Jabber Clients

The Jabber Support Forum is dedicated to Jabber client customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android.

We encourage customers and partners to participate in this community for all related issues and questions.

NOTE: If you are looking for support on the cloud-based (free) Jabber Video for TelePresence please use this community Jabber Video Support. Or for business impacting technical issues, we recommend that  you open a service request with Cisco TAC for timely support.

The quickest way to find what you are looking for, is by performing a search. For better results, try entering in the platform (i.e. Windows, MAC, iPhone, etc.) along with specific nouns and verbs (i.e. "CUCM Provisioning") contained within your query.

Provide answers to questions in this community that are awaiting a correct answer.

Dear Colleagues,I would like to setup a static route on our CUP server, with no success. Every time I tried I have got this error message:"Add fail...
2 hours 16 min ago
Jabber 9.6.1 getting unregistered in softphone modeJabber 9.2.6 does not experience the same issue.At the time of the disconnect, RTMT shows:EndPoi...
2 hours 28 min ago
I have successfully integrate CUPS with Exchange. When I login the Jabber client I can see the meeting schedule, but when the meeting start, the st...
by xmliu
3 days 21 hours ago
Hi All, I'm having issues with the cisco jabber client on the android 9.6:1- The contact photos not all of them displayed correctly. there are some...
4 days 9 hours ago
 Hi, Anyone having deployment document for jabber 9.6 (Android Version) with CUCM 8.6 and Presence 8.6.
4 days 10 hours ago
         
