TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

We have installed several SX20s recently and we have found an issue with certain computers presenting. The issue seems to be with newer ThinkPad La...
10 hours 35 min ago
Expressway was working great in my lab but when i moved into production i had to change the LAN2 IP on the EXP-E server. Now im getting the error a...
22 hours 29 min ago
I am running TMS 14.3.2.Recently I started receiving the following JAVA error when I try to use the Conference Control Center, Graphic monitoring o...
1 day 14 hours ago
Hi, We are planning to integrate our Lync 2013 with Cisco VCS software version X7.2.4. I have couple of questions >> As per Cisco guide, Lync...
1 day 14 hours ago
Hi All, I have a couple of SX20s and an MCU all registered to CUCM. I can use the MCU for adhoc conferences from my other video endpoints including...
3 days 3 hours ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Multiway & CUCM
Last Reply 8 min 41 sec ago.
159 0 0 12 Nick Halbert-Li...
discussion Movi/Jabber 'Did not receive provisioning in time'
Last Reply 4 hours 8 min ago.
884 1 5 9 Patrick Sparkman
discussion Telepresence Content Server Migration
Last Reply 4 hours 12 min ago.
6 0 0 1 Patrick Sparkman
discussion Telepresence and CUCM upgrade from 9.1 to 10.5 or 11
Last Reply 8 hours 3 min ago.
1 0 0 1 Jaime Valencia
discussion SX20 Presentation Issue
Last Reply 10 hours 35 min ago.
0 0 0 0 michaelrrizzo
discussion PHONEBOOK ISSUES
Last Reply 12 hours 11 min ago.
10 0 5 2 thobonho2
discussion Expressway C traversal zone :SIP: Failed to connect to <IP>:7001 : TLS negotiation failure
Last Reply 22 hours 29 min ago.
7 0 0 0 Randle Rivers
discussion Need Features regarding collaboration projects PLZ Help
Last Reply 23 hours 26 min ago.
13 0 0 1 Jens Didriksen
discussion Tandberg TRC4 Help
Last Reply 1 day 11 hours ago.
18 0 0 2 Acevirgil de Ocampo
discussion application blocked by java security
Last Reply 1 day 14 hours ago.
6 0 0 0 Chet Cronin
discussion Lync 2013 and VCS Integration
Last Reply 1 day 14 hours ago.
10 0 0 0 asif.rehman
discussion TMS/VCS migration to CUCM
Last Reply 1 day 23 hours ago.
27 0 0 3 Patrick Sparkman
discussion TMS Systems Navigator Issue
Last Reply 2 days 5 hours ago.
10 0 0 1 Patrick Sparkman
discussion Recertification fees for a CiscoC40 and camera for smartnet
Last Reply 3 days 18 min ago.
19 0 0 2 Patrick Sparkman
discussion Cisco Tandberg C40 - Factory Reset
Last Reply 3 days 2 hours ago.
65 0 5 9 Martin Koch
discussion SX20 Conferencing Issue
Last Reply 3 days 3 hours ago.
16 0 0 0 paulonwude
discussion MCU registered to CUCM 10.x for SX20 endpoints and unable to do video conference calls
Last Reply 3 days 3 hours ago.
412 3 0 2 paulonwude
discussion Telepresence Server logs
Last Reply 3 days 5 hours ago.
8 0 0 0 Wilian Cusihuaman
discussion C40 Upgrade
Last Reply 3 days 6 hours ago.
8 0 0 1 Patrick Sparkman
discussion Cisco Edge 95 Firware upgrade
Last Reply 3 days 6 hours ago.
21 0 0 3 Patrick Sparkman
discussion VCS Expressway - changing route
Last Reply 3 days 8 hours ago.
66 0 0 7 Jonathan Unger
discussion TMS migration(upgrading and changing server)
Last Reply 3 days 9 hours ago.
2913 0 4 16 Stanislav Matejovsky
discussion Cisco Telepresence Server Conference Language
Last Reply 3 days 11 hours ago.
11 0 5 1 James Hodgson
discussion Expressway Cluster Requirement consideration
Last Reply 3 days 12 hours ago.
14 0 0 1 Martin Koch
discussion b2bua disconnected call on the ingress saying "mismatched transport type in answer"
Last Reply 3 days 12 hours ago.
