TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi,I want to confirm the Expressway cluster requirement.According to the document, I can see the cluster requirement as below:1. Routable IP (Layer...
2 hours 27 min ago
I currently have an EX90 setup to take receive video and output it over the HDMI out connection (in addition to the internal monitor) - pretty much...
4 hours 26 min ago
when i am dialing from polycom device to our conference bridge number over the internet call is not connected i check call logs in conductor gettin...
5 hours 6 min ago
We have Telepresence endpoints on a CUCM 9.1 with CMR enabled.We experience quality issues but the CMR values are all good.When comparing the CUCM...
10 hours 24 min ago
 We are new customers and are just installing TMS and TMSXE, with Exchange 2013 and outlook 2010 Everything is working great except we can't proper...
18 hours 45 min ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion MX300 resolution issue
Last Reply 9 min 20 sec ago.
6 0 0 1 Patrick Sparkman
discussion Does TC7.3.3 Encrypt PC Source 3 on the C Series codec?
Last Reply 1 hour 35 min ago.
0 0 0 1 Patrick Sparkman
discussion Does TC7.3.3 Encrypt PC Source 3 on the C Series codec?
Last Reply 1 hour 35 min ago.
3 0 0 1 Patrick Sparkman
discussion Conductor Essential Image
Last Reply 1 hour 37 min ago.
2 0 0 2 Patrick Sparkman
discussion every 15 minutes Profile 42 restart automaticaly
Last Reply 1 hour 43 min ago.
3 0 0 1 vikdutta
discussion Expressway Cluster Requirement consideration
Last Reply 2 hours 27 min ago.
0 0 0 0 Chi Fai Leung
discussion TC7.3.3 is released
Last Reply 2 hours 58 min ago.
1322 1 4.875 61 Andrew Dighton
discussion External calls to TelePresence Server 310 fail with "Closing call due to failed reINVITE"
Last Reply 3 hours 26 min ago.
265 3 5 2 Sushant Sharma
discussion EX90 HDMI audio out?
Last Reply 4 hours 26 min ago.
0 0 0 0 Aaron Wilson
discussion b2bua disconnected call on the ingress saying "mismatched transport type in answer"
Last Reply 5 hours 6 min ago.
0 0 0 0 Sushant Sharma
discussion C60 software downgrade
Last Reply 10 hours 15 min ago.
1029 0 0 7 sergey.liznyov
discussion Call Management Record - information about video quality
Last Reply 10 hours 24 min ago.
0 0 0 0 Matthieu LIENART
discussion Cisco TelePresence SX20 need more participant
Last Reply 12 hours 6 min ago.
97 0 5 3 paulonwude
discussion Cisco Tandberg C40 - Factory Reset
Last Reply 15 hours 18 min ago.
52 0 5 8 rgarces87
discussion Cisco SX 20
Last Reply 18 hours 6 min ago.
26 0 0 2 Patrick Sparkman
discussion VideoConference C40 without web access
Last Reply 18 hours 8 min ago.
41 1 0 5 Patrick Sparkman
discussion SX 80 with two Precision 60 cameras
Last Reply 18 hours 13 min ago.
35 1 0 2 Patrick Sparkman
discussion Need IR remote solution for SX / MX series codecs
Last Reply 18 hours 17 min ago.
15 0 0 3 Patrick Sparkman
discussion Cisco VCS-E
Last Reply 18 hours 20 min ago.
23 0 0 5 Patrick Sparkman
discussion Meetings deleted via Outlook client re-appear, pushed from TMS
Last Reply 18 hours 45 min ago.
4 0 0 0 elwilliams
discussion Tandberg TRC4 Help
Last Reply 18 hours 48 min ago.
7 0 0 1 Jens Didriksen
discussion Cisco TelePresence products vulnerable to CVE-2014-0160 -aka Heartbleed
Last Reply 18 hours 57 min ago.
50 0 0 2 Jens Didriksen
discussion speaker track is not working on c60
Last Reply 21 hours 20 min ago.
89 0 0 1 rosaho
discussion Need the dotnet API for Cisco Ip cameras.
Last Reply 21 hours 23 min ago.
22 0 0 1 rosaho
discussion Does SX20 support streaming through RTP or other protocol?
Last Reply 21 hours 25 min ago.
55 0 0 1 rosaho
Filter Results
Subject Views Rating Comments Author
Upgrade using WinSCP.pdf
Last Reply 6 days 23 hours ago.
3583
5.0
4
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 2 weeks 2 days ago.
31
0.0
0 Hem Brahmi
TC / Option keys
Last Reply 2 weeks 3 days ago.
1670
5.0
4 Marius Nedregård
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 1 month 4 days ago.
24666
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 1 month 1 week ago.
17667
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 1 month 3 weeks ago.
442
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 2 months 1 week ago.
100
0.0
0 ciscomoderator
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 2 months 1 week ago.
8414
5.0
6 cdonleyc
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 3 months 1 day ago.
162
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 3 months 2 days ago.
1905
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 5 months 3 weeks ago.
248
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 6 months 1 day ago.
603
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 6 months 1 week ago.
1384
0.0
1
Obtaining system configurations with xconfig
Last Reply 7 months 4 days ago.
620
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 8 months 3 weeks ago.
428
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 9 months 3 days ago.
475
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 9 months 3 weeks ago.
1028
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 11 months 3 weeks ago.
558
5.0
0 Matthew Limbrick
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 3 days ago.
618
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 5 days ago.
437
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 1 year 5 days ago.
674
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 1 year 1 week ago.
212
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 1 year 2 weeks ago.
599
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 1 year 1 month ago.
213
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 1 year 2 months ago.
1400
0.0
1 steterry
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 5 days 16 hours ago.
270
5.0
1 Francine Richards
blog Webrtc demo system
Last Reply 1 month 4 weeks ago.
2871
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 5 months 1 week ago.
1088
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 9 months 2 weeks ago.
514
4.5
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 year 3 months ago.
59
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 year 4 months ago.
11
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 year 4 months ago.
52
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 10 months ago.
2552
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 3 months ago.
895
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 11 months ago.
4815
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 3 weeks ago.
603
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 1 month ago.
761
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 1 month ago.
3588
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 6 months ago.
9449
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 7 months ago.
3067
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 7 months ago.
3596
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 9 months ago.
2768
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 10 months ago.
6391
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 11 months ago.
3079
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 1 week ago.
2089
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 1 month ago.
5386
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 3 months ago.
2620
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 5 months ago.
2677
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 7 months ago.
3828
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 8 months ago.
3533
0.0
0 gogasca
Filter Results
TelePresence
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (1 ratings)
TelePresence
Views: 254
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Overall Rating: 5 (1 ratings)
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Overall Rating: 0 (0 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (2 ratings)
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Overall Rating: 5 (1 ratings)
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Overall Rating: 3.3 (6 ratings)
TelePresence
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TelePresence
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Overall Rating: 3 (1 ratings)
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Overall Rating: 5 (1 ratings)
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TelePresence
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August 1, 2014
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July 2, 2012
Ask the Expert
October 18, 2011
Ask the Expert
September 12, 2011
Ask the Expert
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August 2, 2010
Ask the Expert
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October 18, 2011
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