply 2 years 1 month ago.
1935
0.0
0 williab
blog Smart Call Home compared to Network Management Systems
Last Reply 2 years 1 month ago.
1000
0.0
0 williab
Filter Results
Providing support to employees and customers involves multiple sources working together. Today, most of the interactions between them are...
by kvoepel
Cisco ServiceGrid
Views: 20
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Average Rating: 0 (0 ratings)
The move towards multisourcing is accelerating and creates new complexities in the Service Business. In this video you will see how to...
by kvoepel
Cisco ServiceGrid
Views: 21
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Average Rating: 0 (0 ratings)
CSR-Amazon
Views: 27
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Average Rating: 0 (0 ratings)
This video shows how to enroll you mobile devices into MCMS.
by mcoffin
Cisco Mobile Collaboration Services
Views: 8
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Average Rating: 1 (1 ratings)
This video on demand describes Smart Call Home’s value proposition. Smart Call Home is one of Cisco’s key automated smart service...
Smart Call Home
Views: 107
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Average Rating: 0 (0 ratings)
Learn how to easily set notification preferences in Smart Call Home.
Smart Call Home
Views: 70
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Average Rating: 0 (0 ratings)
This video covers how BYOD devices can be selectively wiped using MCMS.
by mcoffin
Cisco Mobile Collaboration Services
Views: 6
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Average Rating: 0 (0 ratings)
This video shows how to segment and using selective wip for BYOD devices.
by mcoffin
Cisco Mobile Collaboration Services
Views: 0
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Average Rating: 0 (0 ratings)
This video shows how to manage applications with MCMS.
by mcoffin
Cisco Mobile Collaboration Services
Views: 12
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Average Rating: 0 (0 ratings)
This video shows the difference between BYOD and corporate owned devices, and how to manage them.
by mcoffin
Cisco Mobile Collaboration Services
Views: 4
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Average Rating: 0 (0 ratings)
This video shows how to configure compliance rules. Compliance rules are basically what happens when a device is found to not be compliance...
by mcoffin
Cisco Mobile Collaboration Services
Views: 11
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Average Rating: 0 (0 ratings)
This video looks at some of the basic MDM configurations in MCMS.
by mcoffin
Cisco Mobile Collaboration Services
Views: 18
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Average Rating: 0 (0 ratings)
This video shows how to manage document distribution with MCMS.
by mcoffin
Cisco Mobile Collaboration Services
Views: 8
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Average Rating: 0 (0 ratings)
This video covers the basics of MCMS Administration.
by mcoffin
Cisco Mobile Collaboration Services
Views: 17
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Average Rating: 0 (0 ratings)
Take a few moments to see how smart services are proactively solving network problems every day. This video provides a customer...
Smart Services
Views: 43
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Average Rating: 5 (1 ratings)
This short video walks through a Smart Call Home customer case on a Cisco Unified Computing System device.
Smart Call Home
Views: 52
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Average Rating: 0 (0 ratings)
View this short video describing a recent TAC case to see how Smart Call Home adds value for our customers.
Smart Call Home
Views: 66
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Average Rating: 0 (0 ratings)
try
Smart Call Home
Views: 8
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Average Rating: 0 (0 ratings)
Bryan is a technical marketing engineer in the Technical Services Product Management group at Cisco with expertise in Smart Call Home.This...
by williab
Smart Call Home
Views: 79
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Average Rating: 0 (0 ratings)
Updated to include additional registration details and the bulk registration process. Learn how to quickly configure and register your...
Smart Call Home
Views: 116
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Average Rating: 5 (1 ratings)
Take a few moments to see how smart services are proactively solving network problems every day. This video provides a customer...
Smart Services
Views: 65
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Average Rating: 5 (2 ratings)
Describes the lifecycle of a Smart Call Home alert, from creation to closing the service request. Includes resources and links.You can...
Smart Call Home
Views: 222
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Average Rating: 0 (0 ratings)
Learn how to quickly configure and register your devices for Smart Call Home in this short instructional video. Cisco Smart Call Home is...
Smart Call Home
Views: 279
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Average Rating: 5 (4 ratings)
Filter Results

Events

November 5th, 2012
Ask the Expert
With Bryan Williams Welcome to the Cisco Support Community Ask the Expert conversation with Cisco  expert Bryan Williams. This is an opportunity to le...
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March 6th, 2012
Ask the Expert
Bryan WilliamsWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get an overview of the Smart Call Home and...
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March 6th, 2012
Webcasts
Bryan is a Technical Marketing Engineer in the Technical Services Product Management group at Cisco. He is an expert in the configuration, registratio...
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January 16th, 2012
Ask the Expert
With Bryan WilliamsWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about Smart Call Home, an embed...
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Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
 Welcome to the Cisco Support Community Ask the Experts conversation. This is an opportunity to ask questions specifically about SNTC 1.11 Maintenance Release content. With the SNTC 1.11MR customers get access to two new capabilities  – Smart...
Ends Apr 17, 2014

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