TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

HI ,  I have the following problem and maybe anyone could help me . My Unified Communications traversal zone is still up but I did get this error m...
2 hours 10 min ago
Hello.Previously always  paired the Touchpad by connecting directly to the Codec. Unit was moved to a new location and decided to try pairing the u...
3 hours 1 min ago
We create a conference in TMS - it adds the appropriate infrastructure, creates a conference ID, etc. The first 2 people can dial into the conferen...
4 hours 41 min ago
Hi, We want to access the CTS Codec over http without being redirected to https. Is there a way we can disable redirect or disable https itself. An...
12 hours 2 min ago
Hi,I need to add following licenses on expressway (EXPWY-E-K9). 1. LIC-VCS-10+ - Video Comm Server 10 Add Non-traversal Network Calls2. LIC-VCSE-5+...
13 hours 18 min ago
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Subject Views Votes Rating Replies Last replied by
discussion Can you upgrade from TMS 14.3 to 14.6.1 directly or do you have to upgrade each release from 14.3 to 14.6.1
Last Reply 1 min 23 sec ago.
0 0 0.0 1 Patrick Sparkman
discussion Unified Communcation SSH Tunnel failure
Last Reply 2 hours 10 min ago.
0 0 0.0 0 Josef Hutter
discussion Cisco Teleprecense Touchpad 8 Slow response when Pairing over the Network
Last Reply 3 hours 1 min ago.
0 0 0.0 0 moyooyegunle88
discussion (Be6k, VCS core and Edge) How Jabber client dials to public internet?
Last Reply 3 hours 9 min ago.
3 0 0.0 2 moyooyegunle88
discussion VCS and Microsoft Interoperability design
Last Reply 3 hours 43 min ago.
16 0 0.0 3 Ruslan Moldaliev
discussion VCS Connection Failed - 486 Busy Here
Last Reply 4 hours 41 min ago.
0 0 0.0 0 Adam Todd
discussion Expressway LIC-EXP-RMS Rich Media Session license requirements
Last Reply 6 hours 45 min ago.
3271 0 5 14 Elter Picolo
discussion CISCO SX80 - CAMERA PrecisionHD 1080p 12X
Last Reply 7 hours 24 min ago.
35 0 5 8 Chris Swinney
discussion SX-20 - How to display presentation on both screens when TP is not being used
Last Reply 7 hours 59 min ago.
30 0 0.0 3 dpetrovi
discussion Random conference alias in TMS
Last Reply 10 hours 38 min ago.
19 0 5 2 prlux2012
discussion Enable HTTP Cisco CTS Codec Codec-PRI-G2
Last Reply 12 hours 2 min ago.
4 0 0.0 0 RAMEEZ RAHIM
discussion Failed to register TCS to VCS via Gatekeeper using Gateway mode
Last Reply 12 hours 53 min ago.
62 0 5 13 Patrick Sparkman
discussion Help needed with Expressway Configuration
Last Reply 13 hours 18 min ago.
4 0 0.0 0 umar.yaqub
discussion C60 OUT OF THE BOX QUESTION
Last Reply 15 hours 38 min ago.
20 0 5 2 Chet Cronin
discussion Cisco TCS Checksum error
Last Reply 17 hours 8 min ago.
22 1 0.0 3 deeptiswain
discussion Cisco MCU show error the message "Media marker bits unreliable" in MCU for one of the endpoints.
Last Reply 17 hours 39 min ago.
10 0 0.0 0 Natapoom@planet...
discussion Participant is disconnected suddenly from conference room
Last Reply 19 hours 14 min ago.
7 0 0.0 0 doanhuuhiep
discussion Jabber Guest - Required licenses
Last Reply 23 hours 56 min ago.
37 1 5 7 Paulo Souza
discussion User Activity
Last Reply 1 day 4 min ago.
4 0 0.0 1 Patrick Sparkman
discussion Can we reset TX1300 to factory default without CUCM?
Last Reply 1 day 1 hour ago.
21 0 0.0 2 kpiao
discussion Why is CUCM required for Jabber Guest? VCS Control and VCS Expressway Only possible?
