Services

Find information on Cisco Services and Cisco Architecture. Learn tips and tricks from the experts in this support community.

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discussion Device Support for Smart Call Home / Device Diagnostics?
Last Reply 4 years 3 months ago.
3319 0 5 1 Micki Eubanks
discussion Call Home and Smart Call Home - Differences?
Last Reply 4 years 3 months ago.
3374 0 5 1 Micki Eubanks
discussion How do I configure my device for Smart Call Home?
Last Reply 4 years 1 month ago.
4640 0 5 1 Bryan Williams
discussion Contract associated with the Smart Call Home registration - how to update?
Last Reply 4 years 3 months ago.
4335 0 5 1 Bryan Williams
discussion User Profile does not show my Cisco SMARTnet contract
Last Reply 4 years 3 months ago.
4759 0 5 1 Bryan Williams
discussion Can someone connect to my Cisco devices using Smart Call Home?
Last Reply 4 years 3 months ago.
3791 0 5 1 Micki Eubanks
discussion Is Smart Call Home enabled by default on my device?
Last Reply 4 years 3 months ago.
3092 0 5 1 Micki Eubanks
discussion What kinds of events trigger alerts?
Last Reply 4 years 3 months ago.
3392 0 5 1 Micki Eubanks
discussion Who receives alerts?
Last Reply 4 years 3 months ago.
3169 0 5 1 Micki Eubanks
discussion Can any device be registered for Smart Call Home?
Last Reply 2 years 3 months ago.
4957 0 5 5 Micki Eubanks
discussion Ask the Expert: Smart Call Home
Last Reply 4 years 1 week ago.
7154 0 0 9 Bryan Williams
discussion Supported UCS devices
Last Reply 3 years 11 months ago.
3701 0 0 1 Bryan Williams
discussion Ask the Expert: Overview of the Smart Call Home Device Diagnostics Offerings
Last Reply 3 years 10 months ago.
6415 0 5 7 Bryan Williams
discussion Smart Call Home on Nexus
Last Reply 3 years 9 months ago.
4847 0 5 4 jmandersson
discussion Contract on account, but cannot use anything requiring a contract
Last Reply 3 years 9 months ago.
4028 0 0 3 Lawrence Searcy
discussion Auto TAC case creation - how to deal with vacations
Last Reply 3 years 9 months ago.
3686 0 5 1 Bryan Williams
discussion SCH-Notification Message: Company information update - User Attention Required
Last Reply 3 years 8 months ago.
3371 0 0 1 Lawrence Searcy
discussion Planned maintenance
Last Reply 3 years 7 months ago.
3049 0 0 1 Bryan Williams
discussion minimal requirement to use SCH
Last Reply 3 years 6 months ago.
3992 0 5 1 Lawrence Searcy
discussion SCH alert functions
Last Reply 2 years 3 weeks ago.
4829 0 0 4 Bryan Williams
discussion smart call home - HTTPS transport from the Nexus 7000 to Cisco
Last Reply 3 years 5 months ago.
4699 0 5 5 networkteamHOT
discussion Cisco Transport Gateway stopped forwarding messages.
Last Reply 3 years 4 months ago.
3935 0 0 3 jmandersson
discussion Smartnet vs. Shared Support
Last Reply 3 years 5 months ago.
13630 0 0 3 Micki Eubanks
discussion Resend security token
Last Reply 3 years 4 months ago.
3966 0 5 2 vbgetronics
discussion SMARTnet Total Care to view partner contracts
Last Reply 3 years 4 months ago.
4046 0 0 1 juzheng
Filter Results
Subject Views Rating Comments Author
Managing Cisco UCS-C Series Rack Servers with Smart Call Home
Last Reply 4 years 3 months ago.
1647
0.0
0 Micki Eubanks
Smart Call Home - Executive Summary
Last Reply 4 years 3 months ago.
690
0.0
0 Micki Eubanks
Smart Call Home - Data Sheet
Last Reply 4 years 3 months ago.
769
0.0
0 Micki Eubanks
Smart Services for Network Management Will Be Critical for Business Success in a Connected World
Last Reply 4 years 1 month ago.
679
0.0
0 Micki Eubanks
