TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Greetings, I would like to enable video conferencing using Jabber for Mac for two offices in different cities. Number of users would be <50, no...
25 min 38 sec ago
We had a VCS-E that was processing a few calls.  VMware performed a storage vMotion task on the server and the VCS-E completely dropped off the air...
13 hours 15 min ago
HI   Does someone knows if non-SSO access can be disable on Expressway MRA that have SSO active?   Thanks -Alex  
by aalejo
19 hours 50 min ago
Hello... I have a question regarding encrypting video endpoints. I am using an SX80 to call an MX300. When I unregister both from our CUCM 10.5.2 a...
by mo shea
3 days 4 hours ago
We've installed an SX80 with speaker track some time back and recently noticed one of the cameras showing as disconnected from the codec. The insta...
3 days 13 hours ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Video Conferencing using Jabber for Mac
Last Reply 1 min 27 sec ago.
0 0 0 1 Acevirgil de Ocampo
discussion Remote control on EX90
Last Reply 36 min 57 sec ago.
3854 0 5 15 richard.ellis111
discussion MX300 in Standalone mode
Last Reply 4 hours 47 min ago.
0 0 1 3 Acevirgil de Ocampo
discussion multi site license issue in telepresence MX700
Last Reply 5 hours 24 min ago.
1 0 0 1 Acevirgil de Ocampo
discussion TMSXE Cluster
Last Reply 6 hours 7 min ago.
18 1 0 1 Georg Kehrer
discussion Create SX10 userid from command line API
Last Reply 7 hours 47 min ago.
0 0 0 1 Wayne DeNardi
discussion Cisco SX10 Phonebook problem
Last Reply 7 hours 55 min ago.
0 0 0 2 Petri Kemppainen
discussion VM VCS-E drops off the air after storage vMotion
Last Reply 13 hours 37 min ago.
0 0 0 0 Nick Halbert-Li...
discussion MX300 , CTS500 , Jabber Sharing Content
Last Reply 15 hours 28 min ago.
11 0 0 1 Navid Syed
discussion telepresence MX700
Last Reply 18 hours 7 min ago.
7 0 0 3 Patrick Sparkman
discussion video issues with video Jabber 4.8 client on Windows 10 surface pro 4
Last Reply 18 hours 27 min ago.
4 1 4.5 4 atapia0011
discussion Option Keys in MX700
Last Reply 19 hours 34 min ago.
96 0 5 7 Acevirgil de Ocampo
discussion Expressway MRA, SSO and not SSO access.
Last Reply 20 hours 12 min ago.
0 0 0 0 aalejo
discussion Touch10 headphone jack?
Last Reply 20 hours 14 min ago.
0 0 0 1 Patrick Sparkman
discussion "Previewing Input" Bar
Last Reply 22 hours 9 min ago.
24 0 0 6 Patrick Sparkman
discussion Lock down SpeakerTrack settings on SX80
Last Reply 22 hours 55 min ago.
0 0 0 1 Patrick Sparkman
discussion Different between CTS-PWR-AIR-INJ5+ and CTS-POE-INJ
Last Reply 23 hours 13 min ago.
1340 1 0 3 ktroutman@presi...
discussion CRM web page its stuk
Last Reply 23 hours 40 min ago.
17 0 5 6 nathaly alarcon
discussion Crestron CE8.0.0 issues with SX80
Last Reply 1 day 13 hours ago.
43 0 0 4 Wayne DeNardi
discussion video problems in surface pro 4 with video 4.8 Jabber
Last Reply 1 day 14 hours ago.
1 0 0 1 Patrick Sparkman
discussion A B2B Video incoming call not working with VCS-C and E
Last Reply 1 day 15 hours ago.
5 0 0 1 Patrick Sparkman
discussion Bandwdth Utilization
Last Reply 1 day 15 hours ago.
7 0 0 1 Patrick Sparkman
discussion How to reenable SpeakerTrack when disabled from Touch10
Last Reply 1 day 17 hours ago.
2 0 0 1 Patrick Sparkman
discussion Unable to add Polycom VSX8000 to TMS - Send command 'volume get' failed
Last Reply 1 day 18 hours ago.
1 0 5 1 Shea Sivell
discussion SX80 Microphone mute unmute out of sync
Last Reply 1 day 19 hours ago.
3 0 0 1 Lawrence James
Filter Results
Subject Views Rating Comments Author
TC / Option keys
Last Reply 1 hour 22 min ago.
3171
5.0
13 Marius Nedregaard
General TelePresence Troubleshooting Template Questions
Last Reply 6 days 19 hours ago.
876
0.0
0 Matthew Limbrick
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 1 month 3 weeks ago.
25218
5.0
1 Tyler Wilkin
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 1 month 4 weeks ago.
802
0.0
10 bvanbenschoten
MCU and Telepresence Server Feature Comparison sheet
Last Reply 2 months 4 days ago.
55
0.0
0 Manish Gogna
Cisco SX20 upgrade for Proximity for desktop
Last Reply 2 months 6 days ago.
103
0.0
9 Ajith Nayak
Loopback Testing for TelePresence
Last Reply 2 months 1 week ago.
1906
5.0
11 Matthew Limbrick
Cisco Telepresence: How to toggle "Factory Mode" on a CTS GEN 3 display from Production
Last Reply 3 months 1 day ago.
1965
4.5
0 David Orzelek
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 4 months 5 days ago.
30847
5.0
7 Tyler Wilkin
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 5 months 3 weeks ago.
3110
5.0
3 Paulo Souza
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 6 months 1 week ago.
9457
5.0
7 cdonleyc
Upgrade using WinSCP.pdf
Last Reply 6 months 3 weeks ago.
3987
5.0
4 mubakhta
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 7 months 4 days ago.
176
0.0
0 Hem Brahmi
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 8 months 3 weeks ago.
140
0.0
0 ciscomoderator
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 9 months 2 weeks ago.
191
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 9 months 2 weeks ago.
2355
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 1 year 1 week ago.
492
0.0
2 hashimoto.kotaro
Upload via TFTP Server revision 2.pdf
Last Reply 1 year 3 weeks ago.
1482
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 1 year 1 month ago.
965
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 3 months ago.
511
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 1 year 3 months ago.
515
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 1 year 4 months ago.
1120
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 1 year 6 months ago.
793
5.0
0 Matthew Limbrick
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 6 months ago.
644
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 6 months ago.
550
5.0
0 CSC TS WebDocs
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 6 months 4 days ago.
586
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 8 months 2 weeks ago.
3471
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 11 months 3 weeks ago.
2050
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 1 year 4 months ago.
761
4.6
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 year 10 months ago.
76
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 year 11 months ago.
12
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 year 11 months ago.
70
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 2 years 4 months ago.
2985
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 10 months ago.
977
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 3 years 5 months ago.
4937
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 7 months ago.
605
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 7 months ago.
775
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 8 months ago.
3783
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 4 years 3 weeks ago.
10014
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 4 years 2 months ago.
3101
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 4 years 2 months ago.
3675
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 4 years 4 months ago.
2777
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 4 years 5 months ago.
6555
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 5 months ago.
3111
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 7 months ago.
2090
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 7 months ago.
5455
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 10 months ago.
2718
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 11 months ago.
2748
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 5 years 2 months ago.
4247
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 5 years 2 months ago.
3577
0.0
0 gogasca
Filter Results
TelePresence
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (2 ratings)
TelePresence
Views: 12339
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Overall Rating: 3.3 (6 ratings)
TelePresence
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Overall Rating: 0 (0 ratings)
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Views: 579
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Overall Rating: 3 (1 ratings)
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