Services

Find information on Cisco Services and Cisco Architecture. Learn tips and tricks from the experts in this support community.

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Subject Views Votes Rating Replies Last replied by
discussion How do I associate a contract to my Cisco.com profile (CCO ID)?
Last Reply 5 hours 40 min ago.
0 0 0 1 Aravind Vincent
discussion SNTC and Collector software
Last Reply 7 hours 14 min ago.
69 1 0 4 Sandra Vinson
discussion csr1000v some questions: licence and throughput
Last Reply 1 day 21 min ago.
59 0 5 4 Trenton Labrum
discussion SNTC suppoted devices list
Last Reply 3 days 23 hours ago.
8 0 0 0 satakano
discussion SNTC portal description, location or notes fields per device? Custom manual descriptions?
Last Reply 1 week 15 hours ago.
42 0 0 2 Pamela Ghosh
discussion password
Last Reply 1 week 3 days ago.
5 0 0 0 aducharme1
discussion Manually add a serial number to Total Care
Last Reply 1 week 4 days ago.
61 0 5 2 Zachary Spicer
discussion Finding a good SmartNet Vendor
Last Reply 1 week 4 days ago.
77 0 0 2 tpoler
discussion CSR1000v ipsec vpn tunnels limitation
Last Reply 1 week 4 days ago.
14 0 0 0 Ignacio Freyre
discussion Installing Common Services Platform Collector (CSPC) on my own
Last Reply 1 week 5 days ago.
96 0 5 1 tnewell
discussion What is the on-boarding site URL?
Last Reply 1 week 5 days ago.
73 0 5 4 Aravind Vincent
discussion Setting report preferences for removed devices in covered/Not Covered reports
Last Reply 1 week 5 days ago.
19 0 5 1 npicard
discussion cisco jabber solicita certificado inválido direto
Last Reply 1 week 6 days ago.
3 0 0 0 ritervania.souza1
discussion Schedule Uploads
Last Reply 2 weeks 1 day ago.
32 0 0 1 Cesar Campos
discussion Uploading CSV file - how long until I see my data in the portal?
Last Reply 2 weeks 3 days ago.
34 0 5 1 Lyndon Siu
discussion Frankfurt Availability
Last Reply 2 weeks 3 days ago.
21 0 0 4 James Schultz
discussion On-Premise DC <---> AWS VPC
Last Reply 2 weeks 4 days ago.
21 0 0 1 Nagaraj Arunkumar
discussion SNTC End of Support/Sales etc... report
Last Reply 2 weeks 5 days ago.
52 0 0 3 npicard
discussion Remove import item(s) or Entire Imported CSV Files
Last Reply 2 weeks 5 days ago.
40 0 5 4 Michael Nelson
discussion Onboarding process and delegated administrator (DA)
Last Reply 3 weeks 4 hours ago.
72 0 0 1 Aravind Vincent
discussion How to request portal access if my company already has a Delegated Admin (DA)?
Last Reply 3 weeks 4 hours ago.
43 0 0 1 Aravind Vincent
discussion Are there any guidelines for who should be the Delegated Administrator (DA) for a company?
Last Reply 3 weeks 4 hours ago.
20 0 0 1 Aravind Vincent
discussion How does a converged SNTC customer gain access to the SNTC portal and CSPC collector software?
Last Reply 3 weeks 11 hours ago.
127 0 5 6 Winifred Zeliger
discussion SNTC Access problem
Last Reply 3 weeks 3 days ago.
93 0 0 2 Lynden Price
discussion Export Details - EoX dates
Last Reply 3 weeks 4 days ago.
34 0 0 2 Pamela Ghosh
Filter Results
Subject Views Rating Comments Author
Improved expedite case handling! Learn more!
Last Reply 3 days 13 hours ago.
2
0.0
0 kflammer
Smart Net Total Care 3.x Q&A
Last Reply 1 week 3 days ago.
