Services

Find information on Cisco Services and Cisco Architecture. Learn tips and tricks from the experts in this support community.

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Subject Views Votes Rating Replies Last replied by
discussion Transport Gatway 4.1.1 root account
Last Reply 1 hour 36 min ago.
14 0 5 4 Seungro Lee
discussion Ask the Experts: Cisco ServiceGrid — Service Integration in the Cloud
Last Reply 3 hours 19 min ago.
95 0 5 3 Fernando Mondragon
discussion CSCC - How to add a CCO ID automatically to each new contract?
Last Reply 2 days 8 hours ago.
103 2 0.0 1 Jill
discussion PMC support community feedback
Last Reply 2 days 11 hours ago.
33 0 0.0 4 sgabryso
discussion What is a UNSPSC Code?
Last Reply 3 days 2 hours ago.
10 0 5 1 Alexander Kalaschek
discussion Contract change
Last Reply 6 days 11 hours ago.
9 0 5 1 mspannla
discussion Cobrand not available in Czech Republic
Last Reply 6 days 12 hours ago.
3 0 0.0 0 IS TDT Europe
discussion how to enable TLS for an specific domain on my IronPort C170
Last Reply 1 week 6 hours ago.
3 0 0.0 0 aduvon2010
discussion Erro en c7600rsp72043
Last Reply 1 week 9 hours ago.
4 0 0.0 0 andrea.cabrera1
discussion Auto fill in new tickets
Last Reply 1 week 1 day ago.
27 0 5 1 mspannla
discussion URL for SNTC 3.0
Last Reply 1 week 2 days ago.
40 0 5 1 Sydney Fisher
discussion Shipping date information is shown on some devices, while not shown on others. What is the criteria?
Last Reply 1 week 2 days ago.
18 0 0.0 1 Anonymous
discussion Question about service contrac
Last Reply 1 week 3 days ago.
22 0 0.0 1 Kevin Ohlson
discussion 3845 router and ios 15.1(4)m9
Last Reply 1 week 3 days ago.
20 0 5 1 Patrick Schneid...
discussion 5 Year warranty not honoured.
Last Reply 1 week 3 days ago.
9 0 5 1 Patrick Schneid...
discussion Smart Net Total Care 3.0: availability and segmentation?
Last Reply 1 week 6 days ago.
56 0 0.0 1 Sydney Fisher
discussion AM in TSA vs Standalone
Last Reply 1 week 6 days ago.
18 0 5 2 Phatara Bucha
discussion Want to ask is the smart care & IPS LICENSE for ASA5512-IPS-K9 ,right ?
Last Reply 2 weeks 1 day ago.
12 0 0.0 1 adawa
discussion ServiceGrid Minor-Release 6.11.2
Last Reply 1 month 6 days ago.
11 0 0.0 0 mspannla
discussion ServiceGrid Minor-Release 6.11.3
Last Reply 1 month 6 days ago.
11 0 0.0 0 mspannla
discussion ServiceGrid Minor-Release 6.11.4
Last Reply 1 month 6 days ago.
11 0 0.0 0 mspannla
discussion ServiceGrid Minor-Release 6.11.1
Last Reply 1 month 6 days ago.
7 0 0.0 0 mspannla
discussion Searching for an order
Last Reply 2 weeks 4 days ago.
5 0 0.0 0 kusridha
discussion Configuration of SSL VPN in IOS-XE (Version 03.13.01.S)
Last Reply 3 weeks 19 hours ago.
25 0 0.0 0 Alejandro Ruiz
Filter Results
Subject Views Rating Comments Author
Release Notes for SNTC 1.16
Last Reply 3 months 5 days ago.
24
0.0
0 Sydney Fisher
SNTC 3.0 Release Notes
Last Reply 1 week 6 days ago.
28
0.0
0 Sydney Fisher
Explore Smart Net Total Care 3.0 with Us - Presentation with Notes
Last Reply 1 week 21 hours ago.
