TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi, I have this issue where my physical TMS Server time will be correct but when you access TMS through your web browser the time at the bottom wi...
3 hours 54 min ago
Hi, I added VCS-C server for provisioning I am getting TMS Provisioning Extension service status failed. Both Device and User status as failed. I...
4 hours 41 min ago
Hi We have a client that is suffering some difficulty with a touch 8 panel. The problem we are finding is that the panel does not communicate with...
5 hours 30 min ago
Hi everybody, I'm encountering an issue on CISCO Tandberg C20 that I have upgraded from TC5.4.x to TC7.3.5 The endpoint is working properly, exce...
6 hours 43 min ago
Hi, I tried the MRA on CP-8865 & DX80. The CP-8865 have QR code scan when startup the phone.But the DX80 have not QR code scan when startup the...
13 hours 25 min ago
There are no categories in this community.
Filter Results
Subject Views Votes Rating Replies Last replied by
discussion SX20 with or without Call Manager Pros and Cons
Last Reply 30 min 24 sec ago.
23 0 0 5 Manish Gogna
discussion TMS-XE Cluster Network Share Size
Last Reply 34 min 43 sec ago.
2 0 5 1 Manish Gogna
discussion TMS - Automatically check for Updates Issue
Last Reply 3 hours 22 min ago.
7 0 0 2 corneliss
discussion Expressway dual domain and NIC interface issue
Last Reply 5 hours 7 min ago.
16 0 4 5 samhopealpha
discussion UPGRADE MXP1700 FROM L5.1.1 TO F9.3.4
Last Reply 6 hours 50 min ago.
10 0 0 3 Jens Didriksen
discussion C40 Upgrade, can no longer log in
Last Reply 6 hours 58 min ago.
6 0 0 3 Zoltan Kelemen
discussion Cisco Jabber Expressway-Edge - IRC Connections
Last Reply 9 hours 13 min ago.
28 0 0 1 Zoltan Kelemen
discussion Cisco Jabber Expressway-Edge
Last Reply 9 hours 58 min ago.
9 0 0 1 Zoltan Kelemen
discussion Cisco CE8.0 and TMS 14.x
Last Reply 15 hours 26 min ago.
144 0 5 9 Brian Pettis
discussion Cisco Touch 8
Last Reply 16 hours 59 min ago.
0 0 0 0 [email protected]..
discussion touch 8 will not authenticate
Last Reply 17 hours 47 min ago.
0 0 0 0 julian.brewer1
discussion Why is CUCM required for Jabber Guest? VCS Control and VCS Expressway Only possible?
Last Reply 18 hours 35 min ago.
258 0 0 6 Douglas Baggett
discussion cisco sx 20 not able to call polycom rmx 1500
Last Reply 20 hours 18 min ago.
581 0 5 6 muazam ali
discussion Query on Collaboration Deployment
Last Reply 21 hours 15 min ago.
0 0 0 0 Solomon Rufus Kavala
discussion CAN'T ADD EX90 TO TMS
Last Reply 1 day 34 min ago.
0 0 0 1 Manish Gogna
discussion MX800 Multisite Conferencing
Last Reply 1 day 1 hour ago.
36 0 5 3 Acevirgil de Ocampo
discussion Firewall ports to open for Telepresence over VPN
Last Reply 1 day 10 hours ago.
0 0 0 1 rarobles
discussion SX10 on CUCM extension mobility
Last Reply 1 day 13 hours ago.
12 0 0 3 tony.spence
discussion TMS 14.5 with Conductor XC2.4 - Incorrect resource allocation
Last Reply 1 day 19 hours ago.
166 2 0 7 jvodny
discussion No ExpressWay when Publisher is down
Last Reply 1 day 19 hours ago.
22 0 0 2 denis.morgen
discussion Integrate CUCM with MCU RMX2000 Polycom
Last Reply 2 days 7 hours ago.
74 1 0 8 turnerdave1
discussion Alias Searching - Long Delays & Timeouts on Expressway-E
Last Reply 2 days 7 hours ago.
71 0 3 4 david.kelsen
discussion change ip of TMS on TMSXE
Last Reply 4 days 4 hours ago.
3 0 0 0 Ahmed eleshmawi
discussion SX20 standalone and SX20 register over TMS
Last Reply 4 days 7 hours ago.
7 0 0 1 Jens Didriksen
discussion DX80 Windows Touchscreen Drivers ?
Last Reply 4 days 11 hours ago.
243 0 5 5 Ben Claudin
Filter Results
Subject Views Rating Comments Author
EX90: Make Console Cable using CA42 USB Data Cable
Last Reply 1 day 15 hours ago.
9852
5.0
5 eaittala
General TelePresence Troubleshooting Template Questions
Last Reply 1 week 4 days ago.
1503
5.0
1 Matthew Limbrick
How to take Diagnostic logs from a VCS and upload them to a TAC case.
Last Reply 1 month 2 days ago.
76
5.0
0 Melvin Gerardo Barquero Quiros
TC / Option keys
Last Reply 2 months 3 weeks ago.
4107
5.0
13 Marius Nedregaard
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 4 months 2 weeks ago.
29412
5.0
1 Tyler Wilkin
TMS with Conductor Auto Connect - "call back" number is just [email protected]
Last Reply 4 months 3 weeks ago.
899
0.0
10 bvanbenschoten
MCU and Telepresence Server Feature Comparison sheet
Last Reply 4 months 3 weeks ago.
157
0.0
0 Manish Gogna
Cisco SX20 upgrade for Proximity for desktop
Last Reply 4 months 3 weeks ago.
196
0.0
9 Ajith Nayak
Loopback Testing for TelePresence
Last Reply 5 months 5 days ago.
2769
5.0
11 Matthew Limbrick
Cisco Telepresence: How to toggle "Factory Mode" on a CTS GEN 3 display from Production
Last Reply 5 months 3 weeks ago.
2028
4.5
0 David Orzelek
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 6 months 3 weeks ago.
33615
5.0
7 Tyler Wilkin
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 8 months 2 weeks ago.
3491
5.0
3 Paulo Souza
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 9 months 4 days ago.
9850
5.0
7 cdonleyc
Upgrade using WinSCP.pdf
Last Reply 9 months 2 weeks ago.
