Collaboration, Voice and Video

Need help with Cisco Collaboration, Voice and Video products and solutions? Get tips and troubleshooting advice from experts in the Cisco Support Community.
Communities          
IP Telephony 62543 1300 35 55 34
Video Over IP 4100 14 - - -
Jabber Clients 2316 84 1 22 3
Unified Communications Applications 24968 679 22 15 10
Prime Collaboration Management 96 10 - - 2
TelePresence 5956 137 24 19 9
Digital Media System 1020 22 - 2 1
Contact Center 18610 305 6 12 3
Conferencing 295 13 - - 2
Other Collaboration, Voice, and Video Subjects 45396 372 6 5 4
UC Migrations 102 36 - 3 -
Filter Results
Subject Views Votes Rating Replies Last replied by
discussion outbound voice translation
Last Reply 8 min 20 sec ago.
0 0 0.0 0 Jaswild999
discussion Replacing Integrator MXP 6000 with single display. C40 vs SX20?
Last Reply 51 min 5 sec ago.
27 0 5.0 7 Jens Didriksen
discussion Issues ad-hoc conferencing Cisco and Avaya phones together
Last Reply 56 min 28 sec ago.
0 0 0.0 1 George Thomas
discussion Call Set Up Flow on WAN
Last Reply 1 hour 20 min ago.
0 0 0.0 1 George Thomas
discussion fxs port stuck
Last Reply 1 hour 23 min ago.
8 0 0.0 2 pamirian76
discussion CUCM 9.1 Call Forward with Authorization Codes
Last Reply 2 hours 17 min ago.
12 0 0.0 4 mattmiktus
discussion UCCX Call Redirect to Unity AA on other phone system?
Last Reply 2 hours 23 min ago.
39 0 5.0 15 drotheahit
discussion Jabber Voice-Galaxy S5 supported? On Sprint?
Last Reply 2 hours 30 min ago.
22 1 0.0 4 relionllc
discussion how do i know the cause of a reboot in a C40?
Last Reply 2 hours 35 min ago.
27 0 0.0 2 carroyoc
discussion Jabber Outlook intergration
Last Reply 2 hours 43 min ago.
16 0 0.0 1 Amit Kumar
discussion Cisco UCCX 9.0.2.10000-71 - Demo License Issues
Last Reply 2 hours 50 min ago.
0 0 0.0 0 Johnny Nkunda K...
discussion No OID when SNMPWalk
Last Reply 3 hours 18 min ago.
6 0 0.0 1 Brian Meade
discussion Unable to call from Outside to few DID number
Last Reply 3 hours 30 min ago.
16 0 0.0 2 Brian Meade
discussion Maximum Contact List Size Cisco Jabber for windows
Last Reply 3 hours 30 min ago.
12 0 0.0 1 tdutt
discussion IPMA Invalid username or password
Last Reply 3 hours 34 min ago.
11 0 0.0 2 Brian Meade
discussion J4W 9.6 client chat history- Is it 99 total or 99 per conversation
Last Reply 3 hours 36 min ago.
4 0 0.0 1 tdutt
discussion Answering machines being transferred to agents
Last Reply 3 hours 37 min ago.
0 0 0.0 0 strangeroad
discussion Cisco Jabber installation hangs
Last Reply 3 hours 42 min ago.
42 1 0.0 5 tdutt
discussion UCCX ICD_Contact
Last Reply 3 hours 45 min ago.
1 0 0.0 0 evanruiz86
discussion CUCM Upgrade Tasks
Last Reply 3 hours 46 min ago.
18 0 5.0 2 JustForVoice_2
discussion Outgoing Calls via E1 - R2 digital don't work
Last Reply 3 hours 50 min ago.
24 0 0.0 3 Brian Meade
discussion CUCM - UCS Server Replacement
Last Reply 4 hours 4 min ago.
48 0 0.0 5 Brian Meade
discussion CWMS Calling ID
Last Reply 4 hours 14 min ago.
