Jabber Clients

The Jabber Support Forum is dedicated to Jabber client customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android.

We encourage customers and partners to participate in this community for all related issues and questions.

NOTE: If you are looking for support on the cloud-based (free) Jabber Video for TelePresence please use this community Jabber Video Support. Or for business impacting technical issues, we recommend that  you open a service request with Cisco TAC for timely support.

The quickest way to find what you are looking for, is by performing a search. For better results, try entering in the platform (i.e. Windows, MAC, iPhone, etc.) along with specific nouns and verbs (i.e. "CUCM Provisioning") contained within your query.

Communities          
Jabber Guest 111 - - - -
Jabber Pilot Support 69 29 - 2 -

Provide answers to questions in this community that are awaiting a correct answer.

We have experienced this twice now in the company with two different users using iPhone 6 Plus on different carriers and on the latest iOS (9.3.1)...
3 hours 56 min ago
Hi ,  I wanted to know if it's possible to present more than 3  numbers to contact number ?  I mean when I right click on one of my contacts I want...
8 hours 19 min ago
Is there a way to continually send call statistics from J4W to a location automatically so we can review them at the end of a week? I know we can l...
18 hours 20 min ago
We're currently testing UC11.0 and noticed that IM&P failover takes a (very) long time, setup is one high-availability (sub)cluster. When disco...
1 day 4 hours ago
Hello, I am currently trying to write a jabber config file for phone-only Jabber clients which should enable the users to search for contacts throu...
by aoster
5 days 6 hours ago
         
