Services

Find information on Cisco Services and Cisco Architecture. Learn tips and tricks from the experts in this support community.

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Subject Views Votes Rating Replies Last replied by
discussion Service delivery metrics and reports for CISCO serviceGrid
Last Reply 10 hours 25 min ago.
0 0 0.0 0 gcm200001
discussion Certain date as default for timestamps?
Last Reply 10 hours 52 min ago.
0 0 0.0 1 mspannla
discussion Need IR remote solution for SX / MX series codecs
Last Reply 13 hours 24 min ago.
0 0 0.0 0 Clyde.Blackwell
discussion Configuration of AIR-CAP1602E-C-K9
Last Reply 18 hours 1 min ago.
0 0 0.0 0 franciscobaucau
discussion Supported in SNTC?
Last Reply 1 day 4 hours ago.
0 0 0.0 0 ffcsecadmin
discussion WSA support in SNTC
Last Reply 2 days 9 hours ago.
0 1 0.0 0 tahscolony
discussion How do Partners get access to CSAM so they can add users?
Last Reply 5 days 21 hours ago.
0 2 0.0 5 Prabhjot Dhesi
discussion VLAN Trunk mode configuration
Last Reply 6 days 7 hours ago.
0 0 0.0 1 vinasagun
discussion Cisco SPA509g Background noise terrible
Last Reply 6 days 19 hours ago.
0 0 0.0 0 raphraphster
discussion Frankfurt Availability
Last Reply 1 week 32 min ago.
0 0 0.0 0 chadlajoie
discussion Exporting Covered and Uncovered Equipment Reports
Last Reply 1 week 7 hours ago.
0 0 0.0 3 Lyndon Siu
discussion SCH on Catalyst 3850
Last Reply 1 week 5 days ago.
0 0 4.5 3 weylin.piegorsch
discussion How to get full 10G connection with encryption
Last Reply 1 week 6 days ago.
0 0 0.0 0 scott.florcsk
discussion Automatic clear the MAC address in cisco switch
Last Reply 1 week 6 days ago.
0 0 0.0 1 chaylins
discussion Check Update error in SNTC Collector CLI
Last Reply 2 weeks 58 min ago.
0 0 0.0 1 Sanjeev Sayeeraman
discussion SmartNet differences
Last Reply 2 weeks 1 day ago.
0 0 0.0 1 aalvarad
discussion API for CCW?
Last Reply 2 weeks 1 day ago.
0 0 0.0 1 msmalley
discussion How to connecting Cisco Cloud Services Router 1000V to Cisco ASA?
Last Reply 2 weeks 2 days ago.
0 0 0.0 0 ocruzerpsol
discussion Configuration of SSL VPN in IOS-XE (Version 03.13.01.S)
Last Reply 2 weeks 5 days ago.
90 1 0.0 2 hcssupport@servion
discussion License Activation
Last Reply 3 weeks 2 hours ago.
0 0 0.0 1 Kimberly J Kerr
discussion Current Equipment Supported in SNTC
Last Reply 3 weeks 8 hours ago.
0 0 5 4 Sydney Fisher
discussion Hourly Billed AMI Licensing
Last Reply 3 weeks 9 hours ago.
0 0 0.0 0 zalumbaugh
discussion Cisco ATA 190 Series Analog Telephone Adapters
Last Reply 3 weeks 20 hours ago.
0 0 0.0 0 erick Lee
discussion CSPC/SNTC and Meraki devices
Last Reply 3 weeks 1 day ago.
158 1 0.0 5 acarcach
discussion Registering on SmartCare Portal
Last Reply 3 weeks 6 days ago.
0 0 0.0 1 Diptish Doshi
Filter Results
Subject Views Rating Comments Author
Smart Edge Q&A: Experience the Future of Technical Support!
Last Reply 1 day 6 hours ago.
0
0.0
0 Karen Marshall
Smart Tips Newsletter: Issue 15
Last Reply 6 days 4 hours ago.
0
0.0
0 saarbaug
Release Notes for SNTC 1.16
Last Reply 6 days 7 hours ago.
