TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, <a data-cke-saved-href="https://supportforums.cisco.com/video/11930956/factory-reset-ex60ex90-tc51-onwards" href="https://supportforums.cisco.com/video/11930956/factory-reset-ex60ex90-tc51-onwards" "="">Tandberg video, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Dears,i want to unpair the isdn link which has been sent to the RMA and pair the new ISDN link, what are the command to unpair ISDN link on SX20 CL...
36 min 45 sec ago
Hi, I am trying to reset the password for VCS expressway through console using pwrec, but I am getting the attached error. Any help would be much a...
4 hours 18 min ago
I installed Cisco TMS 14.3.2. But when i open web interface in any browser, it is not open. and page not display
1 day 8 hours ago
Hi All,Just to share.I just upgraded my c20 from TC6.0.0 to TC6.3.1 (version that fixes the CVE-2014-0160 -aka Heartbleed bug).The upgrade worked f...
3 days 15 hours ago
Hi all,I have the following setup:CUCM 9.1.1 - SIP trunk to VCS Control,VCS Control has a CUCM Neighbour zone, and a Conductor Neighbour zone.I hav...
5 days 14 hours ago
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Subject Views Votes Rating Replies Last replied by
discussion Cisco TelePresence Content Server - Poor Presentation Quality
Last Reply 2 days 17 hours ago.
594 3 0.0 7 Wayne De Nardi
discussion TC7.1.1 and TC6.3.1 with fix for Heartbleed has been released
Last Reply 2 days 17 hours ago.
75 0 0.0 2 Wayne De Nardi
discussion C40 - HDMI 2 Input use
Last Reply 2 days 18 hours ago.
35 0 4.7 6 scottstefan
discussion SX20 and smart TV audio issue
Last Reply 2 days 18 hours ago.
55 0 5.0 3 Wayne De Nardi
discussion TC Console 6.2 Default and Custom Layouts problems
Last Reply 2 days 19 hours ago.
13 0 0.0 1 Wayne De Nardi
discussion Unsupported URI Scheme
Last Reply 3 days 2 hours ago.
35 0 0.0 2 justinferello
discussion One Button To Push causes endpoint to call MCU twice
Last Reply 3 days 8 hours ago.
45 0 5.0 2 Ian Gillespie
discussion Jabber Video for Mac issue with OS X 10.9
Last Reply 3 days 9 hours ago.
6733 7 10.0 12 michaelzimonyi1
discussion Split presentation and video recordings in two streams output.
Last Reply 3 days 12 hours ago.
29 0 0.0 5 Wayne De Nardi
discussion CPL VCS Control 8.1 issue with location Sourc URI modifications
Last Reply 3 days 12 hours ago.
15 0 0.0 0 frankwoelfel
discussion Cisco Codec C20 defaulted admin password when upgraded to TC6.3.1 (OpenSSL Bug Fix)
Last Reply 3 days 14 hours ago.
47 0 0.0 0 mayank.sharma
discussion SIP URI is lost when CUCM 'Apply Config' is done on TC endpoints
Last Reply 3 days 15 hours ago.
319 0 0.0 2 seugeneguse
discussion Restricting UDP media ports on vcse
Last Reply 3 days 23 hours ago.
62 1 0.0 8 jc.gutierrez
discussion Tandberg 1700 light green but no screen
Last Reply 4 days 26 min ago.
29 0 5.0 2 obedmarsh
discussion TX9000 call to T3
Last Reply 4 days 1 hour ago.
31 0 0.0 4 Jonathan Robb
discussion Mobile numbers in TMS phonebook
Last Reply 4 days 3 hours ago.
75 0 5.0 17 George Thomas
discussion C40 will not allow me to login after boot
Last Reply 4 days 5 hours ago.
13 0 0.0 1 amehla
discussion CISCO SX20 codec issue
Last Reply 4 days 5 hours ago.
51 0 4.0 3 AldoJavier
discussion Running an EX60 without the touchpad
Last Reply 4 days 5 hours ago.
43 0 0.0 3 terry.desjarlais
discussion Regex issue post X8 Upgrade
Last Reply 4 days 5 hours ago.
206 3 5.0 7 Patrick Sparkman
discussion EX90 codecs Call rejections
Last Reply 4 days 11 hours ago.
