Jabber Clients

The Jabber Support Forum is dedicated to Jabber client customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android.

We encourage customers and partners to participate in this community for all related issues and questions.

NOTE: If you are looking for support on the cloud-based (free) Jabber Video for TelePresence please use this community Jabber Video Support. Or for business impacting technical issues, we recommend that  you open a service request with Cisco TAC for timely support.

The quickest way to find what you are looking for, is by performing a search. For better results, try entering in the platform (i.e. Windows, MAC, iPhone, etc.) along with specific nouns and verbs (i.e. "CUCM Provisioning") contained within your query.

Communities          
Jabber Guest 40 - - - -
Jabber Pilot Support 66 29 - 2 -

Provide answers to questions in this community that are awaiting a correct answer.

I was wondering if anyone could tell me exactly what this Service Type that can be included in a CUCM Service Profile for Jabber clients does. It c...
4 days 4 hours ago
hello   i have configured cisco expressway test environment. jabber when present in inside network is working fine (registration, two way voice). i...
4 days 7 hours ago
Hi  I am running Jabber smart phone app 10.5. We are also using CUCM 10.5 and CUPS 10.5. We use 9 for  outside dialing. I don't want to add a 9 for...
4 days 10 hours ago
Hi all, The provider cannot list the addresses for ipad jabber clients in sandbox. the Provider.getAddresses() method only returns desktop jabber c...
6 days 9 hours ago
When users bring the Jabber IM for iphone to background and lock the iphone, after more than 30 min of being locked, the users can't receive calls...
1 week 3 hours ago
         
