TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi, I have this issue where my physical TMS Server time will be correct but when you access TMS through your web browser the time at the bottom wi...
3 hours 54 min ago
Hi, I added VCS-C server for provisioning I am getting TMS Provisioning Extension service status failed. Both Device and User status as failed. I...
4 hours 41 min ago
Hi We have a client that is suffering some difficulty with a touch 8 panel. The problem we are finding is that the panel does not communicate with...
5 hours 30 min ago
Hi everybody, I'm encountering an issue on CISCO Tandberg C20 that I have upgraded from TC5.4.x to TC7.3.5 The endpoint is working properly, exce...
6 hours 43 min ago
Hi, I tried the MRA on CP-8865 & DX80. The CP-8865 have QR code scan when startup the phone.But the DX80 have not QR code scan when startup the...
13 hours 25 min ago
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sort descending Subject Views Votes Rating Replies Last replied by
discussion Deleting logs and configuration files from a CTS-unit?
Last Reply 5 years 6 months ago.
394 0 0 7 tihopper
discussion CTS 3200 with 14 seats
Last Reply 5 years 6 months ago.
447 0 0 4 nizamuddinsyed
discussion CTS Manager 1.6 Exchange Integration error.
Last Reply 5 years 6 months ago.
611 0 0 1 tihopper
discussion CTM/Exchange compatibility
Last Reply 5 years 6 months ago.
505 0 0 2 hdewulf
discussion Telepresence G2 codec compatibility
Last Reply 5 years 6 months ago.
902 0 5 2 Nick Halbert-Li...
discussion Part Number
Last Reply 5 years 6 months ago.
1105 0 0 4 anand.kochhar
discussion Can we create user's in CTM 1.6 locally?
Last Reply 5 years 6 months ago.
386 0 5 4 nizamuddinsyed
discussion CTS-3010/3000 and device packs
Last Reply 5 years 6 months ago.
981 0 5 5 Nick Halbert-Li...
discussion TPMAN version 1.7 - Room Licenses needed
Last Reply 5 years 6 months ago.
618 0 0 3 [email protected]..
discussion 1.7.0(4709) Telepresence 1.7 Mic Calibration Failed
Last Reply 5 years 6 months ago.
368 0 0 1 Ray Watkins
discussion CTS 3010 - LCD not detected by System
Last Reply 5 years 6 months ago.
933 0 5 5 samuel.gay
discussion CTS upgrade to 1.7 Firmware
Last Reply 5 years 6 months ago.
1261 1 0 3 krtanjek
discussion Polycom and Tandberg videosession disconnected after 2 hours
Last Reply 5 years 5 months ago.
1018 0 0 2 icenterhq
discussion Using the ACU to activate external devices
Last Reply 5 years 5 months ago.
443 0 0 3 rszereme
discussion Call between 2 CTS 30x0 systems, sometimes Audio only
Last Reply 4 years 2 months ago.
511 0 0 4 dgl1981_2005
discussion CTS 1.7: Audio add-in (PSTN call) not heared at all sites
Last Reply 5 years 5 months ago.
683 0 5 1 Fernando Rivas ...
discussion TP-500 Setup
Last Reply 5 years 5 months ago.
643 0 0 1 hdewulf
discussion Bandwidth usage on a router
Last Reply 5 years 3 months ago.
2924 0 0 6 gnaveen
discussion What kind of ISR do I need for a SBC for intercompany TP
Last Reply 5 years 4 months ago.
743 0 0 5 hdewulf
discussion CTS500-CUBE-Cisco TP Server, video connection fails
Last Reply 5 years 3 months ago.
1123 0 5 7 MIKKO JARVELA
discussion Upgrade to CTS.1-7-0-1-4764R-K9.P1.sbn fails
Last Reply 5 years 4 months ago.
368 0 5 2 [email protected]..
discussion Audity a network for Telepresence
Last Reply 5 years 4 months ago.
