Jabber Clients

The Jabber Support Forum is dedicated to Jabber client customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android.

We encourage customers and partners to participate in this community for all related issues and questions.

NOTE: If you are looking for support on the cloud-based (free) Jabber Video for TelePresence please use this community Jabber Video Support. Or for business impacting technical issues, we recommend that  you open a service request with Cisco TAC for timely support.

The quickest way to find what you are looking for, is by performing a search. For better results, try entering in the platform (i.e. Windows, MAC, iPhone, etc.) along with specific nouns and verbs (i.e. "CUCM Provisioning") contained within your query.

Provide answers to questions in this community that are awaiting a correct answer.

Hi, We have 1000 users in corporate and for 300 users i want to disable video calling, how i can segregate those. i have a jabber config.xml file c...
2 hours 28 min ago
Hello, we are evaluating different products and I would like to test Cisco Jabber 9.7 software for Windows. I installed Cisco Jabber version 9.7 on...
8 hours 5 min ago
It appears that group chat has stopped working for Jabber For Mac and Jabber For Windows. Looks like 9.6 for windows is when this occurred. Now whe...
16 hours 22 min ago
I have successfully integrate CUPS with Exchange. When I login the Jabber client I can see the meeting schedule, but when the meeting start, the st...
by xmliu
2 days 9 hours ago
Hi All, I'm having issues with the cisco jabber client on the android 9.6:1- The contact photos not all of them displayed correctly. there are some...
2 days 21 hours ago
         