10
0.0
0 Karen Marshall
Explore Smart Net Total Care 3.0 with Us - Presentation
Last Reply 1 week 21 hours ago.
4
0.0
0 Karen Marshall
Smart Net Total Care 3.0 Q&A
Last Reply 1 month 1 week ago.
174
0.0
0 Kevin Ohlson
Cisco ServiceGrid Release Notes v7.0
Last Reply 2 weeks 3 days ago.
22
0.0
0 Patrick Schneider-Sturm
Smart Tips Newsletter International: Issue 5
Last Reply 2 weeks 6 days ago.
6
0.0
0 saarbaug
Smart Tips Newsletter: Issue 13
Last Reply 2 weeks 6 days ago.
2
0.0
0 saarbaug
Smart Tips Newsletter: Issue 14
Last Reply 3 weeks 1 day ago.
20
0.0
0 saarbaug
"New Year, New Experience" Q&A
Last Reply 4 weeks 1 day ago.
20
0.0
0 Sydney Fisher
New Year, New Experience Presentation
Last Reply 1 month 1 day ago.
35
0.0
0 Sydney Fisher
New Year, New Experience Presentation with Notes
Last Reply 1 month 1 day ago.
21
0.0
0 Sydney Fisher
Smart Net Total Care Data Sheet
Last Reply 1 month 1 week ago.
202
0.0
0 Kevin Ohlson
Introducing Smart Net Total Care 3
Last Reply 1 month 1 week ago.
125
0.0
0 Kevin Ohlson
Smart Net Total Care Offline Macro Report - Version 1.5.3
Last Reply 1 month 2 weeks ago.
34
5.0
4 saarbaug
SNTC Security Whitepaper
Last Reply 1 year 6 months ago.
192
0.0
0 Julie Fagan
Smart Net Total Care Getting Started Guide
Last Reply 1 year 3 months ago.
660
0.0
0 Sydney Fisher
Smart Net Total Care Enhanced Data Privacy Feature Application Note
Last Reply 1 year 4 weeks ago.
101
0.0
0 Sydney Fisher
Smart Net Total Care Collector Series - FAQ
Last Reply 4 months 3 days ago.
87
0.0
0 Kevin Ohlson
Smart Net Total Care Collector Series - Deep Dive - Slides
Last Reply 4 months 3 days ago.
107
0.0
0 Kevin Ohlson
Smart Net Total Care Collector Series - Software - Slides
Last Reply 4 months 3 days ago.
38
0.0
0 Kevin Ohlson
Smart Net Total Care Collector Series - Hardware - Slides
Last Reply 4 months 3 days ago.
44
0.0
0 Kevin Ohlson
Smart Net Total Care Collector - Device Management Video - Slides
Last Reply 4 months 3 days ago.
84
0.0
0 Kevin Ohlson
Connected Analytics for Service Providers At-A-Glance
Last Reply 2 months 1 week ago.
12
0.0
0 Micki Eubanks
Connected Analytics for Contact Center At-A-Glance
Last Reply 2 months 1 week ago.
11
0.0
0 Micki Eubanks
Filter Results
Subject Views Rating Comments Author
blog PMC Access
Last Reply 1 year 7 months ago.
493
5.0
0 jikeller
blog What is Cisco Connected Analytics for Collaboration?
Last Reply 8 months 6 days ago.
35
5.0
0 Micki Eubanks
blog The Business Benefits of Connected Analytics for Contact Center
Last Reply 8 months 1 week ago.
30
5.0
0 Micki Eubanks
blog Smart Call Home Webcast from Cisco Live! US 2014
Last Reply 9 months 6 days ago.
22
0.0
0 Micki Eubanks
blog Configure firewall to allow outbound communication with Smart Call Home
Last Reply 10 months 1 week ago.
61
5.0
0 williab
blog Cisco Mobile Collaboration Management Services (MCMS) at Enterprise Connect 2013
Last Reply 1 year 12 months ago.
