TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Dear Community, does anybody know if/when it's possible to use 802.1X authentication with the TelePresence InTouch 10? It perfectly works on the C/...
4 hours 28 min ago
Hello, We got this new project where the customer will be having a full Telepresence solution (TS,TMS,Conductor, and TCS). In regard to BOQ, custom...
6 hours 3 min ago
Does anyone know if the same firmware is installed in both sw1 and sw2 on a C60 out of the box??? SECOND QUESTION: What if any is the process to fa...
6 hours 8 min ago
Hello Team,We have facing issue in making call from SX20 over video calls , although audio calls are working fine. We have configure Sx20 with Cisc...
7 hours 1 min ago
I'm using TMS 14.6.0 + TPS 4.1 + Conductor 3.0.2 Is there anyway to create a conference with a random alias ?  Actually I'm using the current incre...
8 hours 59 min ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Jabber Guest - Required licenses
Last Reply 3 min 22 sec ago.
0 1 0.0 6 Patrick Sparkman
discussion Can we reset TX1300 to factory default without CUCM?
Last Reply 9 min 46 sec ago.
7 0 0.0 2 kpiao
discussion Why is CUCM required for Jabber Guest? VCS Control and VCS Expressway Only possible?
Last Reply 40 min 26 sec ago.
0 0 0.0 2 Douglas Baggett
discussion TMS Automatic software update fails?
Last Reply 1 hour 38 min ago.
1039 1 0.0 5 Kurt Wilson
discussion Cisco Codec 20 disconnected every 15minutes
Last Reply 1 hour 47 min ago.
26 0 0.0 4 Richard Bayes
discussion MX300G2 HDMI Output
Last Reply 2 hours 13 min ago.
0 0 0.0 1 Patrick Sparkman
discussion MX300 G2 second monitor
Last Reply 2 hours 13 min ago.
0 0 0.0 1 Patrick Sparkman
discussion Kill password admin on Cisco TelePresence Video Communication Server
Last Reply 2 hours 33 min ago.
25 0 0.0 3 Patrick Sparkman
discussion CISCO SX80 - CAMERA PrecisionHD 1080p 12X
Last Reply 3 hours 5 min ago.
16 0 0.0 4 Chris Swinney
discussion Quebrar senha do Cisco TelePresence Video Communication Server(VCS)
Last Reply 3 hours 7 min ago.
14 0 0.0 2 Geovane Freitas
discussion TMS Export phonebook issue
Last Reply 4 hours 14 min ago.
25 0 5 3 sofiane__
discussion 802.1X Authentication with InTouch
Last Reply 4 hours 28 min ago.
0 0 0.0 0 Alexander Fischer
discussion C60 OUT OF THE BOX QUESTION
Last Reply 6 hours 8 min ago.
11 0 0.0 0 Chet Cronin
discussion Telepresence Solution Design
Last Reply 6 hours 3 min ago.
15 0 0.0 0 asherif82
discussion CALL CLEARED DISCONNECT ERROR
Last Reply 6 hours 6 min ago.
18 0 5 4 Chet Cronin
discussion Failed to register TCS to VCS via Gatekeeper using Gateway mode
Last Reply 6 hours 47 min ago.
37 0 5 8 Patrick Sparkman
discussion Support of Cisco Sx20 with Switch type NT DMS-100
Last Reply 7 hours 1 min ago.
2 0 0.0 0 Swalpit LAL
discussion Random conference alias in TMS
Last Reply 8 hours 59 min ago.
8 0 0.0 0 prlux2012
discussion Cisco TCS Checksum error
Last Reply 9 hours 4 min ago.
17 1 0.0 2 hashimoto.kotaro
discussion Purge Systems
Last Reply 9 hours 12 min ago.
40 2 0.0 4 prlux2012
discussion IX5000 and confernce calls use hollywood squares
Last Reply 9 hours 19 min ago.
