TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, <a data-cke-saved-href="https://supportforums.cisco.com/video/11930956/factory-reset-ex60ex90-tc51-onwards" href="https://supportforums.cisco.com/video/11930956/factory-reset-ex60ex90-tc51-onwards" "="">Tandberg video, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

I installed Cisco TMS 14.3.2. But when i open web interface in any browser, it is not open. and page not display
18 hours 51 min ago
Hi All,Just to share.I just upgraded my c20 from TC6.0.0 to TC6.3.1 (version that fixes the CVE-2014-0160 -aka Heartbleed bug).The upgrade worked f...
3 days 1 hour ago
Hi all,I have the following setup:CUCM 9.1.1 - SIP trunk to VCS Control,VCS Control has a CUCM Neighbour zone, and a Conductor Neighbour zone.I hav...
5 days 11 min ago
HelloI am trying to manipulate the source Address coming from a VCS Expressway to a VCS Control. Cisco TAC Support is not doing official Support fo...
1 week 1 day ago
Hi everybody,I have a problem with the TMSPE. I have reordered the AD Imported Users and because of this there a serveral users dropped, but this i...
1 week 2 days ago
There are no categories in this community.
Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Replacing Integrator MXP 6000 with single display. C40 vs SX20?
Last Reply 1 hour 54 min ago.
31 0 5.0 8 Wayne De Nardi
discussion how do i know the cause of a reboot in a C40?
Last Reply 9 hours 30 min ago.
28 0 0.0 2 carroyoc
discussion Collaboration Edge and CUCM 8.6.2 ?
Last Reply 12 hours 57 min ago.
127 0 0.0 2 frantzdesrivieres
discussion delegate credential checking with default server certificate
Last Reply 16 hours 34 min ago.
38 0 0.0 1 Rainer S
discussion Cisco TMS Problem
Last Reply 18 hours 51 min ago.
9 0 0.0 0 muhammadtilal2
discussion TMS not opening in my browser
Last Reply 18 hours 55 min ago.
35 0 5.0 3 muhammadtilal2
discussion VCS: Error: Cannot read the Event Log /mnt/harddisk/log/messages.5
Last Reply 21 hours 33 min ago.
206 3 0.0 2 David Anstee
discussion "call send DTMF" on CTS
Last Reply 21 hours 50 min ago.
606 1 0.0 7 Video.Admin
discussion Clock widget wrong on C40
Last Reply 1 day 3 hours ago.
38 0 0.0 9 darrenmckinnon
discussion google mail integrating a WebEx/TelePresence integration... Has anyone performed such a task yet?
Last Reply 1 day 11 hours ago.
14 0 0.0 1 George Thomas
discussion When building a traversal zone between VCScc and VCSew does it matter if VCScc has sw. X4.x and VCSew has sw X8.1.1?
Last Reply 1 day 13 hours ago.
38 0 5.0 5 TNVsupport
discussion How to get premium resolution on existing SX20
Last Reply 1 day 14 hours ago.
25 0 0.0 3 George Thomas
discussion URI calls to vcse
Last Reply 1 day 17 hours ago.
118 0 5.0 20 btmdxnet2
discussion tms phonebook
Last Reply 1 day 17 hours ago.
22 0 0.0 3 LC James
discussion VCS-C 7.2.2 to VCS-E with X8.1.1
Last Reply 1 day 17 hours ago.
100 0 5.0 10 Georg Kehrer
discussion VCS x8.1.1 upgrade, no media through traversal zone
Last Reply 1 day 19 hours ago.
142 0 5.0 9 bertwietzedijk
discussion TC7.1 is now released and available on Cisco.com
Last Reply 1 day 22 hours ago.
460 0 4.8 51 Wayne De Nardi
discussion license upgrade for multisite
Last Reply 1 day 22 hours ago.
23 0 0.0 3 Wayne De Nardi
discussion Is compositing available when dialed into a TMS bridge
Last Reply 1 day 22 hours ago.
20 0 0.0 1 Wayne De Nardi
discussion VCS Uppdate to X8.2.1 or X7.2.3
Last Reply 1 day 22 hours ago.
30 0 0.0 1 Wayne De Nardi
discussion Expressway-C/E VPN-less Jabber DNS issues
Last Reply 1 day 23 hours ago.
398 0 0.0 6 muaazelkamali9
discussion Cisco TelePresence Content Server - Poor Presentation Quality
Last Reply 2 days 3 hours ago.
594 3 0.0 7 Wayne De Nardi
discussion TC7.1.1 and TC6.3.1 with fix for Heartbleed has been released
Last Reply 2 days 4 hours ago.
75 0 0.0 2 Wayne De Nardi
discussion C40 - HDMI 2 Input use
Last Reply 2 days 4 hours ago.
35 0 4.7 6 scottstefan
discussion SX20 and smart TV audio issue
Last Reply 2 days 4 hours ago.
54 0 5.0 3 Wayne De Nardi
Filter Results
Subject Views Rating Comments Author
Suggested Search Rules For VCS-C & VCS-E
Last Reply 3 weeks 6 days ago.
3719
5.0
7 justinferello
VCS - Dial plan example configuration to avoid interworking
Last Reply 1 month 2 days ago.
2663
5.0
9 Paulo Souza
DNS SRV for TelePresence Video Communication Server.pdf
Last Reply 1 month 2 weeks ago.
1455
5.0
2 tomtanig
Regular Expression
Last Reply 1 month 2 weeks ago.
900
5.0
3 tomtanig
CTS-Manager Transition White Paper.pdf
Last Reply 1 month 4 weeks ago.
215
5.0
0 Steve Kapinos
T3 Total TelePresence compatibility Matrix
Last Reply 2 months 2 weeks ago.
503
0.0
2 mlimbric
TMSPE emails to gmail SMTP Via Stunnel2.pdf
Last Reply 3 months 1 week ago.
137
5.0
0 mlimbric
extension mobility on tandberg.pdf
Last Reply 4 months 2 weeks ago.
473
0.0
0 amehla
Troubleshooting a Red X for the Presentation LCD/projector in the CTS GUI
Last Reply 5 months 1 week ago.
1862
5.0
2 ptalamo
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 5 months 1 week ago.
812
5.0
2 Paulo Souza
Upgrade using WinSCP.pdf
Last Reply 5 months 4 weeks ago.
2292
5.0
1 mubakhta
TC / Option keys
Last Reply 6 months 2 weeks ago.
611
5.0
1 mnedrega
Changing Cisco T3 TelePresence endpoint/TCU passwords
Last Reply 7 months 2 weeks ago.
471
5.0
0 twilkin
Cisco Unified Communications Manager (CUCM) - Basic Configuration for IP Phone Calls Final
Last Reply 7 months 3 weeks ago.
497
0.0
0 mlimbric
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 7 months 3 weeks ago.
241
0.0
0 mlimbric
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 7 months 3 weeks ago.
184
0.0
0 mlimbric
T3 TelePresence Troubleshooting -- Document Camera
Last Reply 7 months 3 weeks ago.
136
0.0
0 mlimbric
T3 TelePresence troubleshooting - Digital Natural Audio Module (DNAM)
Last Reply 7 months 3 weeks ago.
161
0.0
0 mlimbric
