Jabber Clients

The Jabber Support Forum is dedicated to Jabber client customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android.

We encourage customers and partners to participate in this community for all related issues and questions.

NOTE: If you are looking for support on the cloud-based (free) Jabber Video for TelePresence please use this community Jabber Video Support. Or for business impacting technical issues, we recommend that  you open a service request with Cisco TAC for timely support.

The quickest way to find what you are looking for, is by performing a search. For better results, try entering in the platform (i.e. Windows, MAC, iPhone, etc.) along with specific nouns and verbs (i.e. "CUCM Provisioning") contained within your query.

Communities          
Jabber Guest 37 - - - -
Jabber Pilot Support 66 29 - 2 -

Provide answers to questions in this community that are awaiting a correct answer.

Several users within my organization reported slow response when sending instant messages in Jabber.  The interface response was very sluggish when...
2 hours 41 min ago
hi folks, I have VCS/Expressway Collaboration Edge deployed and when I connect from Internet with my Jabber for iPhone or Android I see in Jabber s...
12 hours 17 min ago
I sucessed config cisco jabber ,when i login jabber(win7 、mac os 、iPhone), the contact`s information own two work telephones,one telephone showed e...
15 hours 2 min ago
Jabber/Movi - Version 4.8.10.18597 The video quality is very poor when i connect call from home using VPN connection.In between the call disconnect...
15 hours 59 min ago
Hi,I have a user who receives excessive Mac desktop notification popups for events such as one of their contacts enters or leaves the 'on a call' s...
1 day 8 hours ago
         
