Cisco Small Business Support Community

Have questions with any of the Cisco Small Business Products? Cisco experts and employees can help you in this support forum.

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Subject Views Votes Rating Replies Last replied by
discussion Configure VLANs on SG300-10P
Last Reply 20 min 41 sec ago.
0 0 0.0 0 NilCipher
discussion SF300 inter vlan routing
Last Reply 1 hour 13 min ago.
31 0 0.0 5 damiley
discussion Injector for a WAP551
Last Reply 2 hours 10 min ago.
0 0 0.0 0 asantiago2
discussion RV082 VPN iPhone
Last Reply 2 hours 18 min ago.
47 0 0.0 4 esilverstein@is...
discussion Installing Quick VPN Client on Windows 8.1
Last Reply 2 hours 55 min ago.
684 0 0.0 1 ronasmith
discussion How to detect disconnect tone in spa112
Last Reply 2 hours 56 min ago.
2 0 0.0 1 Dan Lukes
discussion Cisco SG-300-52 port security one mac and deny ip nat
Last Reply 3 hours 9 min ago.
0 0 0.0 0 kuarzo
discussion Can't get XML Directory working On SPA504G firmwae 7.5.5
Last Reply 3 hours 13 min ago.
10 0 0.0 1 Dan Lukes
discussion ISA500 is vulnerable to Heartbleed!
Last Reply 4 hours 7 min ago.
65 1 0.0 3 Jim Livermore
discussion Login failed!
Last Reply 4 hours 54 min ago.
13 1 0.0 2 berndlentes
discussion How to Configure QuickVPN on RV220w router
Last Reply 5 hours 53 min ago.
2 0 0.0 0 eholz1eholz1
discussion RV320 restart and behave unstable after failover from WAN to USB3G modem.
Last Reply 6 hours 55 min ago.
3 0 0.0 0 sin.francis
discussion Delay bettween commands - CLI SG500X
Last Reply 8 hours 27 min ago.
6 0 0.0 1 Brandon Svec
discussion UC520 List of supported phone types
Last Reply 9 hours 7 min ago.
2 0 0.0 0 filan0011
discussion UC540 issues loading related voice data... reset factory help.
Last Reply 9 hours 15 min ago.
317 0 0.0 4 filan0011
discussion RV320 Connecting With Multiple fixed IP's
Last Reply 9 hours 19 min ago.
76 0 0.0 8 haydenmj62
discussion RV082 RV042 RV042G v4 firmware bug?
Last Reply 11 hours 31 min ago.
6229 2 4.5 38 marthinpa1980
discussion SPA3102 Last PSTN Caller ID display
Last Reply 11 hours 47 min ago.
4 1 0.0 2 mett_pmarser
discussion Which UK SIP Trunk Provider?
Last Reply 12 hours 38 min ago.
944 0 0.0 7 vndsolutions
discussion Configuration problems VLAN?
Last Reply 12 hours 40 min ago.
5 0 0.0 0 Marcel16100
discussion SG500X - CLI command to disable "Administrative Auto Smartport"
Last Reply 15 hours 45 min ago.
12 0 5.0 1 Brandon Svec
discussion RV320 v1.1.1.06 Bugs + Feature Requests
Last Reply 17 hours 7 min ago.
850 4 4.0 14 jdorfer
discussion RV180 poor performance from port-to-port on LAN
Last Reply 1 day 9 min ago.
7 0 0.0 0 fidelisoris
discussion Cisco SF300-48P, DHCP relay issues for IP Phones
Last Reply 1 day 2 hours ago.
11 0 0.0 1 Brandon Svec
discussion Forwarding port with two interfaces WAN to same port. CISCO 891
Last Reply 1 day 5 hours ago.
3 0 0.0 0 Francisco Palomares
Filter Results
Subject Views Rating Comments Author
EU Lot 26 results
Last Reply 6 hours 30 min ago.
25
0.0
0 Ivor Diedricks
RV215W modem list.xls
Last Reply 11 hours 9 min ago.
7552
0.0
69 Marc Nagao
Vietnam
Last Reply 4 days 3 hours ago.
840
0.0
0 Cindy Toy
Indonesia
Last Reply 4 days 3 hours ago.
1334
0.0
0 beryl1234
Korea
Last Reply 4 days 3 hours ago.
732
0.0
0 beryl1234
Configuring Cisco Jabber for iPhone with CCA 3.2.1 - UC500
Last Reply 1 week 14 hours ago.
13587
0.0
24 nalbert
Kabely a Transceivery pro 10Gbit síť
Last Reply 1 week 23 hours ago.
14
0.0
0 Tomas Chott
300 Series Switch Online Device Emulator Files
Last Reply 1 week 4 days ago.
8471
0.0
2 streaves
Cisco Small Business Support Service At-A-Glance - Indonesian
Last Reply 1 week 5 days ago.
9
0.0
0 Cindy Toy
Now Available: CUCC 10.0 makes BE6000/7000 deployments faster!
Last Reply 2 weeks 7 hours ago.
8
0.0
0 nalbert
Configuring the Cisco SPA8800 IP Telephony Gateway in an Asterisk Environment
Last Reply 2 weeks 1 day ago.
20568
0.0
20 Patrick Born
Asterisk: Zero-Touch Configuring Cisco SPA5xx phones
Last Reply 2 weeks 1 day ago.
18281
5.0
14 Patrick Born
Cisco SPA5xx a SPA303 rychlý průvodce CZ
Last Reply 2 weeks 2 days ago.
96
0.0
1 Tomas Chott
Small Business Support Center Local Business Hours
Last Reply 2 weeks 3 days ago.
11802
0.0
20 Cindy Toy