Getting Started 166 13 0 7 0
Getting Started 0 1 0 0 0
Jabber for Android 189 6 0 3 0
Jabber for Blackberry 40 1 0 0 0
Jabber for iPad 180 3 0 0 0
Jabber for iPhone 221 9 0 3 0
Jabber for Mac 159 4 0 0 0
Jabber for Windows 989 27 0 0 0
Knowledge Base Articles 63 30 1 1 0
Utilities, Scripts, Tools 56 8 0 0 0
Filter Results
Subject Views Votes Rating Replies Last replied by
discussion uri dialing between cisco UC clusters and Lync
Last Reply 6 min 24 sec ago.
13 0 0.0 1 olah.laszlo
discussion Decline call not working
Last Reply 9 min 27 sec ago.
1733 3 5.0 17 tpfrankli
discussion Jabber for windows 9.7 issues
Last Reply 41 min 59 sec ago.
28 0 0.0 2 carlos_canepa_2
discussion CUP intradomain federation - static route to Lync
Last Reply 2 hours 15 min ago.
2 0 0.0 0 olah.laszlo
discussion Web Links or URLS in Jabber Chat window
Last Reply 2 hours 22 min ago.
5 0 0.0 2 roboliveira
discussion Jabber for windows getting unregistered intermittently on Win 7
Last Reply 2 hours 28 min ago.
0 0 0.0 0 KJ Johnson
discussion Set up SIP URI dialing
Last Reply 2 hours 36 min ago.
220 1 5.0 3 olah.laszlo
discussion User with Jabber iPad + Jabber Windows
Last Reply 5 hours 9 min ago.
141 1 5.0 4 Amit Kumar
discussion Group Chat
Last Reply 5 hours 11 min ago.
8 0 0.0 4 jsmcniel88
discussion Jabber for Windows 9.6 softphone support on Windows 8.1
Last Reply 5 hours 15 min ago.
923 0 0.0 5 Amit Kumar
discussion report of client versions
Last Reply 6 hours 16 min ago.
13 1 0.0 2 jsmcniel88
discussion Jabber Video
Last Reply 7 hours 38 min ago.
11 0 0.0 3 Jaime Valencia
discussion Jabber 9.5 wont connect to voice services
Last Reply 12 hours 15 sec ago.
2695 4 0.0 24 a291350509
discussion jabberlocalconfig.xml file gets deleted/recreated
Last Reply 1 day 7 hours ago.
453 1 0.0 2 CrowleyFleck
discussion SIMPLE QUESTION: IS THERE WAY TO TEST/EVALUATE CISCO JABBER 9.7 WITHOUT BUILDING INFRASTRUCTURE?
Last Reply 1 day 8 hours ago.
17 0 0.0 1 Jaime Valencia
discussion Jabber 9.6 give cert warnings, 9.2 did not
Last Reply 3 days 10 min ago.
483 1 0.0 9 parrs@nsula.edu
discussion Multiple lines in Cisco Jabber for Windows?
Last Reply 3 days 3 hours ago.
25 0 5.0 1 Jaime Valencia
discussion Cisco Jabber for Windows / Check for Update Failing
Last Reply 3 days 4 hours ago.
68 1 0.0 1 christensejr12
discussion Jabber 9.6 Cannot Currently Add the Contacts
Last Reply 3 days 6 hours ago.
59 0 0.0 3 RolandoValenzuela
discussion Cisco Jabber status probelm
Last Reply 3 days 21 hours ago.
21 0 0.0 0 xmliu
discussion Jabber for Windows - Dialling URI's
Last Reply 4 days 3 hours ago.
933 1 0.0 19 kpellens
discussion Photo mismatch in jabber for android 9.6
Last Reply 4 days 9 hours ago.
33 1 0.0 0 al.ibrahim.14
discussion Jabber 9.6 Issue
Last Reply 4 days 10 hours ago.
44 0 0.0 0 rjose52727
discussion Jabber Voice-Galaxy S5 supported? On Sprint?
Last Reply 6 days 14 min ago.
38 1 0.0 4 relionllc
discussion Jabber Outlook intergration
Last Reply 6 days 27 min ago.
32 0 0.0 1 Amit Kumar
Filter Results
Subject Views Rating Comments Author
Jabber Config File Generator
Last Reply 1 min 12 sec ago.
41340
5.0
22 szelenka
CME: Cisco Jabber for Apple iPhone
Last Reply 1 week 6 days ago.
1568
5.0
2 joarmijo
Jabber displays cached contact photo
Last Reply 3 weeks 1 day ago.
4390
0.0
1 jasmsand
Invalid username/password prompt shows up even though credentials are valid
Last Reply 2 months 5 days ago.
5833
5.0
2 szelenka
Cisco Jabber for Windows MSI Transformation failing via MS Orca
Last Reply 2 months 2 weeks ago.
2457
0.0
8 jasmsand
Unable to share desktop on Jabber for Windows.
Last Reply 2 months 2 weeks ago.
26100
4.5
37 sagaskar
Jabber 9.5 For iPhone Using Microsoft LDS as LDAP Directory Source
Last Reply 3 months 1 week ago.
437
5.0
0 mattmyers
Jabber for Windows - Google Calendar Integration
Last Reply 5 months 51 min ago.
831
0.0
1 mamushta
Configure Directory Search for Jabber for iPhone
Last Reply 5 months 2 days ago.
4153
0.0
2 vindoan2
Cisco Jabber Integration Plug-In for Lotus Notes
Last Reply 5 months 1 week ago.
1379
0.0
4 oestustettin
CME: Cisco Jabber Support for Android Devices
Last Reply 6 months 1 week ago.
1046
5.0
5 joarmijo
Troubleshooting Cisco Jabber for Windows
Last Reply 7 months 3 weeks ago.
8860
0.0
0 shalushar
Adding contacts manually to Jabber
Last Reply 9 months 1 day ago.
342
0.0
1 kevinwagner
Master phone list for Cisco Jabber for Android
Last Reply 9 months 2 weeks ago.
8183
5.0
13 Phillip Ratliff
Configuration steps for Jabber Softphone Mode
Last Reply 9 months 3 weeks ago.
1055
0.0
0 maikens
Deploying a 200+ user pilot of Jabber in one day!
Last Reply 10 months 3 weeks ago.
7635
5.0
7 szelenka
Office 365 support for calendaring on Jabber Endpoints
Last Reply 11 months 1 week ago.
1193
0.0
0 Amit Sharma
List of Jabra Devices compatibile with Cisco Jabber, Jabber for Virtualize Environment and IP Phone
