TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hello,I maintain a network with SX20's,C20's and MXP 6000. When I go to TMS and pull a usage report the ones pertaining to the MXP 6000 do not come...
2 hours 5 min ago
One of our customers has Tandberg Egde 95 which had been sitting idol for 4 years. I connected it to the LAN and it received an IP address..Then I...
3 hours 31 min ago
We have a CISCO SX80 and ISDN Link that was recently installed. When we connect a video call we see picture pixilation, freezing and then the call...
4 days 20 hours ago
Hi All,I am looking for a way to verify what network conditions are like between 2 sites. We often have complaints about VCs with artefacts/delays...
5 days 9 hours ago
We have a rouge C40 with Software TC7.2.0. When this EP make a H323 call on our bridge inter-work through VCS (software 7.0.3), the presentation dr...
1 week 4 days ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Cisco MSE 8510 Content frame rate and resolution limitations.
Last Reply 8 min 30 sec ago.
0 0 0.0 1 Patrick Sparkman
discussion End user cannot login TMS portal
Last Reply 36 min 46 sec ago.
12 0 0.0 2 doanhuuhiep
discussion Cisco dropped IR remote support?
Last Reply 1 hour 16 min ago.
1 0 0.0 2 Clyde.Blackwell
discussion C60 Phonebook Results - Folder Entry Syntax
Last Reply 1 hour 54 min ago.
6 0 0.0 1 Nicholas Thompson
discussion MXP 6000 USAGE Reports
Last Reply 2 hours 5 min ago.
0 0 0.0 0 albert.perez1
discussion Conductor-Telepresence Server -Expressway 481_Call_Leg_Transaction_Does_Not_Exist
Last Reply 2 hours 27 min ago.
17 0 0.0 1 Nicholas Thompson
discussion Tandberg Edge 950
Last Reply 3 hours 31 min ago.
0 0 0.0 0 Kathryn Brady
discussion Remove "room available all day" SX20
Last Reply 5 hours 53 min ago.
51 1 5 4 Knut Zakariassen
discussion TC7.3.0 websnapshots broken even further (by design)
Last Reply 8 hours 35 min ago.
1377 9 4.72839 73 Chet Cronin
discussion Access to Device (Tandberg C40 Codec)
Last Reply 9 hours 15 min ago.
38 0 0.0 7 Homayoun Baghestani
discussion White exclamation button Telepresence Touch panel
Last Reply 9 hours 53 min ago.
25 0 0.0 2 Talgirhish
discussion Public IP Dialing Issue
Last Reply 10 hours 10 min ago.
27 0 0.0 6 inderpreetsingh23
discussion VCS-C VCS-E End of Life
Last Reply 10 hours 17 min ago.
12 0 0.0 9 Wayne DeNardi
discussion VCS X8.5 is out
Last Reply 10 hours 31 min ago.
213 0 5 15 Wayne DeNardi
discussion TMS PE user import
Last Reply 11 hours 59 min ago.
19 0 0.0 2 doanhuuhiep
discussion TP Bandwidth limitation
Last Reply 1 day 2 hours ago.
25 0 5 4 Mohammad Al-Azzeh
discussion dialing rules of video endpoints
Last Reply 1 day 19 hours ago.
26 0 0.0 2 omerpal1190
discussion How can i connect Jabber Video for Telepresence to conference with Cisco MCU 4520 HD
Last Reply 2 days 6 hours ago.
12 0 0.0 1 Jens Didriksen
discussion MSE 8510 Media 2 Blade Cluster and MSE 8000 Chassis Question?
Last Reply 2 days 17 hours ago.
3746 0 3.5 13 darmckin
discussion SX80 CODEC: IP to RS-232 security vulnerability
Last Reply 2 days 21 hours ago.
49 0 0.0 1 darmckin
discussion TMS CMR Template
Last Reply 2 days 21 hours ago.
21 0 0.0 1 Patrick Sparkman
discussion Mobile and Remote Access VCS-C AXL Error
Last Reply 2 days 23 hours ago.
427 2 0.0 9 Emmanuel Valdez
discussion TC7.3.3 is released
Last Reply 3 days 15 hours ago.
931 0 4.85714 53 Tom Kalikajaros
discussion unable to receive calls to vcs from outside
Last Reply 3 days 18 hours ago.
24 0 5 2 Patrick Sparkman
discussion Upgrade Telepresence from 5.3 to 6.1
Last Reply 3 days 22 hours ago.
10 0 0.0 1 Patrick Sparkman
Filter Results
Subject Views Rating Comments Author
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 6 days 10 hours ago.
22004
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 1 week 6 days ago.
14686
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 3 weeks 3 days ago.
45
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 1 month 1 week ago.
32
0.0
0 ciscomoderator
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 1 month 2 weeks ago.
7936
5.0
6 cdonleyc
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 2 months 3 days ago.
49
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 2 months 3 days ago.
1710
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 4 months 3 weeks ago.
115
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 5 months 2 days ago.
548
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 5 months 1 week ago.
1302
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 6 months 6 days ago.
476
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 7 months 3 weeks ago.
382
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 8 months 5 days ago.
437
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 8 months 3 weeks ago.
958
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 10 months 4 weeks ago.
377
5.0
0 Matthew Limbrick
Upgrade using WinSCP.pdf
Last Reply 11 months 1 day ago.
3321
5.0
3 mubakhta
T3 Total TelePresence compatibility Matrix
Last Reply 11 months 1 week ago.
603
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 11 months 1 week ago.
407
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 11 months 1 week ago.
512
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 11 months 2 weeks ago.
172
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 11 months 3 weeks ago.
590
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 1 year 3 weeks ago.
199
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 1 year 1 month ago.
1374
0.0
1 steterry
Telepresence Technology - Capturing logs and Troubleshooting
Last Reply 1 year 1 month ago.
324
0.0
0 Muthurani Lavanya Paneerselvam
Telepresence Technology
Last Reply 1 year 2 months ago.
323
0.0
0 Muthurani Lavanya Paneerselvam
Filter Results
Subject Views Rating Comments Author
blog View the lastest video editions to Collaboration, Voice and Video Community
Last Reply 19 min 32 sec ago.
102
5.0
1 Francine Richards
blog Webrtc demo system
Last Reply 1 month 5 days ago.
2790
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 4 months 1 week ago.
991
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 8 months 3 weeks ago.
478
4.5
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 year 2 months ago.
55
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 year 3 months ago.
9
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 year 3 months ago.
48
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 9 months ago.
2469
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 3 months ago.
883
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 10 months ago.
4800
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 2 years 12 months ago.
603
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 1 week ago.
758
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 3 weeks ago.
3582
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 5 months ago.
9407
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 6 months ago.
3063
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 6 months ago.
3579
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 8 months ago.
2768
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 9 months ago.
6364
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 10 months ago.
3074
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 3 years 11 months ago.
2088
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 1 week ago.
5372
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 2 months ago.
2606
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 4 months ago.
2671
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 6 months ago.
3772
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 7 months ago.
3526
0.0
0 gogasca
Filter Results
TelePresence
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (1 ratings)
TelePresence
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Overall Rating: 3.4 (5 ratings)
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TelePresence
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Overall Rating: 3 (1 ratings)
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Overall Rating: 5 (1 ratings)
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TelePresence
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August 1st, 2014
Ask the Expert
July 2nd, 2012
Ask the Expert
October 18th, 2011
Ask the Expert
September 12th, 2011
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August 2nd, 2010
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October 18th, 2011
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