Getting Started 165 13 0 7 0
Getting Started 0 1 0 0 0
Jabber for Android 188 6 0 3 0
Jabber for Blackberry 40 1 0 0 0
Jabber for iPad 180 3 0 0 0
Jabber for iPhone 221 9 0 3 0
Jabber for Mac 159 4 0 0 0
Jabber for Windows 980 26 0 0 0
Knowledge Base Articles 63 30 1 1 0
Utilities, Scripts, Tools 56 8 0 0 0
Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Poor performance in Windows 8.1
Last Reply 2 hours 24 min ago.
33 0 0.0 2 rsulliman
discussion Jabber 10.5.2 Chat Interface Latency Delay Poor Performance High CPU
Last Reply 2 hours 41 min ago.
3 0 0.0 0 Michael Demma
discussion Administrating IM&P
Last Reply 7 hours 32 min ago.
26 0 0.0 4 dlockwald1
discussion Collaboration Edge Mobile and Remote No Ringback External calls
Last Reply 9 hours 31 sec ago.
674 5 5 18 Youssef Aoufi
discussion Jabber Contact Lists
Last Reply 10 hours 40 min ago.
1002 0 0.0 10 TimHuffman
discussion Ask the Expert: Directory Integration of Cisco Jabber client (EDI/BDI/UDS)
Last Reply 10 hours 51 min ago.
524 0 5 25 Ritesh Tandon
discussion Reduce Loglevel Cisco Jabber for windows 10.5 and above
Last Reply 10 hours 53 min ago.
6 0 0.0 1 Nagajothi Thang...
discussion Jabber CUCM and CUP settings from Internet through Expressway
Last Reply 12 hours 17 min ago.
2 0 0.0 0 Ruslan Moldaliev
discussion jabber contact photo for mac os or android problem!!!
Last Reply 14 hours 41 min ago.
35 0 5 5 wei chen
discussion cisco jabber contact personal information problom(show two work telephones on personal information)
Last Reply 15 hours 2 min ago.
8 0 0.0 0 wei chen
discussion Poor Video Quality in Jabber/Movi on VPN
Last Reply 15 hours 59 min ago.
2 0 0.0 0 Mahesh Kumar
discussion Jabber for Mac notifications for unconfigurable events
Last Reply 17 hours 33 min ago.
2 0 0.0 0 martybirdasi
discussion Jabber 10.6.2 Selfcare Portal Link
Last Reply 1 day 3 hours ago.
25 0 5 2 Laith Ibrahim
discussion cucm 10.5 and expressway 8.2 !! how can I join ? RSA+cert host key ?
Last Reply 1 day 7 hours ago.
439 0 5 15 Rajkumar Yadav
discussion Jabber - Notification alert when user available
Last Reply 1 day 8 hours ago.
79 0 0.0 1 martybirdasi
discussion Jabber 10.6 and Sony Xperia Z3V
Last Reply 1 day 15 hours ago.
18 0 0.0 4 oleg090965
discussion Jabber (for Windows) Auto Update for non local admin users
Last Reply 2 days 4 hours ago.
376 3 0.0 6 Robert.N.Barrett_2
discussion Jabber - 88XX IP Phone issues
Last Reply 2 days 5 hours ago.
12 0 0.0 0 Alex Rich
discussion Cisco Jabber access AD and IM fails
Last Reply 2 days 6 hours ago.
8 0 0.0 1 Jaime Valencia
discussion Cisco Jabber - Update Presence Based on Outlook Calendar
Last Reply 2 days 11 hours ago.
10 0 0.0 1 Jaime Valencia
discussion Cisco Jabber "In Meeting" Presence
Last Reply 2 days 11 hours ago.
7 0 0.0 1 Jaime Valencia
discussion How can I configure Jabber to accept the JID / Directory URI for Login user?
Last Reply 3 days 13 min ago.
145 1 0.0 5 heathrw
discussion Cisco Jabber 10.5 Emoticons
Last Reply 3 days 7 hours ago.
395 1 0.0 4 nic0dice1
discussion Jabber for Windows not able to manage an 8841
Last Reply 3 days 8 hours ago.
57 0 0.0 3 Alex Rich
discussion [RESOLVED] Jabber 10.6 - Error 2753. The File 'ciscojabber.exe' is not marked for installation
Last Reply 3 days 15 hours ago.
164 0 5 3 benoit.moinet
Filter Results
Subject Views Rating Comments Author
Cisco Jabber - Visual Voice mail feature
Last Reply 13 hours 7 min ago.
0
0.0
0 Muthurani Lavanya Paneerselvam
Jabber clients 10.5.5 and 10.6 error Cannot communicate with the server
Last Reply 2 days 11 hours ago.
228
0.0
5 j-delaney
Jabber Config File Generator
Last Reply 1 week 1 day ago.
70957
5.0
62 szelenka
Jabber PRT Repository
Last Reply 1 week 1 day ago.
1976
0.0
4 szelenka
Enabling the Hunt Group & Pickup tab in the Jabber for Windows client
Last Reply 1 week 2 days ago.
2912
5.0
12 Nirmal Issac
Cisco Jabber Integration Plug-In for Lotus Notes
Last Reply 3 weeks 1 day ago.
3983
0.0
6 Michael Reiner
Tech Note: How to activate Group chat on Cisco Jabber for windows?
Last Reply 1 month 5 days ago.
475
0.0
1 Muthurani Lavanya Paneerselvam
Interview with Maqsood Mushtaq, Cisco Software Engineer
Last Reply 1 month 5 days ago.
1963
0.0
3 ciscomoderator
Jabber Client Login and Login Issues
Last Reply 1 month 2 weeks ago.
543
4.3
0 aramared
Jabber client service on Cisco Unified IM and Presence
Last Reply 1 month 2 weeks ago.
143
0.0
0 Muthurani Lavanya Paneerselvam
Troubleshooting Jabber for windows softphone registration issues
Last Reply 3 months 1 week ago.
206
0.0
0 Nagajothi Thangapandian
Install CUCM and IM&P 10.5
Last Reply 5 months 3 weeks ago.
966
3.0
0 Ivan Salazar
Global configuration for Jabber for Windows to Start automatically when the OS boots up
Last Reply 6 months 1 week ago.
384
0.0
0 Nirmal Issac
No audio/video during Jabber Video call
Last Reply 7 months 1 week ago.
10887
5.0
2 shalushar
Cisco Jabber for Windows MSI Transformation failing via MS Orca
Last Reply 7 months 4 weeks ago.
3476
0.0
10 jasmsand
CME: Cisco Jabber for Apple iPhone
Last Reply 8 months 1 week ago.
2336
5.0
4 Jorge Armijo
Jabber Service Discovery using User Data Service (UDS) - FAQ from Live Webcast
Last Reply 8 months 2 weeks ago.
913
0.0
0 Muthurani Lavanya Paneerselvam
Unable to share desktop on Jabber for Windows.
Last Reply 9 months 2 weeks ago.
33626
4.5
38 sagaskar
Configuring Cisco Unified IM & Presence Server 9x Lab.
Last Reply 9 months 3 weeks ago.
486
0.0
0 Ivan Salazar
Service Discovery Using User Data Service - Slides from live webcast
Last Reply 10 months 1 week ago.
762
5.0
0 ciscomoderator
Installing and Configuring Cisco Jabber 8.6 on CUCM 8.5 for iPhones with Video
Last Reply 10 months 1 week ago.
89747
5.0
0 Muthurani Lavanya Paneerselvam
CUPS CUCM Provisioning Script Automation
Last Reply 11 months 3 weeks ago.
3511
5.0
12 szelenka
Jabber displays cached contact photo
Last Reply 1 year 2 weeks ago.
6034
0.0
1 jasmsand
Invalid username/password prompt shows up even though credentials are valid
Last Reply 1 year 1 month ago.
7920
5.0
2 szelenka
Jabber 9.5 For iPhone Using Microsoft LDS as LDAP Directory Source
Last Reply 1 year 3 months ago.
579
5.0
0 mattmyers
Filter Results
Subject Views Rating Comments Author
blog Configure CUCM 10.5 and IM & Presence 10.5
Last Reply 6 months 2 days ago.
1253
5.0
0 Ivan Salazar
blog ACE Network: Experience the Newly Improved Cisco Jabber Universal Client
Last Reply 2 years 5 months ago.
807
5.0
0 Lisa Latour
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