Jabber Clients

The Jabber Support Forum is dedicated to Jabber client customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android.

We encourage customers and partners to participate in this community for all related issues and questions.

NOTE: If you are looking for support on the cloud-based (free) Jabber Video for TelePresence please use this community Jabber Video Support. Or for business impacting technical issues, we recommend that  you open a service request with Cisco TAC for timely support.

The quickest way to find what you are looking for, is by performing a search. For better results, try entering in the platform (i.e. Windows, MAC, iPhone, etc.) along with specific nouns and verbs (i.e. "CUCM Provisioning") contained within your query.

Communities          
Jabber Guest 109 - - - -
Jabber Pilot Support 69 29 - 2 -

Provide answers to questions in this community that are awaiting a correct answer.

We have experienced this twice now in the company with two different users using iPhone 6 Plus on different carriers and on the latest iOS (9.3.1)...
3 hours 56 min ago
Hi ,  I wanted to know if it's possible to present more than 3  numbers to contact number ?  I mean when I right click on one of my contacts I want...
8 hours 19 min ago
Is there a way to continually send call statistics from J4W to a location automatically so we can review them at the end of a week? I know we can l...
18 hours 20 min ago
We're currently testing UC11.0 and noticed that IM&P failover takes a (very) long time, setup is one high-availability (sub)cluster. When disco...
1 day 4 hours ago
Hello, I am currently trying to write a jabber config file for phone-only Jabber clients which should enable the users to search for contacts throu...
by aoster
5 days 6 hours ago
         
