TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi folks,We are deploying a new project with Mobile Remote Access solution in order to allow Jabber client to communicate from internet. These are...
8 hours 43 min ago
Hi , I would like to know why my MPS 800 keeps showing hight cpu 88% . They say  to kill the process BUSYBOX. Why this happens ? To  what this proc...
by efrota
9 hours 29 min ago
Ok all you supper CISCO Telepresence/Network GURU's :)  I got one for you.Senario:VTC MXP along with Codian 4510 registered to VCS Control.   Expre...
2 days 22 hours ago
Hi,I ran into recent problem synchronizing CUCM 8.6.2(b) into CTSman 1.9.1CTSMan is getting an Error message: 502407 Details   ID:502407Severity:cr...
3 days 6 hours ago
I am trying to get a copy of the mounting hole template for the cts-cam60-brkt, the wall mount for eh P60 Camera.  Is there such a thing available?...
3 days 7 hours ago
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Subject Views Votes Rating Replies Last replied by
discussion Unified Communications Traversal zone tunnel (NAT Reflection)
Last Reply 6 min 33 sec ago.
159 1 0.0 2 dpuranik
discussion Dialing SIP Voice Calls To SIP Trunk (Avaya SM)
Last Reply 6 hours 47 min ago.
31 0 5 4 frank.calderon
discussion MRA on Expressway - No audio for Jabber calls
Last Reply 8 hours 43 min ago.
0 0 0.0 0 Paulo Souza
discussion Busy Box MPS800
Last Reply 9 hours 29 min ago.
3 0 0.0 0 efrota
discussion Cisco MCU 5320 supported device
Last Reply 11 hours 1 min ago.
2 0 0.0 2 Patrick Sparkman
discussion Cisco Telepresence Management Suite Monitoring Java error
Last Reply 2 weeks 3 days ago.
10 0 5 2 Patrick Sparkman
discussion Cisco Telepresence Management Suite Monitoring Java error
Last Reply 2 weeks 3 days ago.
40 0 5 2 Patrick Sparkman
discussion What VCS-E and VCS-C ports to change in an upgradde from 7.2.4 to 8.5.1
Last Reply 1 week 1 day ago.
15 0 0.0 3 Patrick Sparkman
discussion MCU 4501 does not show active conference
Last Reply 12 hours 21 min ago.
11 0 0.0 5 Patrick Sparkman
discussion TMSXE Connection to TMS Cluster
Last Reply 13 hours 36 min ago.
6 0 5 2 Frank P
discussion Conductor Application Failure
Last Reply 13 hours 50 min ago.
284 2 0.0 4 Manuel Lopez
discussion Check CPU Usage in MCU MPS
Last Reply 14 hours 1 min ago.
407 0 5 11 franklin.nascimento
discussion VCS-C to VCS-E manually start SIP Connection
Last Reply 14 hours 3 min ago.
18 0 5 3 furdog
discussion TMS migration(upgrading and changing server)
Last Reply 18 hours 10 min ago.
2720 0 4 14 shaocan huang
discussion Call Manager v10.0
Last Reply 1 day 11 min ago.
19 0 5 1 Manish Gogna
discussion Configuration ExpresswayC /E 8.5 for B2B Calls fails to external domains
Last Reply 1 day 4 hours ago.
23 0 0.0 5 George Thomas
discussion Jabber Video Integration
Last Reply 1 day 8 hours ago.
35 0 0.0 4 Jonathan Schulenberg
discussion TMS scheduling resilliency with Conductor
Last Reply 1 day 9 hours ago.
21 0 5 4 Daniel Isham
discussion EXPWY after release keys
Last Reply 1 day 19 hours ago.
14 0 0.0 2 YAARUB.F MILAD
discussion Video Conference Implmentation
Last Reply 1 day 21 hours ago.
32 0 0.0 2 Jens Didriksen
discussion Cisco TelePresence Server MSE 8710 for muti conferencing
Last Reply 2 days 6 hours ago.
