Collaboration

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
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Accessories

Please post here your questions for Headsets, Cameras and any other Cisco Accessories

111 Posts

Hybrid Work

The place to discuss the new Hybrid Work offers for work from Home, work from Office and Software Of...

6 Posts

Activity in Collaboration

CUIC - Total Talk Time

Hello all, Quick bit of background on this, the way our contact center currently works is that they have 1 line on their phones which they take both direct calls and calls via CSQ's. They have a few reports that they are using at the minute that incl...

UCCX IPCC Agent Line - Conference Call / Warm Transfer

We have our UCCX agents set up with 2 extensions:1 - Personal DN - no restrictions2 - Agent/ IPCC extension - set to 2 max calls 1 busyAgents receive calls from the queue to their IPCC extension as designed. However, they run into issues when they tr...

svk253 by Level 1
  • 107 Views
  • 3 replies
  • 0 Helpful votes

Resolved! connection to webbridge 3 failed

I have cms 3.2 installedI have successfully installed the certificate chain which has client and server authentication.The webbridge3 url is not displaying any web page.error: c2w://cms.domain.com:9999 connection failed ..i have not been able to see ...

collinks2 by Level 5
  • 10604 Views
  • 21 replies
  • 0 Helpful votes

Resolved! Cisco Unity syslog error

Hi, We received on syslog server the below error message from unity subscriber. Anyone know what may cause the below message? “SELinux is preventing /usr/sbin/logrotate from add_name access on the directory /var/log/active/tomcat/logs/localhost_acces...

Cisco Webex hybrid calling.

Hello Cisco experts!I need some help here with my cisco adventures. We have a new CUCM 15 installed in our lab.We had CUCM 14 earlier, and a hybrid webex call working with it. i.e., on control hub, we had created a UC profile for CUCM 14. we verified...

SIP REGISTER fails with 580 but server has no logs

I am trying to send a SIP REGISTER and it fails with 580.I cannot find out how to determine what is being denied. ie: what i am sending wrong that could result in a 580is there a way in CUCM to find in a  log file somewhere what might be wrong with t...

r0nh by Level 1
  • 383 Views
  • 14 replies
  • 0 Helpful votes

Resolved! Cisco Prime Collaboration

Dear, before when we have CUCM IP telephony solution. we used to use "Cisco Prime Collaboration" to do "Provision, Assurance & Analytics" for the Cisco Voice Solution. As of today what is Cisco new product which address the End of Sale "Cisco Prime C...

Copying Touch10 tablet to Navpad..?

We have one conference room with a Cisco Room Kit and a Touch10 connected with the MSTeams app on the home screen. The other conference room has an SX80 codec with another Touch10 tablet except this room's tablet does NOT have the Teams app. What is ...

awilson84 by Level 1
  • 66 Views
  • 1 replies
  • 0 Helpful votes
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