Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
128 PostsActivity in Collaboration
AXL - universalDeviceTemplate - Line Mandatory value
AXL enforces a mandatory value, which is not required when configuring via the Normal Admin Web PagesWhen creating a Universal Device Template, and updating the Line on the template, AXL enforces a minimum occurence of 1 for the dirn of the line, (el...
tool or report for tracing flow of call from CSQ to agent
We are running UCCX 12.5 and occasionally we get calls that *seem* to be routed to the wrong agent. Basically, we're looking for a way to figure out why a particular agent was selected. What was status of other agents? What script action was invol...
Expressway Issue
I Have Issue With My Customer . Issue Explain : My Customer Has Cisco Collaboration Cluster ( CUCM Publisher and Subscriber, IM&P, Expressway C & E ) and Running Cisco Jabber Application Over Smart Phone but We Can't Login . Scenario From Jabber Mobi...
Integration of Microsoft teams with CUCM
Are we need any integration license to connect Microsoft Teams with CUCM?Also, what licenses are required on the Microsoft Teams side?
Cisco 9951 unable to transmit video
Hello Everyone I got two new Cisco 9951 phones. I have registered them on cucm12.5. The phones can make calls but video is not transmitting. Audio is working very well. Other phones such Cisco 8945 and WebEx are working for both audio and videoOn the...
Using FileZilla Pro Enterprise Server with CUCM
Has anybody used FileZilla Pro Enterprise Server as an SFTP server for CUCM? We've seen that the Solarwinds SFTP server has issues with CUCM, and would like to avoid getting another SFTP server that is incompatible. Thanks
Cisco phone drops callers on hold
From the CUCM call logs, we see that the Voice Gateway sends a BYE message which is causing hold calls to disconnect at the 5 minute mark, meanwhile a rare few get disconnected in 30 seconds at the mark while being on hold. What setting would cause ...
ATA 192
We have a few offices that we need to have ATA and printer connected to the same switch port on Meraki MS. The port is configured in access mode and allows traffic for VLAN x (data) and VLAN y (Voice). we have the ATA connected to switch port and usi...
Camera Switching (btw built-in Quad & SpeakerTrack 60 cams) On 70D G2?
I have a Room 70 Dual G2 on one of my sites, to which we have added a SpeakerTrack 60 camera array.2/3 of our users just want to seat themselves at a couple rows of tables that face the end point and interact with remote participants. easy, works fin...
Block "https://cucm ip /cucm-uds/users" without impacting Jabber
We are experiencing a vulnerability in the CUCM environment where this URL “https://cucm ip /cucm-uds/users” provides access to all directory user information details, which is a significant security breach.I would like to find a way to block access ...
Monitor; exclude online participants and polygonal trigger zone
Hello I have some questions regarding PresenterTrack on Room EQ with PTZ 4k. 1.In a lecture room, a teacher is standing front 2 monitors that is sitting on the wall side by side.One monitor with the presentation and one monitor with the online partic...
Agents unable to login to Finesse (Router Failure) UCCE
Hello, Anyone seen issue with Duplex routers and while everything is online and connected. Rttest shows all normal stats except for the PG Last Heard from is not seconds but has a value of 20 min or more. When system is in this state agents are unabl...
Resolved! Data Export fails because of SFTP Server
Call Manager version 12.5.1.18100-14 I am trying to do a Data Export in prep for a server migration.'utils system upgrade dataexport initiate'But the routine fails because of the SFTP server. The log message shows this: Server failed validation or is...
Cisco Cube SIP Authentication Clarification
Good Day Experts,Another day another authentication problem with Telco's.CUCM > Cube > Telco with SIP authentication.I am struggling to get this to work and I am trying to get this pointed towards an ISP issue but I need to confirm our side is clean....
Resolved! Difference between C8300-1N1S-6T vs C8300-1N1S-6T-V
Hello community Excuse me, could you help me with the difference between C8300-1N1S-6T vs C8300-1N1S-6T-V? I can't find information about C8300-1N1S-6T-V. I would like to know if I can configure HA between 2 C8300-1N1S-6T-V devices? Thanks for the he...
