Is there a way to automatically stop sharing PC or laptop input after people leave the meeting. The system will not go into standby when pc or laptop is shared and room scheduler is lit up red as the room is being used. Is there some kind of macro ...
Is possible for the Cisco CUBE to send some kind of notification or alert whenever it receives a call from PSTN for certain numbers?ex. external caller dialed 555-222-1111 from PSTN-> CUBE->CUCMThanks
Hello All As known from Cisco documents, total size of the buffer used to store the "ECC variables" internally is 2000 bytes. Is there any constraint similar for User Variables? Did some googling and found this one from the link belowhttps://supportf...
Hi All,We have a telepresence conductor, when I am trying to take backup I am getting the error "System error: System backup failed."But in logs it is saying backup completed.Can anyone please suggest how can I fix this issue.
I am configuring dial-peer targets as a group using voice class server-group. I am also trying to monitor the status of the targets with the voice class sip-options-keepalive option for all applicable dial peers. When I check the status of the dial...
Good Afternoon, I have a ticket open with Grandstream for thier DP750/720 cordless VoIP DeCT devices on my CUCM 11.5 cluster. Background is that no matter what a customer sets as the ringtone on the handsets, incoming calls ring using the system to...
I was checking for an option to integrate Amaxon lex bot with Webex CC?But not finding any docs related to it. Please let me know if this is possible and if yes, how.
Hi all, All jabber clients are using ldap accounts to log in. I wonder if it's possible to make a policy such as locking the ldap account after 5 failed attempts. Can anybody know how to set jabber's policy rule about login attempts regardless of A...
Hello,We have a PCCE 12.6. We use Auto answer with zip tone for our agents. But many of them reported that the tone is too soft and quick that they often miss it, especially when they are busy with other tasks.Do you know if we can change the zip ton...
Hi Guys, I work in a hospital and I need the patient beds/rooms, when receiving an external call, to play a warning to the patient before completely transferring the call "stating that the hospital does not deal with medical bills or the cost of trea...
UCCX 12.5 How to play promt to a customer in case if outbound agent based campaign predictive\progresive. I know that in case of direct preview the call can be transfered to application and promt can be played there. But i need play "your calls are b...
I am running a CME 12.0 system and I have a Plantronics HS-50 headset with the APC-42 module to control answering and hanging up. The answering works fine as long as the HEADSET light on the phone is not lit. However, when the HEADSET light IS ON...
Hello all, Quick bit of background on this, the way our contact center currently works is that they have 1 line on their phones which they take both direct calls and calls via CSQ's. They have a few reports that they are using at the minute that incl...
We have our UCCX agents set up with 2 extensions:1 - Personal DN - no restrictions2 - Agent/ IPCC extension - set to 2 max calls 1 busyAgents receive calls from the queue to their IPCC extension as designed. However, they run into issues when they tr...
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