24 0 0.0 2 LC James
discussion Controlling multiple cameras with C60 Codec
Last Reply 4 days 12 hours ago.
31 0 4.0 2 LC James
discussion C40 not pairing with Touch 12
Last Reply 4 days 17 hours ago.
25 0 0.0 3 Wayne De Nardi
discussion CUCM-> VCS->VCS Express
Last Reply 4 days 20 hours ago.
28 0 5.0 3 George Thomas
discussion The Concept of Zones and subzones in VCS
Last Reply 4 days 21 hours ago.
75 0 5.0 8 JustForVoice_2
Filter Results
Subject Views Rating Comments Author
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 11 months 3 weeks ago.
7655
5.0
0 twilkin
New Software Download Procedure for TelePresence Endpoints running TC Software
Last Reply 1 year 1 week ago.
2029
0.0
0 scpage
Placing call from GUI works great but can't call from SX20
Last Reply 1 year 2 weeks ago.
299
0.0
2 coolpants
SX20 verificaiton
Last Reply 1 year 2 weeks ago.
376
5.0
2 coolpants
EX90: Make Console Cable using CA42 USB Data Cable
Last Reply 1 year 3 weeks ago.
5646
5.0
4 eaittala
EX90: Making a Console Cable and Consoling In
Last Reply 1 year 3 weeks ago.
3691
5.0
2 eaittala
Cisco TelePresence Conductor XC2.0 - Security Enhancement.pdf
Last Reply 1 year 4 weeks ago.
268
0.0
0 tomtanig
Cisco TelePresence Conductor XC2.0 - Support Unified Communications Manager.pdf
Last Reply 1 year 4 weeks ago.
458
0.0
0 tomtanig
Cisco TelePresence Conductor XC1.2 - Support Scheduled Conference on TMS.pdf
Last Reply 1 year 4 weeks ago.
335
0.0
0 tomtanig
Cisco TelePresence Conductor XC2.0 - Support Resource Optimization.pdf
Last Reply 1 year 4 weeks ago.
290
0.0
0 tomtanig
Cisco TelePresence Conductor XC2.0 - Support TelePresence Server.pdf
Last Reply 1 year 4 weeks ago.
332
0.0
0 tomtanig
Touch panel stuck on "Establishing Connection" during TX or CTS new install
Last Reply 1 year 1 month ago.
624
0.0
0 twilkin
Upgrade Issue Checklist
Last Reply 1 year 1 month ago.
1054
0.0
2 mubakhta
SX20 PrecisionHD 4x Camera (CTS-PHD-1080P4XS2) Fails to Boot Due to Corrupt Software Image.
Last Reply 1 year 1 month ago.
46673
0.0
6 chapatte
Migrating to a new CUCM cluster in CTS-Manager
Last Reply 1 year 1 month ago.
317
0.0
0 twilkin
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 1 year 2 months ago.
824
0.0
0 twilkin
Troubleshooting Unified Communication Manager and Cisco Telepresence Video Communication Server Integration- Slides from Webcast
Last Reply 1 year 3 months ago.
1440
0.0
0 ciscomoderator
Troubleshooting CTS codec and phone CUCM registration issues
Last Reply 1 year 4 months ago.
3545
5.0
0 twilkin
Cisco Telepresence System CTS Recommended SW Upgrade path
Last Reply 1 year 4 months ago.
803
0.0
0 dorzelek
Troubleshooting Unified Communication Manager and Cisco Telepresence Video Communication Server Integration- FAQ from Live Webcast
Last Reply 1 year 4 months ago.
1025
5.0
0 manjan
Factory Reset a CTS endpoint
Last Reply 1 year 4 months ago.
1295
0.0
0 twilkin
Maximum Telepresence Content Server streaming sessions
Last Reply 1 year 5 months ago.
944
0.0
1 qdwang
H.323 Call Flow with VCS-E_VCS-C.pptx
Last Reply 1 year 5 months ago.
1276
5.0
0 tomtanig
Upload via TFTP Server revision 2.pdf
Last Reply 1 year 6 months ago.
1075
0.0
0 mubakhta
CTS-Manager Exchange 2007 to Exchange 2010 Migration Troubleshooting
Last Reply 1 year 6 months ago.
960
0.0
0 twilkin
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