Collaboration, Voice and Video

Need help with Cisco Collaboration, Voice and Video products and solutions? Get tips and troubleshooting advice from experts in the Cisco Support Community.
Communities          
IP Telephony 62608 1301 35 55 34
Video Over IP 4104 14 - - -
Jabber Clients 2324 84 1 22 3
Unified Communications Applications 24980 679 22 15 10
Prime Collaboration Management 96 10 - - 2
TelePresence 5971 138 24 19 9
Digital Media System 1022 22 - 2 1
Contact Center 18624 305 6 12 3
Conferencing 300 13 - - 2
Other Collaboration, Voice, and Video Subjects 45400 372 6 5 4
UC Migrations 104 36 - 3 -
Filter Results
Subject Views Votes Rating Replies Last replied by
discussion outbound voice translation
Last Reply 8 min 20 sec ago.
0 0 0.0 0 Jaswild999
discussion Replacing Integrator MXP 6000 with single display. C40 vs SX20?
Last Reply 51 min 5 sec ago.
27 0 5.0 7 Jens Didriksen
discussion Issues ad-hoc conferencing Cisco and Avaya phones together
Last Reply 56 min 28 sec ago.
0 0 0.0 1 George Thomas
discussion Call Set Up Flow on WAN
Last Reply 1 hour 20 min ago.
0 0 0.0 1 George Thomas
discussion fxs port stuck
Last Reply 1 hour 23 min ago.
8 0 0.0 2 pamirian76
discussion CUCM 9.1 Call Forward with Authorization Codes
Last Reply 2 hours 17 min ago.
12 0 0.0 4 mattmiktus
discussion UCCX Call Redirect to Unity AA on other phone system?
Last Reply 2 hours 23 min ago.
39 0 5.0 15 drotheahit
discussion Jabber Voice-Galaxy S5 supported? On Sprint?
Last Reply 2 hours 30 min ago.
22 1 0.0 4 relionllc
discussion how do i know the cause of a reboot in a C40?
Last Reply 2 hours 35 min ago.
27 0 0.0 2 carroyoc
discussion Jabber Outlook intergration
Last Reply 2 hours 43 min ago.
16 0 0.0 1 Amit Kumar
discussion Cisco UCCX 9.0.2.10000-71 - Demo License Issues
Last Reply 2 hours 50 min ago.
0 0 0.0 0 Johnny Nkunda K...
discussion No OID when SNMPWalk
Last Reply 3 hours 18 min ago.
6 0 0.0 1 Brian Meade
discussion Unable to call from Outside to few DID number
Last Reply 3 hours 30 min ago.
16 0 0.0 2 Brian Meade
discussion Maximum Contact List Size Cisco Jabber for windows
Last Reply 3 hours 30 min ago.
12 0 0.0 1 tdutt
discussion IPMA Invalid username or password
Last Reply 3 hours 34 min ago.
11 0 0.0 2 Brian Meade
discussion J4W 9.6 client chat history- Is it 99 total or 99 per conversation
Last Reply 3 hours 36 min ago.
4 0 0.0 1 tdutt
discussion Answering machines being transferred to agents
Last Reply 3 hours 37 min ago.
0 0 0.0 0 strangeroad
discussion Cisco Jabber installation hangs
Last Reply 3 hours 42 min ago.
42 1 0.0 5 tdutt
discussion UCCX ICD_Contact
Last Reply 3 hours 45 min ago.
1 0 0.0 0 evanruiz86
discussion CUCM Upgrade Tasks
Last Reply 3 hours 46 min ago.
18 0 5.0 2 JustForVoice_2
discussion Outgoing Calls via E1 - R2 digital don't work
Last Reply 3 hours 50 min ago.
24 0 0.0 3 Brian Meade
discussion CUCM - UCS Server Replacement
Last Reply 4 hours 4 min ago.
48 0 0.0 5 Brian Meade
discussion CWMS Calling ID
Last Reply 4 hours 14 min ago.
