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CTS Mobile Application v3.16 Released

On September 6th, we released new versions of the Cisco Technical Support mobile application for iOS and Android clients. Among the enhancements include:

  • Simplified mobile push notification flow - once a push notification is tapped, you no longer have to confirm whether or not you want to open the app (reduced steps)
  • Added the VCS Service Checker tool which can help identify Jabber login issues, inbound call failures, phone registration failing and XMPP federation. The tool consists of checking if the services (SIP, H323, XMPP, collab-edge) are available in your network.

Our next release targeting early October will include several enhancements including a new section dedicated to Cisco Validated Designs.

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discussion [NEW RELEASE] - Cisco Technical Support mobile application v3.16 for Android and iOS clients
Last Reply 2 weeks 6 days ago.
0 0 0 0 David Dube
discussion Cisco Anyconnect Secure Mobility Client Kaspersky issue
Last Reply 4 weeks 1 day ago.
0 0 0 0 tysonriggleman
discussion enable disable need help to Hunt Groups in the UCC or the Android Phone
Last Reply 1 month 22 hours ago.
0 0 0 0 Torsten.Eger1
discussion SBL password expire notification
Last Reply 1 month 2 weeks ago.
0 0 0 0 [email protected]..
discussion CGS 2520 duplicate in power supply and CPU
Last Reply 2 months 6 days ago.
3 0 0 0 MOHAMEDMNAM
discussion 5508 WLAN Controller Guest Egress port
Last Reply 3 months 2 days ago.
6 0 0 0 corey.cheever1
discussion Cisco Support Communities now available in the Cisco Technical Support Mobile Application
Last Reply 3 months 3 days ago.
2 0 0 0 David Dube
discussion Cisco Jabber Voice
Last Reply 5 months 2 weeks ago.
3 0 0 0 dixsbi.cisco
discussion iPhone AnyConnect App
Last Reply 5 months 4 weeks ago.
38 0 0 3 abedaiwy
discussion Outlook authentication problem on Android
Last Reply 6 months 1 week ago.
28 0 0 3 Philip D'Ath
discussion Jabber Softphone on iPad
Last Reply 7 months 1 week ago.
20 0 0 1 Prabath Godevit...
discussion Cisco AnyConnect - prevent mobile device login
Last Reply 8 months 4 days ago.
15 0 0 1 Philip D'Ath
discussion Jabber Voice for Iphone 6s
Last Reply 8 months 6 days ago.
10 0 0 0 rickflash55
discussion Cisco Jabber not able to install on Android Asus Zenpone 5
Last Reply 8 months 1 week ago.
10 0 0 0 maheshraots
discussion can't telnet from server to Apple,android & google URL
Last Reply 8 months 2 weeks ago.
66 0 0 0 a.khan001
discussion New Release: Cisco Technical Support Mobile App v3.13 New Features & Productivity Tips
Last Reply 8 months 3 weeks ago.
30 0 0 0 David Dube
discussion SPAN Port limitation on Switch
Last Reply 9 months 1 week ago.
19 0 0 1 Philip D'Ath
discussion Cisco AnyConnect Secure Mobility Client - Laptop reboots
Last Reply 11 months 1 week ago.
633 0 0 1 Shakti Kumar
discussion Meraki MDM Force PINs
Last Reply 11 months 2 weeks ago.
3 0 0 0 paulo.ferma1
discussion Anyconnect 3.1.11004 - NAM
Last Reply 11 months 2 weeks ago.
34 0 0 0 mukka
discussion Cisco AnyConnect Secure Mobility Client - Laptop reboots
Last Reply 11 months 3 weeks ago.
418 0 0 0 hzaidi001
discussion Mobile version, how to resize?
Last Reply 11 months 4 weeks ago.
21 0 0 1 dwaynesuarez
discussion Jabber for Windows Phone
Last Reply 1 year 1 week ago.
417 0 0 0 lkunduka
discussion Recent Updates to the Cisco Technical Support Mobile App
Last Reply 1 year 2 weeks ago.
36 0 0 0 David Dube
discussion VSM Viewer 2.1 for IOS
Last Reply 1 year 1 month ago.
53 0 0 1 dwarakbesant1

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