TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

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Hi, I have this issue where my physical TMS Server time will be correct but when you access TMS through your web browser the time at the bottom wi...
3 hours 54 min ago
Hi, I added VCS-C server for provisioning I am getting TMS Provisioning Extension service status failed. Both Device and User status as failed. I...
4 hours 41 min ago
Hi We have a client that is suffering some difficulty with a touch 8 panel. The problem we are finding is that the panel does not communicate with...
5 hours 30 min ago
Hi everybody, I'm encountering an issue on CISCO Tandberg C20 that I have upgraded from TC5.4.x to TC7.3.5 The endpoint is working properly, exce...
6 hours 43 min ago
Hi, I tried the MRA on CP-8865 & DX80. The CP-8865 have QR code scan when startup the phone.But the DX80 have not QR code scan when startup the...
13 hours 25 min ago
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Subject Views Votes Rating Replies Last replied by
discussion A Question about TX9000 Expand sound
Last Reply 2 weeks 11 hours ago.
5 0 0 0 CN_donke.xu
discussion TMS Application userID continuously logs into CUCM.
Last Reply 2 weeks 16 hours ago.
25 0 0 1 Manish Gogna
discussion How many input power supply required for MX700 with dual cameras.
Last Reply 2 weeks 21 hours ago.
1 0 5 3 Acevirgil de Ocampo
discussion TCS Recording a PIN Protected Conference
Last Reply 2 weeks 21 hours ago.
36 0 5 5 VCsupport17
discussion Phone services in Jabber can't connect (stopped working) when going via MRA
Last Reply 2 weeks 1 day ago.
16 0 0 1 [email protected]
discussion Error Generate a Server Certificate Cisco Teleprecene Video Communications Server Expressway
Last Reply 2 weeks 2 days ago.
17 0 0 2 Patrick Sparkman
discussion license telepresence server issue
Last Reply 2 weeks 3 days ago.
52 0 5 5 gken2015moncada
discussion SX-80 Codec standalone as h.323 and SIP
Last Reply 2 weeks 3 days ago.
36 0 5 1 Patrick Sparkman
discussion TMS Reporting
Last Reply 2 weeks 3 days ago.
41 0 0 4 Patrick Sparkman
discussion VCS X8.7.2: Workaround for DNS Zone that supports "treat as authenticated" needed
Last Reply 2 weeks 3 days ago.
11 0 0 0 Juergen Hornung
discussion green square on people faces in the remote site - how to remove?
Last Reply 2 weeks 3 days ago.
368 1 0 16 Patrick Sparkman
discussion Operator Conferences in TMS version 14.6.2 - Monitoring > Conference Control
Last Reply 2 weeks 3 days ago.
23 0 5 3 Patrick Sparkman
discussion Cisco MCU 5320 customize background image
Last Reply 2 weeks 3 days ago.
32 0 4 4 Patrick Sparkman
discussion secure management (HTTPS) feature key in MCU 4501
Last Reply 2 weeks 3 days ago.
26 0 5 4 younes.shaimi
discussion Using TMS to manage multiple MCUs
Last Reply 2 weeks 4 days ago.
24 0 5 1 Patrick Sparkman
discussion Ciscp Teleprecense touch 8 - systemmantenance
Last Reply 2 weeks 4 days ago.
11 0 0 1 Patrick Sparkman
discussion Dianling External URI Resource unavailable - Loop detected VCS Control
Last Reply 2 weeks 4 days ago.
35 0 0 3 Patrick Sparkman
discussion 8510 MCU's monitoring thumbnails
Last Reply 2 weeks 4 days ago.
12 0 0 1 Patrick Sparkman
discussion TC Endpoints RTP Ports Range Changed After Registering with CUCM
Last Reply 2 weeks 4 days ago.
37 0 5 2 VCsupport17
discussion Codec C20 with CUCM 8.6
Last Reply 2 weeks 4 days ago.
18 0 0 1 Patrick Sparkman
discussion Cisco Expressway 8.7 Compatibility with CUCM 10.5.2
Last Reply 2 weeks 4 days ago.
603 0 4.66667 8 Manish Gogna
discussion MX200and 300 g2
Last Reply 2 weeks 5 days ago.
6 0 0 3 Wayne DeNardi
discussion Recording Indicator not functioning
Last Reply 2 weeks 5 days ago.