23 0 0.0 3 dpetrovi
discussion Jabber 9.6 Cannot Currently Add the Contacts
Last Reply 4 hours 23 min ago.
26 0 0.0 1 RolandoValenzuela
discussion Web Links or URLS in Jabber Chat window
Last Reply 4 hours 31 min ago.
4 0 0.0 1 RolandoValenzuela
Filter Results
Subject Views Rating Comments Author
How to integrate Unity connection with Microsoft Office 365 for Single inbox
Last Reply 9 hours 10 min ago.
1404
3.0
1 kapilatrish
Configuring Microsoft Exchange for Unity Connection Message Transcription (SpeechView)
Last Reply 1 day 18 hours ago.
6481
5.0
4 Jonathan Schulenberg
TCP/IP offload for Contact Centre Windows servers
Last Reply 2 days 8 hours ago.
8716
4.5
5 mabooth
How to retrieve certificates from Cisco IP phones
Last Reply 2 days 8 hours ago.
4209
5.0
0 Joe Martini
Adhoc Conferences Drop When Initiator Hangs Up
Last Reply 2 days 12 hours ago.
16
0.0
2 jerold.baker@mylanlabs.com
Blocking Calls Based on Calling Party ID
Last Reply 4 days 4 hours ago.
34065
5.0
55 dakeller
Understanding UCS B-Series QoS For UC Applications
Last Reply 5 days 6 hours ago.
10
0.0
3 syali
cisco ip phone 6901 gives busy tone??
Last Reply 5 days 16 hours ago.
198
0.0
1 kashifshah
Cisco 8941/8945 IP Phone Stuck or Frozen with "Upgrade in progress"
Last Reply 1 week 1 day ago.
298
5.0
2 Joe Martini
CME: Cisco Jabber for Apple iPhone
Last Reply 1 week 1 day ago.
1561
5.0
2 joarmijo
Disable 'Optimize for low bandwidth' option on CIPC
Last Reply 1 week 1 day ago.
13
0.0
0 maikens
High Availability Upgrade Procedure for Cisco UC Manager Release 7.1(5) to 9.1(x)
Last Reply 1 week 2 days ago.
385
0.0
0 shilpa
HOW TO TAKE COBRAS EXPORT AND IMPORT FOR UNITY CONNECTION
Last Reply 1 week 3 days ago.
3335
0.0
1 saagniho
Fetch VoiceMails Unity Connection 8.5
Last Reply 1 week 3 days ago.
24
0.0
0 HoFranki123
Fetch VoiceMails Unity Connection 8.5
Last Reply 1 week 3 days ago.
10
0.0
0 HoFranki123
Hidden Enterprise Parameters on CUCM to be considered while migrating CUCMBE5k to CUCM/CUC
Last Reply 1 week 3 days ago.
11
0.0
0 rohit s
UC Voice Application Connectivity in a VMware UCS Environment
Last Reply 1 week 3 days ago.
21
0.0
0 rohit s
ARP table size limitation on CUCM
Last Reply 1 week 3 days ago.
13
0.0
0 rohit s
Unified Contact Center Enterprise (UCCE) and Customer Voice Portal (CVP) Installation Configuration and Deployment Guide
Last Reply 1 week 4 days ago.
21242
5.0
1 huthesha.k
Direct Upgrade Procedure for Virtualized CUCM Release 8.0(2) through 9.0(1) to 9.1(x)
Last Reply 1 week 4 days ago.
2106
0.0
1 vraut
Tranlation Rule on calls CUCM to CME
Last Reply 1 week 6 days ago.
21
0.0
0 gesqueda84
Ordering CWMS 2.0 migration file through Product Upgrade Tool
Last Reply 2 weeks 11 hours ago.
529
5.0
3 dpetrovi
Benefits of Upgrading CUCM From 5.x to 9.1 or 10.0.pdf
Last Reply 2 weeks 12 hours ago.