Troubleshooting EX-Series, MX-Series, SX and C-Series Codecs.
Last Reply 8 months 4 days ago.
3037
5.0
8 Danny De Ridder
Uploading/Installing a COP file to CUCM for CTS 1.8+
Last Reply 8 months 1 week ago.
13208
5.0
1 twilkin
PrecisionHD 4X Camera Connectivity Problems
Last Reply 10 months 3 days ago.
8844
5.0
5 tihopper
TC software - maintenance mode.
Last Reply 10 months 1 week ago.
864
4.7
1 Danny De Ridder
CTS/TX Series Endpoint Software Mapping for Touch 12 and IP Phone Midlets
Last Reply 10 months 1 week ago.
3491
5.0
0 ptalamo
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 10 months 1 week ago.
4321
5.0
4 cdonleyc
CTS 1.7.4 uses new TelePresence QoS Setting Introduced in CUCM 8.0
Last Reply 11 months 3 days ago.
1960
5.0
2 ptalamo
Filter Results
Subject Views Rating Comments Author
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 week 6 days ago.
4
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 month 1 week ago.
5
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 month 1 week ago.
4
0.0
0 gogasca
blog Webrtc demo system
Last Reply 4 months 3 weeks ago.
1166
5.0
0 gg608f@att.com
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 7 months 3 days ago.
1415
5.0
1 gg608f@att.com
blog Troubleshooting TMS with proxies
Last Reply 1 year 2 weeks ago.
777
0.0
0 tlefebve
blog CTS Manager - Understanding EWS Integration
Last Reply 1 year 7 months ago.
4493
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 1 year 9 months ago.
597
0.0
0 ptalamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 1 year 10 months ago.
632
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 1 year 10 months ago.
3075
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 2 years 3 months ago.
8191
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 2 years 4 months ago.
2997
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 2 years 4 months ago.
3339
5.0
0 ptalamo
blog CTS Diagnostics 0.1(1002)
Last Reply 2 years 6 months ago.
2715
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 2 years 7 months ago.
5369
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 2 years 7 months ago.
2894
0.0
0 ptalamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 2 years 9 months ago.
2074
0.0
0 ptalamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 2 years 10 months ago.
5083
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 3 years 1 day ago.
2348
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 3 years 1 month ago.
2535
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 3 years 4 months ago.
3004
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 3 years 5 months ago.
3387
0.0
0 gogasca
blog CTS System - TIP analysis for P2P Call
Last Reply 3 years 5 months ago.
2181
0.0
0 gogasca
blog CTS System - Basic P2P call between CTS 1000 and CTS 500
Last Reply 3 years 5 months ago.
2776
0.0
0 gogasca
Filter Results
TelePresence
Views: 6
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
TelePresence
Views: 5
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Cisco Support Community Expert series WebcastCable Modem Termination Systems (CMTS): Architecture, Configuration and TroubleshootingSpeaker...
TelePresence
Views: 4
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
Tim Walker is an escalation engineer within the Cisco TelePresence Solutions Group (TSG) in Cisco’s Technical Assistance Center, Reston,...
by timwalk
TelePresence
Views: 218
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
TelePresence
Views: 2
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
TelePresence
Views: 2
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
This video demonstrates the Factory Reset Procedure on Ex series using the Power Button. Please find the steps below which were performed :...
TelePresence
Views: 1022
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 5 (1 ratings)
This video demonstrates how to adjust the camera cluster of a TX9000/TX92000 unit.
by panholt
TelePresence
Views: 71
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
During the live event you get hints and solutions for troubleshooting video call flows that traverse the video communications server (VCS)...
by manjan
TelePresence
Views: 80
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 5 (2 ratings)
Commands required .SSH Session 1 :1. touch /tmp/noboot2. tsh3. xcommnad boot4. cd /apps/camera-rescue5. python...
TelePresence
Views: 39
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 5 (1 ratings)
TelePresence
Views: 1
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
The video shows how you can upgrade Precision HD 4x Camera with Manual Upgrade procedure. We upgrade the camera manually since it is...
TelePresence
Views: 95
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
The video demonstrates how to reset the Cisco TelePresence 8" to factory defaults.
TelePresence
Views: 413
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 5 (1 ratings)
TelePresence
Views: 1
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
TelePresence
Views: 1
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
This video demonstrates how to join a Telepresence conference when we are out of office with the help of Cisco Jabber for Telepresence....
by gcheria
TelePresence
Views: 161
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 5 (1 ratings)
Cisco TelePresenceVideo Communications Server Update - Video from Live Webcast
TelePresence
Views: 116
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
This short recording describes how to use camera presets, place a call, and how to share content using the Cisco Touch 8" running TC4.2 SW.
TelePresence
Views: 95
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (0 ratings)
I login to a Tandberg VCS 6x, TMS 12.x, and Codian 4200 MCU and show the web pages.
TelePresence
Views: 216
  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 2 (1 ratings)
Filter Results