Getting Started 166 13 0 7 0
Getting Started 0 1 0 0 0
Jabber for Android 189 6 0 3 0
Jabber for Blackberry 40 1 0 0 0
Jabber for iPad 180 3 0 0 0
Jabber for iPhone 221 9 0 3 0
Jabber for Mac 159 4 0 0 0
Jabber for Windows 989 27 0 0 0
Knowledge Base Articles 63 30 1 1 0
Utilities, Scripts, Tools 56 8 0 0 0
Filter Results
Subject Views Votes Ratingsort descending Replies Last replied by
discussion Pre Engagement Questionnaire For Jabber Deployment
Last Reply 9 months 1 day ago.
208 0 0.0 1 mahkrish
discussion Cisco Jabber for Android, COP File
Last Reply 1 year 11 months ago.
1546 0 0.0 4 dmitryklimenkov
discussion Multiple IM Conversations
Last Reply 1 year 9 months ago.
217 0 0.0 1 Jaime Valencia
discussion Docked Window Off By Default
Last Reply 11 months 3 weeks ago.
119 0 0.0 1 jeff.singh_2
discussion Poor audio quality
Last Reply 9 months 3 weeks ago.
241 0 0.0 0 cjacobsen1
discussion Cisco Jabber / Mobile for iPhone call disconnect
Last Reply 1 year 11 months ago.
1929 0 0.0 5 ThomasPemberton
discussion Cisco Jabber RTP Port Range
Last Reply 12 months 4 days ago.
466 0 0.0 1 mmilic
discussion Jabber for Windows 9.2.2 (3271) lost contact pictures
Last Reply 7 months 4 weeks ago.
628 2 0.0 3 mcibanez
discussion Jabber for Windows Voicemail Playback Issue
Last Reply 1 year 10 months ago.
705 0 0.0 1 coflaher
discussion Jabber for Windows 9.1 and WebEx Voicemail Tab
Last Reply 10 months 2 weeks ago.
199 0 0.0 0 a.gooding
discussion Jabber causes email window to minimize
Last Reply 1 year 9 months ago.
299 0 0.0 1 szelenka
discussion Jabber for iPad DNS SRV Simple Sign-In
Last Reply 10 months 4 weeks ago.
316 3 0.0 2 maciej@karpinski.se
discussion Jabber MAC 8.6.2 Lion Softphone
Last Reply 1 year 11 months ago.
1017 0 0.0 0 gregorybarcia
discussion Cisco uc520 8.6 with jabber
Last Reply 1 year 9 months ago.
272 0 0.0 0 sunilpatelmw
discussion Jabber 9.1 Click2Dial Dial Plan
Last Reply 11 months 2 weeks ago.
385 0 0.0 1 Jonathan Schulenberg
discussion Jabber for Mac w/ SSO - installation hanging
Last Reply 9 months 2 weeks ago.
369 1 0.0 0 kwells001
discussion [Q] Admin Rights for Jabber for Windows
Last Reply 1 year 10 months ago.
1093 0 0.0 1 Aaron Harrison
discussion Enable Presence only jabber for certain users
Last Reply 12 months 4 days ago.
138 0 0.0 1 Jaime Valencia
discussion Cisco Mobile 8.0 iphone via VPN client can't hear voice when call Avaya
Last Reply 1 year 10 months ago.
822 0 0.0 1 szelenka
discussion Chat history
Last Reply 1 year 9 months ago.
679 0 0.0 3 jahyder
discussion jabber-config.xml file, settings do not apply
Last Reply 11 months 3 days ago.
375 0 0.0 1 rogierboeken
discussion Jabber for IPAD shows IP addresses only in phonebook
Last Reply 8 months 3 weeks ago.
164 0 0.0 0 kon.simonov
discussion Requesting ideas for Jabber documentation not on Cisco.com
Last Reply 8 months 4 weeks ago.
432 0 0.0 2 Jonathan Schulenberg
discussion Cisco Jabber
Last Reply 1 year 11 months ago.
749 0 0.0 1 Jonathan Schulenberg
discussion Jabber for iPhone
Last Reply 1 year 10 months ago.
644 0 0.0 3 Jaime Valencia
Filter Results
Subject Views Rating Comments Author
Jabber Config File Generator
Last Reply 8 min 57 sec ago.
41123
5.0
22 szelenka
CME: Cisco Jabber for Apple iPhone
Last Reply 1 week 4 days ago.
1562
5.0
2 joarmijo
Jabber displays cached contact photo
Last Reply 2 weeks 6 days ago.
4369
0.0
1 jasmsand
Invalid username/password prompt shows up even though credentials are valid
Last Reply 2 months 2 days ago.
5823
5.0
2 szelenka
Cisco Jabber for Windows MSI Transformation failing via MS Orca
Last Reply 2 months 1 week ago.
2450
0.0
8 jasmsand
Unable to share desktop on Jabber for Windows.
Last Reply 2 months 2 weeks ago.
25996
4.5
37 sagaskar
Jabber 9.5 For iPhone Using Microsoft LDS as LDAP Directory Source
Last Reply 3 months 1 week ago.
428
5.0
0 mattmyers
Jabber for Windows - Google Calendar Integration
Last Reply 4 months 3 weeks ago.
824
0.0
1 mamushta
Configure Directory Search for Jabber for iPhone
Last Reply 5 months 4 hours ago.
4107
0.0
2 vindoan2
Cisco Jabber Integration Plug-In for Lotus Notes
Last Reply 5 months 1 week ago.
1367
0.0
4 oestustettin
CME: Cisco Jabber Support for Android Devices
Last Reply 6 months 1 week ago.
1044
5.0
5 joarmijo
Troubleshooting Cisco Jabber for Windows
Last Reply 7 months 3 weeks ago.
8832
0.0
0 shalushar
Adding contacts manually to Jabber
Last Reply 8 months 4 weeks ago.
341
0.0
1 kevinwagner
Master phone list for Cisco Jabber for Android
Last Reply 9 months 2 weeks ago.
8164
5.0
13 Phillip Ratliff
Configuration steps for Jabber Softphone Mode
Last Reply 9 months 3 weeks ago.
1038
0.0
0 maikens
Deploying a 200+ user pilot of Jabber in one day!
Last Reply 10 months 3 weeks ago.
7632
5.0
7 szelenka
Office 365 support for calendaring on Jabber Endpoints
Last Reply 11 months 6 days ago.
1193
0.0
0 Amit Sharma
List of Jabra Devices compatibile with Cisco Jabber, Jabber for Virtualize Environment and IP Phone
Last Reply 11 months 3 weeks ago.
761
0.0
0 ritesh.tandon