12 0 0.0 1 Patrick Sparkman
discussion 802.1X Authentication with InTouch
Last Reply 2 days 14 hours ago.
16 0 0.0 2 Lisa Latour
discussion H225 NETWORK ERROR AND MORE PROBLEM
Last Reply 2 days 22 hours ago.
9 0 0.0 0 Chet Cronin
discussion CTSMan 1.9.1 and CUCM 8.6.2 sync problems Error 502407
Last Reply 3 days 6 hours ago.
3 0 0.0 0 Sebastian Pietraszek
discussion CTS-CTRL-DV10=
Last Reply 3 days 6 hours ago.
605 0 5 3 traedwar
Filter Results
Subject Views Rating Comments Author
Factory Reset a CTS endpoint
Last Reply 3 weeks 4 days ago.
1677
5.0
1 Tyler Wilkin
Uploading/Installing a COP file to CUCM for CTS 1.8+
Last Reply 1 month 2 weeks ago.
21524
5.0
4 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 1 month 3 weeks ago.
75
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 1 month 4 weeks ago.
528
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 2 months 1 week ago.
1288
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 6 months 4 weeks ago.
456
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 7 months ago.
376
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0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 5 months 1 day ago.
429
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 2 years 3 months ago.
940
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 7 months 4 weeks ago.
338
5.0
0 Matthew Limbrick
Upgrade using WinSCP.pdf
Last Reply 7 months 3 weeks ago.
3278
5.0
3 mubakhta
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 1 month ago.
597
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 10 months 2 weeks ago.
396
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 10 months 2 weeks ago.
486
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 8 months 1 week ago.
160
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 8 months 2 weeks ago.
589
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 11 months 3 days ago.
196
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 10 months 1 week ago.
1365
0.0
1 steterry
Telepresence Technology - Capturing logs and Troubleshooting
Last Reply 10 months 3 weeks ago.
311
0.0
0 Muthurani Lavanya Paneerselvam
Telepresence Technology
Last Reply 11 months 1 week ago.
312
0.0
0 Muthurani Lavanya Paneerselvam
Capture CTS logs and upload them to a TAC case
Last Reply 11 months 1 week ago.
5429
5.0
5 Tyler Wilkin
Suggested Search Rules For VCS-C & VCS-E
Last Reply 1 year 1 week ago.
5019
5.0
7 Justin Ferello
VCS - Dial plan example configuration to avoid interworking
Last Reply 1 year 1 week ago.
6735
5.0
9 Paulo Souza
DNS SRV for TelePresence Video Communication Server.pdf
Last Reply 1 year 3 weeks ago.
1817
5.0
2 tomtanig
Regular Expression
Last Reply 1 year 3 weeks ago.
1111
5.0
3 tomtanig
Filter Results
Subject Views Rating Comments Author
blog SX20 and Touch Panel Pairing
Last Reply 1 month 1 week ago.
612
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 5 months 3 weeks ago.
384
4.0
0 Ayodeji oladipo Okanlawon
blog Webrtc demo system
Last Reply 7 months 2 weeks ago.
2527
5.0
1
blog Troubleshooting TelePresence B2B Calls
Last Reply 3 years 11 months ago.
43
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 4 months ago.
7
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 4 years 5 months ago.
43
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 6 months ago.
2247
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 22 hours ago.
862
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 7 months ago.
4748
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 2 years 9 months ago.
600
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 2 years 9 months ago.
739
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 2 years 9 months ago.
3492
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 2 months ago.
9190
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 3 months ago.
3057
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 3 months ago.
3535
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 5 months ago.
2760
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 6 months ago.
6278
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 7 months ago.
3052
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 3 years 8 months ago.
2087
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 3 years 9 months ago.
5337
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 3 years 11 months ago.
2563
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 1 month ago.
2652
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 3 months ago.
3567
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 4 months ago.
3501
0.0
0 gogasca
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by gcheria
TelePresence
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Overall Rating: 3.7 (3 ratings)
TelePresence
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TelePresence
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Overall Rating: 2 (1 ratings)
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