582 0 0 2 hdewulf
discussion TelePresence RRA sheets
Last Reply 5 years 4 months ago.
1666 0 5 3 Derek Metcalfe
discussion TelePresence NPA sheet/software
Last Reply 5 years 3 months ago.
1625 0 5 3 Leonardo Freitas
discussion IP Phone Error
Last Reply 5 years 4 months ago.
1494 0 5 2 e.huntley
Filter Results
Subject Views Rating Comments Author
Troubleshooting Unified Communication Manager and Cisco Telepresence Video Communication Server Integration- Slides from Webcast
Last Reply 3 years 3 months ago.
1577
0.0
0 ciscomoderator
Troubleshooting Unified Communication Manager and Cisco Telepresence Video Communication Server Integration- FAQ from Live Webcast
Last Reply 3 years 5 months ago.
1357
5.0
0 manjan
Cisco Telepresence System CTS Recommended SW Upgrade path
Last Reply 3 years 4 months ago.
866
0.0
0 David Orzelek
Touch panel stuck on "Establishing Connection" during TX or CTS new install
Last Reply 3 years 1 month ago.
734
0.0
0 Tyler Wilkin
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 1 year 6 months ago.
1159
5.0
0 Tyler Wilkin
CTS/TX Series Endpoint Software Mapping for Touch 12 and IP Phone Midlets
Last Reply 2 years 10 months ago.
4756
5.0
0 Paula Talamo
Troubleshooting EX-Series, MX-Series, SX and C-Series Codecs.
Last Reply 2 years 8 months ago.
4177
5.0
8 Danny De Ridder
SX20 PrecisionHD 4x Camera (CTS-PHD-1080P4XS2) Fails to Boot Due to Corrupt Software Image.
Last Reply 3 years 1 month ago.
47949
0.0
6 Chad Patterson
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 4 months 2 weeks ago.
29412
5.0
1 Tyler Wilkin
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 9 months ago.
660
0.0
2 Matthew Limbrick
Migrating to a new CUCM cluster in CTS-Manager
Last Reply 3 years 2 months ago.
370
5.0
0 Tyler Wilkin
Cisco TelePresence Conductor XC2.0 - Support Resource Optimization.pdf
Last Reply 3 years 1 month ago.
323
0.0
0 tomtanig
Cisco TelePresence Conductor XC2.0 - Support Unified Communications Manager.pdf
Last Reply 3 years 1 month ago.
491
0.0
0 tomtanig
Cisco TelePresence Conductor XC2.0 - Security Enhancement.pdf
Last Reply 3 years 1 month ago.
280
0.0
0 tomtanig
SX20 verificaiton
Last Reply 3 years 1 month ago.
519
5.0
2 coolpants
Placing call from GUI works great but can't call from SX20
Last Reply 3 years 1 month ago.
488
0.0
2 coolpants
New Software Download Procedure for TelePresence Endpoints running TC Software
Last Reply 3 years 3 weeks ago.
2346
5.0
0 scpage
TC software - maintenance mode.
Last Reply 2 years 10 months ago.
2776
4.7
1 Danny De Ridder
T3 TelePresence troubleshooting - Digital Natural Audio Module (DNAM)
Last Reply 2 years 8 months ago.
328
0.0
0 Matthew Limbrick
T3 TelePresence Troubleshooting -- Document Camera
Last Reply 2 years 8 months ago.
182
0.0
0 Matthew Limbrick
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 2 years 8 months ago.
224
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 5 months ago.
562
0.0
0 Matthew Limbrick
Cisco Unified Communications Manager (CUCM) - Basic Configuration for IP Phone Calls Final
Last Reply 2 years 8 months ago.
618
0.0
0 Matthew Limbrick
Changing Cisco T3 TelePresence endpoint/TCU passwords
Last Reply 2 years 8 months ago.
1315
5.0
0 Tyler Wilkin
TC / Option keys
Last Reply 2 months 3 weeks ago.
4107
5.0
13 Marius Nedregaard
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