TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hello,I'm new to backing up TMS. I performed a backup yesterday, but where does it put the backup? And how do I configure this? Thanks!
2 hours 13 min ago
I am looking for more details for installing the MX 700 dual camera in wall.  The installation guide does not have the details like the height in w...
2 hours 51 min ago
When I use the Cisco CTL client to authenticate the security of the CUCM, I am ask to insert the Security token which I did. I then get a prompt as...
6 hours 9 min ago
Hi All,We have recently acquired a DX650, DX80, MX300 and MX700 for our meeting rooms and noticed that we are unable to record the MX300 and MX700...
11 hours 27 min ago
Hi guys, I have DX80s registered on a CUCM 10.5.2, and they are using the UDS as the corp directory (default). Whenever I do a contact search, it d...
11 hours 36 min ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion DX80 auto answer
Last Reply 1 hour 7 min ago.
13 0 0 3 phifdd4305
discussion Backing UP TMS
Last Reply 2 hours 13 min ago.
0 0 0 0 Mike Hagans
discussion MX700 wall mount - guide with more details
Last Reply 2 hours 51 min ago.
0 0 0 0 majeed002
discussion Exchange two endpoints on TMS
Last Reply 4 hours 57 min ago.
31 0 0 5 fwadmin@saskpow...
discussion Display frozen on Tandberg 95 MXP
Last Reply 5 hours 46 min ago.
11 0 0 2 serviceCSC
discussion How do I get my PC to recognize the USB Security tokens for CUCM?
Last Reply 5 hours 50 min ago.
0 0 0 0 Scott Hallen
discussion ISDN_Link Upgrade
Last Reply 9 hours 17 min ago.
34 0 0 6 KLCrgb@590
discussion Change Virtual telepresence server background image
Last Reply 9 hours 52 min ago.
28 1 5 3 oilyas
discussion recording
Last Reply 11 hours 27 min ago.
0 0 0 0 Edip Gumuskaya
discussion DX80 doesn't return full list of UDS contacts
Last Reply 11 hours 36 min ago.
0 0 0 0 chenzhezhang
discussion SX20 Camera
Last Reply 12 hours 12 min ago.
0 0 0 0 Sumesh Cherian
discussion Cannot connect conference bridge to Telepresence MCU?
Last Reply 13 hours 25 min ago.
2 0 0 1 James Hodgson
discussion Virtual Telepresence Server vs Video Control System (vTS vs VCS)
Last Reply 14 hours 10 min ago.
44 0 4.66667 4 Mohammad Al-Azzeh
discussion Cisco C90 with 7 cameras - Daisy chaining
Last Reply 15 hours 21 min ago.
0 0 0 0 VCsupport17
discussion Wireless peripherals MIC/Touch
Last Reply 21 hours 27 min ago.
9 0 0 1 Wayne DeNardi
discussion Warranty Info
Last Reply 1 day 34 min ago.
23 0 3 5 Patrick Sparkman
discussion Telepresence Content Server Migration
Last Reply 1 day 1 hour ago.
50 0 5 5 Patrick Sparkman
discussion Jabber to EX60/90 or EX60/90 to CTS-500 - 1080p
Last Reply 1 day 7 hours ago.
3 0 0 4 oz.ezer01
discussion Cisco SX20 Power button red light....
Last Reply 1 day 7 hours ago.
27 0 5 7 Patrick Sparkman
discussion TMS upgrade to 14.6.2
Last Reply 1 day 11 hours ago.
9 0 0 1 Stanislav Matejovsky
discussion TMSPE Upgrade Fails
Last Reply 1 day 11 hours ago.
87 0 0 14 Linus98
discussion VCS Expressway - Search Loop Detected
Last Reply 1 day 12 hours ago.
4012 1 5 11 RAMEEZ RAHIM
discussion Secure Telepresence Video Conference not working
Last Reply 1 day 15 hours ago.
6 0 0 1 Acevirgil de Ocampo
discussion Telepresence Conductor not registering on CUCM
Last Reply 1 day 17 hours ago.
1476 2 4.5 18 Jonathan Robb
discussion iX5000 whiteboard without external mirocphone
Last Reply 1 day 18 hours ago.
7 0 0 0 Oscar Jaime
Filter Results
Subject Views Rating Comments Author
General TelePresence Troubleshooting Template Questions
Last Reply 2 hours 11 min ago.
5
0.0
0 Matthew Limbrick
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 5 hours 51 min ago.
613
0.0
7 bvanbenschoten
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 1 week 1 day ago.
2277
5.0
3 Paulo Souza
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 3 weeks 2 days ago.
8594
5.0
7 cdonleyc
Upgrade using WinSCP.pdf
Last Reply 1 month 5 days ago.
3646
5.0
4
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 1 month 2 weeks ago.
77
0.0
0 Hem Brahmi
TC / Option keys
Last Reply 1 month 2 weeks ago.
1833
5.0
4 Marius Nedregaard
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 2 months 3 days ago.
25504
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 2 months 1 week ago.
18581
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 2 months 3 weeks ago.
569
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 3 months 1 week ago.
109
0.0
0 ciscomoderator
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 3 months 4 weeks ago.
164
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 4 months 17 hours ago.
1981
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 6 months 3 weeks ago.
270
0.0
2 hashimoto.kotaro
Upload via TFTP Server revision 2.pdf
Last Reply 7 months 1 week ago.
1392
0.0
1
Obtaining system configurations with xconfig
Last Reply 8 months 3 days ago.
663
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 9 months 3 weeks ago.
437
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 10 months 1 day ago.
485
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 10 months 3 weeks ago.
1037
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 1 year 3 weeks ago.
598
5.0
0 Matthew Limbrick
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 1 month ago.
627
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 1 month ago.
443
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 1 year 1 month ago.
720
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 1 year 1 month ago.
217
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 1 year 1 month ago.
603
0.0
1 cdonleyc
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 2 weeks 12 hours ago.
445
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 2 months 4 weeks ago.
2989
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 6 months 1 week ago.
1259
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 10 months 2 weeks ago.
558
4.5
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 year 4 months ago.
66
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 year 5 months ago.
11
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 year 5 months ago.
57
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 11 months ago.
2626
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 5 months ago.
904
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 12 months ago.
4842
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 1 month ago.
603
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 2 months ago.
763
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 2 months ago.
3625
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 7 months ago.
9537
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 8 months ago.
3077
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 8 months ago.
3622
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 10 months ago.
2773
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 11 months ago.
6427
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 2 days ago.
3083
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 1 month ago.
2089
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 2 months ago.
5400
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 4 months ago.
2637
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 6 months ago.
2685
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 8 months ago.
3902
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 9 months ago.
3540
0.0
0 gogasca
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