Configure SD [Speed Dial] on the SPA525G IP Phone
Last Reply 2 weeks 4 days ago.
8166
0.0
3 Patrick Born
Quick Pricing Tool – New Releases Content
Last Reply 2 weeks 5 days ago.
83690
0.0
0 ameyran
SPA122: Web-UI Administration
Last Reply 3 weeks 1 day ago.
13150
0.0
4 Patrick Born
Big News - Cisco's new 10 Gigabit Switch for SMBs
Last Reply 3 weeks 2 days ago.
86
0.0
0 Ivor Diedricks
SPA122 Does not save Dial String
Last Reply 3 weeks 2 days ago.
6
0.0
1 dmjacoby1
FindIT Software (64 bit)
Last Reply 3 weeks 4 days ago.
2516
0.0
0 gproefke
FindIT Software (32 bit)
Last Reply 3 weeks 4 days ago.
2713
0.0
0 gproefke
FindIT Quick Start Guide
Last Reply 3 weeks 4 days ago.
1609
0.0
0 gproefke
FindIT Release Note
Last Reply 3 weeks 4 days ago.
1399
0.0
0 gproefke
FindIT Supported Device List
Last Reply 3 weeks 4 days ago.
1824
0.0
0 gproefke
BE6000 Software Load Summary
Last Reply 4 weeks 1 day ago.
175
0.0
0 Andrew Hickman
Filter Results
Subject Views Rating Comments Author
blog Have you updated your firmware?
Last Reply 1 month 4 days ago.
241
5.0
0 Cindy Toy
blog Welcome 2014!
Last Reply 1 month 3 weeks ago.
383
5.0
1 Cindy Toy
blog News for November
Last Reply 4 months 1 week ago.
373
0.0
0 Cindy Toy
blog News for October
Last Reply 5 months 1 week ago.
400
0.0
0 Cindy Toy
blog What was new for September?
Last Reply 6 months 1 week ago.
635
0.0
0 Cindy Toy
blog News for August
Last Reply 7 months 1 week ago.
456
0.0
0 Cindy Toy
blog News for July
Last Reply 8 months 2 weeks ago.
1374
0.0
0 Cindy Toy
blog New Cisco Small Business Products
Last Reply 9 months 2 weeks ago.
613
0.0
0 Cindy Toy
blog New SmartTips!
Last Reply 10 months 2 weeks ago.
1065
0.0
0 Cindy Toy
blog Cisco Small Business Facebook and Twitter
Last Reply 11 months 2 weeks ago.
797
0.0
0 Cindy Toy
blog Support Community Social Reader and New YouTube Links
Last Reply 1 year 1 week ago.
790
0.0
0 Cindy Toy
blog New Community Voting System
Last Reply 1 year 1 month ago.
751
0.0
0 Cindy Toy
blog Welcome 2013!
Last Reply 1 year 2 months ago.
805
0.0
0 Cindy Toy
blog Recap of the year
Last Reply 1 year 3 months ago.
619
0.0
0 Cindy Toy
blog Internet of Everything
Last Reply 1 year 4 months ago.
1424
0.0
0 Cindy Toy
blog New! How to Documents on the SX300 Switches
Last Reply 1 year 5 months ago.
971
5.0
1 Cindy Toy
blog Scary Cabling and Wiring 2
Last Reply 1 year 6 months ago.
882
0.0
0 Cindy Toy
blog What is Guide Me?
Last Reply 1 year 7 months ago.
1701
0.0
0 Cindy Toy
blog Extending the Reach of Cisco Small Business Support Service
Last Reply 1 year 8 months ago.
1301
5.0
0 Cindy Toy
blog New and Updated Communities
Last Reply 1 year 9 months ago.
663
0.0
0 Cindy Toy
blog New Signature Capability
Last Reply 1 year 10 months ago.
1000
0.0
0 Cindy Toy
blog Cisco Expands Technology Portfolio for Small Businesses
Last Reply 1 year 11 months ago.
1665
0.0
0 Cindy Toy
blog Need help troubleshooting?
Last Reply 2 years 1 week ago.
795
0.0
0 Cindy Toy
blog Happy Leap Day!
Last Reply 2 years 1 month ago.
679
0.0
0 Cindy Toy
blog Happy New Year!
Last Reply 2 years 2 months ago.
964
5.0
1 Cindy Toy
Filter Results
No Video? Mozilla shows how to enable.This 1-minute video shows you how to:Use CUCC to generate a voice gateway template that contains...
Cisco Unified Configurator for Collaboration
Views: 43
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable.This 2-minute video shows you how to: Modify the default CUCC SampleUser.csv fileAdd an IP Phone...
Cisco Unified Configurator for Collaboration
Views: 26
  • 1
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  • 3
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable.This 1-minute video shows you:The CUCC template directory structureThe template/dialplan contentsHow...
Cisco Unified Configurator for Collaboration
Views: 58
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable.This 1-minute video shows you how to use save entered data in CUCC for later use. It also shows the...
Cisco Unified Configurator for Collaboration
Views: 53
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Average Rating: 0 (0 ratings)
Why do I need CUCC?
by nalbert
Cisco Unified Configurator for Collaboration
Views: 18
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable.This 2-minute video shows you how to use CUCC to deploy a phone and:Complete the Phone Deployment...
