TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, <a data-cke-saved-href="https://supportforums.cisco.com/video/11930956/factory-reset-ex60ex90-tc51-onwards" href="https://supportforums.cisco.com/video/11930956/factory-reset-ex60ex90-tc51-onwards" "="">Tandberg video, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi all,Bug ID CSCuo26378 says EX/C/SX OpenSSL vulnerability are fixed in TC5.1.11, TC6.3.1 or TC7.1.1.But TC5.1.11 is not released yet(as of 04/25/...
1 hour 56 sec ago
I've a customer who upgraded their VCS cluster from 7.2 to 8.1.1, and now 1 of the 2 expressways in the cluster is behaving oddly.The web interface...
1 day 13 hours ago
Hi All,I might have asked this before but I can't find my original question. Does anyone know of a way to get Jabber of Telepresence to keep attemp...
4 days 12 hours ago
Hi All,Just to share.I just upgraded my c20 from TC6.0.0 to TC6.3.1 (version that fixes the CVE-2014-0160 -aka Heartbleed bug).The upgrade worked f...
1 week 1 day ago
Hi all,I have the following setup:CUCM 9.1.1 - SIP trunk to VCS Control,VCS Control has a CUCM Neighbour zone, and a Conductor Neighbour zone.I hav...
1 week 3 days ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion VCS Control and VCS Express Integration
Last Reply 6 min 41 sec ago.
47 0 0.0 4 AnjuFrendy1986
discussion TC5.1.11 Release date for EX/C/SX OpenSSL vulnerability
Last Reply 1 hour 56 sec ago.
0 0 0.0 0 hashimoto.kotaro
discussion Dual Image with a ex90
Last Reply 1 hour 11 min ago.
16 0 0.0 2 Jens Didriksen
discussion TMS 14.3.2 an HDX7000
Last Reply 1 hour 24 min ago.
4 0 0.0 1 Steve Kapinos
discussion TMS 14.1.1 provisioning extension service stopped
Last Reply 1 hour 29 min ago.
7 0 0.0 1 Jens Didriksen
discussion C20 TC5.1.5 WebSnapshot Not showing Camera
Last Reply 5 hours 3 min ago.
9 0 0.0 3 Patrick Sparkman
discussion URI calls to vcse
Last Reply 9 hours 8 min ago.
136 0 5.0 21 Chris Swinney
discussion Video conferencing with Go-to meeting optiong
Last Reply 9 hours 21 min ago.
10 0 0.0 2 Chris Swinney
discussion CUCM-> VCS->VCS Express
Last Reply 12 hours 24 min ago.
44 0 5.0 4 JustForVoice_2
discussion How to add release key to SX20 TC7.1.0
Last Reply 12 hours 54 min ago.
35 0 0.0 6 Patrick Sparkman
discussion Endpoints Upgradation
Last Reply 13 hours 6 min ago.
12 0 0.0 2 Patrick Sparkman
discussion mse 8710 release 3
Last Reply 13 hours 13 min ago.
10 0 0.0 3 Patrick Sparkman
discussion TMS CCC Drag & Drop Participants between Conference
Last Reply 13 hours 31 min ago.
17 0 0.0 4 Patrick Sparkman
discussion Can't Update Cisco Precision HD USB Camera Firmware
Last Reply 15 hours 23 min ago.
49 0 0.0 7 cammack888
discussion No Websnapshots when system is in Standby with TC7.1.x
Last Reply 15 hours 49 min ago.
27 0 0.0 2 jrandby
discussion TMS phonebook failed in C-series endpoints after migration from appliance to VM
Last Reply 22 hours 49 min ago.
8 0 0.0 1 Wayne De Nardi
discussion SX20 and polycom
Last Reply 1 day 2 hours ago.
40 0 0.0 1 Wayne De Nardi
discussion Jabber Video (Movi) MSI Registry Entries
Last Reply 1 day 6 hours ago.
26 0 0.0 3 Patrick Sparkman
discussion Questions regarding Certificates on C Series codecs...
Last Reply 1 day 9 hours ago.
31 0 0.0 1 Steve Kapinos
discussion TMS No HTTP response
Last Reply 1 day 9 hours ago.
519 0 5.0 9 Steve Kapinos
discussion Clock widget wrong on C40
Last Reply 1 day 9 hours ago.
75 0 0.0 18 Steve Kapinos
discussion VCS Upgrade Issue
Last Reply 1 day 13 hours ago.
25 0 0.0 0 Anthony Thomson
discussion VCSC + VCSE + Lync
Last Reply 1 day 13 hours ago.
