Collaboration

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
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Accessories

Please post here your questions for Headsets, Cameras and any other Cisco Accessories

112 Posts

Hybrid Work

The place to discuss the new Hybrid Work offers for work from Home, work from Office and Software Of...

6 Posts

Activity in Collaboration

Desk phone with Calling in Webex app (with UCM)

I am trying to use a Desk Phone instead of My Computer for Calling in Webex app with UCM. I have this working on several systems, but this latest one I cannot get to work. CUCM version 14.0 SU3.Using the latest Webex app. The End User is the Owner of...

Desk Phone.png
Bill by Level 1
  • 59 Views
  • 0 replies
  • 0 Helpful votes

Cisco Finesse "send error report"

Cisco Unified CCX AdministrationSystem version: 12.5.1.11001-348 (SU1-ES03)Where does one get access to view the error repot that get generated when you click on "send error report" with the Finesse web page? 

Calabrio - Device Associations

I am using Calabrio to record agent PCCE -calls and desktops. My current request is for a non-agent line to be recorded for all calls. I have created the hoteling user, retention plan, and work flow. I am now attempting to associate the device.The is...

CME12

Hello,I have CME12 installed on ISR4321, when I tried to register Cisco SIP 7841 it said unporoviend, when I searched I couldn't find my sip phone model in CME12, please check the belowRouter(config)#telephony-serviceRouter(config-telephony)#loadRout...

IPMA / Assistant Console: Start without UAC?

Hello,does anyone use the mentioned application? We're using CUCM 14 and trying to install the Assistant Console for few users. The installation works fine, but the AssistantConsole.exe wants administrative privileges?I just found this and it's not m...

A_ by Level 1
  • 290 Views
  • 2 replies
  • 0 Helpful votes

Hotline phone service to be available 24/365

Dear Friends,I would like to know the best design and product (Cisco compatibility) for a hotline phone system. The hotline service should be available 24/7 and without downtime. I need around 150 phones to be installed inside the production factory....

Cisco Phone system

Hi, I'm looking to get some assistance or guidance on this old phone system. Looking to see if there's any 3rd party vendor that is willing to help troubleshoot some issues. Cisco Unity Connection version 8.5.1ES65.13900-65Cisco Unified CM Administra...

Abrar786 by Community Member
  • 123 Views
  • 2 replies
  • 0 Helpful votes

CUCM Publisher crashed During RU Upgrade

Dear All,After a crash during the upgrade from CUCM 12.0 to 12.5(SU8), the Publisher needs rebuilding. The backup TAR file isn't detected in DRS for restoration, so a temporary export file was used. Currently, phones are registered to the Subscriber....