Getting Started 164 13 0 7 0
Getting Started 0 1 0 0 0
Jabber for Android 188 6 0 3 0
Jabber for Blackberry 40 1 0 0 0
Jabber for iPad 180 3 0 0 0
Jabber for iPhone 218 9 0 3 0
Jabber for Mac 159 4 0 0 0
Jabber for Windows 979 26 0 0 0
Knowledge Base Articles 62 30 1 1 0
Utilities, Scripts, Tools 55 8 0 0 0
Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Cannot connect Jabber clients to Presence server
Last Reply 2 min 42 sec ago.
0 0 0 1 Jaime Valencia
discussion Cisco Jabber Incoming Webhooks
Last Reply 2 hours 15 min ago.
0 0 0 0 valdesnueve
discussion Spell Check in Jabber for windows
Last Reply 3 hours 48 min ago.
6 0 0 2 [email protected]..
discussion Jabber softphone not connected
Last Reply 4 hours 52 min ago.
38 0 0 8 sathish.kumar11
discussion How to see what version of Cisco Jabber end users have installed
Last Reply 11 hours 2 min ago.
288 1 0 9 Jaime Valencia
discussion Jabber on iPhone/macbook HA failover takes a long time
Last Reply 16 hours 27 min ago.
6 0 0 1 Mark Swanson
discussion How does Jabber pick which CUCM to use for UDS?
Last Reply 17 hours 2 min ago.
2 0 0 4 Mark Lyman
discussion Cisco Jabber - Photo
Last Reply 17 hours 9 min ago.
27 0 0 9 Mark Swanson
discussion Jabber hibernate/suspend connectivity issues
Last Reply 23 hours 52 min ago.
75 0 0 2 nreitz001
discussion Jabber installation error 1326
Last Reply 1 day 3 min ago.
0 0 0 0 luke.maxwell
discussion Jabber 11.X and UDS
Last Reply 1 day 1 hour ago.
2 0 5 4 j.huizinga
discussion Cisco Jabber for Windows
Last Reply 1 day 1 hour ago.
3 0 5 3 Aman Soi
discussion Jabber local chat log - date format
Last Reply 1 day 3 hours ago.
8 0 5 2 Clinton Smith
discussion Setting up Jabber 11.5 to save chats to Office 365
Last Reply 1 day 3 hours ago.
45 1 0 1 [email protected]
discussion Cisco Jabber SSO Timeout
Last Reply 1 day 8 hours ago.
7 1 5 5 A.M.Mahesh Babu
discussion Jabber Contact List without LDAP
Last Reply 1 day 8 hours ago.
3 0 0 2 eyadgharaibah
discussion Adding Custom 3rd Party Directory to Cisco Jabber for Win
Last Reply 1 day 9 hours ago.
25 0 0 4 Alexander Anoshin
discussion Cisco Jabber Traffic
Last Reply 1 day 15 hours ago.
15 0 0 1 Zoltan Kelemen
discussion Cisco Jabber Traffic
Last Reply 1 day 15 hours ago.
8 0 0 1 Zoltan Kelemen
discussion Trojan in Jabber 11.1.2
Last Reply 1 day 17 hours ago.
99 1 0 2 Ruben Trujillo
discussion Not able to create Restricted group In Pres
Last Reply 1 day 19 hours ago.
17 0 0 3 Mark Swanson
discussion Jabber CTI for Internal , MRA for external
Last Reply 2 days 2 hours ago.
18 0 0 3 A.M.Mahesh Babu
discussion Cisco Jabber iOS 11.5.3.233111 stuck on contacts loading
Last Reply 2 days 23 hours ago.
74 2 0 7 VON CLAWSON
discussion Change Jabber File Transfer default save location
Last Reply 3 days 37 min ago.
3640 4 0 6 Benjamin Krueger
discussion Jabber Chat archiving
Last Reply 3 days 38 min ago.
1 0 0 3 Clinton Smith
Filter Results
Subject Views Rating Comments Author
Invalid username/password prompt shows up even though credentials are valid
Last Reply 6 days 22 hours ago.
11922
5.0
5 szelenka
Jabber Config File Generator
Last Reply 2 weeks 4 days ago.
111087
5.0
89 szelenka
Configuracion de Jabber Windows paso a paso
Last Reply 3 weeks 1 day ago.
130
0.0
1 Ivan Salazar
Tech Note: Cisco Jabber Desktop sharing
Last Reply 3 weeks 1 day ago.
325
0.0
3 Muthurani Lavanya Paneerselvam
Cisco Jabber does not search UDS directory
Last Reply 3 weeks 6 days ago.
10303
5.0
1 szelenka
How to verify the Cisco Jabber DNS SRV configuration?
Last Reply 1 month 2 weeks ago.
176
5.0
1 Muthurani Lavanya Paneerselvam
Upgrading to Jabber
Last Reply 1 month 3 weeks ago.
14
0.0
0 ciscovoipsupport
How to clear the stored cache in my Jabber client ?
Last Reply 1 month 3 weeks ago.
2134
3.0
3 Muthurani Lavanya Paneerselvam
Troubleshoot Jabber login issues
Last Reply 2 months 2 weeks ago.
2883
0.0
1 Swathi Alagaraj
Enterprise Group configuration for jabber
Last Reply 2 months 3 weeks ago.
1099
5.0
10 Nagajothi Thangapandian
Cisco Jabber - Visual Voice mail feature
Last Reply 3 months 1 week ago.
1774
0.0
1 Muthurani Lavanya Paneerselvam
Technote: Jabber for Windows - Deployment summary Matrix
Last Reply 3 months 2 weeks ago.
44
0.0
0 Muthurani Lavanya Paneerselvam
How to enable the Meetings Tab in the Jabber for windows client ?
Last Reply 3 months 3 weeks ago.
118
0.0
0 Muthurani Lavanya Paneerselvam
Configure Telephony features in CUCM for Jabber 10.5 (JFW)
Last Reply 3 months 3 weeks ago.
107
0.0
0 Muthurani Lavanya Paneerselvam
Troubleshooting Jabber for windows softphone registration issues
Last Reply 3 months 3 weeks ago.
916
0.0
2 Nagajothi Thangapandian
Jabber for Winodws 11.0 Problem reporting
Last Reply 3 months 3 weeks ago.
108
0.0
0 Nagajothi Thangapandian
Contact Sources available for Jabber
Last Reply 3 months 3 weeks ago.
170
0.0
0 Muthurani Lavanya Paneerselvam
How to add the company contacts to contact list in Jabber?
Last Reply 3 months 3 weeks ago.
207
0.0
0 Muthurani Lavanya Paneerselvam
Cisco Jabber Integration Plug-In for Lotus Notes
Last Reply 4 months 3 weeks ago.
5460
0.0
7 Michael Reiner
Jabber Service Discovery using User Data Service (UDS) - FAQ from Live Webcast
Last Reply 5 months 6 days ago.
2537
0.0
0 Muthurani Lavanya Paneerselvam
Resetting Cisco Jabber MAC Client 10.5
Last Reply 5 months 1 week ago.
238
0.0
0 Muthurani Lavanya Paneerselvam
Changing cluster to mixed mode as Jabber phone may connect in unsupported Android phones
Last Reply 5 months 3 weeks ago.
177
5.0
0 Nirmal Issac
Jabber clients 10.5.5 and 10.6 error Cannot communicate with the server
Last Reply 6 months 5 days ago.
4111
0.0
6 j-delaney
How to avoid Jabber for winodws user putting their Phone Service credentials
Last Reply 6 months 2 weeks ago.
12874
5.0
6 Md Hasan
Jabber for Windows - Service Discovery Configuration
Last Reply 7 months 1 week ago.
276
0.0
0 Muthurani Lavanya Paneerselvam
Filter Results
Subject Views Rating Comments Author
blog Configure CUCM 10.5 and IM & Presence 10.5
Last Reply 3 months 2 weeks ago.
2586
5.0
3 Ivan Salazar
blog ACE Network: Experience the Newly Improved Cisco Jabber Universal Client
Last Reply 3 years 5 months ago.
826
5.0
0 Lisa Latour
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