TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi, I have this issue where my physical TMS Server time will be correct but when you access TMS through your web browser the time at the bottom wi...
3 hours 54 min ago
Hi, I added VCS-C server for provisioning I am getting TMS Provisioning Extension service status failed. Both Device and User status as failed. I...
4 hours 41 min ago
Hi We have a client that is suffering some difficulty with a touch 8 panel. The problem we are finding is that the panel does not communicate with...
5 hours 30 min ago
Hi everybody, I'm encountering an issue on CISCO Tandberg C20 that I have upgraded from TC5.4.x to TC7.3.5 The endpoint is working properly, exce...
6 hours 43 min ago
Hi, I tried the MRA on CP-8865 & DX80. The CP-8865 have QR code scan when startup the phone.But the DX80 have not QR code scan when startup the...
13 hours 25 min ago
There are no categories in this community.
Filter Results
Subject Views Votes Rating Replies Last replied by
discussion EXP E and C configuration problem
Last Reply 1 hour 9 min ago.
22 0 4 4 Patrick Sparkman
discussion Not registered on any call protocol
Last Reply 1 hour 25 min ago.
8 0 0 1 Patrick Sparkman
discussion Cisco Telepresence Table Microphone 20
Last Reply 1 hour 28 min ago.
318 0 5 2 Chris Audette
discussion Replacement product for PSU-24VDC-135W=
Last Reply 1 hour 33 min ago.
7 0 0 2 Patrick Sparkman
discussion Touch 8 (CTS-CTRL-DV8) Cable?
Last Reply 1 hour 35 min ago.
10 0 0 1 Patrick Sparkman
discussion Recommended Cisco Recording Solution- SX20 Registered as Standalone
Last Reply 1 hour 39 min ago.
11 0 0 1 Patrick Sparkman
discussion Telepresence Ceiling Mic and SX80
Last Reply 2 hours 41 min ago.
0 0 0 0 CiscoRunner
discussion TMS "No HTTPS Response" to SX10
Last Reply 3 hours 27 min ago.
0 0 0 0 Gordon Ross
discussion Firewall ports to open for Telepresence over VPN
Last Reply 4 hours 19 min ago.
15 0 0 3 John.McCartney1
discussion Telepresence Profile42 -PhoneBook and Provisioning with Cucm8.6.2
Last Reply 6 hours 6 min ago.
0 0 0 0 maqsood ahmed
discussion SX10 registered to CUCM
Last Reply 9 hours 54 min ago.
18 0 0 2 alarics
discussion H323 calls issue dialing via IP or IP##Extension
Last Reply 11 hours 9 min ago.
12 0 5 5 Jens Didriksen
discussion UPGRADE MXP1700 FROM L5.1.1 TO F9.3.4
Last Reply 15 hours 20 min ago.
11 0 0 4 Wayne DeNardi
discussion Expressway MRA on 8865 and DX80
Last Reply 15 hours 36 min ago.
12 0 0 3 Chi Fai Leung
discussion TMS not importing AD Users
Last Reply 16 hours 13 min ago.
2 0 0 4 Mauricio Naegel...
discussion Telepresence Conductor Out of Compliance preventing
Last Reply 17 hours 7 sec ago.
6 0 1 2 Nattawut Boonpramook
discussion VCS - Show IP Address instead of H.323 Alias
Last Reply 23 hours 52 min ago.
1 0 0 3 Patrick Sparkman
discussion Cisco Touch 8
Last Reply 23 hours 56 min ago.
30 0 0 1 Patrick Sparkman
discussion touch 8 will not authenticate
Last Reply 1 day 1 min ago.
7 0 0 1 Patrick Sparkman
discussion Cisco C20 Camera not working
Last Reply 1 day 14 min ago.
41 0 5 9 Patrick Sparkman
discussion CTS-PHD-1080P12XS gears grinding, won't stop going up
Last Reply 1 day 19 min ago.
1 0 0 2 Patrick Sparkman
discussion TMS - Automatically check for Updates Issue
Last Reply 1 day 5 hours ago.
12 0 5 3 Patrick Sparkman
discussion SX20 with or without Call Manager Pros and Cons
Last Reply 1 day 10 hours ago.
23 0 0 5 Manish Gogna
discussion TMS-XE Cluster Network Share Size
Last Reply 1 day 10 hours ago.
2 0 5 1 Manish Gogna
discussion Expressway dual domain and NIC interface issue
Last Reply 1 day 15 hours ago.
16 0 4 5 samhopealpha
Filter Results
Subject Views Rating Comments Author
General TelePresence Troubleshooting Template Questions
Last Reply 22 hours 22 min ago.
1503
5.0
1 Matthew Limbrick
EX90: Make Console Cable using CA42 USB Data Cable
Last Reply 3 days 1 hour ago.
9852
5.0
5 eaittala
How to take Diagnostic logs from a VCS and upload them to a TAC case.
Last Reply 1 month 4 days ago.
76
5.0
0 Melvin Gerardo Barquero Quiros
TC / Option keys
Last Reply 2 months 3 weeks ago.
4107
5.0
13 Marius Nedregaard
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 4 months 2 weeks ago.
29412
5.0
1 Tyler Wilkin
TMS with Conductor Auto Connect - "call back" number is just [email protected]
Last Reply 4 months 3 weeks ago.
899
0.0
10 bvanbenschoten
MCU and Telepresence Server Feature Comparison sheet
Last Reply 4 months 3 weeks ago.
157
0.0
0 Manish Gogna
Cisco SX20 upgrade for Proximity for desktop
Last Reply 4 months 4 weeks ago.
196
0.0
9 Ajith Nayak
Loopback Testing for TelePresence
Last Reply 5 months 6 days ago.
2769
5.0
11 Matthew Limbrick
Cisco Telepresence: How to toggle "Factory Mode" on a CTS GEN 3 display from Production
Last Reply 5 months 3 weeks ago.
2028
4.5
0 David Orzelek
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 6 months 4 weeks ago.
33615
5.0
7 Tyler Wilkin
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 8 months 2 weeks ago.
3491
5.0
3 Paulo Souza
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 9 months 5 days ago.
9850
5.0
7 cdonleyc
Upgrade using WinSCP.pdf
Last Reply 9 months 2 weeks ago.
