TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

HI, maybe you could help me or give me a tip whats could happenI have Expressway C-Expressway E  Verion. 8.5.2Telelpresence Server Version : 4.1(2....
1 day 1 hour ago
We have a CISCO SX80 and ISDN Link that was recently installed. When we connect a video call we see picture pixilation, freezing and then the call...
1 day 2 hours ago
Hi All,I am looking for a way to verify what network conditions are like between 2 sites. We often have complaints about VCs with artefacts/delays...
1 day 15 hours ago
Hi,My Touch panel wouldn't come up.when connected to power, the white exclamation button lit and nothing happen.I've tried to reset it by pressing ...
3 days 12 hours ago
We have a rouge C40 with Software TC7.2.0. When this EP make a H323 call on our bridge inter-work through VCS (software 7.0.3), the presentation dr...
1 week 11 hours ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion unable to receive calls to vcs from outside
Last Reply 1 min 55 sec ago.
1 0 0.0 2 Patrick Sparkman
discussion dialing rules of video endpoints
Last Reply 2 hours 48 min ago.
1 0 0.0 1 omerpal1190
discussion TMS PE user import
Last Reply 3 hours 27 min ago.
7 0 0.0 1 Patrick Sparkman
discussion Upgrade Telepresence from 5.3 to 6.1
Last Reply 4 hours 18 min ago.
3 0 0.0 1 Patrick Sparkman
discussion EX90 Password Problem
Last Reply 5 hours 55 min ago.
3113 0 5 10 Kevin Stillman
discussion TC7.3.0 websnapshots broken even further (by design)
Last Reply 8 hours 11 min ago.
1328 9 4.72839 70 Dave Bohn
discussion ADD TRAVERSAL CALL LICENSE TO EXISTING VIRTUAL VC EXPRESSWAY
Last Reply 21 hours 45 min ago.
21 0 5 2 cgarcial@reduno...
discussion Audio, Video Dial in Question
Last Reply 1 day 9 min ago.
19 0 0.0 1 Tim Cappel
discussion TP Bandwidth limitation
Last Reply 1 day 19 min ago.
10 0 0.0 1 Tim Cappel
discussion Conductor-Telepresence Server -Expressway 481_Call_Leg_Transaction_Does_Not_Exist
Last Reply 1 day 1 hour ago.
9 0 0.0 0 Josef Hutter
discussion SX80 with ISDN Link video issues and call dropping
Last Reply 1 day 2 hours ago.
2 0 0.0 0 KMarieP75
discussion TMS SMTP connections using SSL
Last Reply 1 day 2 hours ago.
1441 0 4.66667 8 Mustafa Hashmi
discussion Standalone telepresence unable to dial to URI address
Last Reply 1 day 4 hours ago.
12 0 0.0 1 Patrick Sparkman
discussion TMS Export phonebook issue
Last Reply 1 day 5 hours ago.
295 0 5 6 rick.legaspi@gm...
discussion ISDN GW 3241 PRI Issue
Last Reply 1 day 6 hours ago.
12 0 0.0 1 christos.georgiadis
discussion VCS / expressway x8.5 - New endpoint support DX series
Last Reply 1 day 6 hours ago.
1052 2 0.0 14 jreinmann
discussion Touch 10 on a Profile or C40 Codec
Last Reply 1 day 8 hours ago.
12 0 5 2 Dave Bohn
discussion Access to Device (Tandberg C40 Codec)
Last Reply 1 day 8 hours ago.
27 0 0.0 5 vikdutta
discussion SX20 and Touch Panel Pairing (username & password)
Last Reply 1 day 8 hours ago.
16 0 5 3 Nicholas Thompson
discussion TC7.3.3 is released
Last Reply 1 day 9 hours ago.
870 0 4.85714 52 Aaron Wilson
discussion SSH into an SX20
Last Reply 1 day 12 hours ago.
36 0 0.0 3 Chris Jansen va...
discussion Videoconferencing Test IP/SIP addresses?
Last Reply 1 day 13 hours ago.
932 0 4 16 Ruslan Moldaliev
discussion VC & Network & QoS - Testing & Verification
Last Reply 1 day 15 hours ago.
2 0 0.0 0 Alex Massey
discussion MCU 4510 RMA empty flash
Last Reply 1 day 19 hours ago.
7 0 0.0 1 Patrick Sparkman
discussion Is possible one codec sx20 in a meeting to see images or cameras of differents rooms on main and second screen without content presentation?
Last Reply 1 day 21 hours ago.
60 0 0.0 9 irbbrasilre
Filter Results
Subject Views Rating Comments Author
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 1 week 1 hour ago.
23801
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 2 weeks 9 hours ago.
16636
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 3 weeks 4 days ago.
303
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 1 month 1 week ago.
93
0.0
0 ciscomoderator
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 1 month 2 weeks ago.
8287
5.0
6 cdonleyc
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 2 months 3 days ago.
158
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 2 months 4 days ago.
1850
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 4 months 3 weeks ago.
212
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 5 months 3 days ago.
586
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 5 months 1 week ago.
1368
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 6 months 6 days ago.
575
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 7 months 3 weeks ago.
417
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 8 months 5 days ago.
467
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 8 months 3 weeks ago.
991
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 10 months 4 weeks ago.
517
5.0
0 Matthew Limbrick
Upgrade using WinSCP.pdf
Last Reply 11 months 1 day ago.
3502
5.0
3 mubakhta
T3 Total TelePresence compatibility Matrix
Last Reply 11 months 1 week ago.
614
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 11 months 1 week ago.
430
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 11 months 1 week ago.
615
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 11 months 2 weeks ago.
202
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 11 months 3 weeks ago.
597
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 1 year 3 weeks ago.
208
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 1 year 1 month ago.
1393
0.0
1 steterry
Telepresence Technology - Capturing logs and Troubleshooting
Last Reply 1 year 1 month ago.
348
0.0
0 Muthurani Lavanya Paneerselvam
Telepresence Technology
Last Reply 1 year 2 months ago.
323
0.0
0 Muthurani Lavanya Paneerselvam
Filter Results
Subject Views Rating Comments Author
blog View the lastest video editions to Collaboration, Voice and Video Community
Last Reply 5 days 18 hours ago.
0
5.0
0 Francine Richards
blog Webrtc demo system
Last Reply 1 month 4 days ago.
2587
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 4 months 1 week ago.
686
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 8 months 2 weeks ago.
413
4.5
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 year 2 months ago.
44
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 year 3 months ago.
8
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 year 3 months ago.
46
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 9 months ago.
2308
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 3 months ago.
863
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 10 months ago.
4758
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 2 years 12 months ago.
602
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 1 week ago.
743
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 3 weeks ago.
3519
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 5 months ago.
9244
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 6 months ago.
3061
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 6 months ago.
3545
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 8 months ago.
2760
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 9 months ago.
6295
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 10 months ago.
3057
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 3 years 11 months ago.
2088
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 1 week ago.
5349
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 2 months ago.
2571
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 4 months ago.
2657
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 6 months ago.
3603
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 7 months ago.
3509
0.0
0 gogasca
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (2 ratings)
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Overall Rating: 3.4 (5 ratings)
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Overall Rating: 3 (1 ratings)
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August 1st, 2014
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July 2nd, 2012
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October 18th, 2011
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