23 0 0.0 3 dpetrovi
discussion Jabber 9.6 Cannot Currently Add the Contacts
Last Reply 4 hours 23 min ago.
26 0 0.0 1 RolandoValenzuela
discussion Web Links or URLS in Jabber Chat window
Last Reply 4 hours 31 min ago.
4 0 0.0 1 RolandoValenzuela
Filter Results
Subject Views Ratingsort descending Comments Author
Call drop after 25 seconds
Last Reply 1 year 7 months ago.
1099
0.0
3 cesar8489@hotmail.com
Cisco IP Phone displays XML Error [4] when accessing the Corporate Directory
Last Reply 4 years 9 months ago.
1923
0.0
0 TCC_2
In Cisco CallManager 4.x, unable to disable the Call Forward All option
Last Reply 4 years 9 months ago.
618
0.0
0 TCC_2
When the user leaves a voice mail message in Cisco Unity, the call gets disconnected if the caller takes a small pause. The voice mail is not recorded
Last Reply 3 years 6 months ago.
394
0.0
1 TCC_2
In Cisco CallManager 5.0, when the Data Migration Assistant runs, the "Error message: Only characters A-Z, a-z, 0-9 are allowed in prompt name" error message appears in the data validation log
Last Reply 4 years 9 months ago.
470
0.0
0 TCC_2
After an upgrade to the Cisco CallManager, the route points configured for CER no longer function and the The JTAPI/TAPI application version is not compatible with this version of CTIManager,so received message has been rejected.error message appears
Last Reply 4 years 9 months ago.
907
0.0
0 TCC_2
DC Directory: CallManager is not available on the IP SoftPhone version 1.3.3
Last Reply 4 years 9 months ago.
448
0.0
0 TCC_2
Unable to add users in Cisco Mobility Manager 1.2(1).The system stalls or hangs
Last Reply 4 years 9 months ago.
391
0.0
0 TCC_2
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 7 months 3 weeks ago.
184
0.0
0 mlimbric
What are the steps to follow before performing an upgrade to a Cisco Unified CallManager version
Last Reply 4 years 9 months ago.
212
0.0
0 TCC_2
What are the disaster recovery steps to rebuild the entire Point of Presence (POP) in case of failure?
Last Reply 4 years 5 months ago.
949
0.0
0 TCC_2
In Cisco CallManager 4.x, when an inbound call to an IP phone is answered by a cellular phone with MobilityManager, the call drops
Last Reply 4 years 9 months ago.
320
0.0
0 TCC_2
Tech Tip: How to disable recrding prompt on CUE?
Last Reply 3 years 7 months ago.
488
0.0
0 testeven
Troubleshooting CTS echo issues
Last Reply 1 year 8 months ago.
1204
0.0
0 twilkin
In Cisco CallManager 4.0(2)aSR1 on a Directory Number in which call forward options are not set, the user receives a reorder tone when dialing the MWI on/off number
Last Reply 4 years 9 months ago.
413
0.0
0 TCC_2
Video support on 9971 IP Phones using CME 8.6
Last Reply 2 years 10 months ago.
2730
0.0
0 mpaneers
Migrating to a new CUCM cluster in CTS-Manager
Last Reply 1 year 1 month ago.
317
0.0
0 twilkin
The application subsystem is in partial service and the Application Tasks real-time report shows an application running for an unexpectedly long time
Last Reply 4 years 9 months ago.
1020
0.0
0 TCC_2
In Cisco Unity 4.0 on Windows Server 2003, the user is unable to browse to the systems integration web page and fails with a "VBScript run-time" error
Last Reply 4 years 9 months ago.
795
0.0
0 TCC_2
Some phones do not appear in the Cisco Emergency Responder switch port list
Last Reply 4 years 9 months ago.
1046
0.0
0 TCC_2
Unable to reset or restore Cisco Unity Express to factory defaults
Last Reply 4 years 9 months ago.