4151
5.0
4 mubakhta
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 9 months 3 weeks ago.
197
0.0
0 Hem Brahmi
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 11 months 2 weeks ago.
145
0.0
0 ciscomoderator
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 1 year 6 days ago.
216
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 1 year 1 week ago.
2600
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 1 year 3 months ago.
672
0.0
2 hashimoto.kotaro
Upload via TFTP Server revision 2.pdf
Last Reply 1 year 3 months ago.
1559
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 1 year 4 months ago.
1105
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 6 months ago.
562
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 1 year 6 months ago.
536
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 1 year 6 months ago.
1159
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 1 year 9 months ago.
931
5.0
0 Matthew Limbrick
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 8 months 3 weeks ago.
614
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 11 months 1 week ago.
3747
5.0
2 Gonzalo Gasca Meza
blog SX20 and Touch Panel Pairing
Last Reply 1 year 2 months ago.
2605
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 1 year 6 months ago.
949
4.6
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 2 years 1 month ago.
88
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 2 years 1 month ago.
13
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 2 years 1 month ago.
72
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 2 years 7 months ago.
3188
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TMS with proxies
Last Reply 3 years 1 month ago.
1026
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 3 years 8 months ago.
4974
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 10 months ago.
606
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 10 months ago.
783
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 10 months ago.
3918
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 4 years 3 months ago.
10241
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 4 years 4 months ago.
3107
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 4 years 5 months ago.
3715
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 4 years 6 months ago.
2780
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 4 years 8 months ago.
6626
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 8 months ago.
3123
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 9 months ago.
2091
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 10 months ago.
5473
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 5 years 2 weeks ago.
2743
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 5 years 2 months ago.
2787
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 5 years 5 months ago.
4475
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 5 years 5 months ago.
3597
0.0
0 gogasca
Filter Results
TelePresence
Views: 426
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
TelePresence
Views: 1878
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 574
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
TelePresence
Views: 216
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 102
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 96
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 144
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 1410
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 1817
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 1381
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 415
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 303
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 176
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 407
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 1642
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 2156
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 849
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 3901
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 202
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
TelePresence
Views: 754
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
TelePresence
Views: 13504
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 3.6 (7 ratings)
TelePresence
Views: 208
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
TelePresence
Views: 595
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 3 (1 ratings)
TelePresence
Views: 94
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
TelePresence
Views: 27
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Filter Results

Events

August 1, 2014
Ask the Expert
July 2, 2012
Ask the Expert
October 18, 2011
Ask the Expert
September 12, 2011
Ask the Expert
  • 1
  • 2
  • 3
  • 4
  • 5
August 2, 2010
Ask the Expert
  • 1
  • 2
  • 3
  • 4
  • 5
October 18, 2011
Webcasts
  • 1
  • 2
  • 3
  • 4
  • 5

Announcements

Actions

 

 

Featured Content

Rank Username Points
1 4,575
2 2,880
3 2,700
4 1,630
5 1,063
Rank Username Points
279
57
45
35
10

Popular Discussions

Popular Documents