TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi, I have this issue where my physical TMS Server time will be correct but when you access TMS through your web browser the time at the bottom wi...
3 hours 54 min ago
Hi, I added VCS-C server for provisioning I am getting TMS Provisioning Extension service status failed. Both Device and User status as failed. I...
4 hours 41 min ago
Hi We have a client that is suffering some difficulty with a touch 8 panel. The problem we are finding is that the panel does not communicate with...
5 hours 30 min ago
Hi everybody, I'm encountering an issue on CISCO Tandberg C20 that I have upgraded from TC5.4.x to TC7.3.5 The endpoint is working properly, exce...
6 hours 43 min ago
Hi, I tried the MRA on CP-8865 & DX80. The CP-8865 have QR code scan when startup the phone.But the DX80 have not QR code scan when startup the...
13 hours 25 min ago
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Filter Results
Subject Views Votessort descending Rating Replies Last replied by
discussion Welcome to the Cisco Networking Professionals Telepresence topic
Last Reply 6 years 8 months ago.
377 0 0 0 ciscomoderator
discussion Second aux display
Last Reply 6 years 8 months ago.
400 0 0 1 gogasca
discussion CTS Software Upgrade
Last Reply 6 years 8 months ago.
1639 0 5 4 gogasca
discussion TelePresence Reporting
Last Reply 6 years 7 months ago.
665 0 5 4 ciscogini
discussion Telepresence Components question
Last Reply 6 years 7 months ago.
654 0 0 1 trunyan
discussion Telepresence
Last Reply 6 years 7 months ago.
690 0 0 5 jeknight
discussion Interop MCU
Last Reply 6 years 6 months ago.
742 0 5 6 ouhakheme
discussion Video conferencing options
Last Reply 6 years 6 months ago.
652 0 0 1 trunyan
discussion TPS500 Video Output extension and Audio input
Last Reply 6 years 6 months ago.
508 0 5 1 gogasca
discussion CTS 500 and DMP 4400
Last Reply 6 years 6 months ago.
1040 0 5 8 thisisshanky
discussion CTS 1x00 and Tandberg Presentator
Last Reply 6 years 5 months ago.
625 0 0 2 gogasca
discussion is annunciator supported with TP
Last Reply 6 years 5 months ago.
622 0 5 6 j.huizinga
discussion Number of congruent interop calls between CUVC & CTMS
Last Reply 6 years 5 months ago.
508 0 0 2 anand.kochhar
discussion Experience with Laptop Connectivity
Last Reply 6 years 5 months ago.
510 0 5 5 gogasca
discussion Codec can't find file in CUCM tftp
Last Reply 6 years 5 months ago.
2650 0 0 5 gogasca
discussion telepresence integration api
Last Reply 6 years 5 months ago.
726 0 0 1 gogasca
discussion Is it possible to upgrade the IOS on a CTS1000 with no CM?
Last Reply 6 years 4 months ago.
586 0 5 5 Michael Boscia
discussion CTS-Man Prequalification Assistant 1.6
Last Reply 6 years 4 months ago.
915 0 5 3 a.klessa
discussion how to configure congurent interop session between CTMS&CUVC
Last Reply 6 years 4 months ago.
487 0 5 2 Tod Larson
discussion CTS Manager & Multipoint connectivity with CA Spectrum Management Software through SNMP v2
Last Reply 6 years 4 months ago.
624 0 0 3 gogasca
discussion Changing Hostname in CTS-MAN
Last Reply 6 years 4 months ago.
512 0 5 2 jvallender
discussion CTS-1300 wall support
Last Reply 6 years 4 months ago.
1040 0 0 4 pcaltagirone22
discussion Call ended due to video quality configuration mismatch
Last Reply 6 years 3 months ago.
1795 0 5 3 Marwan ALshawi
discussion Can a Telepresence 3000 be connected to a Video Conferencing solution from another vendor?
Last Reply 6 years 3 months ago.
