I am unable to get a sectera viper phone to register with call manager. I have it built as a common 7960 sccp phone profile. When it boots up it will pull an IP address but will not register. This is my first time working with one of these phones and...
I'm involved in the following setup illustrated below. I am Site 4. I have a SIP trunk via the CUBE to Site 3. Calls route between Site 4 and Site 1 with no problem. Is it possible to use Site 1 CUCM, to route calls from Site 4 to Sites 3 or 2? Is it...
Hello everyone,I have uccx 12.5 installed and integrated with CUCM 12.5.This uccx was redundant for a long time (2years ago).I have a new cucm 12.5.i want to integrate the new cucm 12.5 with the uccx.I wanted to modify the Unified Telephony provider ...
My org has a single CUCM cluster with around 10k phones registered across 100+ buildings. We've been semi-regularly experiencing an issue that we've had trouble tracking down. Due to the nature of our deployment and the intermittent/difficult to repr...
We are trying to accommodate an employee with hearing impairment so that they can use a TTY Display AND there is a compliance need for call recording. Has anyone been able to overcome this obstacle? We are running up against the inability for Call ...
Hi, I have a customer on CUCM 12.5(1)SU4. They use Call Pickup groups fairly extensively but have started having problems with some of them recently after phones were moved between offices. One CPG has two phones (User Device Profiles logged into 784...
Main issue: The Webex Room Kit Mini is pulling an IP address, but the TelePresence Touch unit, which is connected to the Room Kit's dedicated Touch port (which I assume acts at least as a pass-through network port) is not (it's getting a 169.254.x.x...
We are experiencing problems with screen sharing when we join a meeting on a Cisco VC device through the MS Teams platform. However, we are able to successfully share our screen using our local device or laptop when joining the same MS Teams meeting ...
Hello All, I am trying to make CCB call for internal calls. But calls are failing at callback entry application with below error. CallbackEntry,04/05/2024 12:27:40.868,Validate_01,custom,Callback_Validate,ELEMENT_ENTRYCallbackEntry,04/05/2024 12:27:...
I spent a few hours on this one myself the other day in our lab and wanted to make this post in case it helps someone else in this situation. Post upgrade of our UCM cluster to 14.0SU1, Jabber would register but then not operate, same with IP Phon...
I've been asked to make simultaneous outbound calls to 4-10 cell phones from our Cisco phone system (UCM 12.5...soon to be 15) then route the first answered call, preferably into a Contact Center IVR then to a person. All subsequent answers to the ca...
Hello,we are stilll using a isr2900 router as a SBC.Currently it uses the securityk9 license and a uck9-cme-srst-cube license as smart licensing.The logging output tells me that the evalution period already expired.I know the product is EOL/EOS but s...
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