Jabber Clients

The Jabber Support Forum is dedicated to Jabber client customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android.

We encourage customers and partners to participate in this community for all related issues and questions.

NOTE: If you are looking for support on the cloud-based (free) Jabber Video for TelePresence please use this community Jabber Video Support. Or for business impacting technical issues, we recommend that  you open a service request with Cisco TAC for timely support.

The quickest way to find what you are looking for, is by performing a search. For better results, try entering in the platform (i.e. Windows, MAC, iPhone, etc.) along with specific nouns and verbs (i.e. "CUCM Provisioning") contained within your query.

Communities          
Jabber Guest 37 - - - -
Jabber Pilot Support 66 29 - 2 -

Provide answers to questions in this community that are awaiting a correct answer.

We are having a couple issues over MRA; the first being able to search the directory over MRA.  When I type more than 3 letters it fails to pull an...
1 day 12 hours ago
Several users within my organization reported slow response when sending instant messages in Jabber.  The interface response was very sluggish when...
3 days 14 hours ago
hi folks, I have VCS/Expressway Collaboration Edge deployed and when I connect from Internet with my Jabber for iPhone or Android I see in Jabber s...
3 days 23 hours ago
I sucessed config cisco jabber ,when i login jabber(win7 、mac os 、iPhone), the contact`s information own two work telephones,one telephone showed e...
4 days 2 hours ago
Jabber/Movi - Version 4.8.10.18597 The video quality is very poor when i connect call from home using VPN connection.In between the call disconnect...
4 days 3 hours ago
         