38 0 5 7 Patrick Sparkman
discussion Factory reset on C40, remote doesnt work after it boots up. Stuck on blue clouds screen.
Last Reply 2 weeks 5 days ago.
1310 0 0 17 Patrick Sparkman
discussion Design question: Conductor (2x) cluster + 3 vTPs (3 locations)
Last Reply 2 weeks 5 days ago.
67 0 5 10 Patrick Sparkman
Filter Results
Subject Views Ratingsort ascending Comments Author
C 90 Camera Daisy Chain Camera
Last Reply 3 years 7 months ago.
645
0.0
1 Yasir Vistro
T3 TelePresence Troubleshooting -- Document Camera
Last Reply 3 years 7 months ago.
1100
0.0
1 cdonleyc
Registering to CUCM as a 3rd Party SIP Profile.pdf
Last Reply 3 years 8 months ago.
1242
0.0
0 mubakhta
Instructions for Entering Cisco TelePresence Management Suite (TMS) License Keys.pdf
Last Reply 3 years 8 months ago.
887
0.0
0 cdonleyc
Instructions for Installing the Cisco TCS5 License Entry.pdf
Last Reply 3 years 8 months ago.
479
0.0
0 cdonleyc
Instructions for Installing License Entry Keys into MCU (MSE 8000).pdf
Last Reply 3 years 8 months ago.
641
0.0
0 cdonleyc
Instructions for Entering the Codian (IPVCR, IPGW, ISDNGW) License Entries .pdf
Last Reply 3 years 8 months ago.
320
0.0
0 cdonleyc
Instructions for Entering VCS License via GUI or SSH.pdf
Last Reply 3 years 8 months ago.
587
0.0
0 cdonleyc
Troubleshooting Guide for TelePresence Management Suite (TMS) for Video Conferencing.pdf
Last Reply 3 years 8 months ago.
2383
0.0
1 cdonleyc
Cisco TelePresence Management Suite Extension for Microsoft Exchange (TMSXE 3.0) - FAQs from Live Webcast
Last Reply 3 years 10 months ago.
2930
0.0
0 timwalk
Creating a Cisco TelePresence Video Communication Server Certificate.pdf
Last Reply 3 years 7 months ago.
1426
0.0
0 cdonleyc
TCU Image Recovery for Installing an Operating System onto the TelePresence TCU.pdf
Last Reply 3 years 8 months ago.
372
0.0
0 cdonleyc
Expert Webcast: Cisco TelePresence Management Suite Extension for Microsoft Exchange (TMSXE 3.0)
Last Reply 3 years 10 months ago.
1807
0.0
0 ciscomoderator
How to transfer OpenDS/Provisioning VCS data to TMS for recovery purposes.
Last Reply 3 years 11 months ago.
1040
0.0
0 cfiestas
Manually Upgrading Precision HD 12X Camera using Ethernet
Last Reply 3 years 11 months ago.
1498
0.0
0 mubakhta
Upgrade Issue Checklist
Last Reply 3 years 1 month ago.
1215
0.0
2 mubakhta
Registration Issue CUCM Checklist
Last Reply 4 years 1 day ago.
1140
0.0
0 mubakhta
H323 Call Fails Checklist
Last Reply 4 years 1 day ago.
1338
0.0
0 mubakhta
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 1 year 11 months ago.
1533
0.0
1 steterry
Cisco Telepresence System - CTS System Lighting Controls ACU
Last Reply 3 years 11 months ago.
426
0.0
0 David Orzelek
Cisco Telepresence System - Audio only and no video on call (Troubleshooting)
Last Reply 3 years 11 months ago.
1774
0.0
0 David Orzelek
Cisco Telepresence System - CP 7975 Incoming ringer not working for Cisco Telepresence systems
Last Reply 3 years 11 months ago.
488
0.0
0 David Orzelek
Cisco Telepresence System - Error removing CTL file from codec GUI
Last Reply 3 years 7 months ago.
1576
0.0
1 David Orzelek
Cisco Telepresence System - New Install issue loading factory code showing as CTS 1000
Last Reply 3 years 10 months ago.
477
0.0
1 David Orzelek
Cisco Telepresence System - Shroud light power down timing in 1.7
Last Reply 3 years 10 months ago.
481
0.0
0 David Orzelek
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