14 0 0 1 Martin Koch
Filter Results
Subject Views Rating Comments Author
Upgrade using WinSCP.pdf
Last Reply 1 week 4 days ago.
3589
5.0
4
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 3 weeks 4 hours ago.
42
0.0
0 Hem Brahmi
TC / Option keys
Last Reply 3 weeks 12 hours ago.
1688
5.0
4 Marius Nedregaard
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 1 month 1 week ago.
24802
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 1 month 2 weeks ago.
17762
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 1 month 3 weeks ago.
450
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 2 months 1 week ago.
101
0.0
0 ciscomoderator
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 2 months 2 weeks ago.
8434
5.0
6 cdonleyc
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 3 months 5 days ago.
163
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 3 months 6 days ago.
1920
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 5 months 4 weeks ago.
249
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 6 months 5 days ago.
605
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 6 months 2 weeks ago.
1384
0.0
1
Obtaining system configurations with xconfig
Last Reply 7 months 1 week ago.
624
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 8 months 4 weeks ago.
429
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 9 months 1 week ago.
475
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 9 months 4 weeks ago.
1029
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 12 months 1 day ago.
562
5.0
0 Matthew Limbrick
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 1 week ago.
619
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 1 week ago.
439
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 1 year 1 week ago.
678
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 1 year 1 week ago.
214
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 1 year 2 weeks ago.
600
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 1 year 1 month ago.
218
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 1 year 2 months ago.
1402
0.0
1 steterry
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 5 days 16 hours ago.
270
5.0
1 Francine Richards
blog Webrtc demo system
Last Reply 1 month 4 weeks ago.
2871
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 5 months 1 week ago.
1088
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 9 months 2 weeks ago.
514
4.5
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 year 3 months ago.
59
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 year 4 months ago.
11
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 year 4 months ago.
52
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 10 months ago.
2552
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 3 months ago.
895
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 11 months ago.
4815
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 3 weeks ago.
603
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 1 month ago.
761
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 1 month ago.
3588
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 6 months ago.
9449
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 7 months ago.
3067
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 7 months ago.
3596
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 9 months ago.
2768
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 10 months ago.
6391
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 11 months ago.
3079
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 1 week ago.
2089
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 1 month ago.
5386
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 3 months ago.
2620
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 5 months ago.
2677
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 7 months ago.
3828
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 8 months ago.
3533
0.0
0 gogasca
Filter Results
TelePresence
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Overall Rating: 5 (2 ratings)
TelePresence
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Overall Rating: 5 (1 ratings)
TelePresence
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Overall Rating: 5 (1 ratings)
TelePresence
Views: 131
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (1 ratings)
TelePresence
Views: 156
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Overall Rating: 5 (1 ratings)
TelePresence
Views: 117
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Overall Rating: 5 (1 ratings)
TelePresence
Views: 254
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Overall Rating: 5 (1 ratings)
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Views: 110
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Overall Rating: 5 (1 ratings)
TelePresence
Views: 262
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Overall Rating: 5 (1 ratings)
TelePresence
Views: 85
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Overall Rating: 0 (0 ratings)
TelePresence
Views: 69
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Overall Rating: 5 (1 ratings)
TelePresence
Views: 137
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Overall Rating: 5 (2 ratings)
TelePresence
Views: 236
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Overall Rating: 5 (1 ratings)
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TelePresence
Views: 9468
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Overall Rating: 3.3 (6 ratings)
TelePresence
Views: 173
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Overall Rating: 0 (0 ratings)
TelePresence
Views: 487
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Overall Rating: 3 (1 ratings)
TelePresence
Views: 75
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Overall Rating: 0 (0 ratings)
TelePresence
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Overall Rating: 0 (0 ratings)
TelePresence
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Overall Rating: 5 (1 ratings)
TelePresence
Views: 19
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Overall Rating: 0 (0 ratings)
TelePresence
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TelePresence
Views: 349
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Overall Rating: 0 (0 ratings)
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August 1, 2014
Ask the Expert
July 2, 2012
Ask the Expert
October 18, 2011
Ask the Expert
September 12, 2011
Ask the Expert
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August 2, 2010
Ask the Expert
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October 18, 2011
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