Jabber Clients

The Jabber Support Forum is dedicated to Jabber client customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android.

We encourage customers and partners to participate in this community for all related issues and questions.

NOTE: If you are looking for support on the cloud-based (free) Jabber Video for TelePresence please use this community Jabber Video Support. Or for business impacting technical issues, we recommend that  you open a service request with Cisco TAC for timely support.

The quickest way to find what you are looking for, is by performing a search. For better results, try entering in the platform (i.e. Windows, MAC, iPhone, etc.) along with specific nouns and verbs (i.e. "CUCM Provisioning") contained within your query.

Communities          
Jabber Guest 109 - - - -
Jabber Pilot Support 69 29 - 2 -

Provide answers to questions in this community that are awaiting a correct answer.

We have experienced this twice now in the company with two different users using iPhone 6 Plus on different carriers and on the latest iOS (9.3.1)...
3 hours 56 min ago
Hi ,  I wanted to know if it's possible to present more than 3  numbers to contact number ?  I mean when I right click on one of my contacts I want...
8 hours 19 min ago
Is there a way to continually send call statistics from J4W to a location automatically so we can review them at the end of a week? I know we can l...
18 hours 20 min ago
We're currently testing UC11.0 and noticed that IM&P failover takes a (very) long time, setup is one high-availability (sub)cluster. When disco...
1 day 4 hours ago
Hello, I am currently trying to write a jabber config file for phone-only Jabber clients which should enable the users to search for contacts throu...
by aoster
5 days 6 hours ago
         
