Calling all Cisco CX Cloud users even all Cisco customers and partners! Are you fully leveraging Cisco CX Cloud to: Reduce 2-5 mins/case from your case management time Automates case opening and processing (RMA); Reduces duplication and false...
When attempting to register, no matter what serial number I use, I get an Invalid Serial Number response, even if it's covered under my SmartNet Contract.We have someone who may be the Designated Admin, but when he logs in he gets zero administrative...
After upgrading the CSPC collector from version 2.10.0.3 to 2.10.0.7, the adminshell is no longer accessible. When trying to log into the admin CLI with the admin account, the credentials are accepted, and then it immediately goes back to the login ...
Hi,We are trying to provide access to the SNTC portal via CSAM but the users is not listed in the CSAM portal.The user is already part of the Company and has Contract associated with the accounts?Kindly suggest how this can be rectified.Regards,
I'm unable to access the Portal or the API. I have API Developer Rights & SNTC Administrative Access from the SAMT. I see a couple posts here about issues due to the bug and would like assistance please. Thanks,
I can see a list of Advisories and in the Affected Assets there is a link to affected devices per Advisory.When I click on that link, I can get another link to Affected Assets or Potentially Affected.After clicking there, I can export the list.But I...
Hello,Anyone ever have an issue on the CSPC when adding a credential and it won't work? I added a new SSHv2 credential for a specific device and it fails. When I login to the CSPC via ssh, and then ssh to the device, it works, but when it runs from...
When I try at access the SNTC portal thru Firefox or Edge, it takes me to the page momentarily and then loops me back to the registration page. I have had my account approved since MAR 15th. Any assistance would be greatly appreciated.CR Party ID: ?C...
Sirs,I was able to view some information on the portal, but I'm getting the error Entitlement file generation failed. Please try again. If the issue per: Could you help me identify what it would be, and what can I do to resolve it?
Currently the CX Cloud agent must run on a virtual machine as an OVA hosted by a hypervisor. It would be great to have the ability to deploy the agent VM Azure. The purpose of deploying the agent is to integrate CX Cloud with DNA Center.
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