Getting Started 164 13 0 7 0
Getting Started 0 1 0 0 0
Jabber for Android 188 6 0 3 0
Jabber for Blackberry 40 1 0 0 0
Jabber for iPad 180 3 0 0 0
Jabber for iPhone 218 9 0 3 0
Jabber for Mac 159 4 0 0 0
Jabber for Windows 979 26 0 0 0
Knowledge Base Articles 62 30 1 1 0
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Jabber 11.X and UDS
Last Reply 3 min 41 sec ago.
2 0 0 2 j.huizinga
discussion Cisco Jabber SSO Timeout
Last Reply 1 hour 58 min ago.
7 1 5 5 A.M.Mahesh Babu
discussion Jabber Contact List without LDAP
Last Reply 2 hours 43 min ago.
3 0 0 2 eyadgharaibah
discussion Adding Custom 3rd Party Directory to Cisco Jabber for Win
Last Reply 3 hours 28 min ago.
25 0 0 4 Alexander Anoshin
discussion Cisco Jabber - Photo
Last Reply 5 hours 17 min ago.
27 0 0 8 K.Suchira Sampa...
discussion Cisco Jabber Traffic
Last Reply 9 hours 21 min ago.
15 0 0 1 Zoltan Kelemen
discussion Cisco Jabber Traffic
Last Reply 9 hours 21 min ago.
8 0 0 1 Zoltan Kelemen
discussion Trojan in Jabber 11.1.2
Last Reply 11 hours 29 min ago.
99 1 0 2 Ruben Trujillo
discussion Not able to create Restricted group In Pres
Last Reply 12 hours 55 min ago.
17 0 0 3 Mark Swanson
discussion Jabber CTI for Internal , MRA for external
Last Reply 20 hours 21 min ago.
18 0 0 3 A.M.Mahesh Babu
discussion How to see what version of Cisco Jabber end users have installed
Last Reply 1 day 8 hours ago.
279 1 0 5 Adam Hinchliff
discussion Jabber local chat log - date format
Last Reply 1 day 16 hours ago.
0 0 0 1 Jaime Valencia
discussion Cisco Jabber iOS 11.5.3.233111 stuck on contacts loading
Last Reply 1 day 17 hours ago.
74 2 0 7 VON CLAWSON
discussion Change Jabber File Transfer default save location
Last Reply 1 day 18 hours ago.
3640 4 0 6 Benjamin Krueger
discussion Jabber Chat archiving
Last Reply 1 day 18 hours ago.
1 0 0 3 Clinton Smith
discussion calling through jabber showing different name than calling through phones???
Last Reply 2 days 1 hour ago.
35 0 0 6 iptsupport
discussion Jabber display Incorrect name
Last Reply 2 days 1 hour ago.
4 0 5 1 Suresh Kumar
discussion Cisco Jabber DNS Entries (MRA)
Last Reply 2 days 2 hours ago.
35 0 0 5 Rafig Yolchuyev
discussion Desktop Sharing during a VideoCall is not working
Last Reply 2 days 8 hours ago.
181 0 5 8 carlnewton
discussion mra
Last Reply 2 days 15 hours ago.
7 0 0 1 Suresh Kumar
discussion Pizza guy in Jabber 10.5 phone mode
Last Reply 4 days 20 hours ago.
206 0 0 3 wasak19861
discussion Speed Dials on Jabber for Windows 10.5
Last Reply 4 days 21 hours ago.
245 0 0 3 wasak19861
discussion Cisco Jabber 11 - Can't Make External Calls
Last Reply 5 days 2 hours ago.
81 0 0 8 wenqianyu
discussion IM only screen sharing still 10 users? J4W 11.5 / 11.6
Last Reply 5 days 6 hours ago.
6 0 0 0 David Taylor
discussion Jabber Idea Need Help
Last Reply 5 days 8 hours ago.
14 0 0 1 Md Hasan
Filter Results
Subject Views Rating Comments Author
Invalid username/password prompt shows up even though credentials are valid
Last Reply 5 days 16 hours ago.
11922
5.0
5 szelenka
Jabber Config File Generator
Last Reply 2 weeks 3 days ago.
111087
5.0
89 szelenka
Configuracion de Jabber Windows paso a paso
Last Reply 3 weeks 13 hours ago.
130
0.0
1 Ivan Salazar
Tech Note: Cisco Jabber Desktop sharing
Last Reply 3 weeks 13 hours ago.
325
0.0
3 Muthurani Lavanya Paneerselvam
Cisco Jabber does not search UDS directory
Last Reply 3 weeks 5 days ago.
10303
5.0
1 szelenka
How to verify the Cisco Jabber DNS SRV configuration?
Last Reply 1 month 2 weeks ago.
176
5.0
1 Muthurani Lavanya Paneerselvam
Upgrading to Jabber
Last Reply 1 month 3 weeks ago.
14
0.0
0 ciscovoipsupport
How to clear the stored cache in my Jabber client ?
Last Reply 1 month 3 weeks ago.
2134
3.0
3 Muthurani Lavanya Paneerselvam
Troubleshoot Jabber login issues
Last Reply 2 months 2 weeks ago.
2883
0.0
1 Swathi Alagaraj
Enterprise Group configuration for jabber
Last Reply 2 months 3 weeks ago.
1099
5.0
10 Nagajothi Thangapandian
Cisco Jabber - Visual Voice mail feature
Last Reply 3 months 1 week ago.
1774
0.0
1 Muthurani Lavanya Paneerselvam
Technote: Jabber for Windows - Deployment summary Matrix
Last Reply 3 months 2 weeks ago.
44
0.0
0 Muthurani Lavanya Paneerselvam
How to enable the Meetings Tab in the Jabber for windows client ?
Last Reply 3 months 3 weeks ago.
118
0.0
0 Muthurani Lavanya Paneerselvam
Configure Telephony features in CUCM for Jabber 10.5 (JFW)
Last Reply 3 months 3 weeks ago.
107
0.0
0 Muthurani Lavanya Paneerselvam
Troubleshooting Jabber for windows softphone registration issues
Last Reply 3 months 3 weeks ago.
916
0.0
2 Nagajothi Thangapandian
Jabber for Winodws 11.0 Problem reporting
Last Reply 3 months 3 weeks ago.
108
0.0
0 Nagajothi Thangapandian
Contact Sources available for Jabber
Last Reply 3 months 3 weeks ago.
170
0.0
0 Muthurani Lavanya Paneerselvam
How to add the company contacts to contact list in Jabber?
Last Reply 3 months 3 weeks ago.
207
0.0
0 Muthurani Lavanya Paneerselvam
Cisco Jabber Integration Plug-In for Lotus Notes
Last Reply 4 months 3 weeks ago.
5460
0.0
7 Michael Reiner
Jabber Service Discovery using User Data Service (UDS) - FAQ from Live Webcast
Last Reply 5 months 5 days ago.
2537
0.0
0 Muthurani Lavanya Paneerselvam
Resetting Cisco Jabber MAC Client 10.5
Last Reply 5 months 1 week ago.
238
0.0
0 Muthurani Lavanya Paneerselvam
Changing cluster to mixed mode as Jabber phone may connect in unsupported Android phones
Last Reply 5 months 3 weeks ago.
177
5.0
0 Nirmal Issac
Jabber clients 10.5.5 and 10.6 error Cannot communicate with the server
Last Reply 6 months 4 days ago.
4111
0.0
6 j-delaney
How to avoid Jabber for winodws user putting their Phone Service credentials
Last Reply 6 months 2 weeks ago.
12874
5.0
6 Md Hasan
Jabber for Windows - Service Discovery Configuration
Last Reply 7 months 1 week ago.
276
0.0
0 Muthurani Lavanya Paneerselvam
Filter Results
Subject Views Rating Comments Author
blog Configure CUCM 10.5 and IM & Presence 10.5
Last Reply 3 months 2 weeks ago.
2580
5.0
3 Ivan Salazar
blog ACE Network: Experience the Newly Improved Cisco Jabber Universal Client
Last Reply 3 years 5 months ago.
826
5.0
0 Lisa Latour
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