396 0 0 1 gogasca
discussion CTS-MAN integration with LDAP/Exchange
Last Reply 6 years 3 months ago.
815 0 0 4 Justin Pascal
Filter Results
Subject Views Rating Comments Author
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 3 hours 25 min ago.
33766
5.0
9 Tyler Wilkin
General TelePresence Troubleshooting Template Questions
Last Reply 1 day 6 hours ago.
1503
5.0
1 Matthew Limbrick
EX90: Make Console Cable using CA42 USB Data Cable
Last Reply 3 days 9 hours ago.
9852
5.0
5 eaittala
How to take Diagnostic logs from a VCS and upload them to a TAC case.
Last Reply 1 month 4 days ago.
76
5.0
0 Melvin Gerardo Barquero Quiros
TC / Option keys
Last Reply 2 months 3 weeks ago.
4107
5.0
13 Marius Nedregaard
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 4 months 2 weeks ago.
29412
5.0
1 Tyler Wilkin
TMS with Conductor Auto Connect - "call back" number is just [email protected]
Last Reply 4 months 3 weeks ago.
899
0.0
10 bvanbenschoten
MCU and Telepresence Server Feature Comparison sheet
Last Reply 4 months 3 weeks ago.
157
0.0
0 Manish Gogna
Cisco SX20 upgrade for Proximity for desktop
Last Reply 4 months 4 weeks ago.
196
0.0
9 Ajith Nayak
Loopback Testing for TelePresence
Last Reply 5 months 1 week ago.
2769
5.0
11 Matthew Limbrick
Cisco Telepresence: How to toggle "Factory Mode" on a CTS GEN 3 display from Production
Last Reply 5 months 3 weeks ago.
2028
4.5
0 David Orzelek
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 8 months 2 weeks ago.
3491
5.0
3 Paulo Souza
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 9 months 5 days ago.
9850
5.0
7 cdonleyc
Upgrade using WinSCP.pdf
Last Reply 9 months 2 weeks ago.
4151
5.0
4 mubakhta
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 9 months 3 weeks ago.
197
0.0
0 Hem Brahmi
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 11 months 2 weeks ago.
145
0.0
0 ciscomoderator
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 1 year 1 week ago.
216
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 1 year 1 week ago.
2600
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 1 year 3 months ago.
672
0.0
2 hashimoto.kotaro
Upload via TFTP Server revision 2.pdf
Last Reply 1 year 3 months ago.
1559
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 1 year 4 months ago.
1105
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 6 months ago.
562
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 1 year 6 months ago.
536
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 1 year 7 months ago.
1159
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 1 year 9 months ago.
931
5.0
0 Matthew Limbrick
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 8 months 3 weeks ago.
614
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 11 months 1 week ago.
3747
5.0
2 Gonzalo Gasca Meza
blog SX20 and Touch Panel Pairing
Last Reply 1 year 2 months ago.
2606
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 1 year 6 months ago.
949
4.6
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 2 years 1 month ago.
88
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 2 years 1 month ago.
13
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 2 years 1 month ago.
72
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 2 years 7 months ago.
3189
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TMS with proxies
Last Reply 3 years 1 month ago.
1026
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 3 years 8 months ago.
4974
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 10 months ago.
606
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 10 months ago.
783
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 10 months ago.
3918
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 4 years 3 months ago.
10242
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 4 years 4 months ago.
3108
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 4 years 5 months ago.
3716
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 4 years 6 months ago.
2780
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 4 years 8 months ago.
6626
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 8 months ago.
3123
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 9 months ago.
2091
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 10 months ago.
5473
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 5 years 2 weeks ago.
2743
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 5 years 2 months ago.
2787
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 5 years 5 months ago.
4475
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 5 years 5 months ago.
3597
0.0
0 gogasca
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TelePresence
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (2 ratings)
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Overall Rating: 3.6 (7 ratings)
TelePresence
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Overall Rating: 3 (1 ratings)
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