830
0.0
4 Kevin Ohlson
Granting Partner Access to Your Data
Last Reply 1 week 5 days ago.
34
0.0
0 Sydney Fisher
Controlling Smart Net Total Care Portal Capabilities
Last Reply 1 week 5 days ago.
32
0.0
0 Sydney Fisher
Adding New Users to the Smart Net Total Care Portal
Last Reply 1 week 5 days ago.
32
0.0
0 Sydney Fisher
Creating a Delegated Administrator for an Existing 1.x Smart Net Total Care Customer
Last Reply 1 week 5 days ago.
53
0.0
0 Sydney Fisher
Case Study: Neotel
Last Reply 1 week 6 days ago.
16
0.0
0 saarbaug
How to Open a TAC Case to Create a Delegated Admin
Last Reply 2 weeks 8 hours ago.
36
0.0
0 Sydney Fisher
New to Smart Net Total Care?
Last Reply 2 weeks 6 days ago.
1213
0.0
0 saarbaug
Self-Service Onboarding FAQ
Last Reply 2 weeks 6 days ago.
121
5.0
0 Sydney Fisher
CAND Release Notes for Release 1.5
Last Reply 3 weeks 5 days ago.
6
0.0
0 Micki Eubanks
Connected Analytics for Network Deployment Data Sheet
Last Reply 3 weeks 5 days ago.
34
0.0
0 Micki Eubanks
Connected Analytics for Network Deployment Supported Device List
Last Reply 3 weeks 5 days ago.
25
0.0
0 Micki Eubanks
Connected Analytics for Network Deployment FAQ
Last Reply 3 weeks 5 days ago.
41
0.0
0 Micki Eubanks
Smart Net Total Care Infographic
Last Reply 3 weeks 6 days ago.
76
0.0
0 Kevin Ohlson
Smart Net Total Care Portal User Guide
Last Reply 4 weeks 8 hours ago.
376
0.0
0 Sydney Fisher
SNTC 3.x Release Notes
Last Reply 4 weeks 8 hours ago.
215
0.0
0 Sydney Fisher
Compliance Management and Configuration Service: Integration with ServiceGrid
Last Reply 4 weeks 14 hours ago.
41
5.0
0 Micki Eubanks
Smart Net Total Care Data Sheet
Last Reply 1 month 1 day ago.
1001
0.0
0 Kevin Ohlson
White Paper: Deploying the Transport Gateway in a Load-Balanced Environment
Last Reply 1 month 4 days ago.
7
0.0
0 Kelsey Loftin
What's New in Smart Care 1.15?
Last Reply 1 month 4 days ago.
328
0.0
0 Abhijit Desai
1.15 What's New
Last Reply 1 month 4 days ago.
41
0.0
0 brumiles
CSV File Import for SNTC 3.x - Application Note
Last Reply 1 month 1 week ago.
112
0.0
0 Sydney Fisher
Cisco ServiceGrid Release Notes 7.2
Last Reply 1 month 1 week ago.
67
0.0
0 mkamaraj
SNTC Product ID Checker
Last Reply 1 month 2 weeks ago.
442
5.0
0 Sydney Fisher
Filter Results
Subject Views Rating Comments Author
blog Connected Analytics for Events Wins 2015 IoT Industry Award
Last Reply 3 months 2 weeks ago.
18
5.0
0 Micki Eubanks
blog Smart Call Home Transport Gateway changing default port
Last Reply 4 months 1 week ago.
10
0.0
0 Egor Naumov
blog ServiceGrid 7.0 Release
Last Reply 5 months 3 weeks ago.
66
0.0
0 Micki Eubanks
blog PMC Access
Last Reply 7 months 2 weeks ago.
569
5.0
0 jikeller
blog What is Cisco Connected Analytics for Collaboration?
Last Reply 1 year 2 months ago.