90
0.0
0 lmchen
Benefits of Upgrading CUCM From 4.x to 9.1 or 10.0.pdf
Last Reply 2 weeks 12 hours ago.
84
0.0
0 lmchen
Benefits of Upgrading CUCM From 6.x to 9.1 or 10.0.pdf
Last Reply 2 weeks 12 hours ago.
119
0.0
0 lmchen
Filter Results
Subject Views Rating Comments Author
blog SIP TRUNKS and RUN on ALL ACTIVE CM NODES
Last Reply 1 day 16 hours ago.
1048
5.0
8 Ayodeji oladipo Okanlawon
blog Cisco Mobile Clients
Last Reply 2 days 2 hours ago.
11693
5.0
19 William Bell
blog Setting alerts and monitoring parameters such as Active calls in a cluster
Last Reply 4 days 3 hours ago.
24
5.0
0 Sreekanth
blog Community Tech-Talk: Cisco Unified Contact Center Express (UCCX) Version 10.0 Upgrade, Migration and New Features Overview
Last Reply 1 week 1 day ago.
1903
5.0
10 akramadh
blog Open-Sourced H.264 Removes Barriers to WebRTC
Last Reply 1 week 4 days ago.
377
0.0
0 Lisa Latour
blog Changing the Order of ip phone services ( Corporate Directory , Personal Directory , Missed calls Etc) under Phone Directory on Ip-phone
Last Reply 1 week 6 days ago.
7
0.0
0 aditgup2
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 week 6 days ago.
4
0.0
0 gogasca
blog Cisco Unity: Exchange 2007 Disclaimer Transport Rule Causes MWI to Fail
Last Reply 1 week 6 days ago.
1078
0.0
2 Tray Stoutmeyer
blog Unity: How to Use the RPCTest Tool to Detect if Microsoft Exchange Server is Reachable
Last Reply 1 week 6 days ago.
1287
0.0
0 Tray Stoutmeyer
blog Community Tech-Talk Series: Understanding CUCM dbreplication runtimestate
Last Reply 3 weeks 16 hours ago.
6906
5.0
0 Harmit Singh
blog Community Tech-Talk Series - Understanding Cisco Unified Communications Security
Last Reply 3 weeks 16 hours ago.
7326
5.0
0 akbehl
blog Drive to 9
Last Reply 3 weeks 17 hours ago.
18860
5.0
11 amitsin
blog Modifying Sip Header in call manager (Sip Normalization)
Last Reply 3 weeks 23 hours ago.
3936
5.0
1 sarsakse
blog Troubleshooting IP Phone Registration with CUCM
Last Reply 3 weeks 3 days ago.
16322
4.5
2 mkhan4
blog SIP MUSINGS AND OTHER MATTERS
Last Reply 3 weeks 3 days ago.
194
0.0
0 Ayodeji oladipo Okanlawon
blog UCCX 8 Licensing
Last Reply 1 month 20 hours ago.
3877
0.0
12 Walter Solano
blog Exchange Distribution Lists Stop Working After Migrating from Unity (Unified Messaging) to Unity Connection 8.x with Single Inbox (Unified Messaging)
Last Reply 1 month 1 day ago.
3044
5.0
2 Tray Stoutmeyer
blog CUBE SIP Media and Signalling Binding to an Interface
Last Reply 1 month 1 week ago.
3526
5.0
17 Ayodeji oladipo Okanlawon
blog Understanding SIP DTMF Options supported by CUCM
Last Reply 1 month 1 week ago.
8705
5.0
1 mpaneers
blog Cisco-Live London 2013-Key Take Aways-Part 2
Last Reply 1 month 1 week ago.
2363
5.0
7 Ayodeji oladipo Okanlawon
blog Cisco Live London 2013 - Key take aways:Part 1-CUCM Serviceability
Last Reply 1 month 1 week ago.