Cisco Smart Call Home Bulk Registration for Cisco Smart Net Total Care Customers
Last Reply 1 year 7 months ago.
1107
0.0
0 Micki Eubanks
Overview of Smart Call Home and Device Diagnostics - Slides from Live Webcast
Last Reply 3 years 10 months ago.
1190
0.0
0 ciscomoderator
Overview of Smart Call Home and Device Diagnostics - FAQ from Live Webcast
Last Reply 3 years 9 months ago.
1784
0.0
0 Bryan Williams
Accelerating Network Health with Smart Call Home
Last Reply 3 years 4 months ago.
452
0.0
0 Micki Eubanks
Frequently Asked Questions
Last Reply 3 years 1 week ago.
217
0.0
1 rajekhur
CISCO END USER LICENSE AGREEMENT AND SUPPLEMENTAL TERMS OF SERVICE
Last Reply 3 years 1 month ago.
752
0.0
0 rajekhur
APNS Renewals for Enterprise Accounts.pdf
Last Reply 3 years 1 week ago.
137
0.0
0 rajekhur
APNS Renewals with Apple ID.pdf
Last Reply 3 years 1 week ago.
187
0.0
0 rajekhur
Certificate Integration Guide for NDES.pdf
Last Reply 3 years 1 week ago.
252
0.0
0 rajekhur
CloudExtenderChecklist - BBerry.pdf
Last Reply 3 years 1 week ago.
119
0.0
0 rajekhur
CloudExtenderChecklist - Traveler.pdf
Last Reply 3 years 1 week ago.
128
0.0
0 rajekhur
CloudExtenderChecklist.pdf
Last Reply 3 years 1 week ago.
224
0.0
0 rajekhur
MCMS Administration - ConfigureSettings.pdf
Last Reply 3 years 1 week ago.
184
0.0
0 rajekhur
MCMS Administration - enablingServices.pdf
Last Reply 3 years 1 week ago.
262
0.0
0 rajekhur
MCMS Administration - enrollDevice.pdf
Last Reply 3 years 1 week ago.
185
0.0
0 rajekhur
MCMS Administration - Role Mapping.pdf
Last Reply 3 years 1 week ago.
178
0.0
0 rajekhur
MCMS Feature Guide v2.pdf
Last Reply 3 years 1 week ago.
352
0.0
0 rajekhur
Quick Start Guide - ActiveSync.pdf
Last Reply 3 years 1 week ago.
285
0.0
0 rajekhur
Quick Start Guide - LotusTraveler.pdf
Last Reply 3 years 1 week ago.
209
0.0
0 rajekhur
Quick Start Guide - MDM.pdf
Last Reply 3 years 1 week ago.
395
0.0
0 rajekhur
Top BYOD and Mobility Considerations.pdf
Last Reply 3 years 1 week ago.
556
0.0
0 rajekhur
Filter Results
sort descending Subject Views Rating Comments Author
blog Cisco Smart Services: A Day in the Life of a Customer
Last Reply 1 year 11 months ago.
85
5.0
0 Micki Eubanks
blog Newest Release of Smart Call Home
Last Reply 4 years 3 months ago.
1156
0.0
0 Micki Eubanks
blog When does Smart Call Home create a service request?
Last Reply 4 years 2 months ago.
2345
0.0
0 Micki Eubanks
blog What SNMP versions are supported by Smart Call Home?
Last Reply 4 years 3 weeks ago.
1616
0.0
0 Micki Eubanks
blog Smart Call Home Show Commands
Last Reply 3 years 11 months ago.
1959
0.0
0 Bryan Williams
blog Smart Call Home compared to Network Management Systems
Last Reply 3 years 11 months ago.
1014
0.0
0 Bryan Williams
blog Smart Call Home remediation advice compared to the Error Message Decoder
Last Reply 3 years 10 months ago.
3185
5.0
1 Micki Eubanks
blog Support for the Cisco UCS 6248 Fabric Interconnect
Last Reply 3 years 6 months ago.
2249
0.0
0 Bryan Williams
blog Update! Support for the Cisco UCS 6248 Fabric Interconnect
Last Reply 3 years 6 months ago.
2821
0.0
0 Bryan Williams
blog Suppressing administrative email messages
Last Reply 3 years 6 months ago.
617
5.0
0 Bryan Williams
blog Call Home Profiles - Default and Custom
Last Reply 3 years 4 months ago.
1255
5.0
0 Bryan Williams
blog How does Smart Call Home compare to a Network Management System?
Last Reply 3 years 4 months ago.
1459
0.0
0 Bryan Williams
blog Cisco Innovators: A Conversation with Nick Earle about Smart Services
Last Reply 1 year 11 months ago.
1539
0.0
0 Lisa Latour