Cisco Unified Configurator for Collaboration
Views: 53
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable. This 4-minute video shows you how to:Add Users and Device Profiles with a CSV file (not with LDAP)...
Cisco Unified Configurator for Collaboration
Views: 29
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable. This 4-minute video shows you how to:Add Users and Device Profiles with LDAP (not with CSV file)...
Cisco Unified Configurator for Collaboration
Views: 23
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable. This 4-minute video is part 3/3 and shows you how to: Complete the Dial Plan page using an existing...
Cisco Unified Configurator for Collaboration
Views: 28
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable. This 3-minute video is part 2/3 and shows you how to: Complete the CUCC Site Information pageComlete...
Cisco Unified Configurator for Collaboration
Views: 43
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable.This 3-minute video is part 1/3 and shows you how to:Configure a BE6000 using the CUCC...
Cisco Unified Configurator for Collaboration
Views: 47
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable.This 2-minute video shows you:What you need to do on your BE6000 prior to using CUCCWhat the BE6000...
Cisco Unified Configurator for Collaboration
Views: 61
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Average Rating: 0 (0 ratings)
No Video? Mozilla shows how to enable.This 2-minute video is an overview of the CUCC utility where I:Define what CUCC is and when to use...
Cisco Unified Configurator for Collaboration
Views: 75
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Average Rating: 0 (0 ratings)
This video demonstrates the Auto Smartports and Auto Voice VLAN functionality in the 300 Series switches. This demo shows the UC520, Cisco...
Small Business Switches
Views: 51
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Average Rating: 0 (0 ratings)
Small Business Security
Views: 7
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Average Rating: 0 (0 ratings)
This Video on Demand explains and demonstrate the configuration of the automated attendant on UC320W using the Configuration UtilityThanks...
UC300 Series
Views: 217
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Average Rating: 5 (1 ratings)
This is a short video which describes on configuring voicemail and autoattendant on a uc500 box with the help of Cisco configuration...
by gcheria
SBCS - UC500
Views: 116
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Average Rating: 0 (0 ratings)
Shahryar Talukder is an expert Smart CallConnector suite of unified communication solutions for the UC500 and the CME-ISR. Shahryar has 15...
SBCS - UC500
Views: 23
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Average Rating: 0 (0 ratings)
Cisco OnPlus Case Study: Cost Effective Managed Services For Non-Profits Ed Baichtal, Computer Networking Solutions & Abilities United
OnPlus Service
Views: 6
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Average Rating: 0 (0 ratings)
This video details how to give your customer access to his/her account in OnPlus
by enoy
OnPlus Service
Views: 25
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Average Rating: 0 (0 ratings)
The 7.0 on-demand inventory feature will issue progress messages as devices are found on your network. These messages will help you...
by mrn
OnPlus Service
Views: 34
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Average Rating: 0 (0 ratings)
This video shows you how to configure and use voicemail to email feature on UC320
by nalbert
UC300 Series
Views: 137
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Average Rating: 0 (0 ratings)
UC320 Demo Shared FXO Shared Extensions Hunt Groups
UC300 Series
Views: 29
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Average Rating: 0 (0 ratings)
UC320 Demo Auto Attendant
UC300 Series
Views: 70
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Average Rating: 0 (0 ratings)
UC320 Demo SIP Trunks
UC300 Series
Views: 61
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Average Rating: 0 (0 ratings)
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Events

