When I try at access the SNTC portal thru Firefox or Edge, it takes me to the page momentarily and then loops me back to the registration page. I have had my account approved since MAR 15th. Any assistance would be greatly appreciated.CR Party ID: ?C...
When I try at access the SNTC portal thru Firefox or Edge, it takes me to the page monetarily and then loops me back to the registration page. I have had my account approved since MAR 15th. Any assistance would be greatly appreciated. CR Party ID: ?C...
Hello,i get the following erro in "show logging":Mar 14 10:13:00.877: %SMART_LIC-3-COMM_FAILED: Communications failure with the Cisco Smart License Utility (CSLU) : Unable to resolve server hostname/domain nameI can resolve dns names. Do i need this ...
Sirs,I was able to view some information on the portal, but I'm getting the error Entitlement file generation failed. Please try again. If the issue per: Could you help me identify what it would be, and what can I do to resolve it?
Hello,Is there a way to group devices in CSPC? For example, we have a network devices and a group of Data Center devices. I would like to group all the data center devices into a separate group for ease of accessibility and distinction. I tried for d...
Hi, I am trying to setup SMTC, however when I go to register I am being re-directed and told I already have access then it adds me to, and lands me to another portal, I was removed from this 2nd portal and re-added as a DA to our Portal, but its stil...
Hi,I'm having a problem generating a Collector Certificate. I keep getting the message "Entitlement file generation failed. Please try again. If the issue persists, find help in the community." May you please help? My CCO ID is luis-m-deslandes[at]te...
Hi,I've tried to register for the SNTC portal, but I just get the following:I've tried in multiple browsers, without any success.How do I troubleshoot this further as I'm looking access to generate a new certificate for a Collector Appliance.Thanks,J...
Hello, we need to reset our GUI Admin password and the security questions are wrong/not working.We also need our CCO admin changed to another account. We have access to the CLI via admin, root etc, just not the GUI.
I have been struggling with getting my switches to properly register with my on prem SSM. I have followed every guide I can find, as well as looking at solutions on this board, all with no results. I have been able to use the SSM with my DNAC and I...
Dear Cisco,Please, are you able to explain us more about the messages that we can see in our SNTC portal:1. Inventory - Inventory by sites - Installed-at Site - “Site verification required” attached picture SNTCP -12. Contracts - Covered - Reason - "...
Hi,I've set up a new Smart Software Manager (SSM) server and need to migrate a Cisco 92XX switch with OS version 16.9.4 to the new server.Here's what I've done so far:1. I removed the call-home configuration completely (`no call-home`). However, even...
We are aware of BUG CSCwh61855, but even though I subscribed, I am not receiving any feedback from Cisco. The ideal would be information on the origin of the problem, and a forecast of normalization. In fact, I received information that normalization...
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