Last Reply 1 day 2 hours ago.
15 0 0.0 2 Douglas Baggett
discussion TMS Automatic software update fails?
Last Reply 1 day 3 hours ago.
1053 1 0.0 5 Kurt Wilson
discussion Cisco Codec 20 disconnected every 15minutes
Last Reply 1 day 3 hours ago.
38 0 0.0 4 Richard Bayes
discussion MX300G2 HDMI Output
Last Reply 1 day 3 hours ago.
12 0 0.0 1 Patrick Sparkman
discussion MX300 G2 second monitor
Last Reply 1 day 3 hours ago.
12 0 0.0 1 Patrick Sparkman
Filter Results
Subject Views Rating Comments Author
Factory Reset a CTS endpoint
Last Reply 16 hours 7 min ago.
1640
5.0
1 Tyler Wilkin
Uploading/Installing a COP file to CUCM for CTS 1.8+
Last Reply 2 weeks 6 days ago.
20816
5.0
4 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 4 weeks 1 day ago.
45
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 1 month 4 days ago.
216
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 1 month 2 weeks ago.
1272
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 6 months 5 days ago.
342
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 6 months ago.
366
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 4 months 1 week ago.
418
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 2 years 2 months ago.
923
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 7 months 5 days ago.
267
5.0
0 Matthew Limbrick
Upgrade using WinSCP.pdf
Last Reply 7 months 3 days ago.
3205
5.0
3 mubakhta
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 1 month ago.
575
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 9 months 3 weeks ago.
327
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 9 months 3 weeks ago.
393
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 7 months 2 weeks ago.
119
5.0
0 hbrahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 7 months 3 weeks ago.
584
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 10 months 1 week ago.
191
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 9 months 2 weeks ago.
1352
0.0
1 steterry
Telepresence Technology - Capturing logs and Troubleshooting
Last Reply 10 months 18 hours ago.
302
0.0
0 Muthurani Lavanya Paneerselvam
Telepresence Technology
Last Reply 10 months 2 weeks ago.
306
0.0
0 Muthurani Lavanya Paneerselvam
Capture CTS logs and upload them to a TAC case
Last Reply 10 months 2 weeks ago.
5369
5.0
5 Tyler Wilkin
Suggested Search Rules For VCS-C & VCS-E
Last Reply 11 months 2 weeks ago.
4933
5.0
7 Justin Ferello
VCS - Dial plan example configuration to avoid interworking
Last Reply 11 months 3 weeks ago.
4395
5.0
9 Paulo Souza
DNS SRV for TelePresence Video Communication Server.pdf
Last Reply 1 year 2 days ago.
1796
5.0
2 tomtanig
Regular Expression
Last Reply 1 year 2 days ago.
1098
5.0
3 tomtanig
Filter Results
Subject Views Rating Comments Author
blog SX20 and Touch Panel Pairing
Last Reply 2 weeks 5 hours ago.
546
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 4 months 4 weeks ago.
353
4.0
0 Ayodeji oladipo Okanlawon
blog Webrtc demo system
Last Reply 6 months 3 weeks ago.
2466
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TelePresence B2B Calls
Last Reply 3 years 10 months ago.
40
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 3 months ago.
9
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 4 years 4 months ago.
44
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 5 months ago.
2206
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TMS with proxies
Last Reply 1 year 11 months ago.
856
0.0
0 tlefebve
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 6 months ago.
4732
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 2 years 8 months ago.
600
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 2 years 8 months ago.
679
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 2 years 8 months ago.
3453
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 1 month ago.
9133
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 2 months ago.
3056
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 2 months ago.
3521
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 4 months ago.
2733
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 6 months ago.
5752
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 6 months ago.
2965
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 3 years 7 months ago.
2080
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 3 years 8 months ago.
5331
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 3 years 10 months ago.
2541
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 1 week ago.
2641
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 2 months ago.
3511
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 3 months ago.
3499
0.0
0 gogasca
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by gcheria
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July 1st, 2012
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October 17th, 2011
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