4151
5.0
4 mubakhta
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 9 months 3 weeks ago.
197
0.0
0 Hem Brahmi
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 11 months 2 weeks ago.
145
0.0
0 ciscomoderator
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 1 year 5 days ago.
216
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 1 year 6 days ago.
2600
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 1 year 2 months ago.
672
0.0
2 hashimoto.kotaro
Upload via TFTP Server revision 2.pdf
Last Reply 1 year 3 months ago.
1559
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 1 year 4 months ago.
1105
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 5 months ago.
562
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 1 year 6 months ago.
536
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 1 year 6 months ago.
1159
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 1 year 9 months ago.
931
5.0
0 Matthew Limbrick
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 8 months 3 weeks ago.
614
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 11 months 1 week ago.
3725
5.0
2 Gonzalo Gasca Meza
blog SX20 and Touch Panel Pairing
Last Reply 1 year 2 months ago.
2590
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 1 year 6 months ago.
946
4.6
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 2 years 1 month ago.
88
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 2 years 1 month ago.
13
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 2 years 1 month ago.
72
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 2 years 7 months ago.
3184
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TMS with proxies
Last Reply 3 years 1 month ago.
1025
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 3 years 8 months ago.
4974
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 10 months ago.
606
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 10 months ago.
783
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 10 months ago.
3912
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 4 years 3 months ago.
10233
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 4 years 4 months ago.
3107
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 4 years 4 months ago.
3714
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 4 years 6 months ago.
2780
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 4 years 8 months ago.
6623
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 8 months ago.
3123
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 9 months ago.
2091
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 10 months ago.
5473
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 5 years 2 weeks ago.
2743
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 5 years 2 months ago.
2786
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 5 years 5 months ago.
4464
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 5 years 5 months ago.
3597
0.0
0 gogasca
Filter Results
TelePresence
Views: 426
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
TelePresence
Views: 1878
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 574
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
TelePresence
Views: 216
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 102
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 96
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 144
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 1410
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 1817
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 1381
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 415
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 303
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 176
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 407
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 1642
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 2156
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 849
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 3901
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 202
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 754
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 13504
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 3.6 (7 ratings)
TelePresence
Views: 208
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
TelePresence
Views: 595
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 3 (1 ratings)
TelePresence
Views: 94
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
TelePresence
Views: 27
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Filter Results

Events

August 1, 2014
Ask the Expert
July 2, 2012
Ask the Expert
October 18, 2011
Ask the Expert
September 12, 2011
Ask the Expert
  • 1
  • 2
  • 3
  • 4
  • 5
August 2, 2010
Ask the Expert
  • 1
  • 2
  • 3
  • 4
  • 5
October 18, 2011
Webcasts
  • 1
  • 2
  • 3
  • 4
  • 5

Announcements

Actions

 

 

Featured Content

Rank Username Points
1 4,559
2 2,876
3 2,700
4 1,630
5 1,063
Rank Username Points
273
53
45
35
10

Popular Discussions

Popular Documents