December 13th, 2013
Facebook Forums
Visit our Facebook page: https://www.facebook.com/CiscoSmallBusiness
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July 10th, 2012
Webcasts
During the live event, Cisco subject matter expert Tim Walker provided an overview of how to properly install the Cisco TelePresence Management Suite...
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July 10th, 2012
Ask the Expert
With Shahryar Talukder Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get expert insights and learn abo...
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December 12th, 2011
Ask the Expert
With Shahryar Talukder Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get expert insights and learn abo...
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November 7th, 2011
Ask the Expert
Patrick Born Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about resolving usage, configuration...
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July 19th, 2010
Ask the Expert
Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to learn about the voice capabilities of the UC 500...
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September 13th, 2009
Ask the Expert
Welcome to the Cisco Networking  Professionals Ask the Expert conversation. This is an opportunity to get an update on SPA3xx and SPA5xx IP Phones and...
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Cisco Small Business Software and Firmware

Download the latest firmware here

•  Routers
•  Switches
•  Wireless
•  Security
•  Surveillance
•  Voice Systems
•  UC300
•  UC500
•  SPA IP Phones
•  CCA
•  Voice Gateways/ ATAs

Need Support Docs?

Guide Me support documents offer step-by-step solutions and troubleshooting tips for your device. Click on the compass below to begin your search.

Benefits of a Small Business Support Service Contract

To keep your network running smoothly, the Cisco Small Business Support Service is a device-level service agreement that expands and enhances the technical support exclusively for Cisco Small Business Products. For more information, download the latest At-a-Glance brochure.

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Need help on how to use the community?

To post or respond to a discussion, document, or video, please register for a Cisco.com ID or if you have one, please log in. If you have any questions regarding how to use this community please email Cindy Toy, Cisco Small Business Support Community Manager.

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