TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi, I have this issue where my physical TMS Server time will be correct but when you access TMS through your web browser the time at the bottom wi...
3 hours 54 min ago
Hi, I added VCS-C server for provisioning I am getting TMS Provisioning Extension service status failed. Both Device and User status as failed. I...
4 hours 41 min ago
Hi We have a client that is suffering some difficulty with a touch 8 panel. The problem we are finding is that the panel does not communicate with...
5 hours 30 min ago
Hi everybody, I'm encountering an issue on CISCO Tandberg C20 that I have upgraded from TC5.4.x to TC7.3.5 The endpoint is working properly, exce...
6 hours 43 min ago
Hi, I tried the MRA on CP-8865 & DX80. The CP-8865 have QR code scan when startup the phone.But the DX80 have not QR code scan when startup the...
13 hours 25 min ago
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Filter Results
Subject Views Votes Rating Repliessort ascending Last replied by
discussion TC7.3.0 websnapshots broken even further (by design)
Last Reply 6 months 2 weeks ago.
2590 10 4.73958 88 Wayne DeNardi
discussion TMS 13.2 + Provisioning extension is out
Last Reply 3 years 10 months ago.
8953 0 5 75 Paula Talamo
discussion TC7.3.3 is released
Last Reply 6 months 4 weeks ago.
5187 0 4.875 62 cpadilla.janestreet
discussion TC7.1 is now released and available on Cisco.com
Last Reply 1 year 7 months ago.
1705 0 4.86905 60 Patrick Sparkman
discussion C40 not booting
Last Reply 3 months 1 week ago.
9504 0 4.6 58 Ravi Yadav
discussion Critical OpenSSL bug in VCS (and others) CVE-2014-0160
Last Reply 2 years 1 week ago.
3551 3 5 58 Patrick Sparkman
discussion C40 Layout and wallpaper issue
Last Reply 2 years 6 months ago.
5401 2 0 56 Chris Swinney
discussion I don't receive video & audio from cisco jabber client
Last Reply 2 years 9 months ago.
1252 0 5 47 ahmashar
discussion Cisco VCS SIP and H323 Troubleshooting Tool
Last Reply 1 year 7 months ago.
7119 0 5 45 Paul Richardson
discussion No Movi User CDR Reports in TMS
Last Reply 3 years 9 months ago.
5159 0 4 44 kabiru_acer
discussion Accessing the Root Interface from Saturn Prompt - C90
Last Reply 4 months 2 weeks ago.
3449 0 4.85714 41 jiachwl2009
discussion Problem registering movi to VCSe (VCSc working)
Last Reply 2 years 10 months ago.
3263 0 5 40 Martin Koch
discussion Conductor XC2.2 and TMS 14.3 Automatic Connect
Last Reply 2 years 7 months ago.
2362 0 5 39 Paulo Souza
discussion Ask the Expert: Cisco TelePresence for the Enterprise
Last Reply 1 year 8 months ago.
932 0 4.81818 37 wisit_jan
discussion TMS 14.4, TMSPE 1.2, and TMSXE 4.0 are now available on cisco.com
Last Reply 1 year 9 months ago.
1679 0 5 37 Chris Swinney
discussion Why replace MSE 8510 MCU 4.4 with Telepresence Server (3.1)
Last Reply 1 year 6 months ago.
3794 0 4.9375 35 Patrick Sparkman
discussion TMS 14.2, TMSPE 1.1, and TMSXE 3.1 released
Last Reply 3 years 3 hours ago.
3478 0 4.6 35 Paula Talamo
discussion HTTP Exception after migrating TMS with TMSPE
Last Reply 3 years 1 month ago.
7064 0 5 35 Chris Swinney
discussion Unable to upgrade C-series from TC6.0 to TC6.x through TMS
Last Reply 1 year 6 months ago.
3829 2 8.21429 34 juriss
discussion Cisco Telepresence ISDN Link with SX20
Last Reply 1 year 6 months ago.
13006 0 4.625 34 Wayne DeNardi
discussion VCS ExpressWay and Control on Different Versions
Last Reply 2 years 1 month ago.
4137 0 3.55 33 Wayne DeNardi
discussion VCS 7.2 Compatibility
Last Reply 3 years 6 months ago.
3028 0 5 33 tomtanig
discussion Issues with SIP when registered to VCSE
Last Reply 3 years 10 months ago.
3800 0 5 33 tomtanig
discussion CE8.0.0 - Collaboration Endpoint Software 8.0.0 is released
Last Reply 3 months 2 weeks ago.
1021 0 5 31 Magnus Ohm
discussion Issue with external proxy registered Jabber client making external calls
Last Reply 2 years 7 months ago.