0 0 0.0 0 miket@ca.ibm.com
discussion intermittent blank screen. please help.
Last Reply 17 hours 3 min ago.
3 0 0.0 0 chengsoon-tan
discussion TMS conference uses wrong bandwidth with OBTP
Last Reply 20 hours 40 min ago.
48 0 5 9 Dennis Koenig
discussion Adding Telepresence Rooms after a conference has begun - Ports limited on Telepresence Server
Last Reply 22 hours 8 min ago.
40 0 0.0 4 christaanbacchus
discussion MX800 Wall mount question?
Last Reply 22 hours 39 min ago.
12 0 0.0 0 David Kos
Filter Results
Subject Views Rating Comments Author
Factory Reset a CTS endpoint
Last Reply 14 min 13 sec ago.
1630
5.0
1 Tyler Wilkin
Uploading/Installing a COP file to CUCM for CTS 1.8+
Last Reply 2 weeks 6 days ago.
20800
5.0
4 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 4 weeks 8 hours ago.
44
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 1 month 3 days ago.
216
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 1 month 1 week ago.
1270
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 6 months 4 days ago.
342
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 6 months ago.
366
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 4 months 6 days ago.
418
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 2 years 2 months ago.
922
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 7 months 4 days ago.
267
5.0
0 Matthew Limbrick
Upgrade using WinSCP.pdf
Last Reply 7 months 2 days ago.
3204
5.0
3 mubakhta
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 4 weeks ago.
575
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 9 months 3 weeks ago.
327
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 9 months 3 weeks ago.
393
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 7 months 2 weeks ago.
119
5.0
0 hbrahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 7 months 3 weeks ago.
584
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 10 months 1 week ago.
190
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 9 months 2 weeks ago.
1352
0.0
1 steterry
Telepresence Technology - Capturing logs and Troubleshooting
Last Reply 10 months 3 hours ago.
302
0.0
0 Muthurani Lavanya Paneerselvam
Telepresence Technology
Last Reply 10 months 2 weeks ago.
305
0.0
0 Muthurani Lavanya Paneerselvam
Capture CTS logs and upload them to a TAC case
Last Reply 10 months 2 weeks ago.
5368
5.0
5 Tyler Wilkin
Suggested Search Rules For VCS-C & VCS-E
Last Reply 11 months 2 weeks ago.
4933
5.0
7 Justin Ferello
VCS - Dial plan example configuration to avoid interworking
Last Reply 11 months 3 weeks ago.
4393
5.0
9 Paulo Souza
DNS SRV for TelePresence Video Communication Server.pdf
Last Reply 1 year 2 days ago.
1796
5.0
2 tomtanig
Regular Expression
Last Reply 1 year 2 days ago.
1098
5.0
3 tomtanig
Filter Results
Subject Views Rating Comments Author
blog SX20 and Touch Panel Pairing
Last Reply 1 week 3 days ago.
528
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 4 months 3 weeks ago.
346
4.0
0 Ayodeji oladipo Okanlawon
blog Webrtc demo system
Last Reply 6 months 2 weeks ago.
2460
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TelePresence B2B Calls
Last Reply 3 years 10 months ago.
40
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 3 months ago.
9
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 4 years 4 months ago.
44
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 5 months ago.
2191
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TMS with proxies
Last Reply 1 year 11 months ago.
854
0.0
0 tlefebve
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 6 months ago.
4728
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 2 years 8 months ago.
600
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 2 years 8 months ago.
679
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 2 years 8 months ago.
3449
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 1 month ago.
9125
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 2 months ago.
3056
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 2 months ago.
3519
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 4 months ago.
2732
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 5 months ago.
5746
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 6 months ago.
2964
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 3 years 7 months ago.
2080
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 3 years 8 months ago.
5331
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 3 years 10 months ago.
2539
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 6 days ago.
2639
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 2 months ago.
3497
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 3 months ago.
3499
0.0
0 gogasca
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