Events

November 28th, 2012
Ask the Expert
with Mahesh Anjan Welcome to the Cisco Support Community Ask the Expert conversation. Welcome to the Cisco Support Community Ask the Expert conversati...
  • 1
  • 2
  • 3
  • 4
  • 5
November 28th, 2012
Webcasts
With Mahesh AnjanThis is the slides for the live webcast.During the live event you will get hints and solutions for troubleshooting video call flows t...
  • 1
  • 2
  • 3
  • 4
  • 5
July 2nd, 2012
Ask the Expert
With Andreas WintervoldWelcome to the Cisco Support Community Ask the Expert conversation with Cisco  expert Andreas Wintervold. This is an opportunit...
  • 1
  • 2
  • 3
  • 4
  • 5
June 26th, 2012
Ask the Expert
With Tim WalkerWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn from Cisco expert Tim Walker on how...
  • 1
  • 2
  • 3
  • 4
  • 5
June 26th, 2012
Webcasts
During the live event, Cisco subject matter expert Tim Walker provided an overview of how to properly install the Cisco TelePresence Management Suite...
  • 1
  • 2
  • 3
  • 4
  • 5
October 18th, 2011
Webcasts
This document contains the slides for the Cisco TelePresence Video Communication Server Update Live Webcast.
  • 1
  • 2
  • 3
  • 4
  • 5
October 18th, 2011
Ask the Expert
With Arne B. Østensen Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about the Cisco TelePresence...
  • 1
  • 2
  • 3
  • 4
  • 5
September 12th, 2011
Ask the Expert
With Andrew Beezley Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask Cisco subject matter expert Andr...
  • 1
  • 2
  • 3
  • 4
  • 5
August 2nd, 2010
Ask the Expert
Welcome to the Cisco Networking Professionals Ask the Expert  conversation. This is an opportunity to learn about Cisco TelePresence Installations and...
  • 1
  • 2
  • 3
  • 4
  • 5

Actions

Login or Register to take actions

Popular Discussions

Popular Documents