Getting Started 164 13 0 7 0
Getting Started 0 1 0 0 0
Jabber for Android 188 6 0 3 0
Jabber for Blackberry 40 1 0 0 0
Jabber for iPad 180 3 0 0 0
Jabber for iPhone 218 9 0 3 0
Jabber for Mac 159 4 0 0 0
Jabber for Windows 979 26 0 0 0
Knowledge Base Articles 62 30 1 1 0
Utilities, Scripts, Tools 55 8 0 0 0
Filter Results
Subject Views Votes Rating Repliessort ascending Last replied by
discussion Ask the Experts
Last Reply 2 years 3 months ago.
28912 0 4.88889 97 manipandey
discussion Conversation window behavior in deskphone control mode
Last Reply 4 months 2 weeks ago.
8913 21 4.94444 67 Falko Hoppe
discussion Your Office configuration is corrupt. Reinstall Cisco Jabber to restore Office Integration - Error code: CJ:1000:101
Last Reply 9 months 2 days ago.
15984 19 5 63 Qaiser.Imam
discussion After Expressway X8.5.2 Upgrade Jabber for iPhone and Android disconnect / wrong password
Last Reply 8 months 2 weeks ago.
2262 3 5 49 Daniel Isham
discussion Ask the Expert: Directory Integration of Jabber client (EDI/BDI/UDS)
Last Reply 12 months 3 days ago.
8291 4 4.86508 46 Zack Lessin
discussion Jabber for Windows - Chat Window Screen Pop
Last Reply 1 year 1 month ago.
14908 6 4.33333 43 daniel.brennan
discussion Ask the Expert: Plan, Design, and Implement Mobile Remote Access, the Cisco Collaboration Edge Architecture
Last Reply 1 year 10 months ago.
2022 0 5 34 Aashish Jolly
discussion Jabber for Windows feature requests
Last Reply 1 year 3 months ago.
17264 9 4.9 34 Thomas Westerga...
discussion Ask the Expert: Jabber for Windows 9.2 - Configuration and Features
Last Reply 2 years 10 months ago.
9911 1 5 32 Jamin Horton
discussion No video/audio with Jabber guest
Last Reply 6 months 1 week ago.
1147 2 5 32 Vinod Kembhavi
discussion Jabber on Samsung Galaxy SII - OneWayAudio
Last Reply 3 years 11 months ago.
9161 0 5 32 Jasmeet Sandhu
discussion
Last Reply 2 months 4 weeks ago.
8804 5 5 29 Aaron Dhiman
discussion Cannot use telephony services in cisco jabber for windows
Last Reply 8 months 1 week ago.
1041 0 0 29 banst8801
discussion Jabber ID as Directory URI fail when searching for contacts, Jabber still returns [email protected] as IM address
Last Reply 3 months 2 weeks ago.
3312 4 5 29 coflaher
discussion Jabber for Samsung Galaxy S3
Last Reply 3 years 2 months ago.
7694 0 0 28 Regis Alberto Reis
discussion Cisco Jabber for Android 4 (Ice Cream Sandwich)?
Last Reply 2 years 5 months ago.
17660 1 5 28 Rob Wilson
discussion Iphone jabber drops call after 19-20 seconds
Last Reply 2 years 11 months ago.
1237 2 7.5 28 eucae0000
discussion Jabber for iPhone does not keep wifi alive
Last Reply 2 years 6 months ago.
7747 2 4.5 27 MARTIN STREULE
discussion CUP 8.6(4) and Enable Calendar in Presence Status
Last Reply 3 years 3 months ago.
3627 0 0 26 mstokman
discussion Jabber 9.2.x on Windows 8 with Office 2010/2013
Last Reply 11 months 1 week ago.
21739 6 5 26 nicagraves
discussion jabber error code cj:109:3
Last Reply 2 weeks 23 hours ago.
1 10 5 26 bezcomservices
discussion deployment of jabber in corporate environment
Last Reply 9 months 3 weeks ago.
1107 0 0 25 passepa01
discussion Jabber for Windows directory service
Last Reply 9 months 2 weeks ago.
6925 2 0 25 cbrasolin
discussion iPad, iPad2 Video Calling to Video Endpoints and Document Sharing from iPad2.
Last Reply 3 years 10 months ago.
14788 0 4.125 24 philipppe cuvillier
discussion Jabber For Windows Spell Check
Last Reply 1 year 1 month ago.
5170 9 4 24 GovGeeeek
Filter Results
Subject Views Rating Commentssort ascending Author
Jabber Config File Generator
Last Reply 2 weeks 2 days ago.
111087
5.0
89 szelenka
Unable to share desktop on Jabber for Windows.
Last Reply 1 year 10 months ago.
42332
4.5
38 sagaskar
CUPS CUCM Provisioning Script Automation
Last Reply 8 months 3 weeks ago.
4141
5.0
13 szelenka
Master phone list for Cisco Jabber for Android
Last Reply 2 years 9 months ago.
9115
5.0
13 Phillip Ratliff
Enabling the Hunt Group & Pickup tab in the Jabber for Windows client
Last Reply 10 months 3 weeks ago.
8055
5.0
13 Nirmal Issac
Cisco Jabber for Windows MSI Transformation failing via MS Orca
Last Reply 1 year 8 months ago.
4325
0.0
10 Jasmeet Sandhu
Enterprise Group configuration for jabber
Last Reply 2 months 3 weeks ago.
1099
5.0
10 Nagajothi Thangapandian
Cisco Jabber Integration Plug-In for Lotus Notes
Last Reply 4 months 3 weeks ago.
5460
0.0
7 Michael Reiner
Deploying a 200+ user pilot of Jabber in one day!
Last Reply 2 years 11 months ago.
8479
5.0
7 szelenka
Jabber clients 10.5.5 and 10.6 error Cannot communicate with the server
Last Reply 6 months 2 days ago.
4111
0.0
6 j-delaney
How to avoid Jabber for winodws user putting their Phone Service credentials
Last Reply 6 months 2 weeks ago.
12874
5.0
6 Md Hasan
Invalid username/password prompt shows up even though credentials are valid
Last Reply 4 days 8 hours ago.
11922
5.0
5 szelenka
CME: Cisco Jabber Support for Android Devices
Last Reply 2 years 6 months ago.
1573
5.0
5 Jorge Armijo
Jabber PRT Repository
Last Reply 1 year 3 weeks ago.
2502
0.0
4 szelenka
Jabber for Windows Syscheck Tool
Last Reply 3 years 8 months ago.
1623
0.0
4 szelenka
CME: Cisco Jabber for Apple iPhone
Last Reply 1 year 9 months ago.
2823
5.0
4 Jorge Armijo
No "Edit My Profile" Option in Cisco Jabber
Last Reply 3 years 10 months ago.
21285
0.0
4 Jasmeet Sandhu
How to enable status update in Cisco Jabber for Calendar Events
Last Reply 3 years 7 months ago.
8479
0.0
4 Jasmeet Sandhu
Cisco Jabber for iPad "Failed to connect to specified server"
Last Reply 3 years 3 months ago.
3386
0.0
3 Jasmeet Sandhu
Tech Note: Cisco Jabber Desktop sharing
Last Reply 2 weeks 6 days ago.
325
0.0
3 Muthurani Lavanya Paneerselvam
How to clear the stored cache in my Jabber client ?
Last Reply 1 month 3 weeks ago.
2134
3.0
3 Muthurani Lavanya Paneerselvam
Interview with Maqsood Mushtaq, Cisco Software Engineer
Last Reply 1 year 1 month ago.
2035
0.0
3 ciscomoderator
CUPS Exchange EWS Integration Script Automation
Last Reply 3 years 10 months ago.
1046
0.0
3 szelenka
No audio/video during Jabber Video call
Last Reply 1 year 8 months ago.
14297
5.0
2 shalushar
Troubleshooting Jabber for windows softphone registration issues
Last Reply 3 months 2 weeks ago.
916
0.0
2 Nagajothi Thangapandian
Filter Results
Subject Views Rating Comments Author
blog Configure CUCM 10.5 and IM & Presence 10.5
Last Reply 3 months 2 weeks ago.
2571
5.0
3 Ivan Salazar
blog ACE Network: Experience the Newly Improved Cisco Jabber Universal Client
Last Reply 3 years 5 months ago.
825
5.0
0 Lisa Latour
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