TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hello, I've a client going through a domain name changing process, and I'm just trying to define the scope of changes and impact on their VCS-centr...
41 min 31 sec ago
Hi, I have this issue where my physical TMS Server time will be correct but when you access TMS through your web browser the time at the bottom wi...
10 hours 11 min ago
Hi, I added VCS-C server for provisioning I am getting TMS Provisioning Extension service status failed. Both Device and User status as failed. I...
10 hours 58 min ago
Hi I have a Telepresence CTS-500-37 which has been working and recently the 7975 phone has started jumping back and forth in the Midlet from displa...
1 day 1 hour ago
Hello everyone We are installed several IX5000 and we checked the presentation bandwidth for 30FPS is not the same that we can read in the Cisco g...
1 day 4 hours ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion SX20 standalone and SX20 register over TMS
Last Reply 18 sec ago.
0 0 0 1 Jens Didriksen
discussion DX80 Windows Touchscreen Drivers ?
Last Reply 3 hours 37 min ago.
223 0 5 5 Ben Claudin
discussion TPS-Upgrade 4.3(1.13) on VMware - Error: "Current license or ESXi version prohibits execution of the requested operation"
Last Reply 5 hours 5 min ago.
43 0 0 6 MichaelFFM
discussion Multiway breaks calls between codecs running CE8.1 and TX1310 immersive systems
Last Reply 7 hours 10 min ago.
9 0 0 2 Athonia Cappelli
discussion VCSC down but needs to do mutisite calls through mcu
Last Reply 9 hours 19 min ago.
4 0 0 1 Patrick Sparkman
discussion President
Last Reply 9 hours 20 min ago.
6 0 0 1 Patrick Sparkman
discussion Telepresence Server Event Logs Truncating Conference Name
Last Reply 10 hours 4 min ago.
0 0 0 0 blacklotus7772
discussion HOW TO GET TWO WAY AUDIO BETWEEN A PC AND C90 PROFILE SYSTEM
Last Reply 10 hours 19 min ago.
13 0 0 3 Patrick Sparkman
discussion Auto answer config for SX-20
Last Reply 10 hours 29 min ago.
8 0 0 1 Patrick Sparkman
discussion How to upgrade telepresence endpoints in bulk using TMS v14.6 ?
Last Reply 17 hours 46 min ago.
8 0 5 4 amine..dahel
discussion IX5000 dials to TPS showing 1 screen only?
Last Reply 19 hours 15 min ago.
130 0 5 9 0600648902
discussion CISCO C40
Last Reply 1 day 3 hours ago.
4 0 0 2 ZerevanSiso
discussion How to disable the users access for option "Auto Answer" by Remote Control (SX20 TC7.3.3)
Last Reply 1 day 3 hours ago.
40 0 5 9 Patrick Sparkman
discussion Search Rules and Transforms Configuration
Last Reply 1 day 9 hours ago.
0 0 0 1 Patrick Sparkman
discussion Customize Touch 10 Panel
Last Reply 1 day 9 hours ago.
0 0 0 1 Patrick Sparkman
discussion C60 Automatic Gain Compensation on the Output?
Last Reply 1 day 9 hours ago.
0 0 0 0 topherbarnett53
discussion SX 20 Multi Site Licensing
Last Reply 1 day 11 hours ago.
269 0 5 5 sijo.mathew
discussion MX800 Multisite Conferencing
Last Reply 1 day 12 hours ago.
3 0 0 1 Patrick McCarthy
discussion SX10 registered to CUCM
Last Reply 1 day 12 hours ago.
0 0 0 0 alarics
discussion Telepresence Conductor
Last Reply 1 day 13 hours ago.
60 1 0 2 Kirill Glushenkov
discussion Cisco TMS application time incorrect
Last Reply 1 day 19 hours ago.
43 0 5 4 corneliss
discussion TMS AD Linked Groups Not Updating
Last Reply 1 day 21 hours ago.
96 1 5 5 Alex Massey
discussion Expressway dual domain and NIC interface issue
Last Reply 1 day 22 hours ago.
