TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi,I've just received a MCU 4510 by RMA. it comes up by ending with 'CLI:>'only options are 'quit', 'reboot' and 'boot_l2'.looks like the flash...
11 min 48 sec ago
Hi Everyone, Our company have recently installed an MX700 for a client. The audio from a presentation sounds normal and when the ringtone is playin...
14 hours 29 min ago
I have it connected to CUCM via sip.  It has multipoint capabilities but when I am in a video call I can't add an audio call.
17 hours 23 min ago
I'm curious what the difference between an IP/H323 and SIP audio or video dial-in would be?  We have a rather complex video conference infrastructu...
1 day 1 hour ago
Hi,My Touch panel wouldn't come up.when connected to power, the white exclamation button lit and nothing happen.I've tried to reset it by pressing ...
1 day 5 hours ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion C20 crashing after upgrade to TC5.1.11
Last Reply 6 min 2 sec ago.
0 0 0.0 1 Patrick Sparkman
discussion MCU 4510 RMA empty flash
Last Reply 11 min 48 sec ago.
0 0 0.0 0 Hans-Werner Prinz
discussion TMS version 14.3.1 and Polycom Group series 700
Last Reply 16 min 5 sec ago.
509 0 5 7 Patrick Sparkman
discussion Expressway-E/C incoming call
Last Reply 28 min 26 sec ago.
0 0 0.0 6 Mateusz Paczek
discussion SX80 CODEC: IP to RS-232 security vulnerability
Last Reply 6 days 1 hour ago.
0 0 0.0 0 Nelson Perez
discussion VCSE not Sending Intermediate Certificate
Last Reply 58 min 59 sec ago.
0 0 0.0 1 Nicholas Thompson
discussion SSH into an SX20
Last Reply 59 min 26 sec ago.
0 0 0.0 2 vikdutta
discussion Best Practice for Imeplementation
Last Reply 1 hour 30 min ago.
0 0 0.0 2 Nicholas Thompson
discussion SX20 and Touch Panel Pairing (username & password)
Last Reply 1 hour 36 min ago.
0 0 0.0 1 Nicholas Thompson
discussion SNMP on TC software - should i use it
Last Reply 2 hours 34 min ago.
0 0 5 4 Michel Tosu
discussion TC7.3.3 is released
Last Reply 2 hours 47 min ago.
0 0 4.85714 49 Aaron Wilson
discussion Is possible one codec sx20 in a meeting to see images or cameras of differents rooms on main and second screen without content presentation?
Last Reply 9 hours 1 min ago.
0 0 0.0 6 Nick Halbert-Li...
discussion Remove "room available all day" SX20
Last Reply 9 hours 2 min ago.
0 1 5 3 fort.castro
discussion Cisco VCS Leap Second Bug - Other Feasible workarounds
Last Reply 9 hours 38 min ago.
0 0 5 3 Wayne DeNardi
discussion MX700 Incoming audio issue - muffled, underwater effect
Last Reply 14 hours 29 min ago.
0 0 0.0 0 Alaa.k001
discussion DX Series MRA Public CA UCC Certificates with Expressway
Last Reply 17 hours 12 min ago.
0 0 0.0 1 Jaime Valencia
discussion sx20 can't make a 3 way call
Last Reply 17 hours 23 min ago.
0 0 0.0 0 DONNA WHEELOCK
discussion Clock widget wrong on C40
Last Reply 19 hours 6 min ago.
492 2 0.0 30 Mike Assel
discussion VCSE cal is not going outside
Last Reply 19 hours 33 min ago.
0 0 0.0 1 Patrick McCarthy
discussion TMS endusers PW/USERNAME
Last Reply 19 hours 39 min ago.
0 0 0.0 2 James Tanner
discussion Can you have the SX20 do both h.323 and SIP?
Last Reply 20 hours 18 min ago.
0 1 0.0 2 DONNA WHEELOCK
discussion Jabber dial in to scheduled conferencing on TMS
Last Reply 22 hours 36 min ago.
0 0 5 8 doanhuuhiep
discussion DNS Resolution for SIP fails if NAPTR records are return but do NOT contain any SIP service information.
Last Reply 1 day 1 hour ago.
0 0 0.0 1 Chris Swinney
discussion Audio, Video Dial in Question
Last Reply 1 day 1 hour ago.
0 0 0.0 0 dvaughn2323
discussion question about system task $restart
Last Reply 1 day 5 hours ago.
0 0 0.0 3 Dan Lukes
Filter Results
Subject Views Rating Comments Author
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 3 days 13 hours ago.
22004
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 2 years 4 months ago.
14686
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 1 month 2 weeks ago.
45
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 2 months 5 days ago.
32
0.0
0 ciscomoderator
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 1 month 1 week ago.
7936
5.0
6 cdonleyc
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 2 months 3 weeks ago.
49
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 2 months 1 day ago.
1710
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 4 months 3 weeks ago.
115
0.0
2 hashimoto.kotaro
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 4 months 4 weeks ago.
548
0.0
6 bvanbenschoten
Upload via TFTP Server revision 2.pdf
Last Reply 5 months 1 week ago.
1302
0.0
1 mubakhta
Obtaining system configurations with xconfig
Last Reply 10 months 7 hours ago.
476
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 1 year 10 months ago.
382
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 8 months 2 days ago.
437
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 2 years 6 months ago.
958
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 11 months 3 hours ago.
377
5.0
0 Matthew Limbrick
Upgrade using WinSCP.pdf
Last Reply 10 months 4 weeks ago.
3321
5.0
3 mubakhta
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 4 months ago.
603
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 1 month ago.
407
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 1 year 1 month ago.
512
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 11 months 1 week ago.
172
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 11 months 2 weeks ago.
590
0.0
1 cdonleyc
Q&A from Telepresence Technology
Last Reply 1 year 1 month ago.
199
5.0
0 Muthurani Lavanya Paneerselvam
VCS X7 Software supports RFC 4821 for Packetization Layer Path MTU Discovery
Last Reply 1 year 1 month ago.
1374
0.0
1 steterry
Telepresence Technology - Capturing logs and Troubleshooting
Last Reply 1 year 1 month ago.
324
0.0
0 Muthurani Lavanya Paneerselvam
Filter Results
Subject Views Rating Comments Author
blog View the lastest video editions to Collaboration, Voice and Video Community
Last Reply 1 hour 5 min ago.
0
0.0
0 Francine Richards
blog Webrtc demo system
Last Reply 4 weeks 19 hours ago.
2587
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 4 months 1 week ago.
686
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 8 months 3 weeks ago.
413
4.4
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 4 years 2 months ago.
44
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 7 months ago.
8
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 4 years 8 months ago.
46
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 9 months ago.
2308
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 2 months ago.
863
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 10 months ago.
4758
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 2 years 11 months ago.
602
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 4 days ago.
743
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 2 weeks ago.
3519
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 5 months ago.
9244
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 6 months ago.
3061
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 6 months ago.
3545
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 8 months ago.
2760
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 9 months ago.
6295
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 3 years 10 months ago.
3057
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 3 years 11 months ago.
2088
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 3 days ago.
5349
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 2 months ago.
2571
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 4 months ago.
2657
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 6 months ago.
3603
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 7 months ago.
3509
0.0
0 gogasca
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August 1st, 2014
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July 2nd, 2012
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October 18th, 2011
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