4170
0.0
0 TCC_2
What is the actual utilized permsize of TimesTen Data Authority Server (TTDAS) in Call Session Control Platform (CSCP)?
Last Reply 4 years 5 months ago.
935
0.0
0 TCC_2
Australia Numbering Plan Details
Last Reply 9 months 1 week ago.
222
0.0
0 saagniho
Cannot delete a global directory user from the CCMAdmin page on Cisco CallManager, the "Could not delete user. UserID="username" error message is displayed
Last Reply 4 years 9 months ago.
459
0.0
0 TCC_2
How to disable the ability to dial an extension while in a voice mailbox prompt globally in Cisco Unity 4.x
Last Reply 4 years 9 months ago.
796
0.0
0 TCC_2
Filter Results
Subject Views Ratingsort descending Comments Author
blog CTS Diagnostics 0.1(1002)
Last Reply 2 years 6 months ago.
2715
0.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 month 1 week ago.
4
0.0
0 gogasca
blog SIP OPTIONS message handling on Cisco GW
Last Reply 3 years 4 months ago.
5295
0.0
0 sbolivar
blog Cisco IP Phone User Training - Model Considerations
Last Reply 3 years 1 month ago.
4027
0.0
0 Ginger Dillon
blog Open-Sourced H.264 Removes Barriers to WebRTC
Last Reply 1 week 5 days ago.
377
0.0
0 Lisa Latour
blog Fixing Unity Connection SpeechView sync with iOS 7 devices
Last Reply 2 months 2 weeks ago.
291
0.0
0 Tray Stoutmeyer
blog Tech Tip : CTIOS Desktop software distribution using Microsoft SCCM
Last Reply 2 years 7 months ago.
1445
0.0
0 ciscomoderator
blog UCCX 8 Licensing
Last Reply 1 month 2 days ago.
3877
0.0
12 Walter Solano
blog MIB for D9887B HDTV Receiver
Last Reply 5 months 1 week ago.
226
0.0
1 migodwin
blog Cisco TelePresence DTMF troubleshooting
Last Reply 3 years 1 month ago.
2535
0.0
0 gogasca
blog Troubleshooting TelePresence B2B Calls
Last Reply 2 weeks 1 day ago.
4
0.0
0 gogasca
blog ACE Network: Making Voice Calls Easier with Cisco Unified Mobility Single Number Reach - shared by Lisa Latour
Last Reply 1 year 3 months ago.
852
0.0
0 Lisa Latour
blog Troubleshooting TMS with proxies
Last Reply 1 year 3 weeks ago.
777
0.0
0 tlefebve
blog CTS Manager - Understanding EWS Integration
Last Reply 1 year 7 months ago.
4494
0.0
1 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 3 years 5 months ago.
3387
0.0
0 gogasca
blog Cisco Unity: Exchange 2007 Disclaimer Transport Rule Causes MWI to Fail
Last Reply 2 weeks 1 day ago.
1079
0.0
2 Tray Stoutmeyer
blog Unity Connection License Corrupted When Downloaded Via Entourage/Outlook for MAC
Last Reply 2 years 11 months ago.
1522
0.0
1 Brad Magnani
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 2 years 7 months ago.
2894
0.0
0 ptalamo
blog CTS System - Basic P2P call between CTS 1000 and CTS 500
Last Reply 3 years 5 months ago.
2776
0.0
0 gogasca
blog Cisco Unity Connection - Information you should include when opening any Unity Connection TAC case.
Last Reply 3 years 3 weeks ago.
1248
0.0
0 Tray Stoutmeyer
blog Cisco Unified Presence Server/IM & Presence Documentation Ideas/Requests
Last Reply 4 months 1 week ago.
743
0.0
0 jasmsand
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 1 year 9 months ago.
597
0.0
0 ptalamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 2 years 9 months ago.
2074
0.0
0 ptalamo
blog Chalk Talk: What Not To Do With UCCX
Last Reply 1 year 4 weeks ago.
