I am trying to use a Desk Phone instead of My Computer for Calling in Webex app with UCM. I have this working on several systems, but this latest one I cannot get to work. CUCM version 14.0 SU3.Using the latest Webex app. The End User is the Owner of...
We recently moved to a SIP trunk and inbound/outbound calls worked just fine, but DTMF is not functioning for SCCP phones. When a call is made and we get an auto-attendant (using a SCCP phone), when selecting an option, the selected option is not reg...
Cisco Unified CCX AdministrationSystem version: 12.5.1.11001-348 (SU1-ES03)Where does one get access to view the error repot that get generated when you click on "send error report" with the Finesse web page?
Hello,We have upgraded all from 12.5 to 15 and Jabber fails (login) from outside. From inside all is fine. What would be a workaround to fix it.I assume its not a bug but just things are a bit different in 15. I also tried xConfiguration EdgeConfigSe...
I am using Calabrio to record agent PCCE -calls and desktops. My current request is for a non-agent line to be recorded for all calls. I have created the hoteling user, retention plan, and work flow. I am now attempting to associate the device.The is...
Hello,I have CME12 installed on ISR4321, when I tried to register Cisco SIP 7841 it said unporoviend, when I searched I couldn't find my sip phone model in CME12, please check the belowRouter(config)#telephony-serviceRouter(config-telephony)#loadRout...
I'm not sure if this is possible or not, but I'm building a new CUCM/Unity (14.X) deployment and am trying to automate it for the following workflow:Extension assigned to a user's ipPhone attribute in Active Directory.User with extension in LDAP sync...
Hi,I am working on integrating SSO with a 3rd part client using Azure AD. I can fetch the SSO token, but the issue here is that the token needs browser/tab access and when the link is opened in a new tab, the token is displayed on the screen before i...
Hello,does anyone use the mentioned application? We're using CUCM 14 and trying to install the Assistant Console for few users. The installation works fine, but the AssistantConsole.exe wants administrative privileges?I just found this and it's not m...
Hello Bro, I have an issue when I am trying to support my personel laptops, they have limited access to the windows "users not admins" and whatever I set the UAC window setting, I am still unable to enter the admin password in UAC popup wi...
Dear Friends,I would like to know the best design and product (Cisco compatibility) for a hotline phone system. The hotline service should be available 24/7 and without downtime. I need around 150 phones to be installed inside the production factory....
Hello, I have an issue about ringing back tone when I call from outside --> PSTN (SIP trunk) --> CUBE --> UCCX --> redirect call to extension. I hear IVR and can do DTMF. then press extension, no ringing back tone.However when I call from PSTN (SIP t...
Hi, I'm looking to get some assistance or guidance on this old phone system. Looking to see if there's any 3rd party vendor that is willing to help troubleshoot some issues. Cisco Unity Connection version 8.5.1ES65.13900-65Cisco Unified CM Administra...
Dear All,After a crash during the upgrade from CUCM 12.0 to 12.5(SU8), the Publisher needs rebuilding. The backup TAR file isn't detected in DRS for restoration, so a temporary export file was used. Currently, phones are registered to the Subscriber....