TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

We have latest 10.6 Jabber with 9.1.2 CUCM and 8.5.2 Expressway, I just realized we can't share the screen with VC units which is TC7.3.2. Is that...
34 min 33 sec ago
I´m trying to configure a telepresence SX10, but it is showed the error above.Is there any way to configure without the SIP authentication? Error:...
1 day 4 hours ago
I found another challenge on CUCM to dial URI with an IP-address as extension instead of domain name, e.g. room@172.30.12.13.In SIP Route Pattern ...
by gfolens
1 day 9 hours ago
I deployed the Expressway C&E for the VPN-less Jabber, that is working.Unfortunately, I deleted the "Network Adapter 3" of Expressway-E on vShp...
1 day 20 hours ago
Can someone explain the different between the local phone book and the provisioned phone book. I know the local phone book is basically a list of a...
3 days 9 hours ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Does Jabber for Windows/Mac have desktop sharing feature with Telepresence through Collaboration Edge?
Last Reply 18 min 12 sec ago.
0 0 0.0 0 hxmengmetro
discussion C40 Codec - Loading .txt backup file
Last Reply 1 hour 5 min ago.
0 0 0.0 1 dpetrovi
discussion Cisco Telepresence MCU 5320 - CTI-5320-MCU-K9
Last Reply 8 hours 52 min ago.
0 0 0.0 2 conab.cisco
discussion No domain configuration has been received from the Expressway-C
Last Reply 11 hours 6 min ago.
0 0 0.0 2 richard Beck
discussion Does the SX20 have an IR inteface other than through the camera?
Last Reply 11 hours 47 min ago.
1129 0 0.0 10 WilliamVatcher
discussion SX10 - Call Protocol Registration
Last Reply 1 day 4 hours ago.
0 0 0.0 0 casealves
discussion 3rd party SIP devices drop calls after 15 min.
Last Reply 16 hours 54 min ago.
0 0 0.0 5 Alexey Smirnov
discussion Receiving call from my own endpoint
Last Reply 20 hours 52 min ago.
0 0 0.0 1 Jens Didriksen
discussion C60 upgrade from TC 6.3 to version 7.3.2 - missing release Key
Last Reply 1 day 4 hours ago.
0 0 5 12 Wayne DeNardi
discussion Cisco SX20: Are the buttons programmable?
Last Reply 1 day 4 hours ago.
0 0 5 6 Wayne DeNardi
discussion Cisco Telepresence C20 upgrade
Last Reply 1 day 5 hours ago.
112 0 5 6 Wayne DeNardi
discussion Expressway LIC-EXP-RMS Rich Media Session license requirements
Last Reply 1 day 7 hours ago.
3924 0 5 16 bkellys@comtel....
discussion TMS XE Integration with Office 365
Last Reply 1 day 9 hours ago.
63 0 0.0 7 jesus Barrios
discussion IP ADDRESS DIALING WITH SIP ENDPOINTS REG TO CUCM WITH VCS<>VCSE
Last Reply 1 day 9 hours ago.
0 0 0.0 8 johnhsnow
discussion Another challenge for CUCM to dial name@ip-address?
Last Reply 1 day 9 hours ago.
0 0 0.0 0 gfolens
discussion SX20 camera tilt / pan very unsmoothly
Last Reply 1 day 9 hours ago.
0 0 0.0 5 Anthony Thomson
discussion DX80 USB Headset issues
Last Reply 1 day 12 hours ago.
0 0 0.0 2 Martin Koch
discussion Polycom RealPresence Group 500 integration with CUCM 10.5
Last Reply 1 day 16 hours ago.
66 0 0.0 8 Pradeep karamsetty
discussion Cisco C90 Directories
Last Reply 1 day 18 hours ago.
0 0 5 5 thobonho2
discussion Jabber - No SSL error available, probably remote disconnect
Last Reply 1 day 19 hours ago.
11 0 0.0 2 Ben Morgan
discussion Cisco Expressway - Hardware failure - deleted the eth2
Last Reply 1 day 20 hours ago.
0 0 0.0 0 Chi Fai Leung
discussion Cisco MCU5310 external call in issue
Last Reply 2 days 3 hours ago.
56 0 0.0 8 jason_tan
discussion MX700 Webex Fullscreen video
Last Reply 2 days 6 hours ago.
0 0 0.0 7 Patrick Sparkman
discussion Software to run CiscoSX 20 H.323 device for VC
Last Reply 2 days 7 hours ago.
0 0 5 3 Jens Didriksen
Filter Results
Subject Views Rating Comments Author
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 4 weeks 6 hours ago.
32
0.0
0 ciscomoderator
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 4 days 16 hours ago.
7936
5.0
6 cdonleyc
Loopback Testing for TelePresence
Last Reply 1 week 1 day ago.
45
5.0
11 Matt Limbrick
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 3 months 1 week ago.
22004
5.0
4 Tyler Wilkin
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 1 month 2 weeks ago.
49
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 3 weeks 3 days ago.
1710
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 3 months 2 weeks ago.
115
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 3 months 3 weeks ago.
548
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 4 months 2 days ago.
1302
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 8 months 3 weeks ago.
476
0.0
0 Matt Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 8 months ago.
382
0.0
0 Matt Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 6 months 3 weeks ago.
437
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 2 years 5 months ago.
958
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 9 months 3 weeks ago.
377
5.0
0 Matt Limbrick
Upgrade using WinSCP.pdf
Last Reply 9 months 3 weeks ago.
3321
5.0
3 mubakhta
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 3 months ago.
603
0.0
2 Matt Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 1 week ago.
407
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 1 year 1 week ago.
512
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 10 months 4 days ago.
172
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 10 months 1 week ago.
590
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 1 year 3 weeks ago.
199
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 12 months 4 days ago.
1374
0.0
1 steterry
Telepresence Technology - Capturing logs and Troubleshooting
Last Reply 1 year 1 week ago.
324
0.0
0 Muthurani Lavanya Paneerselvam
Telepresence Technology
Last Reply 1 year 1 month ago.
323
0.0
0 Muthurani Lavanya Paneerselvam
Filter Results
Subject Views Rating Comments Author
blog SX20 and Touch Panel Pairing
Last Reply 3 months 23 hours ago.
686
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 7 months 2 weeks ago.
413
4.4
0 Ayodeji oladipo Okanlawon
blog Webrtc demo system
Last Reply 9 months 1 week ago.
2587
5.0
1
blog Troubleshooting TelePresence B2B Calls
Last Reply 4 years 1 month ago.
44
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 6 months ago.
8
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 4 years 7 months ago.
46
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 8 months ago.
2308
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 1 month ago.
863
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 8 months ago.
4758
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 2 years 10 months ago.
602
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 2 years 11 months ago.
743
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 2 years 11 months ago.
3519
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 4 months ago.
9244
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 5 months ago.
3061
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 5 months ago.
3545
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 7 months ago.
2760
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 8 months ago.
6295
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 9 months ago.
3057
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 3 years 10 months ago.
2088
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 3 years 11 months ago.
5349
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 1 month ago.
2571
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 2 months ago.
2657
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 5 months ago.
3603
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 6 months ago.
3509
0.0
0 gogasca
blog CTS System - TIP analysis for P2P Call
Last Reply 4 years 6 months ago.
2277
0.0
0 gogasca
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by gcheria
TelePresence
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