751
0.0
0 Julie Burruss
blog VIP Perspectives :: a Video Covering Cisco UC on UCS
Last Reply 2 years 7 months ago.
482
0.0
0 ciscomoderator
Filter Results
TelePresence
Views: 6
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Average Rating: 0 (0 ratings)
Integration capabilities of Cisco Jabber clientwith  Cisco IP phone and Microsoft cloudbased office365 exchange email service 
Jabber Clients
Views: 9
  • 1
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Average Rating: 0 (0 ratings)
TelePresence
Views: 5
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  • 4
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Average Rating: 0 (0 ratings)
Speaker: Scott Zelenka
Jabber Clients
Views: 3
  • 1
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  • 3
  • 4
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Average Rating: 0 (0 ratings)
Cisco Support Community Expert series WebcastCable Modem Termination Systems (CMTS): Architecture, Configuration and TroubleshootingSpeaker...
TelePresence
Views: 4
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Cisco advance collaboration capability tightly integrated with Microsoft office 365 cloud based services such exchange and SharePoint
Jabber Clients
Views: 7
  • 1
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  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Speaker:szelenka
Jabber Clients
Views: 3
  • 1
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  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Integration capabilities of Cisco Jabber client with  Cisco IP phone and Microsoft cloud based office 365 email features
Jabber Clients
Views: 2
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
A quick demo of the CUCM Upgrade Central iPad App.
by odada
UC Migrations
Views: 75
  • 1
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Average Rating: 0 (0 ratings)
Upgrade procedure for CUCM 9.1.2 overview VoD
by shilpa
UC Migrations
Views: 45
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Average Rating: 0 (0 ratings)
New and Changed with CUCM 9.1.2 Enterprise License Manager
by shilpa
UC Migrations
Views: 120
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Average Rating: 0 (0 ratings)
This Video talks about deploying UCCX on a UCS server using an OVA Template.
by gcheria
Unified Communications Applications
Views: 120
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Average Rating: 5 (3 ratings)
 Introduction  Cisco provides many services in different form. As an end user, I want to sign on once for all of my Cisco Services. I want...
Other Collaboration, Voice, and Video Subjects
Views: 110
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Average Rating: 5 (1 ratings)
This video contains the Installation steps for ADFS 2.0 on a windows 2008R2 server.For the rest of the integration steps of ADFS and CUCM...
Other Collaboration, Voice, and Video Subjects
Views: 39
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Average Rating: 0 (0 ratings)
configuration and deployment examples for Cisco Unified Border Element for PSTN SIP trunks
by yuanwu
IP Telephony
Views: 391
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Average Rating: 5 (1 ratings)
This video provides a demo of the migration task to migrate a legacy CUCM to CUCM 10.x using PCD
IP Telephony
Views: 119
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Average Rating: 5 (2 ratings)
This video provides a demo of the migration task to migrate a legacy CUCM to CUCM 10.x using PCD
IP Telephony
Views: 140
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Average Rating: 5 (1 ratings)
This Video talks about the Basics of SIP Call Setup with Cisco Unified Communications Manager (CUCM) and CUBE
IP Telephony
Views: 160
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Average Rating: 0 (0 ratings)
This is a brief introduction to documents that help collecting traces from CUCM and debugs from voice gateways for troubleshooting various...
IP Telephony
Views: 136
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Average Rating: 0 (0 ratings)
This video describes the concept of how PCD performs the migration of legacy CUCM cluster to CUCM ver 10.x running on virtualized platform
IP Telephony
Views: 216
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Average Rating: 0 (0 ratings)
This video talks about configuring the Short Dial Numbers in Cisco Unified Communications Manager (CUCM).
IP Telephony
Views: 42
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Average Rating: 0 (0 ratings)
In this Presentation, Cisco TAC Experts Amit Singh and Raees Shaikh has covered the following topics:CUCM Media ResourcesTranscoder, MTPOOB...