769
5.0
2 Ayodeji oladipo Okanlawon
blog CTMS - Basic Interop troubleshooting
Last Reply 1 month 1 week ago.
5
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 month 1 week ago.
4
0.0
0 gogasca
blog Implementing H.323 Gateways
Last Reply 1 month 2 weeks ago.
479
0.0
1 mpaneers
blog Cisco Unified Communication Manager (CUCM) 10.x
Last Reply 1 month 2 weeks ago.
2073
5.0
15 rashaikh
Filter Results
TelePresence
Views: 6
  • 1
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  • 5
Average Rating: 0 (0 ratings)
Integration capabilities of Cisco Jabber clientwith  Cisco IP phone and Microsoft cloudbased office365 exchange email service 
Jabber Clients
Views: 9
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
TelePresence
Views: 5
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Speaker: Scott Zelenka
Jabber Clients
Views: 3
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Cisco Support Community Expert series WebcastCable Modem Termination Systems (CMTS): Architecture, Configuration and TroubleshootingSpeaker...
TelePresence
Views: 4
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Cisco advance collaboration capability tightly integrated with Microsoft office 365 cloud based services such exchange and SharePoint
Jabber Clients
Views: 7
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Speaker:szelenka
Jabber Clients
Views: 3
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Integration capabilities of Cisco Jabber client with  Cisco IP phone and Microsoft cloud based office 365 email features
Jabber Clients
Views: 2
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
A quick demo of the CUCM Upgrade Central iPad App.
by odada
UC Migrations
Views: 75
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Upgrade procedure for CUCM 9.1.2 overview VoD
by shilpa
UC Migrations
Views: 45
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
New and Changed with CUCM 9.1.2 Enterprise License Manager
by shilpa
UC Migrations
Views: 120
  • 1
  • 2
  • 3
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Average Rating: 0 (0 ratings)
This Video talks about deploying UCCX on a UCS server using an OVA Template.
by gcheria
Unified Communications Applications
Views: 120
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Average Rating: 5 (3 ratings)
 Introduction  Cisco provides many services in different form. As an end user, I want to sign on once for all of my Cisco Services. I want...
Other Collaboration, Voice, and Video Subjects
Views: 110
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Average Rating: 5 (1 ratings)
This video contains the Installation steps for ADFS 2.0 on a windows 2008R2 server.For the rest of the integration steps of ADFS and CUCM...
Other Collaboration, Voice, and Video Subjects
Views: 39
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Average Rating: 0 (0 ratings)
configuration and deployment examples for Cisco Unified Border Element for PSTN SIP trunks
by yuanwu
IP Telephony
Views: 391
  • 1
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Average Rating: 5 (1 ratings)
This video provides a demo of the migration task to migrate a legacy CUCM to CUCM 10.x using PCD
IP Telephony
Views: 119
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Average Rating: 5 (2 ratings)
This video provides a demo of the migration task to migrate a legacy CUCM to CUCM 10.x using PCD
IP Telephony
Views: 140
  • 1
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Average Rating: 5 (1 ratings)
This Video talks about the Basics of SIP Call Setup with Cisco Unified Communications Manager (CUCM) and CUBE
IP Telephony
Views: 160
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Average Rating: 0 (0 ratings)
This is a brief introduction to documents that help collecting traces from CUCM and debugs from voice gateways for troubleshooting various...
IP Telephony
Views: 136
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Average Rating: 0 (0 ratings)
This video describes the concept of how PCD performs the migration of legacy CUCM cluster to CUCM ver 10.x running on virtualized platform
IP Telephony
Views: 216
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Average Rating: 0 (0 ratings)
This video talks about configuring the Short Dial Numbers in Cisco Unified Communications Manager (CUCM).
IP Telephony
Views: 42
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Average Rating: 0 (0 ratings)
In this Presentation, Cisco TAC Experts Amit Singh and Raees Shaikh has covered the following topics:CUCM Media ResourcesTranscoder, MTPOOB...