Getting Started 165 13 0 7 0
Getting Started 0 1 0 0 0
Jabber for Android 188 6 0 3 0
Jabber for Blackberry 40 1 0 0 0
Jabber for iPad 180 3 0 0 0
Jabber for iPhone 221 9 0 3 0
Jabber for Mac 159 4 0 0 0
Jabber for Windows 980 26 0 0 0
Knowledge Base Articles 63 30 1 1 0
Utilities, Scripts, Tools 56 8 0 0 0
Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Ask the Expert: Directory Integration of Cisco Jabber client (EDI/BDI/UDS)
Last Reply 3 hours 3 min ago.
673 1 5 30 Nirmal Issac
discussion Calling issue on SIP and E1
Last Reply 3 hours 23 min ago.
5 0 0.0 2 mohsin majeed
discussion Removal of Persistent Chat Rooms.
Last Reply 5 hours 34 min ago.
0 1 0.0 1 btmulgrew
discussion Cisco Jabber LDAP contact search showing incomplete results
Last Reply 18 hours 12 min ago.
19 0 0.0 3 mikekralik
discussion Jabber Client Version Report
Last Reply 1 day 5 hours ago.
4 0 0.0 1 Manish Gogna
discussion UDS/Photo issue over MRA
Last Reply 1 day 12 hours ago.
0 0 0.0 0 CHRIS KALETH
discussion Change Password on Cisco Jabber Windows 10.5.2
Last Reply 2 days 21 hours ago.
362 0 0.0 10 kabiru_acer
discussion Poor performance in Windows 8.1
Last Reply 3 days 13 hours ago.
37 0 0.0 2 rsulliman
discussion Jabber 10.5.2 Chat Interface Latency Delay Poor Performance High CPU
Last Reply 3 days 14 hours ago.
17 0 0.0 0 Michael Demma
discussion Administrating IM&P
Last Reply 3 days 19 hours ago.
26 0 0.0 4 dlockwald1
discussion Collaboration Edge Mobile and Remote No Ringback External calls
Last Reply 3 days 20 hours ago.
676 5 5 18 Youssef Aoufi
discussion Jabber Contact Lists
Last Reply 3 days 22 hours ago.
1008 0 0.0 10 TimHuffman
discussion Reduce Loglevel Cisco Jabber for windows 10.5 and above
Last Reply 3 days 22 hours ago.
8 0 0.0 1 Nagajothi Thang...
discussion Jabber CUCM and CUP settings from Internet through Expressway
Last Reply 3 days 23 hours ago.
7 0 0.0 0 Ruslan Moldaliev
discussion jabber contact photo for mac os or android problem!!!
Last Reply 4 days 2 hours ago.
37 0 5 5 wei chen
discussion cisco jabber contact personal information problom(show two work telephones on personal information)
Last Reply 4 days 2 hours ago.
8 0 0.0 0 wei chen
discussion Poor Video Quality in Jabber/Movi on VPN
Last Reply 4 days 3 hours ago.
2 0 0.0 0 Mahesh Kumar
discussion Jabber for Mac notifications for unconfigurable events
Last Reply 4 days 5 hours ago.
4 0 0.0 0 martybirdasi
discussion Jabber 10.6.2 Selfcare Portal Link
Last Reply 4 days 14 hours ago.
27 0 5 2 Laith Ibrahim
discussion cucm 10.5 and expressway 8.2 !! how can I join ? RSA+cert host key ?
Last Reply 4 days 18 hours ago.
445 0 5 15 Rajkumar Yadav
discussion Jabber - Notification alert when user available
Last Reply 4 days 19 hours ago.
81 0 0.0 1 martybirdasi
discussion Jabber 10.6 and Sony Xperia Z3V
Last Reply 5 days 3 hours ago.
18 0 0.0 4 oleg090965
discussion Jabber (for Windows) Auto Update for non local admin users
Last Reply 5 days 16 hours ago.
376 3 0.0 6 Robert.N.Barrett_2
discussion Jabber - 88XX IP Phone issues
Last Reply 5 days 17 hours ago.
13 0 0.0 0 Alex Rich
discussion Cisco Jabber access AD and IM fails
Last Reply 5 days 17 hours ago.
8 0 0.0 1 Jaime Valencia
Filter Results
Subject Views Rating Comments Author
Cisco Jabber 10.6 - IM address using Directory URI
Last Reply 1 day 19 min ago.
0
0.0
0 Muthurani Lavanya Paneerselvam
Cisco Jabber - Visual Voice mail feature
Last Reply 4 days 23 hours ago.
4
0.0
0 Muthurani Lavanya Paneerselvam
Jabber clients 10.5.5 and 10.6 error Cannot communicate with the server
Last Reply 6 days 22 hours ago.
256
0.0
5 j-delaney
Jabber Config File Generator
Last Reply 1 week 6 days ago.
71182
5.0
62 szelenka
Jabber PRT Repository
Last Reply 1 week 6 days ago.
1981
0.0
4 szelenka
Enabling the Hunt Group & Pickup tab in the Jabber for Windows client
Last Reply 1 week 6 days ago.
2938
5.0
12 Nirmal Issac
Cisco Jabber Integration Plug-In for Lotus Notes
Last Reply 3 weeks 6 days ago.
3994
0.0
6 Michael Reiner
Tech Note: How to activate Group chat on Cisco Jabber for windows?
Last Reply 1 month 1 week ago.
478
0.0
1 Muthurani Lavanya Paneerselvam
Interview with Maqsood Mushtaq, Cisco Software Engineer
Last Reply 1 month 1 week ago.
1965
0.0
3 ciscomoderator
Jabber Client Login and Login Issues
Last Reply 1 month 3 weeks ago.
548
4.3
0 aramared
Jabber client service on Cisco Unified IM and Presence
Last Reply 1 month 3 weeks ago.
143
0.0
0 Muthurani Lavanya Paneerselvam
Troubleshooting Jabber for windows softphone registration issues
Last Reply 3 months 2 weeks ago.
207
0.0
0 Nagajothi Thangapandian
Install CUCM and IM&P 10.5
Last Reply 5 months 3 weeks ago.
972
3.0
0 Ivan Salazar
Global configuration for Jabber for Windows to Start automatically when the OS boots up
Last Reply 6 months 1 week ago.
385
0.0
0 Nirmal Issac
No audio/video during Jabber Video call
Last Reply 7 months 2 weeks ago.
10907
5.0
2 shalushar
Cisco Jabber for Windows MSI Transformation failing via MS Orca
Last Reply 8 months 4 days ago.
3484
0.0
10 jasmsand
CME: Cisco Jabber for Apple iPhone
Last Reply 8 months 2 weeks ago.
2342
5.0
4 Jorge Armijo
Jabber Service Discovery using User Data Service (UDS) - FAQ from Live Webcast
Last Reply 8 months 3 weeks ago.
917
0.0
0 Muthurani Lavanya Paneerselvam
Unable to share desktop on Jabber for Windows.
Last Reply 9 months 2 weeks ago.
33665
4.5
38 sagaskar
Configuring Cisco Unified IM & Presence Server 9x Lab.
Last Reply 9 months 3 weeks ago.
487
0.0
0 Ivan Salazar
Service Discovery Using User Data Service - Slides from live webcast
Last Reply 10 months 2 weeks ago.
763
5.0
0 ciscomoderator
Installing and Configuring Cisco Jabber 8.6 on CUCM 8.5 for iPhones with Video
Last Reply 10 months 2 weeks ago.
89824
5.0
0 Muthurani Lavanya Paneerselvam
CUPS CUCM Provisioning Script Automation
Last Reply 11 months 4 weeks ago.
3513
5.0
12 szelenka
Jabber displays cached contact photo
Last Reply 1 year 2 weeks ago.
6043
0.0
1 jasmsand
Invalid username/password prompt shows up even though credentials are valid
Last Reply 1 year 2 months ago.
7943
5.0
2 szelenka
Filter Results
Subject Views Rating Comments Author
blog Configure CUCM 10.5 and IM & Presence 10.5
Last Reply 6 months 6 days ago.
1257
5.0
0 Ivan Salazar
blog ACE Network: Experience the Newly Improved Cisco Jabber Universal Client
Last Reply 2 years 5 months ago.
807
5.0
0 Lisa Latour
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