Last Reply 11 months 3 weeks ago.
761
0.0
0 ritesh.tandon
Troubleshooting Cisco Jabber for iPhone
Last Reply 11 months 4 weeks ago.
20259
5.0
0 shalushar
Jabber for Windows cannot search LDAP user/not showing Picture after moving from CUPC
Last Reply 1 year 4 days ago.
7060
0.0
1 mdhasan
How to verify COP file is installed properly on Jabber for Android?
Last Reply 1 year 3 weeks ago.
1414
0.0
0 mpaneers
Easy Deskphone Control for Jabber 9.1
Last Reply 1 year 1 month ago.
1224
5.0
0 josandi
Installing and Configuring Cisco Jabber 8.6 on CUCM 8.5 for iPhones with Video
Last Reply 1 year 2 months ago.
76068
5.0
0 mpaneers
Cisco Jabber for iPad "Failed to connect to specified server"
Last Reply 1 year 3 months ago.
2717
0.0
3 jasmsand
Jabber for Windows - Troubleshooting Phone Presence
Last Reply 1 year 4 months ago.
1625
5.0
0 mamushta
Filter Results
Subject Views Rating Comments Author
blog ACE Network: Experience the Newly Improved Cisco Jabber Universal Client
Last Reply 1 year 5 months ago.
762
5.0
0 Lisa Latour
Filter Results
Jabber Clients
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Jabber Clients
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Jabber Clients
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Integration capabilities of Cisco Jabber clientwith  Cisco IP phone and Microsoft cloudbased office365 exchange email service 
Jabber Clients
Views: 9
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Speaker: Scott Zelenka
Jabber Clients
Views: 4
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Cisco advance collaboration capability tightly integrated with Microsoft office 365 cloud based services such exchange and SharePoint
Jabber Clients
Views: 8
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Average Rating: 0 (0 ratings)
Speaker:szelenka
Jabber Clients
Views: 3
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Integration capabilities of Cisco Jabber client with  Cisco IP phone and Microsoft cloud based office 365 email features
Jabber Clients
Views: 2
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Average Rating: 0 (0 ratings)
How to configure CUCM to support Dial via Office (DVO) in Jabber for Android and iPhone 9.1.1.Topics include:What is Dial via Office (DVO)?...
Jabber Clients
Views: 607
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Average Rating: 5 (3 ratings)
This video talks about how to register Jabber for iPhone with Cisco Unified CM.
Jabber Clients
Views: 1366
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Average Rating: 5 (4 ratings)
A brief introduction to the Jabber Community, and how to take advantage of its resouces.
Jabber Clients
Views: 91
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Average Rating: 5 (1 ratings)
In this video, I will show you how to configure the ASA, using the ASDM interface, to support the Secure Connect feature on Cisco Jabber....
Jabber Clients
Views: 249
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Average Rating: 5 (2 ratings)
Jabber Clients
Views: 0
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Jabber Clients
Views: 1
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How to prepare CUCM 8.5/8.6 to support Cisco Jabber for iPhone.Three steps: 1. Install COP file 2. Adjust the Dual Mode Alert Timer 3....
Jabber Clients
Views: 273
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Average Rating: 5 (2 ratings)
Video on steps needed to create a new KB Article
Jabber Clients
Views: 10
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Average Rating: 0 (0 ratings)
This video shows you how-to prepare CUCM 8.5/8/6 to support Cisco Jabber for Android. The four configuration steps that the video covers...
Jabber Clients
Views: 368
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Average Rating: 5 (2 ratings)
video of exchange script in action.
Jabber Clients
Views: 20
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Average Rating: 0 (0 ratings)
video of cup_user.py file
Jabber Clients
Views: 22
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Average Rating: 0 (0 ratings)
Video of the PostgreSQL script in action.
Jabber Clients
Views: 14
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Events

June 3rd, 2013
Ask the Expert
With Maqsood MushtaqWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn how to install, configure, and...
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August 14th, 2012
Ask the Expert
With Rajamani NallakaruppanWelcome to the Cisco Support Community Ask the Expert conversation. Learn from Cisco expert Rajamani Nallakaruppan on how t...
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June 4th, 2012
Ask the Expert
With Maqsood MushtaqWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about Jabber Clients with Cisc...
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