2768 1 7 31 Chris Swinney
Filter Results
Subject Views Rating Commentssort ascending Author
TC / Option keys
Last Reply 2 months 3 weeks ago.
4107
5.0
13 Marius Nedregaard
Loopback Testing for TelePresence
Last Reply 5 months 1 week ago.
2769
5.0
11 Matthew Limbrick
TMS with Conductor Auto Connect - "call back" number is just [email protected]
Last Reply 4 months 3 weeks ago.
899
0.0
10 bvanbenschoten
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 40 min 4 sec ago.
33766
5.0
9 Tyler Wilkin
Cisco SX20 upgrade for Proximity for desktop
Last Reply 4 months 4 weeks ago.
196
0.0
9 Ajith Nayak
VCS - Dial plan example configuration to avoid interworking
Last Reply 2 years 1 month ago.
9065
5.0
9 Paulo Souza
Troubleshooting EX-Series, MX-Series, SX and C-Series Codecs.
Last Reply 2 years 8 months ago.
4177
5.0
8 Danny De Ridder
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 9 months 5 days ago.
9850
5.0
7 cdonleyc
Suggested Search Rules For VCS-C & VCS-E
Last Reply 2 years 1 month ago.
6657
5.0
7 Justin Ferello
SX20 PrecisionHD 4x Camera (CTS-PHD-1080P4XS2) Fails to Boot Due to Corrupt Software Image.
Last Reply 3 years 1 month ago.
47949
0.0
6 Chad Patterson
EX90: Make Console Cable using CA42 USB Data Cable
Last Reply 3 days 6 hours ago.
9852
5.0
5 eaittala
Capture CTS logs and upload them to a TAC case
Last Reply 2 years 2 weeks ago.
6248
5.0
5 Tyler Wilkin
PrecisionHD 4X Camera Connectivity Problems
Last Reply 2 years 10 months ago.
10684
5.0
5 tihopper
Upgrade using WinSCP.pdf
Last Reply 9 months 2 weeks ago.
4151
5.0
4 mubakhta
CTS-Manager Transition White Paper.pdf
Last Reply 1 year 6 months ago.
536
5.0
3 Steve Kapinos
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 8 months 2 weeks ago.
3491
5.0
3 Paulo Souza
Regular Expression
Last Reply 2 years 2 months ago.
1272
5.0
3 tomtanig
Cisco Telepresence - 302011_ALARM_CCS_BANDWIDTH_FAILURE error CTMS 1.8 TC5 interop
Last Reply 3 years 8 months ago.
788
5.0
3 David Orzelek
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 1 year 3 months ago.
672
0.0
2 hashimoto.kotaro
Placing call from GUI works great but can't call from SX20
Last Reply 3 years 1 month ago.
488
0.0
2 coolpants
SX20 verificaiton
Last Reply 3 years 1 month ago.
519
5.0
2 coolpants
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 9 months ago.
660
0.0
2 Matthew Limbrick
Factory Reset a CTS endpoint
Last Reply 1 year 1 week ago.
2600
5.0
2 Tyler Wilkin
DNS SRV for TelePresence Video Communication Server.pdf
Last Reply 2 years 2 months ago.
2161
5.0
2 tomtanig
EX90: Making a Console Cable and Consoling In
Last Reply 3 years 1 month ago.
5548
5.0
2 eaittala
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 8 months 3 weeks ago.
614
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 11 months 1 week ago.
3747
5.0
2 Gonzalo Gasca Meza
blog SX20 and Touch Panel Pairing
Last Reply 1 year 2 months ago.
2605
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 1 year 6 months ago.
949
4.6
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 2 years 1 month ago.
88
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 2 years 1 month ago.
13
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 2 years 1 month ago.
72
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 2 years 7 months ago.
3188
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TMS with proxies
Last Reply 3 years 1 month ago.
1026
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 3 years 8 months ago.
4974
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 10 months ago.
606
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 10 months ago.
783
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 10 months ago.
3918
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 4 years 3 months ago.
10241
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 4 years 4 months ago.
3107
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 4 years 5 months ago.
3715
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 4 years 6 months ago.
2780
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 4 years 8 months ago.
6626
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 8 months ago.
3123
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 9 months ago.
2091
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 10 months ago.
5473
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 5 years 2 weeks ago.
2743
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 5 years 2 months ago.
2787
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 5 years 5 months ago.
4475
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 5 years 5 months ago.
3597
0.0
0 gogasca
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (2 ratings)
TelePresence
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Overall Rating: 3.6 (7 ratings)
TelePresence
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Overall Rating: 0 (0 ratings)
TelePresence
Views: 595
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Overall Rating: 3 (1 ratings)
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