41
0.0
0 Sydney Fisher
Smart Net Total Care 3.1 Q&A
Last Reply 6 days 16 hours ago.
310
0.0
4 Kevin Ohlson
SNTC 3.1 Release Notes
Last Reply 6 days 17 hours ago.
76
0.0
0 Sydney Fisher
Experience the Future of Technical Support! Presentation with Notes
Last Reply 1 week 6 days ago.
0
0.0
0 Karen Marshall
Experience the Future of Technical Support! Presentation
Last Reply 1 week 6 days ago.
0
0.0
0 Karen Marshall
Preparation Checklist for Migration from SNTC 1.x to SNTC 3.x
Last Reply 2 weeks 2 days ago.
0
0.0
0 Sydney Fisher
Cisco ServiceGrid Release Notes v7.0
Last Reply 4 weeks 14 hours ago.
70
0.0
0 Patrick Schneider-Sturm
SNTC CSV File Import Migration App Note
Last Reply 1 month 1 week ago.
0
0.0
0 Sydney Fisher
SNTC 3.1 Q&A
Last Reply 1 month 1 week ago.
0
0.0
0 Sydney Fisher
Cisco ServiceGrid Release Notes v7.1
Last Reply 1 month 3 weeks ago.
0
0.0
0 Patrick Schneider-Sturm
SCH DNS is not configured tip
Last Reply 2 months 1 week ago.
4
0.0
1 Egor Naumov
SCH managment
Last Reply 2 months 1 week ago.
1
0.0
0 Egor Naumov
Smart Care
Last Reply 2 months 1 week ago.
2
0.0
0 Egor Naumov
SmartCare Appliance update offline
Last Reply 2 months 1 week ago.
3
0.0
0 Egor Naumov
Connected Analytics for Network Deployment FAQ
Last Reply 2 months 1 week ago.
34
0.0
0 Micki Eubanks
Connected Analytics for Network Deployment At-A-Glance
Last Reply 2 months 1 week ago.
38
0.0
0 Micki Eubanks
Connected Analytics for Network Deployment Supported Device List
Last Reply 2 months 1 week ago.
23
0.0
0 Micki Eubanks
Smart Edge Collection Best Practices Presentation
Last Reply 2 months 3 weeks ago.
14
0.0
0 Karen Marshall
Connected Analytics for Network Deployment - FAQ from Live Webcast
Last Reply 3 months 2 days ago.
59
0.0
0 Muthurani Lavanya Paneerselvam
Case Study: Vodacom
Last Reply 3 months 3 weeks ago.
8
0.0
0 saarbaug
Smart Net Total Care Getting Started Guide
Last Reply 3 months 3 weeks ago.
767
0.0
0 Sydney Fisher
Case Study: Pella
Last Reply 3 months 3 weeks ago.
18
0.0
0 saarbaug
Explore Smart Net Total Care 3.0 with Us - Presentation with Notes
Last Reply 4 months 5 days ago.
35
0.0
0 Karen Marshall
Filter Results
Subject Views Rating Comments Author
blog Connected Analytics for Events Wins 2015 IoT Industry Award
Last Reply 1 month 2 weeks ago.
0
5.0
0 Micki Eubanks
blog Smart Call Home Transport Gateway changing default port
Last Reply 2 months 1 week ago.
6
0.0
0 Egor Naumov
blog ServiceGrid 7.0 Release
Last Reply 3 months 2 weeks ago.
57
0.0
0 Micki Eubanks
blog PMC Access
Last Reply 5 months 2 weeks ago.
513
5.0
0 jikeller
blog What is Cisco Connected Analytics for Collaboration?
Last Reply 12 months 4 days ago.
35
5.0
0 Micki Eubanks
blog The Business Benefits of Connected Analytics for Contact Center
Last Reply 1 year 1 day ago.
30
5.0
0 Micki Eubanks
blog Smart Call Home Webcast from Cisco Live! US 2014
Last Reply 1 year 4 weeks ago.
22
0.0
0 Micki Eubanks
blog Configure firewall to allow outbound communication with Smart Call Home
Last Reply 1 year 2 months ago.