42
5.0
0 Micki Eubanks
blog The Business Benefits of Connected Analytics for Contact Center
Last Reply 1 year 2 months ago.
35
5.0
0 Micki Eubanks
blog Smart Call Home Webcast from Cisco Live! US 2014
Last Reply 1 year 2 months ago.
27
0.0
0 Micki Eubanks
blog Configure firewall to allow outbound communication with Smart Call Home
Last Reply 1 year 4 months ago.
75
5.0
0 Bryan Williams
blog Cisco Mobile Collaboration Management Services (MCMS) at Enterprise Connect 2013
Last Reply 1 year 5 months ago.
10
0.0
0 pgandech
blog Cisco Smart Services: A Day in the Life of a Customer
Last Reply 1 year 5 months ago.
82
5.0
0 Micki Eubanks
blog Cisco Innovators: A Conversation with Nick Earle about Smart Services
Last Reply 1 year 6 months ago.
1538
0.0
0 Lisa Latour
blog How to Enable SNMP on UCS Server for SNTC Collection
Last Reply 1 year 6 months ago.
214
0.0
0 juzheng
blog UCS Call Home - Destination Email Address
Last Reply 1 year 7 months ago.
1021
0.0
0 Bryan Williams
blog Jabra provides fully integrated call-control with Cisco Jabber 9.6
Last Reply 1 year 8 months ago.
554
0.0
0 ritesh.tandon
blog Using File Import: How to Fill in the Mandatory Fields for Spare Devices
Last Reply 1 year 8 months ago.
62
0.0
0 juzheng
blog Join us at Cisco Live! in Milan 27 - 31 January 2014
Last Reply 1 year 8 months ago.
356
5.0
0 Micki Eubanks
blog Understanding Uncovered Items Report
Last Reply 1 year 9 months ago.
48
0.0
0 juzheng
blog Reports in the Smart Call Home Portal
Last Reply 1 year 11 months ago.
669
0.0
0 Micki Eubanks
blog Join us at Cisco Live! in Orlando 23-27 June 2013
Last Reply 2 years 2 months ago.
383
0.0
0 Micki Eubanks
blog Welcome to the Operations Exchange Community
Last Reply 2 years 3 months ago.
271
0.0
0 dawinger
blog Cisco Mobile Collaboration Management Service (MCMS) at Enterprise Connect 2013
Last Reply 2 years 5 months ago.
1300
0.0
0 pgandech
blog Cisco MCMS iOS and Android Agents are Available on Apple® App Store℠ and Google® Play
Last Reply 2 years 6 months ago.
922
5.0
0 rajekhur
blog Enabling Mobility in Enterprise - Essential considerations
Last Reply 2 years 7 months ago.
1689
0.0
0 rajekhur
blog Successfully Managing the Mobile Collaboration Experience by Hans Hwang
Last Reply 2 years 7 months ago.
419
0.0
0 rajekhur
blog Cisco Mobile Collaboration Management Services (MCMS) @ Cisco Live London 2013
Last Reply 2 years 7 months ago.
1001
0.0
0 pgandech
Filter Results
Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care Videos
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Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care
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Overall Rating: 4.7 (9 ratings)
Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care
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Cisco Cloud Service Router (CSR) for Public Cloud
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Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
This Ask the Expert Session will cover questions about Cisco ServiceGrid and how it works. Cisco ServiceGrid is an integration platform in the cloud that seamlessly connects enterprise IT and service providers to enable automated, multiparty service...
Ended March 13, 2015
 SNTC 2.0 is a new portal with many updates, some key new features of this application are:Configurable DashboardsNew UI, different look/feel/functionalityUpdated administration, schedulingExtended Reported dataAdditional device detail &...
Ended June 23, 2014
 Welcome to the Cisco Support Community Ask the Experts conversation. This is an opportunity to ask questions specifically about SNTC 1.12 Release content.The following internal material will be available for the release:SNTC Sales webinar...
Ended May 23, 2014

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