Troubleshooting Cisco Jabber for iPhone
Last Reply 11 months 3 weeks ago.
20208
5.0
0 shalushar
Jabber for Windows cannot search LDAP user/not showing Picture after moving from CUPC
Last Reply 1 year 1 day ago.
7039
0.0
1 mdhasan
How to verify COP file is installed properly on Jabber for Android?
Last Reply 1 year 3 weeks ago.
1411
0.0
0 mpaneers
Easy Deskphone Control for Jabber 9.1
Last Reply 1 year 1 month ago.
1224
5.0
0 josandi
Installing and Configuring Cisco Jabber 8.6 on CUCM 8.5 for iPhones with Video
Last Reply 1 year 2 months ago.
75895
5.0
0 mpaneers
Cisco Jabber for iPad "Failed to connect to specified server"
Last Reply 1 year 3 months ago.
2715
0.0
3 jasmsand
Jabber for Windows - Troubleshooting Phone Presence
Last Reply 1 year 4 months ago.
1620
5.0
0 mamushta
Filter Results
Subject Views Rating Comments Author
blog ACE Network: Experience the Newly Improved Cisco Jabber Universal Client
Last Reply 1 year 5 months ago.
762
5.0
0 Lisa Latour
Filter Results
Integration capabilities of Cisco Jabber clientwith  Cisco IP phone and Microsoft cloudbased office365 exchange email service 
Jabber Clients
Views: 9
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Average Rating: 0 (0 ratings)
Speaker: Scott Zelenka
Jabber Clients
Views: 3
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Average Rating: 0 (0 ratings)
Cisco advance collaboration capability tightly integrated with Microsoft office 365 cloud based services such exchange and SharePoint
Jabber Clients
Views: 7
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Average Rating: 0 (0 ratings)
Speaker:szelenka
Jabber Clients
Views: 3
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Integration capabilities of Cisco Jabber client with  Cisco IP phone and Microsoft cloud based office 365 email features
Jabber Clients
Views: 2
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Average Rating: 0 (0 ratings)
How to configure CUCM to support Dial via Office (DVO) in Jabber for Android and iPhone 9.1.1.Topics include:What is Dial via Office (DVO)?...
Jabber Clients
Views: 575
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Average Rating: 5 (3 ratings)
This video talks about how to register Jabber for iPhone with Cisco Unified CM.
Jabber Clients
Views: 1296
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Average Rating: 5 (4 ratings)
Jabber Clients
Views: 6
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Average Rating: 0 (0 ratings)
Jabber Clients
Views: 0
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Jabber Clients
Views: 2
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A brief introduction to the Jabber Community, and how to take advantage of its resouces.
Jabber Clients
Views: 91
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Average Rating: 5 (1 ratings)
In this video, I will show you how to configure the ASA, using the ASDM interface, to support the Secure Connect feature on Cisco Jabber....
Jabber Clients
Views: 248
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Average Rating: 5 (2 ratings)
Jabber Clients
Views: 0
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Average Rating: 0 (0 ratings)
Jabber Clients
Views: 1
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Average Rating: 0 (0 ratings)
How to prepare CUCM 8.5/8.6 to support Cisco Jabber for iPhone.Three steps: 1. Install COP file 2. Adjust the Dual Mode Alert Timer 3....
Jabber Clients
Views: 262
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Average Rating: 5 (2 ratings)
Video on steps needed to create a new KB Article
Jabber Clients
Views: 10
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Average Rating: 0 (0 ratings)
This video shows you how-to prepare CUCM 8.5/8/6 to support Cisco Jabber for Android. The four configuration steps that the video covers...
Jabber Clients
Views: 355
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Average Rating: 5 (2 ratings)
video of exchange script in action.
Jabber Clients
Views: 20
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Average Rating: 0 (0 ratings)
video of cup_user.py file
Jabber Clients
Views: 20
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Average Rating: 0 (0 ratings)
Video of the PostgreSQL script in action.
Jabber Clients
Views: 14
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Average Rating: 0 (0 ratings)
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Events

June 3rd, 2013
Ask the Expert
With Maqsood MushtaqWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn how to install, configure, and...
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August 14th, 2012
Ask the Expert
With Rajamani NallakaruppanWelcome to the Cisco Support Community Ask the Expert conversation. Learn from Cisco expert Rajamani Nallakaruppan on how t...
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June 4th, 2012
Ask the Expert
With Maqsood MushtaqWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about Jabber Clients with Cisc...
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