TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi, I have this issue where my physical TMS Server time will be correct but when you access TMS through your web browser the time at the bottom wi...
3 hours 54 min ago
Hi, I added VCS-C server for provisioning I am getting TMS Provisioning Extension service status failed. Both Device and User status as failed. I...
4 hours 41 min ago
Hi We have a client that is suffering some difficulty with a touch 8 panel. The problem we are finding is that the panel does not communicate with...
5 hours 30 min ago
Hi everybody, I'm encountering an issue on CISCO Tandberg C20 that I have upgraded from TC5.4.x to TC7.3.5 The endpoint is working properly, exce...
6 hours 43 min ago
Hi, I tried the MRA on CP-8865 & DX80. The CP-8865 have QR code scan when startup the phone.But the DX80 have not QR code scan when startup the...
13 hours 25 min ago
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Subject Views Votes Rating Replies Last replied by
discussion QSL Express requiered to TMS
Last Reply 1 week 2 days ago.
6 0 0 1 Patrick Sparkman
discussion Bridge Utilization Report Missing
Last Reply 1 week 2 days ago.
31 0 5 5 Patrick Sparkman
discussion TMS with a Conductor cluster?
Last Reply 1 week 2 days ago.
418 0 5 5 Patrick Sparkman
discussion Can't access Web interface after performing an upgrade to TC7.3.5 on Cisco Tandberg C20
Last Reply 1 week 2 days ago.
9 0 0 1 Patrick Sparkman
discussion VCS-C AD Integeration
Last Reply 1 week 2 days ago.
22 0 0 3 Patrick Sparkman
discussion MX800 and WebEx on Prem
Last Reply 1 week 2 days ago.
215 1 0 3 Patrick Sparkman
discussion What are "unexpected packets" reported in VCS (and/or VCS-E) statistics
Last Reply 1 week 2 days ago.
13 0 0 2 Douglas Baggett
discussion SX20 incoming issue
Last Reply 1 week 2 days ago.
31 0 3.5 6 Gomzy
discussion MCU Pin
Last Reply 1 week 2 days ago.
11 0 5 3 Alexander Anoshin
discussion Camera radiating suspect signal
Last Reply 1 week 3 days ago.
3 0 0 4 gmit2009gmit
discussion MX300 Over Collab Edge
Last Reply 1 week 3 days ago.
11 0 5 1 Wayne DeNardi
discussion SRV Mobile Remote access
Last Reply 1 week 3 days ago.
4 0 0 1 Wayne DeNardi
discussion End of Sale (EoS)/End of Life (EoL) Clarification on Cisco TelePresence System 1700 MXP
Last Reply 1 week 3 days ago.
22 0 5 4 Cameron Octavio
discussion TelePresence CTS-500 sysop log full of INFO Phone UI version messages, phone keeps initializing / setting up network
Last Reply 1 week 3 days ago.
0 0 0 0 DavidAvery
discussion Use CMR with JabberGuest
Last Reply 1 week 3 days ago.
1 0 0 0 CARL VON HASSEL
discussion IX5000 Presentation Bandwidth
Last Reply 1 week 3 days ago.
0 0 0 0 Anthony_alc
discussion Multiparty licensing with Conductor Essentials
Last Reply 1 week 3 days ago.
50 0 0 7 ruben.montes
discussion Block Calls to Specific Number on MRA
Last Reply 1 week 3 days ago.
6 0 0 1 Jaime Valencia
discussion Import CUCM end users to DX70 endpoint.
Last Reply 1 week 3 days ago.
0 0 0 0 M.Kemal YENIGUN
discussion How modify LayOut DX70,DX80 in Video conference
Last Reply 1 week 6 days ago.
24 0 0 2 gken2015moncada
discussion SX 80 Questions
Last Reply 1 week 6 days ago.
6090 1 5 7 corneliss
discussion Jabber doesn't get dual window when presentation from MSE85xx
Last Reply 1 week 6 days ago.
25 0 0 7 kabiru_acer
discussion How long telepresence content Server can Recording ?
Last Reply 2 weeks 6 min ago.