IP Telephony
Views: 298
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Average Rating: 5 (1 ratings)
This Video talks about how to configure the Pause In Speed Dial feature on Cisco Unified Communications Manager 9.x
IP Telephony
Views: 100
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Average Rating: 5 (1 ratings)
A high-level review of Cisco UC virtualization and the Cisco UCS platform.
Unified Communications Applications
Views: 377
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Average Rating: 5 (11 ratings)
In this Presentation, Cisco TAC Experts Amit Singh and Raees Shaikh has covered the following topics:CUCM TroubleshootingTroubleshooting...
IP Telephony
Views: 396
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Average Rating: 0 (0 ratings)
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This Month

April 8th
Webcasts
Tohsheen Bazaz, Engineer, Cisco SystemsCisco Unified Communications Manager is the core of Cisco Collaboration Services. Join our expert to learn wha...
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March 28th
Ask the Expert
 Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Security Assertion for M...
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Events

March 19th
Ask the Expert
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of the...
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March 19th
Ask the Expert
  Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of th...
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March 19th
Ask the Expert
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of the...
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March 19th
Ask the Expert
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of the...
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March 17th
Ask the Expert
 Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about integrating Cisco Unity...
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March 14th
Ask the Expert
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about integrating Cisco Unity C...
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January 7th
Ask the Expert
            With Akhil BehlWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about...
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January 7th
Techtalks
This tech-talk is about the latest UCCX version 10.0(1). The latest release has a lot of new features such as CUIC, Finesse, Media Sense  integration...
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December 16th, 2013
Ask the Expert
            With Justin Dew Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions abou...
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July 9th, 2013
Webcasts
With Vijay Rao and Amit SinghDrive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco® Unified Communications...
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July 9th, 2013
Ask the Expert
With Vijay Rao and Amit Singh  Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Vijay Rao and Amit Singh about ...
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June 20th, 2013
Techtalks
This Presentation was part of the Tech-Talk , where we discussed :Current Environment AssesmentSystem Readiness CheckTools used for Readiness CheckPre...
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June 18th, 2013
Facebook Forums
Live chat with Cisco Expert Abhijit Singh Anand on June 16, 2013 at 8am PST on Installing & Configuring Cisco Prime Collaboration 9.0Abhijit Singh...
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June 18th, 2013
Ask the Expert
With Abhijit Singh Anand  Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Aashish Jolly and Abhijit Singh Anand...
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June 3rd, 2013
Ask the Expert
With Maqsood MushtaqWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn how to install, configure, and...
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May 21st, 2013
Facebook Forums
Live chat with Cisco expert Harmit SinghWhen:  May 21, 2013 8:00 - 9:00 AM PST (San Francisco; UTC -8:00 hrs)What: Facebook Forum. (Live chat with a C...
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May 21st, 2013
Ask the Expert
With Harmit SinghWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Uni...
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May 6th, 2013
Ask the Expert
With Arun KumarWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Single Sign...
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April 22nd, 2013
Ask the Expert
With Amit DivekarWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions on how to set u...
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April 22nd, 2013
Ask the Expert
With Anirudh Ramachandran  and Abhiram Kramadhati  Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn...
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April 8th, 2013
Ask the Expert
With Edson PineiroWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about configur...
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March 19th, 2013
Ask the Expert
With Aashish JollyWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Designin...
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March 19th, 2013
Facebook Forums
Live chat with Cisco expert Aashish Jolly on Designing, Configuring & Monitoring of Cisco Unity Connection.                                      ...
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Ask the Experts

Cisco experts engage in discussions with you, our members, on specific networking issues. Each event runs for a two-week period.
  Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of these new features in Cisco Unified Communications Manager 10.X with expert Leszek Wojnarski.Cisco...
Ended Mar 28, 2014
Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions around technical aspects of these new features in Cisco Unified Communications Manager 10.X with expert Leszek Wojnarski.Cisco...
Ended Mar 28, 2014
 Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about integrating Cisco Unity Connection into your environment and troubleshooting the many features that are available with the...
Ended Mar 28, 2014

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