10
0.0
0 pgandech
blog Cisco Smart Services: A Day in the Life of a Customer
Last Reply 3 years 5 months ago.
49
5.0
0 Micki Eubanks
blog Cisco Innovators: A Conversation with Nick Earle about Smart Services
Last Reply 2 years 4 months ago.
1528
0.0
0 Lisa Latour
blog How to Enable SNMP on UCS Server for SNTC Collection
Last Reply 1 year 2 weeks ago.
126
0.0
0 juzheng
blog UCS Call Home - Destination Email Address
Last Reply 1 year 1 month ago.
919
0.0
0 williab
blog Jabra provides fully integrated call-control with Cisco Jabber 9.6
Last Reply 1 year 2 months ago.
544
0.0
0 ritesh.tandon
blog Using File Import: How to Fill in the Mandatory Fields for Spare Devices
Last Reply 1 year 2 months ago.
55
0.0
0 juzheng
blog Join us at Cisco Live! in Milan 27 - 31 January 2014
Last Reply 1 year 2 months ago.
354
5.0
0 Micki Eubanks
blog Understanding Uncovered Items Report
Last Reply 1 year 3 months ago.
38
0.0
0 juzheng
blog Reports in the Smart Call Home Portal
Last Reply 1 year 5 months ago.
665
0.0
0 Micki Eubanks
blog Join us at Cisco Live! in Orlando 23-27 June 2013
Last Reply 1 year 8 months ago.
382
0.0
0 Micki Eubanks
blog Welcome to the Operations Exchange Community
Last Reply 1 year 9 months ago.
264
0.0
0 dawinger
blog Cisco Mobile Collaboration Management Service (MCMS) at Enterprise Connect 2013
Last Reply 1 year 12 months ago.
1300
0.0
0 pgandech
blog Cisco MCMS iOS and Android Agents are Available on Apple® App Store℠ and Google® Play
Last Reply 2 years 2 weeks ago.
912
5.0
0 rajekhur
blog Enabling Mobility in Enterprise - Essential considerations
Last Reply 2 years 1 month ago.
1690
0.0
0 rajekhur
blog Successfully Managing the Mobile Collaboration Experience by Hans Hwang
Last Reply 2 years 1 month ago.
417
0.0
0 rajekhur
blog Cisco Mobile Collaboration Management Services (MCMS) @ Cisco Live London 2013
Last Reply 2 years 1 month ago.
1003
0.0
0 pgandech
blog Call Home Data Privacy
Last Reply 2 years 4 months ago.
1901
0.0
0 williab
blog Smart Services: Spotting Problems Before They Happen
Last Reply 2 years 4 months ago.
912
0.0
0 Lisa Latour
Filter Results
Smart Net Total Care
Views: 212
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Average Rating: 5 (1 ratings)
Smart Net Total Care Videos
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Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care
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Average Rating: 4.6 (7 ratings)
Smart Net Total Care
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Smart Net Total Care
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Cisco Cloud Service Router (CSR) for Amazon
Views: 81
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Cisco Cloud Service Router (CSR) for Amazon
Views: 36
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Average Rating: 5 (1 ratings)
Smart Net Total Care
Views: 36
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Smart Net Total Care
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Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
This Ask the Expert Session will cover questions about Cisco ServiceGrid and how it works. Cisco ServiceGrid is an integration platform in the cloud that seamlessly connects enterprise IT and service providers to enable automated, multiparty service...
Ends Mar 13, 2015
 SNTC 2.0 is a new portal with many updates, some key new features of this application are:Configurable DashboardsNew UI, different look/feel/functionalityUpdated administration, schedulingExtended Reported dataAdditional device detail &...
Ended Jun 23, 2014
 Welcome to the Cisco Support Community Ask the Experts conversation. This is an opportunity to ask questions specifically about SNTC 1.12 Release content.The following internal material will be available for the release:SNTC Sales webinar...
Ended May 23, 2014

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