20 0 0.0 1 Chris Swinney
discussion TMS Upgrade TMSPE or TMS first - TMS 13.2 TMSPE 1.0
Last Reply 1 day 14 hours ago.
21 0 5.0 2 bapayne@att.com
discussion Replacing Integrator MXP 6000 with single display. C40 vs SX20?
Last Reply 1 day 15 hours ago.
72 0 5.0 13 douglas.baggett
Filter Results
Subject Views Rating Comments Author
Telepresence Technology
Last Reply 31 min 49 sec ago.
20
0.0
0 mpaneers
Capture CTS logs and upload them to a TAC case
Last Reply 1 day 22 hours ago.
4550
5.0
5 twilkin
Suggested Search Rules For VCS-C & VCS-E
Last Reply 1 month 3 days ago.
3756
5.0
7 justinferello
VCS - Dial plan example configuration to avoid interworking
Last Reply 1 month 1 week ago.
2702
5.0
9 Paulo Souza
DNS SRV for TelePresence Video Communication Server.pdf
Last Reply 1 month 3 weeks ago.
1460
5.0
2 tomtanig
Regular Expression
Last Reply 1 month 3 weeks ago.
908
5.0
3 tomtanig
CTS-Manager Transition White Paper.pdf
Last Reply 2 months 3 days ago.
219
5.0
0 Steve Kapinos
T3 Total TelePresence compatibility Matrix
Last Reply 2 months 2 weeks ago.
503
0.0
2 mlimbric
TMSPE emails to gmail SMTP Via Stunnel2.pdf
Last Reply 3 months 2 weeks ago.
141
5.0
0 mlimbric
extension mobility on tandberg.pdf
Last Reply 4 months 2 weeks ago.
477
0.0
0 amehla
Troubleshooting a Red X for the Presentation LCD/projector in the CTS GUI
Last Reply 5 months 1 week ago.
1863
5.0
2 ptalamo
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 5 months 2 weeks ago.
828
5.0
2 Paulo Souza
Upgrade using WinSCP.pdf
Last Reply 6 months 3 days ago.
2306
5.0
1 mubakhta
TC / Option keys
Last Reply 6 months 3 weeks ago.
624
5.0
1 mnedrega
Changing Cisco T3 TelePresence endpoint/TCU passwords
Last Reply 7 months 2 weeks ago.
475
5.0
0 twilkin
Cisco Unified Communications Manager (CUCM) - Basic Configuration for IP Phone Calls Final
Last Reply 7 months 4 weeks ago.
503
0.0
0 mlimbric
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 7 months 4 weeks ago.
241
0.0
0 mlimbric
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 7 months 4 weeks ago.
184
0.0
0 mlimbric
T3 TelePresence Troubleshooting -- Document Camera
Last Reply 7 months 4 weeks ago.
137
0.0
0 mlimbric
T3 TelePresence troubleshooting - Digital Natural Audio Module (DNAM)
Last Reply 7 months 4 weeks ago.
161
0.0
0 mlimbric
Troubleshooting EX-Series, MX-Series, SX and C-Series Codecs.
Last Reply 8 months 1 week ago.
3046
5.0
8 Danny De Ridder
Uploading/Installing a COP file to CUCM for CTS 1.8+
Last Reply 8 months 1 week ago.
13270
5.0
1 twilkin
PrecisionHD 4X Camera Connectivity Problems
Last Reply 10 months 1 week ago.
8863
5.0
5 tihopper
TC software - maintenance mode.
Last Reply 10 months 2 weeks ago.
877
4.7
1 Danny De Ridder
CTS/TX Series Endpoint Software Mapping for Touch 12 and IP Phone Midlets
Last Reply 10 months 2 weeks ago.
3495
5.0
0 ptalamo
Filter Results
Subject Views Rating Comments Author
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 week 6 days ago.
4
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 month 1 week ago.
5
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 month 1 week ago.
4
0.0
0 gogasca
blog Webrtc demo system
Last Reply 4 months 3 weeks ago.
1166
5.0
0 gg608f@att.com
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 7 months 3 days ago.
1415
5.0
1 gg608f@att.com
blog Troubleshooting TMS with proxies
Last Reply 1 year 2 weeks ago.
777
0.0
0 tlefebve
blog CTS Manager - Understanding EWS Integration
Last Reply 1 year 7 months ago.
4493
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 1 year 9 months ago.
597
0.0
0 ptalamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 1 year 10 months ago.
632
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 1 year 10 months ago.
3075
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 2 years 3 months ago.
8191
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 2 years 4 months ago.
2997
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 2 years 4 months ago.
3339
5.0
0 ptalamo
blog CTS Diagnostics 0.1(1002)
Last Reply 2 years 6 months ago.
2715
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 2 years 7 months ago.