23 0 0 4 Wayne DeNardi
discussion TMS 15.0.1 phonebooks on sx10
Last Reply 2 weeks 10 hours ago.
51 0 0 3 Patrick Sparkman
discussion TPS - VIrtual but not on UCS hardware
Last Reply 2 weeks 11 hours ago.
19 0 0 1 Patrick Sparkman
Filter Results
Subject Views Ratingsort ascending Comments Author
Cisco Unified Communications Manager (CUCM) - Basic Configuration for IP Phone Calls Final
Last Reply 2 years 8 months ago.
618
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 6 months ago.
562
0.0
0 Matthew Limbrick
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 2 years 8 months ago.
224
0.0
0 Matthew Limbrick
T3 TelePresence Troubleshooting -- Document Camera
Last Reply 2 years 8 months ago.
182
0.0
0 Matthew Limbrick
T3 TelePresence troubleshooting - Digital Natural Audio Module (DNAM)
Last Reply 2 years 8 months ago.
328
0.0
0 Matthew Limbrick
New Software Download Procedure for TelePresence Endpoints running TC Software
Last Reply 3 years 3 weeks ago.
2346
5.0
0 scpage
Placing call from GUI works great but can't call from SX20
Last Reply 3 years 1 month ago.
488
0.0
2 coolpants
Cisco TelePresence Conductor XC2.0 - Security Enhancement.pdf
Last Reply 3 years 1 month ago.
280
0.0
0 tomtanig
Cisco TelePresence Conductor XC2.0 - Support Unified Communications Manager.pdf
Last Reply 3 years 1 month ago.
491
0.0
0 tomtanig
Cisco TelePresence Conductor XC2.0 - Support Resource Optimization.pdf
Last Reply 3 years 1 month ago.
323
0.0
0 tomtanig
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 9 months ago.
660
0.0
2 Matthew Limbrick
SX20 PrecisionHD 4x Camera (CTS-PHD-1080P4XS2) Fails to Boot Due to Corrupt Software Image.
Last Reply 3 years 1 month ago.
47949
0.0
6 Chad Patterson
Touch panel stuck on "Establishing Connection" during TX or CTS new install
Last Reply 3 years 1 month ago.
734
0.0
0 Tyler Wilkin
Cisco Telepresence System CTS Recommended SW Upgrade path
Last Reply 3 years 4 months ago.
866
0.0
0 David Orzelek
Troubleshooting Unified Communication Manager and Cisco Telepresence Video Communication Server Integration- Slides from Webcast
Last Reply 3 years 3 months ago.
1577
0.0
0 ciscomoderator
Upload via TFTP Server revision 2.pdf
Last Reply 1 year 3 months ago.
1559
0.0
1 mubakhta
VCS Starter Pack (x7 1) - AD Integration.pdf
Last Reply 3 years 7 months ago.
626
0.0
0 cdonleyc
Troubleshooting TelePresence with Mac Tips and Tricks.pdf
Last Reply 3 years 7 months ago.
592
0.0
0 cdonleyc
Cisco TelePresence Synch with Edge95MXP - Troubleshooting.pdf
Last Reply 3 years 7 months ago.
510
0.0
0 cdonleyc
Cisco Unified Communications Manager (CUCM) - Basic Configuration for IP Phone Calls.pdf
Last Reply 3 years 7 months ago.
15000
5.0
0 cdonleyc
How to Adjust the Resistance of Your EX90 Camera to Motion
Last Reply 3 years 7 months ago.
370
0.0
0 mapotter
CTS-Manager Exchange 2007 to Exchange 2010 Migration Troubleshooting
Last Reply 3 years 6 months ago.
1338
0.0
0 Tyler Wilkin
T3 TelePresence troubleshooting - Digital Natural Audio Module (DNAM).pdf
Last Reply 3 years 7 months ago.
1002
0.0
0 cdonleyc
Connecting RS232 Console Cable to Codian MCU to Capture Logging.pdf
Last Reply 3 years 7 months ago.
848
0.0
0 cdonleyc
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 1 year 9 months ago.
618
0.0
1 cdonleyc
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