TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

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Hi Everyone, Our company have recently installed an MX700 for a client. The audio from a presentation sounds normal and when the ringtone is playin...
1 hour 53 min ago
I have it connected to CUCM via sip.  It has multipoint capabilities but when I am in a video call I can't add an audio call.
4 hours 47 min ago
I'm curious what the difference between an IP/H323 and SIP audio or video dial-in would be?  We have a rather complex video conference infrastructu...
13 hours 15 min ago
Hi,My Touch panel wouldn't come up.when connected to power, the white exclamation button lit and nothing happen.I've tried to reset it by pressing ...
17 hours 22 min ago
we are planning to implement Video conferencing solution one for our customer we have ordered2 Qty of BE6K bundleTelepresence sever 310ISDN GW 3241...
20 hours 40 min ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Is possible one codec sx20 in a meeting to see images or cameras of differents rooms on main and second screen without content presentation?
Last Reply 2 min 20 sec ago.
0 0 0.0 4 irbbrasilre
discussion MX700 Incoming audio issue - muffled, underwater effect
Last Reply 1 hour 53 min ago.
0 0 0.0 0 Alaa.k001
discussion TC7.3.3 is released
Last Reply 1 hour 16 min ago.
0 0 4.85714 47 nick.mueller
discussion DX Series MRA Public CA UCC Certificates with Expressway
Last Reply 4 hours 35 min ago.
0 0 0.0 1 Jaime Valencia
discussion sx20 can't make a 3 way call
Last Reply 4 hours 47 min ago.
0 0 0.0 0 DONNA WHEELOCK
discussion Clock widget wrong on C40
Last Reply 6 hours 30 min ago.
492 2 0.0 30 Mike Assel
discussion SNMP on TC software - should i use it
Last Reply 6 hours 48 min ago.
0 0 0.0 1 Patrick McCarthy
discussion VCSE cal is not going outside
Last Reply 6 hours 56 min ago.
0 0 0.0 1 Patrick McCarthy
discussion TMS endusers PW/USERNAME
Last Reply 7 hours 3 min ago.
0 0 0.0 2 James Tanner
discussion Can you have the SX20 do both h.323 and SIP?
Last Reply 7 hours 42 min ago.
0 1 0.0 2 DONNA WHEELOCK
discussion Jabber dial in to scheduled conferencing on TMS
Last Reply 9 hours 59 min ago.
0 0 5 8 doanhuuhiep
discussion DNS Resolution for SIP fails if NAPTR records are return but do NOT contain any SIP service information.
Last Reply 12 hours 40 min ago.
0 0 0.0 1 Chris Swinney
discussion Audio, Video Dial in Question
Last Reply 13 hours 15 min ago.
0 0 0.0 0 dvaughn2323
discussion question about system task $restart
Last Reply 17 hours 17 min ago.
0 0 0.0 3 Dan Lukes
discussion White exclamation button Telepresence Touch panel
Last Reply 17 hours 22 min ago.
0 0 0.0 0 Talgirhish
discussion Problem (CRL?) with VCS setup: Services Inactive
Last Reply 18 hours 51 min ago.
0 1 5 3 Tinchu Jacob
discussion MCU5320 with Jabber and DX80
Last Reply 19 hours 31 min ago.
0 0 0.0 1 Michel Tosu
discussion Best Practice for Imeplementation
Last Reply 20 hours 40 min ago.
0 0 0.0 0 sivakalam2
discussion Phone type Edge 95 MXP not found in CM8.6
Last Reply 21 hours 32 min ago.
2065 1 5 7 Volzhenin Dmitriy
discussion Converting VCS-C to VCS-E
Last Reply 1 day 1 hour ago.
0 0 0.0 3 Patrick Sparkman
discussion Problem with dualscreen video codecs and selfview
Last Reply 1 day 14 hours ago.
0 0 0.0 1 darmckin
discussion Expressway Microsoft Lync Integration
Last Reply 2 days 10 hours ago.
0 0 0.0 2 Chris Swinney
discussion DNS Problem with NAPTR
Last Reply 2 days 10 hours ago.
82 0 0.0 7 Chris Swinney
discussion VC and WebEx
Last Reply 3 days 12 hours ago.
0 0 0.0 3 vikdutta
discussion Cisco repairs
Last Reply 3 days 12 hours ago.
0 0 0.0 2 Unlimited531
Filter Results
Subject Views Rating Comments Author
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 3 days 22 hours ago.
22004
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 2 years 4 months ago.
14686
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 1 month 2 weeks ago.
45
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 2 months 5 days ago.
32
0.0
0 ciscomoderator
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 1 month 1 week ago.
7936
5.0
6 cdonleyc
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 2 months 3 weeks ago.
49
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 2 months 1 day ago.
1710
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 4 months 3 weeks ago.
115
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 5 months 2 hours ago.
548
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 5 months 1 week ago.
1302
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 10 months 16 hours ago.
476
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 10 months ago.
382
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 8 months 2 days ago.
437
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 2 years 6 months ago.
958
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 11 months 13 hours ago.
377
5.0
0 Matthew Limbrick
Upgrade using WinSCP.pdf
Last Reply 10 months 4 weeks ago.
3321
5.0
3 mubakhta
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 4 months ago.
603
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 1 month ago.
407
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 1 year 1 month ago.
512
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 11 months 1 week ago.
172
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 11 months 2 weeks ago.
590
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 1 year 1 month ago.
199
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 1 year 1 month ago.
1374
0.0
1 steterry
Telepresence Technology - Capturing logs and Troubleshooting
Last Reply 1 year 1 month ago.
324
0.0
0 Muthurani Lavanya Paneerselvam
Filter Results
Subject Views Rating Comments Author
blog View the lastest video editions to Collaboration, Voice and Video Community
Last Reply 3 hours 21 min ago.
0
0.0
0 Francine Richards
blog Webrtc demo system
Last Reply 4 weeks 22 hours ago.
2587
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 4 months 1 week ago.
686
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 8 months 3 weeks ago.
413
4.4
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 4 years 2 months ago.
44
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 7 months ago.
8
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 4 years 8 months ago.
46
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 9 months ago.
2308
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 2 months ago.
863
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 10 months ago.
4758
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 2 years 11 months ago.
602
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 5 days ago.
743
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 2 weeks ago.
3519
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 5 months ago.
9244
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 6 months ago.
3061
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 6 months ago.
3545
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 8 months ago.
2760
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 9 months ago.
6295
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 10 months ago.
3057
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 3 years 11 months ago.
2088
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 4 days ago.
5349
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 2 months ago.
2571
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 4 months ago.
2657
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 6 months ago.
3603
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 7 months ago.
3509
0.0
0 gogasca
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Overall Rating: 3.4 (5 ratings)
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August 1st, 2014
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July 2nd, 2012
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October 18th, 2011
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