Getting Started 165 13 0 7 0
Getting Started 0 1 0 0 0
Jabber for Android 188 6 0 3 0
Jabber for Blackberry 40 1 0 0 0
Jabber for iPad 180 3 0 0 0
Jabber for iPhone 221 9 0 3 0
Jabber for Mac 159 4 0 0 0
Jabber for Windows 980 26 0 0 0
Knowledge Base Articles 63 30 1 1 0
Utilities, Scripts, Tools 56 8 0 0 0
Filter Results
Subjectsort descending Views Votes Rating Replies Last replied by
discussion Jabber and dial from IE yet?
Last Reply 4 weeks 4 hours ago.
1 0 0.0 0 richb1971
discussion J4W 10.6 "In a Meeting" with presence status red DND
Last Reply 3 weeks 6 days ago.
0 0 0.0 0 Rene Mueller
discussion Jabber for Everyone Offer - Make Cisco Presence and IM Available to All Users on All Devices at No Additional Licensing Cost
Last Reply 3 years 2 weeks ago.
1624 0 0.0 0 szelenka
discussion Does Jabber for iPhone support Calling over 3g Connections
Last Reply 3 years 1 week ago.
1086 0 0.0 0 solivarr
discussion When to UDS and when to use EDI in jabber for Windows
Last Reply 3 years 1 week ago.
4828 0 5 3 Aaron Harrison
discussion No Meetings in Jabber for Windows on prem deployment
Last Reply 3 years 1 week ago.
1455 1 0.0 0 solivarr
discussion CUPS 8 and Jabber Clients (mobile clients)
Last Reply 4 years 7 months ago.
713 0 0.0 4 christolley
discussion Jabber cop file
Last Reply 4 years 2 weeks ago.
1636 0 0.0 1 f.hayeck
discussion Cisco Jabber on CUCM 8.6
Last Reply 3 years 2 months ago.
3279 0 4 13 cristian.munoz
discussion cisco jabber for iphone and android
Last Reply 3 years 2 weeks ago.
884 0 0.0 2 suhallid
discussion CME WILL SUPPORT CISCO JABBER OR CISCO MOBILE OR NOT
Last Reply 3 years 4 months ago.
5920 0 5 6 Paolo Bevilacqua
discussion Cisco Jabber Client - QoS Config
Last Reply 3 years 3 months ago.
5252 0 5 4 jjcollaguazo
discussion JABBER WILL SUPPORT MAC LAPTOPS and IPHONE OR NOT
Last Reply 3 years 1 month ago.
764 0 0.0 5 nithin louis
discussion Jabber for Windows with CUWL license
Last Reply 3 years 1 month ago.
969 1 0.0 0 robin99
discussion Cisco Jabber users can't login
Last Reply 3 years 3 months ago.
3212 0 0.0 3 DanielGoQ_2
discussion Jabber and CCME
Last Reply 3 years 9 months ago.
985 1 0.0 1 Vikrant Ambhore
discussion CME with Cisco Jabber
Last Reply 3 years 3 months ago.
1545 0 5 5 saquib.tandel
discussion Cisco Jabber Licensing for iPhone and Android
Last Reply 3 years 3 months ago.
1169 0 5 2 rsaber@sbg.com.sa
discussion Jabber 8.6 is not registering on CUCM 8.5
Last Reply 3 years 2 weeks ago.
2331 0 0.0 8 Jean Lofrano
discussion Requirements for Cisco Jabber Applications
Last Reply 3 years 1 month ago.
715 0 0.0 4 nithin louis
discussion .cop File for Cisco Jabber Android
Last Reply 3 years 7 months ago.
617 0 0.0 1 Jonathan Schulenberg
discussion Cisco Jabber Data Usage
Last Reply 3 years 1 month ago.
887 0 5 4 silvanjappert1
discussion Cisco Jabber for Mac
Last Reply 3 years 9 months ago.
708 0 0.0 1 Chad Stachowicz
discussion Is Jabber included in CUWP?
Last Reply 3 years 1 month ago.
689 0 0.0 1 gapande
discussion Signalling from 7962 to Jabber (on Iphone with wireless) doesn't work.
Last Reply 3 years 4 months ago.
330 0 0.0 6 cinanza90
Filter Results
Subjectsort descending Views Rating Comments Author
Cisco Jabber does not search UDS directory
Last Reply 3 years 3 weeks ago.
8022
5.0
0 szelenka
Application Dial Rules stopped working after moving from CUPC to Jabber for Windows
Last Reply 3 years 3 weeks ago.
3787
5.0
0 mdhasan
Jabber Mac not pulling pictures from directory
Last Reply 3 years 1 week ago.
1325
0.0
0 szelenka
How to create a new KB Article
Last Reply 3 years 3 weeks ago.
319
0.0
0 szelenka
Jabber Windows cannot control phone device from client
Last Reply 3 years 1 week ago.
7689
5.0
0 szelenka
How to provide Jabber for Windows Logs to TAC
Last Reply 3 years 1 week ago.
7012
0.0
0 solivarr
Custom Emoticons not displaying correctly in IM
Last Reply 3 years 3 days ago.
2301
0.0
0 jasmsand
Cisco Jabber for Windows Not Connecting to Voice Mail
Last Reply 3 years 3 days ago.
6972
5.0
0 jasmsand
CUPS PostgreSQL Configuration Script Automation
Last Reply 3 years 3 weeks ago.
960
0.0
0 szelenka
No "Edit My Profile" Option in Cisco Jabber
Last Reply 2 years 11 months ago.
10874
0.0
4 jasmsand
JabberForAndroidSetupGuide.pdf
Last Reply 2 years 11 months ago.
1532
0.0
0 ssadorra
CUPS Exchange EWS Integration Script Automation
Last Reply 2 years 11 months ago.
1026
0.0
3 szelenka
Migrating users from LCS/OCS to CUP
Last Reply 2 years 11 months ago.
1027
0.0
0 szelenka
Cisco Jabber stuck at "Connecting" during login
Last Reply 2 years 10 months ago.
5033
5.0
1 jasmsand
Jabber is dialing incorrect number for a contact
Last Reply 2 years 10 months ago.
2804
5.0
1 szelenka
Error code CJ:1000:1 on the Jabber client.
Last Reply 2 years 9 months ago.
5786
5.0
1 sagaskar
Cisco Jabber Mobile Video (anyone, anywhere) NO VPN required
Last Reply 2 years 9 months ago.
3218
0.0
0 Steven DiStefano
Jabber Mac does not find telephone number for contacts
Last Reply 2 years 8 months ago.
2825
0.0
1 szelenka
Jabber for Windows Syscheck Tool
Last Reply 2 years 8 months ago.
1609
0.0
4 szelenka
Unable to edit Account information on Jabber iPad
Last Reply 2 years 8 months ago.
614
0.0
0 sagaskar
How to avoid Jabber for winodws user putting their Phone Service credentials
Last Reply 2 years 8 months ago.
9389
5.0
5 mdhasan
Mobile Client only rings for half a second for an incoming call
Last Reply 2 years 8 months ago.
638
0.0
2 szelenka
How to enable status update in Cisco Jabber for Calendar Events
Last Reply 2 years 7 months ago.
6265
0.0
4 jasmsand
Jabber not pulling contact images from web source
Last Reply 2 years 6 months ago.
2997
0.0
2 szelenka
Troubleshooting Cisco Jabber for Android
Last Reply 2 years 8 months ago.
8888
5.0
0 shalushar
Filter Results
Subjectsort descending Views Rating Comments Author
blog ACE Network: Experience the Newly Improved Cisco Jabber Universal Client
Last Reply 2 years 6 months ago.
807
5.0
0
blog Configure CUCM 10.5 and IM & Presence 10.5
Last Reply 8 months 1 week ago.
1291
5.0
0 Ivan Salazar
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