TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Taking a look through the information around the xml api for Webex and I'm having some issues identifying if CMR can be managed via the API.  I see...
12 min 6 sec ago
I have recently installed 3 IX systems and as mos tof you are aware these seems have a few issues.  After a few TAC sessions i have noticed all 3 I...
7 hours 54 min ago
Dear all, I'm having an issue with the VCS C logs, which are giving me the below info message every 30 seconds. It appears as though an 'UpdateOrAd...
18 hours 54 min ago
Is the Expressway Core Advanced Gateway required to be added to Active Directory in order to be added to the 2013 Lync Server Trusted application?...
6 days 2 hours ago
Hi,Customer wants to install a whiteboard that's close to the IX5000 right side table microphones. But first time setup only considers calibrating...
1 week 2 days ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion SX80 Dropping Out When Accessed
Last Reply 3 min 31 sec ago.
40 1 5 8 leebrown2
discussion Webex XML API - How to enable/disable CMR
Last Reply 12 min 6 sec ago.
0 0 0 0 nathan.a.reeves
discussion Need Help on SX10 Configuration....
Last Reply 21 min 31 sec ago.
55 0 5 8 aonewebnet
discussion SX20 Camera
Last Reply 24 min 4 sec ago.
15 0 0 1 Wayne DeNardi
discussion ad-hoc conference call using telepresence conductor.
Last Reply 58 min 15 sec ago.
20 1 0 3 dijin1986
discussion 7.3.3 Provisioning Error
Last Reply 2 hours 29 min ago.
15 0 0 5 Wayne DeNardi
discussion Cisco TelePresence Codec C40
Last Reply 4 hours 49 min ago.
2 0 0 2 Wayne DeNardi
discussion A Quick Video Bandwidth question
Last Reply 5 hours 25 min ago.
10 0 5 4 mayank.sharma
discussion SX20 network port not working, how to upgrade software
Last Reply 6 hours 43 min ago.
811 1 0 13 Wayne DeNardi
discussion IX5000 Downloaded Logs Incomplete
Last Reply 7 hours 54 min ago.
0 0 0 0 mfisher@ivci.com
discussion Error Message on Telepresence 60 camera.
Last Reply 7 hours 59 min ago.
20 0 0 4 Jens Didriksen
discussion SX-80 ERROR: Call Protocol Registration The system is not registered on either H323 or SIP.
Last Reply 10 hours 4 min ago.
0 0 0 1 Acevirgil de Ocampo
discussion TMS Persistent Settings
Last Reply 11 hours 34 min ago.
21 0 0 6 Darrel_h1
discussion Expressway Internal DNS /Firewall rule query
Last Reply 13 hours 46 min ago.
35 0 5 8 rchaseling
discussion Has anyone upgraded to TMS 15.0 ? we are running 14.6.1
Last Reply 14 hours 29 min ago.
131 0 5 12 Danny Meyer
discussion TMSPE 1.4 Error : TMSPE failed to connect
Last Reply 15 hours 2 min ago.
81 0 0 14 novasight
discussion Expressway LIC-EXP-RMS Rich Media Session license requirements
Last Reply 16 hours 38 min ago.
6045 0 5 20 Ruslan Moldaliev
discussion VCS C logs - info every 30 seconds. - TMS PE - UpdateOrAddOperations Static.
Last Reply 18 hours 54 min ago.
0 0 0 0 ProAVAmit
discussion Jabber Guest Domains
Last Reply 19 hours 22 min ago.
42 0 0 6 havogel
discussion SX20 presentation issue
Last Reply 23 hours 13 min ago.
7 0 0 1 Acevirgil de Ocampo
discussion MX700 physical and configuration guide
Last Reply 1 day 26 min ago.
8 0 0 2 Acevirgil de Ocampo
discussion TMS upgrade from 14,5 to 15
Last Reply 1 day 49 min ago.
45 0 0 2 Wayne DeNardi
discussion SQL Server for TMS
Last Reply 1 day 3 hours ago.
23 0 0 2 Wayne DeNardi
discussion SX20 won't accept System Configuration changes
Last Reply 1 day 13 hours ago.
5 0 0 3 Patrick Sparkman
discussion VCS-C very high amount of entries in eventlog for provisioning extension devices (every 30 sek.)
Last Reply 1 day 13 hours ago.
57 1 0 7 Patrick Sparkman
Filter Results
Subject Views Rating Comments Author
General TelePresence Troubleshooting Template Questions
Last Reply 1 week 4 hours ago.
89
0.0
0 Matthew Limbrick
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 1 week 8 hours ago.
634
0.0
7 bvanbenschoten
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 2 weeks 1 day ago.
2320
5.0
3 Paulo Souza
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 1 month 17 hours ago.
8652
5.0
7 cdonleyc
Upgrade using WinSCP.pdf
Last Reply 1 month 1 week ago.
3661
5.0
4
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 1 month 3 weeks ago.
92
0.0
0 Hem Brahmi
TC / Option keys
Last Reply 1 month 3 weeks ago.
1890
5.0
4 Marius Nedregaard
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 2 months 1 week ago.
25759
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 2 months 2 weeks ago.
18984
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 2 months 4 weeks ago.
625
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 3 months 2 weeks ago.
114
0.0
0 ciscomoderator
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 4 months 1 week ago.
167
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 4 months 1 week ago.
2005
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 7 months 21 hours ago.
285
0.0
2 hashimoto.kotaro
Upload via TFTP Server revision 2.pdf
Last Reply 7 months 2 weeks ago.
1401
0.0
1
Obtaining system configurations with xconfig
Last Reply 8 months 1 week ago.
689
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 10 months 1 day ago.
445
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 10 months 1 week ago.
487
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 11 months 2 hours ago.
1041
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 1 year 4 weeks ago.
614
5.0
0 Matthew Limbrick
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 1 month ago.
627
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 1 month ago.
451
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 1 year 1 month ago.
746
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 1 year 1 month ago.
222
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 1 year 1 month ago.
604
0.0
1 cdonleyc
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 3 weeks 1 day ago.
483
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 3 months 1 week ago.
3017
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 6 months 2 weeks ago.
1293
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 10 months 3 weeks ago.
573
4.5
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 year 5 months ago.
66
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 year 5 months ago.
12
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 year 5 months ago.
57
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 11 months ago.
2635
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 5 months ago.
906
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 3 years 4 days ago.
4850
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 2 months ago.
603
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 2 months ago.
763
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 2 months ago.
3635
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 7 months ago.
9555
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 8 months ago.
3079
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 9 months ago.
3624
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 10 months ago.
2773
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 12 months ago.
6433
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 1 week ago.
3082
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 1 month ago.
2089
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 2 months ago.
5400
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 4 months ago.
2641
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 6 months ago.
2684
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 9 months ago.
3912
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 9 months ago.
3541
0.0
0 gogasca
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