TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

We have some SX20 systems and from a couple weeks back we've had an issue that when sharing a screen from a PC (connected directly to codec from PC...
2 min 29 sec ago
Is the Expressway Core Advanced Gateway required to be added to Active Directory in order to be added to the 2013 Lync Server Trusted application?...
4 days 17 hours ago
Dear All, I need to use two cameras with SX20. Can i achieve it with any type of a splitter. Just one of the cameras working at any time, would be...
6 days 12 hours ago
Hi,Customer wants to install a whiteboard that's close to the IX5000 right side table microphones. But first time setup only considers calibrating...
1 week 18 hours ago
My end users are used to the OBTP experience from their usage over the last 5 years.  Unfortunately TMS cannot provide OBTP for conferencing device...
1 week 1 day ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion SX20 presentation issue
Last Reply 2 min 29 sec ago.
0 0 0 0 alfredo.gavito
discussion MX700 physical and configuration guide
Last Reply 1 hour 50 min ago.
1 0 0 1 Patrick Sparkman
discussion SQL Server for TMS
Last Reply 2 hours 28 min ago.
3 0 0 1 Acevirgil de Ocampo
discussion TMSPE 1.4 Error : TMSPE failed to connect
Last Reply 3 hours 55 min ago.
60 0 0 13 Patrick Sparkman
discussion SX20 won't accept System Configuration changes
Last Reply 4 hours 45 min ago.
5 0 0 3 Patrick Sparkman
discussion VCS-C very high amount of entries in eventlog for provisioning extension devices (every 30 sek.)
Last Reply 4 hours 55 min ago.
46 1 0 7 Patrick Sparkman
discussion Expressway Dialing B2B calls using SIP URI
Last Reply 5 hours 19 min ago.
5 0 0 1 moyo oyegunle
discussion SX80 Dropping Out When Accessed
Last Reply 5 hours 27 min ago.
4 0 0 1 Shea Sivell
discussion Problems with TMS PE - HTTP Error 503
Last Reply 6 hours 8 min ago.
1532 0 5 14 ProAVAmit
discussion Delete Provisioning Extension Datas on VCS
Last Reply 6 hours 19 min ago.
20 0 0 4 homero.gessler
discussion Cisco C90 Presentation Ratio
Last Reply 6 hours 59 min ago.
50 0 4 6 philekiert
discussion SX80 display to look like C-series defaults
Last Reply 7 hours 41 min ago.
26 0 0 3 danny.campbell....
discussion ad-hoc conference call using telepresence conductor.
Last Reply 7 hours 48 min ago.
1 0 0 2 Jonathan Robb
discussion MX700 Second screen not powering off
Last Reply 7 hours 54 min ago.
81 0 5 8 Acevirgil de Ocampo
discussion Presentation PiP displayed with TC console setup
Last Reply 12 hours 43 min ago.
26 0 0 4 jamesstaveley
discussion Cisco touch 10 pairing with C20 - "Unable to sync Software"
Last Reply 18 hours 37 min ago.
30 0 0 2 Wayne DeNardi
discussion recording
Last Reply 18 hours 57 min ago.
32 0 0 4 Wayne DeNardi
discussion Cisco TMS with External SQl Server Connecting issue (Error: The specified connection settings could not be used to connect to the database from the IIS application pool)
Last Reply 21 hours 16 min ago.
20 0 0 1 Patrick Sparkman
discussion Change TMS SQL usage Port
Last Reply 21 hours 22 min ago.
58 0 5 5 Patrick Sparkman
discussion TMS and TP 320
Last Reply 21 hours 42 min ago.
47 0 5 6 Patrick Sparkman
discussion Tandberg Profile 42 - reset failing
Last Reply 1 day 1 hour ago.
21 0 0 1 Shea Sivell
discussion SIP URI Dialing - Problem with Missed call on CUCM's Registred Endpoint (calling URI without domain portion)
Last Reply 1 day 5 hours ago.
53 0 0 2 gfolens
discussion Jabber Guest Domains
Last Reply 1 day 6 hours ago.
39 0 0 5 jokonajiofor
discussion SX20 Presentation Issue
Last Reply 1 day 9 hours ago.
39 0 0 2 daniel.ferianzzi
discussion Display frozen on Tandberg 95 MXP
Last Reply 1 day 12 hours ago.
41 0 0 4 serviceCSC
Filter Results
Subject Views Rating Comments Author
General TelePresence Troubleshooting Template Questions
Last Reply 6 days 2 hours ago.
84
0.0
0 Matthew Limbrick
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 6 days 5 hours ago.
630
0.0
7 bvanbenschoten
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 2 weeks 3 hours ago.
2317
5.0
3 Paulo Souza
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 4 weeks 1 day ago.
8635
5.0
7 cdonleyc
Upgrade using WinSCP.pdf
Last Reply 1 month 1 week ago.
3660
5.0
4
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 1 month 3 weeks ago.
90
0.0
0 Hem Brahmi
TC / Option keys
Last Reply 1 month 3 weeks ago.
1877
5.0
4 Marius Nedregaard
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 2 months 1 week ago.
25759
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 2 months 2 weeks ago.
18904
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 2 months 3 weeks ago.
616
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 3 months 1 week ago.
114
0.0
0 ciscomoderator
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 4 months 5 days ago.
166
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 4 months 6 days ago.
2000
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 6 months 4 weeks ago.
282
0.0
2 hashimoto.kotaro
Upload via TFTP Server revision 2.pdf
Last Reply 7 months 2 weeks ago.
1400
0.0
1
Obtaining system configurations with xconfig
Last Reply 8 months 1 week ago.
687
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 10 months 2 hours ago.
445
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 10 months 1 week ago.
486
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 10 months 4 weeks ago.
1041
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 1 year 3 weeks ago.
614
5.0
0 Matthew Limbrick
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 1 month ago.
627
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 1 month ago.
450
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 1 year 1 month ago.
743
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 1 year 1 month ago.
221
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 1 year 1 month ago.
603
0.0
1 cdonleyc
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 2 weeks 5 days ago.
479
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 3 months 5 days ago.
3010
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 6 months 1 week ago.
1283
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 10 months 3 weeks ago.
573
4.5
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 year 4 months ago.
66
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 year 5 months ago.
12
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 year 5 months ago.
57
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 11 months ago.
2632
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 5 months ago.
905
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 3 years 1 day ago.
4847
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 1 month ago.
603
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 2 months ago.
763
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 2 months ago.
3633
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 7 months ago.
9550
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 8 months ago.
3079
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 8 months ago.
3623
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 10 months ago.
2773
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 11 months ago.
6431
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 1 week ago.
3082
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 1 month ago.
2089
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 2 months ago.
5400
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 4 months ago.
2641
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 6 months ago.
2684
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 8 months ago.
3909
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 9 months ago.
3541
0.0
0 gogasca
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