5369
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 2 years 7 months ago.
2894
0.0
0 ptalamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 2 years 9 months ago.
2074
0.0
0 ptalamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 2 years 10 months ago.
5083
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 3 years 1 day ago.
2348
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 3 years 1 month ago.
2535
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 3 years 4 months ago.
3004
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 3 years 5 months ago.
3387
0.0
0 gogasca
blog CTS System - TIP analysis for P2P Call
Last Reply 3 years 5 months ago.
2181
0.0
0 gogasca
blog CTS System - Basic P2P call between CTS 1000 and CTS 500
Last Reply 3 years 5 months ago.
2776
0.0
0 gogasca
Filter Results
TelePresence
Views: 6
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TelePresence
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Cisco Support Community Expert series WebcastCable Modem Termination Systems (CMTS): Architecture, Configuration and TroubleshootingSpeaker...
TelePresence
Views: 4
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Average Rating: 0 (0 ratings)
Tim Walker is an escalation engineer within the Cisco TelePresence Solutions Group (TSG) in Cisco’s Technical Assistance Center, Reston,...
by timwalk
TelePresence
Views: 218
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TelePresence
Views: 2
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TelePresence
Views: 2
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This video demonstrates the Factory Reset Procedure on Ex series using the Power Button. Please find the steps below which were performed :...
TelePresence
Views: 1022
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Average Rating: 5 (1 ratings)
This video demonstrates how to adjust the camera cluster of a TX9000/TX92000 unit.
by panholt
TelePresence
Views: 71
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Average Rating: 0 (0 ratings)
During the live event you get hints and solutions for troubleshooting video call flows that traverse the video communications server (VCS)...
by manjan
TelePresence
Views: 80
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Average Rating: 5 (2 ratings)
Commands required .SSH Session 1 :1. touch /tmp/noboot2. tsh3. xcommnad boot4. cd /apps/camera-rescue5. python...
TelePresence
Views: 39
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Average Rating: 5 (1 ratings)
TelePresence
Views: 1
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Average Rating: 0 (0 ratings)
The video shows how you can upgrade Precision HD 4x Camera with Manual Upgrade procedure. We upgrade the camera manually since it is...
TelePresence
Views: 95
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Average Rating: 0 (0 ratings)
The video demonstrates how to reset the Cisco TelePresence 8" to factory defaults.
TelePresence
Views: 413
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Average Rating: 5 (1 ratings)
TelePresence
Views: 1
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Average Rating: 0 (0 ratings)
TelePresence
Views: 1
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This video demonstrates how to join a Telepresence conference when we are out of office with the help of Cisco Jabber for Telepresence....
by gcheria
TelePresence
Views: 161
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Average Rating: 5 (1 ratings)
Cisco TelePresenceVideo Communications Server Update - Video from Live Webcast
TelePresence
Views: 116
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Average Rating: 0 (0 ratings)
This short recording describes how to use camera presets, place a call, and how to share content using the Cisco Touch 8" running TC4.2 SW.
TelePresence
Views: 95
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Average Rating: 0 (0 ratings)
I login to a Tandberg VCS 6x, TMS 12.x, and Codian 4200 MCU and show the web pages.
TelePresence
Views: 216
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Average Rating: 2 (1 ratings)
Filter Results

Events

November 28th, 2012
Ask the Expert
with Mahesh Anjan Welcome to the Cisco Support Community Ask the Expert conversation. Welcome to the Cisco Support Community Ask the Expert conversati...
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November 28th, 2012
Webcasts
With Mahesh AnjanThis is the slides for the live webcast.During the live event you will get hints and solutions for troubleshooting video call flows t...
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July 2nd, 2012
Ask the Expert
With Andreas WintervoldWelcome to the Cisco Support Community Ask the Expert conversation with Cisco  expert Andreas Wintervold. This is an opportunit...
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June 26th, 2012
Ask the Expert
With Tim WalkerWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn from Cisco expert Tim Walker on how...
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June 26th, 2012
Webcasts
During the live event, Cisco subject matter expert Tim Walker provided an overview of how to properly install the Cisco TelePresence Management Suite...
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October 18th, 2011
Webcasts
This document contains the slides for the Cisco TelePresence Video Communication Server Update Live Webcast.
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October 18th, 2011
Ask the Expert
With Arne B. Østensen Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about the Cisco TelePresence...
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September 12th, 2011
Ask the Expert
With Andrew Beezley Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask Cisco subject matter expert Andr...
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August 2nd, 2010
Ask the Expert
Welcome to the Cisco Networking Professionals Ask the Expert  conversation. This is an opportunity to learn about Cisco TelePresence Installations and...
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