blog Smart Services: Spotting Problems Before They Happen
Last Reply 3 years 3 months ago.
914
0.0
0 Lisa Latour
blog Call Home Data Privacy
Last Reply 3 years 3 months ago.
1914
0.0
0 Bryan Williams
blog Cisco Mobile Collaboration Management Services (MCMS) @ Cisco Live London 2013
Last Reply 3 years 1 week ago.
1003
0.0
0 pgandech
blog Successfully Managing the Mobile Collaboration Experience by Hans Hwang
Last Reply 3 years 1 week ago.
419
0.0
0 rajekhur
blog Enabling Mobility in Enterprise - Essential considerations
Last Reply 3 years 1 week ago.
1690
0.0
0 rajekhur
blog Cisco MCMS iOS and Android Agents are Available on Apple® App Store℠ and Google® Play
Last Reply 2 years 11 months ago.
929
5.0
0 rajekhur
blog Cisco Mobile Collaboration Management Service (MCMS) at Enterprise Connect 2013
Last Reply 2 years 11 months ago.
1300
0.0
0 pgandech
blog Cisco Mobile Collaboration Management Services (MCMS) at Enterprise Connect 2013
Last Reply 1 year 10 months ago.
14
0.0
0 pgandech
blog Welcome to the Operations Exchange Community
Last Reply 2 years 8 months ago.
276
0.0
0 dawinger
blog Join us at Cisco Live! in Orlando 23-27 June 2013
Last Reply 2 years 7 months ago.
383
0.0
0 Micki Eubanks
blog PMC Access
Last Reply 1 year 2 weeks ago.
638
5.0
0 jikeller
blog Reports in the Smart Call Home Portal
Last Reply 2 years 4 months ago.
674
0.0
0 Micki Eubanks
Filter Results
Smart Net Total Care Videos
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Cisco Cloud Service Router (CSR) for Public Cloud
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Cisco Cloud Service Router (CSR) for Public Cloud
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Filter Results

Events

November 18, 2015
Webcasts
August 9, 2015
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September 1, 2015
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September 15, 2015
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June 10, 2015
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March 30, 2015
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March 2, 2015
Ask the Expert
February 24, 2015
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January 26, 2015
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October 31, 2014
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November 11, 2014
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August 26, 2014
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May 27, 2014
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June 16, 2014
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November 5, 2012
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Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
This Ask the Expert Session will cover questions about Cisco ServiceGrid and how it works. Cisco ServiceGrid is an integration platform in the cloud that seamlessly connects enterprise IT and service providers to enable automated, multiparty service...
Ended March 13, 2015
 SNTC 2.0 is a new portal with many updates, some key new features of this application are:Configurable DashboardsNew UI, different look/feel/functionalityUpdated administration, schedulingExtended Reported dataAdditional device detail &...
Ended June 23, 2014
 Welcome to the Cisco Support Community Ask the Experts conversation. This is an opportunity to ask questions specifically about SNTC 1.12 Release content.The following internal material will be available for the release:SNTC Sales webinar...
Ended May 23, 2014

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