15 0 0 2 Jaime Valencia
discussion cisco SX-20 with multiple video source
Last Reply 2 days 15 min ago.
40 0 0 5 Wayne DeNardi
discussion Resolution and fps for MX700 for internet BW 2.5 Mbps
Last Reply 2 days 26 min ago.
19 0 0 5 Wayne DeNardi
Filter Results
Subject Views Rating Comments Author
General TelePresence Troubleshooting Template Questions
Last Reply 1 week 8 hours ago.
1450
5.0
1 Matthew Limbrick
How to take Diagnostic logs from a VCS and upload them to a TAC case.
Last Reply 4 weeks 11 hours ago.
74
5.0
0 Melvin Gerardo Barquero Quiros
TC / Option keys
Last Reply 2 months 2 weeks ago.
4014
5.0
13 Marius Nedregaard
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 4 months 1 week ago.
29026
5.0
1 Tyler Wilkin
TMS with Conductor Auto Connect - "call back" number is just [email protected]
Last Reply 4 months 2 weeks ago.
892
0.0
10 bvanbenschoten
MCU and Telepresence Server Feature Comparison sheet
Last Reply 4 months 3 weeks ago.
144
0.0
0 Manish Gogna
Cisco SX20 upgrade for Proximity for desktop
Last Reply 4 months 3 weeks ago.
192
0.0
9 Ajith Nayak
Loopback Testing for TelePresence
Last Reply 5 months 1 day ago.
2678
5.0
11 Matthew Limbrick
Cisco Telepresence: How to toggle "Factory Mode" on a CTS GEN 3 display from Production
Last Reply 5 months 2 weeks ago.
2021
4.5
0 David Orzelek
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 6 months 3 weeks ago.
33358
5.0
7 Tyler Wilkin
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 8 months 2 weeks ago.
3491
5.0
3 Paulo Souza
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 8 months 4 weeks ago.
9818
5.0
7 cdonleyc
Upgrade using WinSCP.pdf
Last Reply 9 months 1 week ago.
4138
5.0
4 mubakhta
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 9 months 3 weeks ago.
195
0.0
0 Hem Brahmi
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 11 months 1 week ago.
145
0.0
0 ciscomoderator
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 1 year 1 day ago.
215
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 1 year 1 day ago.
2562
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 1 year 2 months ago.
661
0.0
2 hashimoto.kotaro
Upload via TFTP Server revision 2.pdf
Last Reply 1 year 3 months ago.
1552
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 1 year 4 months ago.
1096
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 5 months ago.
562
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 1 year 6 months ago.
534
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 1 year 6 months ago.
1157
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 1 year 8 months ago.
914
5.0
0 Matthew Limbrick
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 9 months ago.
660
0.0
2 Matthew Limbrick
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 8 months 3 weeks ago.
614
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 11 months 6 days ago.
3714
5.0
2 Gonzalo Gasca Meza
blog SX20 and Touch Panel Pairing
Last Reply 1 year 2 months ago.
2560
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 1 year 6 months ago.
942
4.6
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 2 years 3 weeks ago.
88
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 2 years 1 month ago.
13
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 2 years 1 month ago.
72
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 2 years 7 months ago.
3181
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TMS with proxies
Last Reply 3 years 1 month ago.
1023
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 3 years 8 months ago.
4972
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 10 months ago.
606
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 10 months ago.
782
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 10 months ago.
3907
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 4 years 3 months ago.
10221
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 4 years 4 months ago.
3107
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 4 years 4 months ago.
3713
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 4 years 6 months ago.
2780
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 4 years 7 months ago.
6621
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 8 months ago.
3123
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 9 months ago.
2091
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 10 months ago.
5472
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 5 years 1 week ago.
2742
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 5 years 2 months ago.
2785
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 5 years 4 months ago.
4455
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 5 years 5 months ago.
3596
0.0
0 gogasca
Filter Results
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Overall Rating: 5 (2 ratings)
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Overall Rating: 3.6 (7 ratings)
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Events

August 2, 2014
Ask the Expert
July 2, 2012
Ask the Expert
October 18, 2011
Ask the Expert
September 12, 2011
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August 2, 2010
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October 18, 2011
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