IP Telephony
Views: 298
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Average Rating: 5 (1 ratings)
This Video talks about how to configure the Pause In Speed Dial feature on Cisco Unified Communications Manager 9.x
IP Telephony
Views: 100
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Average Rating: 5 (1 ratings)
A high-level review of Cisco UC virtualization and the Cisco UCS platform.
Unified Communications Applications
Views: 377
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Average Rating: 5 (11 ratings)
In this Presentation, Cisco TAC Experts Amit Singh and Raees Shaikh has covered the following topics:CUCM TroubleshootingTroubleshooting...
IP Telephony
Views: 396
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Average Rating: 0 (0 ratings)
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This Month

April 8th
Webcasts
Tohsheen Bazaz, Engineer, Cisco SystemsCisco Unified Communications Manager is the core of Cisco Collaboration Services. Join our expert to learn wha...
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March 28th
Ask the Expert
 Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Security Assertion for M...
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Events

March 19th
Ask the Expert
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of the...
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March 19th
Ask the Expert
  Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of th...
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March 19th
Ask the Expert
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of the...
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March 19th
Ask the Expert
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of the...
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March 17th
Ask the Expert
 Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about integrating Cisco Unity...
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March 14th
Ask the Expert
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about integrating Cisco Unity C...
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January 7th
Ask the Expert
            With Akhil BehlWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about...
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January 7th
Techtalks
This tech-talk is about the latest UCCX version 10.0(1). The latest release has a lot of new features such as CUIC, Finesse, Media Sense  integration...
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December 16th, 2013
Ask the Expert
            With Justin Dew Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions abou...
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July 9th, 2013
Webcasts
With Vijay Rao and Amit SinghDrive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco® Unified Communications...
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July 9th, 2013
Ask the Expert
With Vijay Rao and Amit Singh  Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Vijay Rao and Amit Singh about ...
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June 20th, 2013
Techtalks
This Presentation was part of the Tech-Talk , where we discussed :Current Environment AssesmentSystem Readiness CheckTools used for Readiness CheckPre...
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June 18th, 2013
Facebook Forums
Live chat with Cisco Expert Abhijit Singh Anand on June 16, 2013 at 8am PST on Installing & Configuring Cisco Prime Collaboration 9.0Abhijit Singh...
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June 18th, 2013
Ask the Expert
With Abhijit Singh Anand  Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Aashish Jolly and Abhijit Singh Anand...
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June 3rd, 2013
Ask the Expert
With Maqsood MushtaqWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn how to install, configure, and...
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May 21st, 2013
Facebook Forums
Live chat with Cisco expert Harmit SinghWhen:  May 21, 2013 8:00 - 9:00 AM PST (San Francisco; UTC -8:00 hrs)What: Facebook Forum. (Live chat with a C...
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May 21st, 2013
Ask the Expert
With Harmit SinghWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Uni...
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May 6th, 2013
Ask the Expert
With Arun KumarWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Single Sign...
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April 22nd, 2013
Ask the Expert
With Amit DivekarWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions on how to set u...
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April 22nd, 2013
Ask the Expert
With Anirudh Ramachandran  and Abhiram Kramadhati  Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn...
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April 8th, 2013
Ask the Expert
With Edson PineiroWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about configur...
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March 19th, 2013
Ask the Expert
With Aashish JollyWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Designin...
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March 19th, 2013
Facebook Forums
Live chat with Cisco expert Aashish Jolly on Designing, Configuring & Monitoring of Cisco Unity Connection.                                      ...
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Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
 Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Security Assertion for Markup Language (SAML) Single Sign-On (SSO) for Cisco Unified Communications 10.x. SAML is an...
Ended Apr 11, 2014
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of these new features in Cisco Unified Communications Manager 10.X with expert Leszek Wojnarski.Cisco...
Ended Mar 28, 2014
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of these new features in Cisco Unified Communications Manager 10.X with expert Leszek Wojnarski.Cisco...
Ended Mar 28, 2014

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