62
5.0
0 Bryan Williams
blog Cisco Mobile Collaboration Management Services (MCMS) at Enterprise Connect 2013
Last Reply 1 year 3 months ago.
9
0.0
0 pgandech
blog Cisco Smart Services: A Day in the Life of a Customer
Last Reply 1 year 3 months ago.
49
5.0
0 Micki Eubanks
blog Cisco Innovators: A Conversation with Nick Earle about Smart Services
Last Reply 1 year 4 months ago.
1536
0.0
0 Lisa Latour
blog How to Enable SNMP on UCS Server for SNTC Collection
Last Reply 1 year 4 months ago.
135
0.0
0 juzheng
blog UCS Call Home - Destination Email Address
Last Reply 1 year 5 months ago.
989
0.0
0 Bryan Williams
blog Jabra provides fully integrated call-control with Cisco Jabber 9.6
Last Reply 1 year 6 months ago.
549
0.0
0 ritesh.tandon
blog Using File Import: How to Fill in the Mandatory Fields for Spare Devices
Last Reply 1 year 6 months ago.
58
0.0
0 juzheng
blog Join us at Cisco Live! in Milan 27 - 31 January 2014
Last Reply 1 year 6 months ago.
356
5.0
0 Micki Eubanks
blog Understanding Uncovered Items Report
Last Reply 1 year 7 months ago.
42
0.0
0 juzheng
blog Reports in the Smart Call Home Portal
Last Reply 1 year 9 months ago.
667
0.0
0 Micki Eubanks
blog Join us at Cisco Live! in Orlando 23-27 June 2013
Last Reply 2 years 1 week ago.
383
0.0
0 Micki Eubanks
blog Welcome to the Operations Exchange Community
Last Reply 2 years 1 month ago.
268
0.0
0 dawinger
blog Cisco Mobile Collaboration Management Service (MCMS) at Enterprise Connect 2013
Last Reply 2 years 3 months ago.
1300
0.0
0 pgandech
blog Cisco MCMS iOS and Android Agents are Available on Apple® App Store℠ and Google® Play
Last Reply 2 years 4 months ago.
917
5.0
0 rajekhur
blog Enabling Mobility in Enterprise - Essential considerations
Last Reply 2 years 5 months ago.
1689
0.0
0 rajekhur
blog Successfully Managing the Mobile Collaboration Experience by Hans Hwang
Last Reply 2 years 5 months ago.
419
0.0
0 rajekhur
blog Cisco Mobile Collaboration Management Services (MCMS) @ Cisco Live London 2013
Last Reply 2 years 5 months ago.
1001
0.0
0 pgandech
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Smart Net Total Care
Views: 576
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Overall Rating: 4.7 (9 ratings)
Smart Net Total Care
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care
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Smart Net Total Care Videos
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Overall Rating: 4 (1 ratings)
Smart Net Total Care
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Overall Rating: 5 (1 ratings)
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Smart Net Total Care
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Cisco Cloud Service Router (CSR) for Amazon
Views: 90
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Overall Rating: 0 (0 ratings)
Cisco Cloud Service Router (CSR) for Amazon
Views: 41
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Overall Rating: 5 (1 ratings)
Smart Net Total Care
Views: 22
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Events

June 10th
Webcasts
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Ask the Expert
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November 18th, 2014
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September 16th, 2014
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November 5th, 2012
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Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
This Ask the Expert Session will cover questions about Cisco ServiceGrid and how it works. Cisco ServiceGrid is an integration platform in the cloud that seamlessly connects enterprise IT and service providers to enable automated, multiparty service...
Ended Mar 13, 2015
 SNTC 2.0 is a new portal with many updates, some key new features of this application are:Configurable DashboardsNew UI, different look/feel/functionalityUpdated administration, schedulingExtended Reported dataAdditional device detail &...
Ended Jun 23, 2014
 Welcome to the Cisco Support Community Ask the Experts conversation. This is an opportunity to ask questions specifically about SNTC 1.12 Release content.The following internal material will be available for the release:SNTC Sales webinar...
Ended May 23, 2014

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